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US-Based | Eastern Time (EST) Fractional CMO & AI Growth Architect for SaaS and scaling companies that want category leadership, not just “more leads.” Recent outcomes: - $50K MRR in 2 weeks for an AI startup - $48M+ in incremental AI-driven revenue across SaaS, healthcare, and e‑commerce. - 76% customer reactivation and $3M incremental revenue via lifecycle automation. Clients typically see 3–5x ROI because I combine 20+ years of CMO leadership with PhD‑level data science and AI—delivered as a hands-on fractional executive, not a “slides-only” consultant. What I do for founders and PE-backed teams: - Build AI‑driven growth systems: demand gen, lifecycle, and sales enablement that are fully instrumented and attributable. - Architect martech and data stack (HubSpot/Salesforce + analytics + automation) for predictable MRR and board-ready reporting. - Design and run experiments across pricing, positioning, funnels, and channels tied directly to revenue, CAC, and payback period. How we work together (low-friction): Diagnose Short, intensive discovery to map your growth levers, data, and funnel performance, ending with a prioritized roadmap and KPI model. Build 60–90 days to implement or upgrade AI, automation, campaigns, and reporting so you have a single source of truth for growth Scale Ongoing fractional leadership to manage team and vendors, optimize CAC/LTV, and communicate results clearly to investors and the board. “Josh didn’t just improve our marketing—he transformed our entire approach to growth. The AI systems he implemented generated more qualified leads in 3 months than we’d seen in the previous year.” — CEO, $15M SaaS platform If you’re serious about growth but unsure whether you need better positioning, a cleaner funnel, AI, or all of the above, send a short note with your current MRR, target MRR, and timeline. I’ll tell you what I’d do in your shoes—and whether I’m the right person to own it with you.

Fractional Head of Sales and Revenue Growth Consultant helping B2B SaaS and tech companies build predictable pipeline and scale revenue. I work with founders, growth teams, and executive leadership to design and operate modern outbound and go-to-market engines that perform in today’s buying environment. Over the past decade, I’ve helped teams move beyond high-volume SDR tactics by building focused, scalable programs using Apollo, HubSpot, Instantly, and LinkedIn, supported by automation workflows through n8n and proven frameworks like MEDDIC, BANT, and ABM to drive high-quality conversations and close complex deals. I typically partner with teams who need senior sales leadership without hiring full-time, helping them: 🚀 Build and optimize outbound programs 🎯 Define ICPs and messaging that cut through crowded markets 📊 Improve pipeline quality, forecasting, and deal execution 🤝 Align sales, marketing, and leadership around revenue priorities 🧠 Lead strategy on key mid-market and enterprise opportunities If you’re wearing too many hats or need experienced sales leadership to steady and scale your motion, let’s connect.

Procurement, Product Development & Operations Support I work as a hands-on procurement and operations partner for growing companies that need structure, stronger contracts, and better control over spending and execution. I don’t just place purchase orders. I negotiate terms, manage suppliers, support product launches, improve operational flow, and build systems that scale. Results I’ve Delivered $8.06M in revenue generated (2025) $2.493M in cost savings secured $8.384M in purchase terms negotiated $251M+ in contracts managed What I Actually Do End-to-end supply chain management Product sourcing and supplier development New product development support (from concept to vendor onboarding) Operational process improvement Vendor vetting and global sourcing Contract and pricing negotiation E-commerce fulfillment and 3PL coordination ERP and purchasing system optimization Government contracting and subcontractor sourcing When product development, procurement, and operations aren’t aligned, margins shrink and timelines slip. I bring those pieces together. Industries I’ve Supported -CPG -Pets -Commercial Real Estate -Manufacturing -Textiles -Electronics -Wellness & Consumer Products -E-Commerce -Government Contracting I’ve worked with both established companies and fast-growing brands. The common thread is this: when operations lack structure, it costs money. I step in and fix that. Who I’m a Good Fit For Founders launching or scaling products Operations teams that need procurement leadership Brands preparing for retail or Amazon growth Companies entering government contracts Teams that need someone to own both sourcing and execution If you want someone who can handle procurement, product development, and operations as a whole system, let’s talk.

I possess over 30 years experience in Human Resources Management and Consulting in large and medium-sized organizations and have earned the SHRM-SCP certification (re-certified in April 2021). I have been a successful HR Advisor at Mineral (2021-22) and Oasis, a Paychex Company (2017-2020) where I utilized broad HR knowledge and expertise to provide superior advice and coaching to thousands of diverse clients in all 50 states regarding executing employee relations best practices, also ensured compliance with employment and wage and hour laws to minimize exposure. Facilitated defensible employee terminations and discipline for cause, performance improvement, developed and implemented employee handbook policies and investigated and resolved employee workplace complaints. At Mineral, I earned a 4.8/5 rating from clients and answered tickets 50% faster than the team average. For several employers and as a Freelancer, I have recruited and acquired talent for all levels of the organizations. As Owner of Winning Workplace Solutions from 2014 to 2017, I successfully delivered human resources and positive employee relations consulting services to a diverse array of clients in 12 states. I supported one client for one year during which I substantially upgraded the level of human resources services (labor relations, employment law compliance, staffing, etc.) to their business units, 18 locations and 350 employees. Led successful Positive Employee Relations Initiatives for many clients.

I build structured operational systems that help small and medium-sized businesses operate with more clarity, organization, automation, and scalability. My work focuses on connecting departments, optimizing workflows, improving communication, standardizing operations, and creating infrastructure that allows businesses to grow through organized systems rather than operational chaos. After 10 years of experience building my own companies and consulting startup clients, I can help businesses improve and organize systems across multiple departments and operational layers including: • Marketing Department Brand identity, web infrastructure, content production systems, marketing workflows, social systems, tracking systems, advertising infrastructure, lead generation systems, audience retargeting, analytics integration • Sales Department CRM systems, lead databases, pipeline workflows, sales infrastructure, booking systems, phone systems, SMS systems, email systems, sales SOPs, client communication workflows • Operations Department Scheduling systems, customer flow, service delivery structure, execution workflows, operational analytics, internal coordination systems, workflow standardization, automation systems • Finance & Accounting Department POS systems, payment infrastructure, invoicing workflows, reporting systems, operational finance coordination, cost/payment tracking systems • HR & Team Coordination Onboarding systems, training structure, internal communication workflows, operational guidelines, role organization, team coordination systems • Procurement, Inventory & Logistics Supplier coordination, inventory systems, warehouse workflows, dispatch systems, equipment coordination, operational logistics structure • Technology & Infrastructure Website systems, cloud infrastructure, CRM integrations, automation workflows, AI systems, analytics infrastructure, operational software ecosystems • Legal & Compliance Support Operational documentation structure, internal compliance organization, business structure coordination, process documentation systems My approach combines operational structure, organizational management, and technology implementation to create scalable business systems that improve clarity, execution, communication, and long-term operational efficiency.

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!