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I help businesses quickly understand what’s happening in their operations and make better decisions using their data. Many teams have data but struggle with: • Messy spreadsheets • Unclear KPIs • Manual, time-consuming reporting • Leadership asking questions their reports can’t answer That’s where I come in. I specialize in operations and business analytics, focusing on clarity, efficiency, and practical solutions. I help teams clean up reporting, define the right metrics, and identify process gaps that are costing time or money. How I typically help clients: • Operations & reporting health checks • KPI definition and cleanup • Executive dashboards (Excel, Power BI) • Process inefficiency analysis • Data validation and documentation • Short-term analytics support for busy teams I often start with a 2-week Operations Health Check, where I review your current reporting and workflows, identify what’s broken, and deliver a clear action plan. From there, I can support dashboard builds or ongoing analytics as needed. If your team is spending too much time chasing numbers or doesn’t fully trust the data it’s using, Let’s get your reporting working for you, not against you. Message me to get started

I am a US-based NetSuite consultant focused on helping companies optimize, automate, and scale their NetSuite environments before and after go-live. I have nearly a decade of NetSuite experience and have worked across 150+ end-to-end implementations, optimization projects, integrations, reporting builds, and post-implementation support engagements. I hold an MBA from the Texas McCombs School of Business and bring a strong finance, accounting, and operations lens to NetSuite projects. My goal is not just to “make NetSuite work,” but to design practical systems that support accounting teams, operations teams, executives, and day-to-day users. NetSuite Certifications Include: SuiteFoundations Certified NetSuite Administrator Certified NetSuite ERP Consultant Certified Financial User Certified SuiteAnalytics User NetSuite Services Include: NetSuite Administration Saved Searches, Reports, KPIs, and SuiteAnalytics Workflows and Approval Routing Dashboards, Roles, Permissions, and User Access SuiteScript Support and Troubleshooting Suitelets, User Events, Scheduled Scripts, and Map/Reduce Scripts CSV Imports and Data Migration Implementation and Post-Go-Live Optimization Custom Records, Fields, Forms, and Segments Accounting, Inventory, Order-to-Cash, and Procure-to-Pay Processes Integrations with platforms such as Shopify, BigCommerce, Celigo, Avalara, EDI, SFTP, and APIs Employee Training, Documentation, and Walkthroughs Month-End Close Support and Process Improvement I specialize in helping businesses that already use NetSuite but need a senior resource to clean up issues, improve reporting, automate manual work, support accounting operations, troubleshoot errors, or make the system easier for employees to use. I have experience working with companies across eCommerce, wholesale distribution, manufacturing, nonprofit, professional services, and other industries. Whether you need help fixing a saved search, improving an approval workflow, supporting an integration, cleaning up data, training users, or designing a scalable NetSuite process, I can provide hands-on support with a practical business-first approach.

Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)

I help healthcare organizations navigate complex licensing, compliance, and operational challenges with tailored, results-driven solutions. As the Principal Consultant of CHCS Group, I bring over a decade of experience in regulatory compliance, SOP and policy development, and healthcare operations. With 75+ successful projects completed for providers across the U.S. including many on Upwork, I’ve supported startups and established organizations through licensure, operational launch and accreditation readiness. I hold an MBA in Complex Health Systems, which informs my strategic approach to healthcare operations, compliance frameworks, and systems improvement. What I Offer: • Healthcare Facility Licensing • Custom Policy, Procedure and SOP Manuals • Joint Commission and CARF Accreditation Survey Readiness • Business Plans, Market Research & Public Need Reports • Interim and Fractional Leadership Solutions • Workflow Optimization Why Clients Choose Me: • Top Rated with a 100% Job Success Score • Healthcare compliance subject matter expert • 75+ successful projects nationwide • Custom deliverables aligned with regulatory standards • Proven results with Joint Commission and CARF readiness Let’s Work Together Whether you're launching a new facility or preparing for your next survey, I’ll help you simplify compliance and move forward with confidence. Let’s connect!

I am a Marketing & Operations Consultant specializing in marketing coordination, administrative support, customer success, and business operations for growing companies, startups, and teams. I help businesses improve organization, streamline workflows, manage projects, and execute marketing initiatives by combining strategy with hands-on implementation. With experience in account management, client communication, digital marketing, and operational support, I support teams with everything from CRM management and lead generation to content planning, project coordination, and process improvement. My expertise includes: • Administrative Support & Virtual Assistance • Project Coordination & Project Management • Customer Support & Customer Success • Account Management & Client Communication (Google Workspace & Microsoft Suite) • CRM Management (HubSpot) • Lead Generation & Prospect Research (Apollo) • Social Media Marketing & Content Creation (Canva) • Content Management & Scheduling (Metricool) • Notion Workspace Organization & Documentation • Asana Project Management • SOP Creation & Process Documentation • Marketing Operations & Campaign Support I have experience supporting marketing agencies, small businesses, and entrepreneurs by creating organized systems, improving workflows, managing client deliverables, and ensuring projects move from planning through completion. I am comfortable working independently in remote environments and collaborating with cross-functional teams to keep priorities organized, deadlines met, and communication clear. Tools I work with include: HubSpot | Notion | Asana | Apollo | Google Workspace | Microsoft Office | Canva | Slack | CRM Platforms If you need a proactive partner who can support your marketing efforts, organize your operations, manage projects, and help your business run more efficiently, I would love to connect.

I’m an independent food safety consultant with over two decades of experience safeguarding the integrity of food systems...from retail and restaurant operations to manufacturing and distribution. I’ve built my career by helping businesses align with regulatory standards, reduce risk, and create food safety cultures that are both practical and sustainable. Currently serving as an Expert Advisor for the business I founded, InnoSafe Foods, I lead initiatives in food safety program development, risk governance, and operational assessments. My work spans national retail brands, airline catering, sushi programs, and high-volume convenience food operations. I also collaborate with other food safety consultants such as Active Food Safety, The Definitive Safety Group, and KTLO Solutions in providing expert level consulting --- with a hands-on practical approach. In April 2025, I was featured in Parade Magazine as a trusted expert on airport food safety; offering insights into how rushed environments, improper storage, and cross-contamination can elevate foodborne illness risks. In November 2025, I authored my first published article for Food Safety Magazine "Safe Until Served: The Hidden Risks of RTE Foods in Retail. Media features like this reflect the real-world impact of my work and my commitment to public health. I’m known for turning complex food safety challenges into actionable strategies that empower teams, strengthen compliance, and protect both consumers and brand reputation.