Hire the Best Deltek Vision Specialists
in the United States

Speech Data Annotator, AI Training Specialist, Customer Service Representative, and Sales Development Representative with 10+ years of high-touch Customer Service experience spanning professional phone support, healthcare patient engagement, B2B outreach, and CRM system administration. I specialize in Human-in-the-Loop (HITL) AI development support, utilizing my deep background in conversational data collection, candidate screening, interviewing, and video onboarding. My technical expertise includes speech data labeling, audio annotation, quality assurance (QA) auditing, prompt refinement, and evaluating AI-generated responses for accuracy, pronunciation, and accent intelligibility. CORE TECHNICAL & SOFTWARE PROFICIENCY: * CRM Platforms: NetSuite, Salesforce, HubSpot, Zoho CRM, Pipedrive * Call Center & Systems: Voxco, Nebu, Softdial, Amazon Connect, Kronos, Five9, Google Meet, Zoom, Microsoft Teams * Productivity Suites: Microsoft Office, Google Workspace, Adobe Creative Suite, Microsoft Teams * Performance Metrics: Typing speed of 67 WPM with a strict focus on data entry precision, strict HIPAA compliance, and adapting rapidly to new visual/audio project guidelines. PROFESSIONAL BACKGROUND HIGHLIGHTS: - AI Training & Annotation: Proven success collaborating remotely with platforms like Babel Audio, BoldVoice, Labelbox, and Outlier AI to deliver precise speech evaluations, role-play conversational data, and multi-modal image/audio annotations. - Healthcare & Research Interviewing: Extensive experience conducting high-volume outbound calls, chronic health surveillance interviews (BRFSS), patient well-being checkups, and political viewpoint polling for government and collegiate research entities. - Patient Engagement & B2B Outreach: Expert at building rapid rapport with medical patients regarding specialized pharmaceuticals (e.g., Ozempic, Mounjaro, Emgality, Trulicity, Zenpep), providing live video equipment tutorials, conducting candidate screening interviews, and auditing team representative call quality. Note: Upwork only displays hours from hourly contracts. My visible hours do not include fixed-price projects, so the number shown does not represent my complete work history or total hands-on experience across completed assignments.

Administrative Assistant/Office Manager/Finance Specialist Developed strong organizational skills and professional work ethic through 17 years of experience providing administrative support in a professional office environment. * Administrative: Adeptly handle administrative matters including screening calls, managing calendars, making travel arrangements, composing proposal/reports, and organizing the front office for efficiency. Deals directly with clients and vendors with professional phone skills. * Marketing: Maintained and updated professional WordPress website, Facebook page, and YouTube channel. Prepared RFQ packages and designed company brochure for distribution to potential clients. * HR: Maintained employee files and records, processed payroll, managed health insurance, and managed company 401k plan. * Data Entry: Maintained all company databases using Quickbooks and Deltek VantagePoint including

Systems Architect & Project Lead | AI-Driven, Privacy-First Platforms Profile Summary I’m a systems architect, project leader, AI workflow specialist and full stack developer with over 20 years of experience helping companies transform ideas into working systems and working systems into traction-worthy platforms. My leadership style blends AI-assisted workflows, remote/international collaboration, and ethical AI development, with a strong focus on privacy-first design, secure architecture, and compliance in regulated domains like healthcare. I’ve worked with founders to refine MVPs, unlock early traction, and build credibility for investor submissions, including Y Combinator. In the healthcare and legal space, I’ve prototype systems that power clinical decision support tools, secure patient messaging, and HIPAA-aware data storage. My work includes evaluating chatbot safety in therapy use cases, rethinking EHR-compatible workflows, and building privacy-first AI infrastructure for medical applications. In the Legal space I've worked on making court filings ethical and accurate when AI is used. I bring clarity and execution to ambiguous ideas — especially in emerging spaces like generative AI, health tech, and secure systems that defy traditional product boundaries. Whether you’re building your first product, scaling a prototype, or laying the foundation for a HIPAA-compliant AI platform, I can lead from concept to delivery. ⸻ Representative Success • Deployed IAM-driven SageMaker Studio ML pipeline in under 1 week, complete with model lifecycle management and enterprise MLOps orchestration • Designed and implemented legal and healthcare chatbot platforms leveraging custom models (e.g., LegalBERT), RAG architecture, and secure vector-based retrieval • Prototyped HIPAA-aligned healthcare messaging systems for reliability, performance, and clinical usability • Led remote international teams in health- and legal-tech domains, managing AI resource allocation, QA cycles, and ethical compliance • Authored a leading-edge AI tech blog and published original research on encoding systems, AI privacy, and regulatory-safe architectures ⸻ Areas of Expertise • AI modeling & generative systems • Architecting scalable, privacy-first platforms • Clinical systems & HIPAA-aware workflows • Secure comms & chatbot risk assessment • Project leadership & team orchestration • MVP strategy & investor narrative support • YC-style engagement and submission readiness • Ethical AI implementation • Mobile platforms (iOS, Android) – 20+ years • Legal tech, health tech, and regulatory systems (HEES, Sub-Lex, etc.)

Technical project management experience includes both software and hardware. Software examples are cloud-based SaaS, mobile, embedded, desktop, and client/server software for AI, LMS, EH&S, facility and food safety, auditing, IoT, and Industry 4.0 applications. AI specific experience includes hands on data annotation and tagging, as well as managing teams performing these tasks and regular customer touch points with metrics reporting on the results. Hardware experience includes RFP’s, project execution, QA, documentation, logistics, packaging and labeling, BOM’s, part numbers, service and support strategy, and supplier and ODM management for POS, PC, peripherals, safety products, digital signage players, gateways, consumer electronics, kiosks, dataloggers, sensor solutions, and kitchen appliances. These products have included AC, DC, and battery power and include wireless technologies such as Wi-Fi, Bluetooth/BLE, Zigbee, and 3G/4G cellular. Account management capabilities include developing ground-up solutions for new and existing enterprise customers, post sales activities for project execution, on-boarding and deployments, and ongoing sustaining activities such as system status, KPI reporting metrics, product defects, change requests, billing, licensing, MSA's, SOW’s, and up-sells. Regulatory and safety management includes worldwide certifications such as electronics regulated by the FCC, CE, IC, NOM, RCM, UKCA, KC, CB reports, UL, ETL, and all other NRTL certifications, DoC's, consumer goods regulated by the CPSC, CPC's, GCC's, state label laws, FDA Class 1 devices, lasers, cosmetics, textiles, MOCRA, FTC, REACH, RoHS, EU GPSR, CE-RED, WEEE, GCF, PTCRB, AT&T Network Ready, OSHA, California Proposition 65, CPG, textiles, MDF and EPA TSCA Title VI compliance, battery usage and shipment regulations, environmental stewardship, Reese’s law/Public Law 117-171, de minus imports, conflict minerals and 3TG, 16 CFR 1263, worldwide Amazon seller requirements, and Amazon de-listing research and appeals related to regulatory matters.

I build AI systems that make it to production: machine learning and NLP pipelines, LLM and RAG applications, AI agents, and voice AI used by real customers every day. 𝐑𝐞𝐜𝐞𝐧𝐭 𝐖𝐨𝐫𝐤 - Voice AI agent platform at a healthcare technology company - Clinical document extraction system on vLLM hitting 99.99%+ accuracy on messy, unstructured files - Internal agentic coding assistant that cut time spent on repetitive engineering workflows by 80% - LiveQ, an AI desktop assistant I founded (Electron and Next.js on LiveKit): designed the full agent architecture and ran 50+ customer interviews in the first month 𝐌𝐋 𝐚𝐧𝐝 𝐍𝐋𝐏 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 My experience goes deeper than the LLM wave. At Penn State's NLP lab I built a conversational agent deployed to Alexa devices reaching a 50M+ user base, and worked hands-on with transformer models (BERT, T5, XLNet), NER pipelines, OCR, and topic modeling. That history means I know when your problem needs a fine-tuned classifier instead of a frontier model, and when it doesn't need ML at all. 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐖𝐢𝐭𝐡 - LLM applications and RAG pipelines with strict accuracy targets - AI agents and tool integrations (function calling, MCP) - Voice AI and real-time interaction systems - NLP and document AI: extraction, classification, intelligent OCR - End-to-end automation, from backend services to a polished UI 𝐒𝐭𝐚𝐜𝐤 𝐚𝐧𝐝 𝐂𝐫𝐞𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐬 Python, TypeScript, LangChain, LiveKit, Ray Serve, vLLM, Next.js, AWS and GCP. MS in Computer Science (AI) from USC. 𝐇𝐨𝐰 𝐈 𝐖𝐨𝐫𝐤 I move fast, take ownership, and communicate clearly. Send me a message with what you're building, and I'll tell you honestly whether I'm the right fit and how I'd approach it. Keywords: Artificial Intelligence, Machine Learning, Deep Learning, NLP, Natural Language Processing, Generative AI, LLM, Large Language Models, ChatGPT, OpenAI, Claude, Llama, RAG, Retrieval Augmented Generation, Vector Database, Embeddings, AI Agent, Agentic AI, Multi-Agent Systems, MCP, Model Context Protocol, Function Calling, Voice AI, Conversational AI, Chatbot, Speech-to-Text, Text-to-Speech, LiveKit, vLLM, LangChain, Ray Serve, Prompt Engineering, LLM Deployment, Document AI, Intelligent Document Processing, Data Extraction, OCR, Named Entity Recognition, BERT, Transformers, AI Automation, Workflow Automation, Python, TypeScript, Next.js, React, Electron, AWS, GCP, Healthcare AI, Full-Stack Development, Real-Time Systems

I am an experienced Travel CT Technologist with over 11 years in high-quality computed tomography imaging across various clinical environments. My career spans six U.S. states, where I have consistently integrated into new teams, adapting rapidly to diverse protocols and EMR systems. I have a reputation for delivering exceptional patient care, maintaining image quality, and demonstrating professionalism in every setting. I quickly master new equipment and workflows, allowing me to enhance patient experiences and improve departmental efficiencies. If you're looking for a skilled CT Technologist who can bring expertise and adaptability to your facility, let’s connect. I look forward to contributing to your team's success.