Hire the Best Consultants in Houston, TX

I help healthcare organizations navigate complex licensing, compliance, and operational challenges with tailored, results-driven solutions. As the Principal Consultant of CHCS Group, I bring over a decade of experience in regulatory compliance, SOP and policy development, and healthcare operations. With 75+ successful projects completed for providers across the U.S. including many on Upwork, I’ve supported startups and established organizations through licensure, operational launch and accreditation readiness. I hold an MBA in Complex Health Systems, which informs my strategic approach to healthcare operations, compliance frameworks, and systems improvement. What I Offer: • Healthcare Facility Licensing • Custom Policy, Procedure and SOP Manuals • Joint Commission and CARF Accreditation Survey Readiness • Business Plans, Market Research & Public Need Reports • Interim and Fractional Leadership Solutions • Workflow Optimization Why Clients Choose Me: • Top Rated with a 100% Job Success Score • Healthcare compliance subject matter expert • 75+ successful projects nationwide • Custom deliverables aligned with regulatory standards • Proven results with Joint Commission and CARF readiness Let’s Work Together Whether you're launching a new facility or preparing for your next survey, I’ll help you simplify compliance and move forward with confidence. Let’s connect!

I believe in providing the kind of support that's so good your customers will tell their friends about it--and providing you the tools you need to make this happen. Looking for assistance in getting your help desk, CRM, or sales software configured from A-to-Z? I'm here for you and your business! I have more than 10 years of experience implementing customer service software for projects large and small--including for teams using phone, email, social media platforms, and chat. In addition, I believe customers judge us not on the mistakes we make, but on the type of resolution we provide for them. Often times, how we fix a customer's problem is an opportunity to gain their trust for life. I love digging into an existing implementation and looking for ways your team can be more efficient while still keeping personal touches. I excel at automation and workflow configurations and improvements. I have expertise in all major customer service systems, including Gorgias, Hubspot Service Hub, Freshdesk, Intercom, Zendesk, Front, eDesk, Zoho, Helpscout, WordPress, Podio, Pylon, and more. I also specialize in channels like Slack Connect, LinkedIn messaging, Instagram and Facebook messages, SMS, phone, voice, and more. I am also an expert at sales CRMs, including Pipedrive, HubSpot Sales Hub, Freshsales, Zendesk Sell and Zendesk Sales Suite, Salesmate, and more. Additionally, I have expert-level experience in implementations of Shopify, ShipStation, ReCharge Apps, Bold Subscriptions, ClickUp, Asana, Google Keep, MS Office, QuickBooks, WaveApps, and numerous other cloud-based solutions. I also have substantial expertise in Zoom, Skype, Microsoft Teams, and Slack for any remote team/work consultations. Finally, automation with systems like Zapier and Make are one of my key specialities. They connect anything to everything! If you can dream it, I can build it. Some popular platforms I connect are phone systems like Aircall or Justcall and signing platforms like PandaDoc. One of my key projects has been leading a customer service team for a startup coffee subscription company, which experienced 450% growth in its first year. I also personally provided, for several years, luxury customer service for an independent hotel that, according to TripAdvisor, is one of the "Top 10 rated" properties in its country. One white-glove service I also offer, on a limited basis, is expert-level customer service for high-end clients for short-term events (such as before, during, or after a Kickstarter launch). I also have a separate team of people providing fractional customer service--please ask me about this! No matter your product or service, I will study all documentation you send me to become an expert so that I can provide exemplary, tailored service for your project. I do not shy away from projects that require technical knowledge, either. In addition, I am a native English speaker and a fluent Spanish speaker. Whenever I take on a project, I work to meet and exceed all expectations and requirements, and I always meet or beat a deadline. Let's provide your customers with support they'll rave about to their friends.

Unleash AI. Keep the leash. I write policies and procedures, build compliance frameworks, and develop AI-powered products for companies in regulated industries. GDPR. HIPAA. ISO 9001. ISO 27001. FDA 21 CFR Part 11. When AI enters the picture I layer in governance frameworks, privacy policies, & purpose-built agents trained on domain knowledge - not generic demos. 27 years in regulated industries. 300+ templates. 75-90% faster than traditional consulting using my trademarked AAIG methodology. I am not a consultant who says "no." I find the "yes, if we do it this way" path that lets you move fast and stay compliant. WHAT I BUILD Policies, Procedures, & Quality Management. SOPs, quality manuals, work instructions, and complete QMS builds. ISO 9001/27001/42001 from gap assessment through certification readiness. Audit preparation, corrective action workflows, and management review packages. Rebuilt an entire QMS for a global clinical trials platform - zero audit findings. Privacy Policies, Terms of Service, and Legal Compliance Documents. GDPR-compliant privacy policies, terms of service, cookie policies, data processing agreements, sub-processor agreements, consent frameworks, and data subject rights implementation. Fixed 7 live GDPR violations for an AI meeting platform. Built Django deletion workflows for right-to-erasure compliance. Global consent matrices covering US, EU, Canada, and Asia-Pacific. AI Compliance and Risk Frameworks. EU AI Act roadmaps. ISO 42001. NIST AI RMF. HIPAA Security Risk Analyses. Privacy impact assessments for GDPR, CCPA, and Colorado AI Act. GxP validation and 21 CFR Part 11 compliance for healthcare AI. Built Resilience AI Suite for a commercial client serving business continuity and IT disaster recovery professionals at U.S. financial institutions. Each agent follows a proprietary 9-section architecture with 32+ regulatory frameworks, SR 11-7 status assessments, and quality gates averaging 73 to 121 checkboxes per agent. Prompt sizes ranged from 79,000 . AI-Powered Product Development. Built a complete business operating system for REMVER Consulting - 230+ deliverables across 10 domains. First-to-market AI Disruption Readiness Toolkit for BC/ITDR professionals. Enterprise Document Drafter Agent Suite replacing $50K-$500K/year BC software platforms. Datasheets, implementation guides, landing pages, and full sales funnel architecture. Content, Courses, & Books. 48,000-word KDP reference book. 12 Udemy courses with slide decks and speaker notes. Synthesia video content. Two published books on AI governance. Full enablement ecosystem, not just the framework. National Government AI Governance Frameworks. Developed the AI Governance Framework for the Republic of Liberia integrating NIST AI RMF, OECD, UNESCO, EU AI Act, and African Union standards. Training packages, implementation roadmaps, and stakeholder consultation for national deployment. RECENT CLIENT WORK REMVER Consulting - Complete business operating system, AI products, book, courses, GoHighLevel bots, Synthesia videos. Financial services operational resilience aligned with OCC, FDIC, FRB, FFIEC. Clineca - Full compliance architecture for AI-powered clinical trials EDC platform. EU AI Act, ISO 42001, HIPAA, GDPR, GxP. Delivered 75% faster than Big 4. Invite Ellie - GDPR/privacy framework for AI meeting assistant. Privacy policy audit (7 corrections), Django deletion workflows, Visual Capture Compliance Framework. Liberia Telecommunications Authority - National AI governance framework for government deployment. EU AI Act Startup Toolkit - Turnkey compliance toolkit on 48-hour turnaround with automated risk scoring (83 formulas). THE FOUNDATION 27 years in regulated industries. Fortune 500: Alcon/Novartis (8 years, 200+ projects), Gilead, Genzyme, Pfizer, Baxter. Zero audit findings. Consent decree and FDA regulatory action leadership. MS Operations and Project Management. PMP certified 20 years. Contributing author, The FDA Group Newsletter (10,000+ executives). Published author of two books on AI governance. 300+ templates covering EU AI Act, ISO 42001, NIST AI RMF, ISO 27001, GDPR, CCPA, HIPAA, FDA 21 CFR Part 11, and Colorado AI Act. Every template refined through Fortune 500 implementations and delivered through 10-20+ iterations before handoff. WHO HIRES ME Companies needing SOPs, quality manuals, or ISO 9001/27001 implementation. AI startups needing privacy policies or compliance frameworks to launch. SaaS companies adding AI features needing GDPR, HIPAA, or EU AI Act compliance. Healthcare and clinical trials companies deploying AI. Financial services firms needing operational resilience tools. Companies that want AI agents or chatbots built with domain expertise baked in. Anyone needing enterprise-grade compliance without enterprise timelines or budgets. Engagement: Project-based consulting, fractional leadership, AI agent development, privacy & compliance documents, framework implementation. Global/Remote.

I deliver concise, legally enforceable commercial contracts and leases which reduce risk and are compliant with state, federal and regulatory laws. I also strive to obtain favorable outcomes in the negotiation of commercial contracts and leases, mitigate risk, streamline business operations and deliver solid solutions to complex legal issues. I am an experienced retired attorney with more than twenty five years of experience handling real estate, family, consumer, litigation, corporate, employment and intellectual property issues. Previously licensed in New York, New Jersey and Pennsylvania I have recently relocated to the Houston, Texas area. I have a proven track record in managing multiple complex matters including drafting and negotiation of joint venture, intellectual property, NDA, partnership, operating, construction, buy-out, dissolution, financing, purchase, non-compete, non-solicitation, and employment agreements. I also specialize in the negotiation of residential and commercial leases. My work includes representation of not-for-profit companies as well as hospitality, construction, technology, finance, mortgage, and start-up corporations in structuring transactions, researching legal compliance issues and addressing corporate formation and governance issues.

My goal is for you to fire me within 3-6 months after I build a scalable cold email engine inside your business. #1 Digital Marketer Worldwide 14 Months in a Row. With over 100+ tools in the marketplace, I can cut through the noise and streamline you directly into the systems that work. Available for same day calls.** ⿡ LinkedIn Automation: Expert in creating and managing LinkedIn campaigns for quality lead generation. ⿢ Mass Emails: Capable of sending 50k+ per month with high deliverability and conversion rates. 𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨: 🔹 Sales Performance: 4.72 million USD in ARR since 2023 and 8100+ sales qualified opportunities. 🔹 Top of Funnel: Can send any amount of cold emails per day with 99% deliverability. 🔹 Tool Proficiency: Dont just rely on crappy data from apollo or sales navigator. Use Clay, AI Agents and custom webscraping to build lists of prospects that are prequalified before you ever reach out. 𝙉𝙤𝙩𝙖𝙗𝙡𝙚 𝘾𝙡𝙞𝙚𝙣𝙩𝙨: Shell, BelBrands, Nordstrom, Children's Health, Sprouts, Avantus Federal, Kimberly Clark, Mercer, Solvay Pharm, Accor, Perrigo Company, Philip Morris International, Anixter, Hays, Michels, Dane Street, Nintendo 𝙒𝙤𝙧𝙠𝙞𝙣𝙜 𝙋𝙧𝙤𝙘𝙚𝙨𝙨: ⿡ Discovery: Understanding your business and goals. ⿢ Strategy Development: Tailoring outbound strategies to meet your specific needs. ⿣ Implementation: Building scalable, repeatable processes for sustainable lead generation. ⿤ Training: Equipping your team to operate these processes independently. 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: Email Deliverability: Reducing spam, optimizing messaging, and maximizing open, click-through, and conversion rates. Cold Outbound: Building campaigns for net new logo attainment, email messaging. Infrastructure Development: Setting up CRM environments & tech stacks for maximum sales activity oversight. Lead Sourcing: Building custom web crawlers and scrapers to generate 10k-50k verified leads within days. 𝙏𝙚𝙘𝙝 𝙎𝙩𝙖𝙘𝙠: Apollo, Clay, HubSpot, Instantly, Maildoso, Slack, Zoom, Salesforce, Salesloft, Microsoft 365 𝘾𝙤𝙣𝙩𝙖𝙘𝙩 𝙢𝙚 𝙩𝙤 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙮𝙤𝙪𝙧 𝙨𝙖𝙡𝙚𝙨 𝙜𝙤𝙖𝙡𝙨!

Struggling to unlock actionable insights from your data and analytics? My name is Erin, a 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝, 𝐄𝐱𝐩𝐞𝐫𝐭-𝐕𝐞𝐭𝐭𝐞𝐝 𝐆𝐓𝐌, 𝐋𝐨𝐨𝐤𝐞𝐫 𝐒𝐭𝐮𝐝𝐢𝐨 & 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐄𝐱𝐩𝐞𝐫𝐭 with 𝟐9+ 𝐲𝐞𝐚𝐫𝐬 in tech and over $𝟔50𝐤 𝐞𝐚𝐫𝐧𝐞𝐝 on Upwork helping businesses optimize analytics, tracking, and compliance for measurable growth. 📊 𝐇𝐎𝐖 𝐈 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔 🚀 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 Expert setup and configuration of Google Analytics, GA4, Google Tag Manager, and other leading analytics tools to ensure accurate data collection. 📈 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 & 𝐁𝐞𝐡𝐚𝐯𝐢𝐨𝐫 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠 Advanced tracking strategies to measure user interactions and optimize e-commerce and website performance. 📊 𝐂𝐮𝐬𝐭𝐨𝐦 𝐑𝐞𝐩𝐨𝐫𝐭𝐬 & 𝐃𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝𝐬 Design and delivery of insightful Looker Studio dashboards tailored to your business goals and KPIs. 🔍 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐀𝐮𝐝𝐢𝐭𝐬 & 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Comprehensive audits and seamless migrations to improve your analytics infrastructure and data accuracy. 🛡️ 𝐂𝐨𝐨𝐤𝐢𝐞 𝐂𝐨𝐧𝐬𝐞𝐧𝐭 & 𝐏𝐫𝐢𝐯𝐚𝐜𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 Implementation of consent management platforms like OneTrust to ensure compliance with GDPR and other data privacy regulations. ============================ 🌟🌟🌟🌟🌟 ❝While we only had a 30 minute consult, Erin immediately understood our challenges and provided us with a plan that we were able to understand, execute, and implement. Cookieless attribution and Serverless server-side analytics implementation is not for the feint of heart! We had (and have) some tall demands, and she showed us how cool it is to finally know and understand what people are doing on our website. Now that we have seen what can be done, we are hooked and will definitely be hiring her again. She's already made up for the fee in improved engagement on our website and more downloads of our chrome extension. We literally just did what she advised us to do and it just worked! ...And we have reference documents!❞ – Client ============================ 🌟🌟🌟🌟🌟 ❝Erin did fabulous work troubleshooting a tangled web of GTM and GA4 issues and helping us stand up some sane reporting.❞ – Client ============================ 🌟🌟🌟🌟🌟 ❝Erin was easy to work with. She was prompt, professional, and articulate. We look forward to hiring her again!❞ – Client ============================ 🎖 Google Ads - Measurement Certification 🎖 Google Analytics Individual Qualification Explore my portfolio for detailed case studies and successful projects. ============================ ➤ 𝗟𝗘𝗧'𝗦 𝗧𝗔𝗟𝗞 𝗔𝗡𝗔𝗟𝗬𝗧𝗜𝗖𝗦 & 𝗗𝗔𝗧𝗔 Need expert help with Google Analytics, GTM, or Looker Studio? 𝗠𝗲𝘀𝘀𝗮𝗴𝗲 𝗺𝗲 𝘁𝗼𝗱𝗮𝘆 for a free consultation and tailored analytics solutions. I typically respond within 6 hours and am ready to support your data-driven success. ============================ 🛠️ 𝐓𝐎𝐎𝐋𝐒 & 𝐓𝐄𝐂𝐇𝐍𝐎𝐋𝐎𝐆𝐘 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 • Google Analytics • Adobe Analytics • Amplitude Analytics • Google Search Console • Posthog • Mixpanel • Matomo • Usermaven • Woopra 𝐓𝐚𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐂𝐨𝐧𝐬𝐞𝐧𝐭 • Google Tag Manager • Tealium Tag Manager • OneTrust • CookieBot • Cookie Script 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 & 𝐃𝐚𝐭𝐚 𝐕𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 • Looker Studio • Google OpenRefine 𝐃𝐚𝐭𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 & 𝐂𝐥𝐨𝐮𝐝 • BigQuery • Google Cloud Platform (GCP) • Rudderstack • Stape 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 & 𝐂𝐌𝐒 • Shopify • WordPress • WooCommerce • Magento • SAP Hybris 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐂𝐑𝐌 𝐓𝐨𝐨𝐥𝐬 • Google Ads (Measurement) • Facebook & FB CAPI • Instagram • Twitter • Pinterest • LinkedIn • Youtube • Vimeo • Klaviyo • Marketo • Hubspot • Monday CRM 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐬 & 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 • JavaScript • SQL • HTML & CSS • PHP, Perl & Bash