Hi my name is Kaye graduated with Bachelor of Science in Psychology degree. I have more than 10 years experience working in a Customer Support phasing industry, Human Resource, Client Success Management, Client phasing, Sales, Team Leader and a very organized and detailed oriented Virtual Assistant that includes my skills and knowledge on the following:
- Microsoft Excel Specialist
- Expertise in handling accounts and billing task
- Manage inventory task such as tickets, chats and email
- Business to business customer support phasing (inbound and outbound call handling)
- Lead generalist, cold calling and network recruitment
- Virtual Assistant expertise in administrative task/role, scheduler, CRM management
- Data encoder, email handling expertise and other ticketing tool
- Expertise using HubSpot, Canva, Trello, Slack, Microsoft Office tools, Google workspace, Avaya, Salesforce
Work Experience:
Client Success Manager
Virtual Assistant working on administrative task for a client for Australian client, Germany and US based.
Senior Team Lead (Roadside Assistant B2B Account handling voice and non-voice team dealing with accounts and billing inquiries )
Customer Support Specialist (Handling pricing and availability of Asco Numatics Products)
Human Resource Assistant (Procurement, Talent, Benefits, Time and keeping, Government mandated policy, Engagement)
Additional Skills:
- Certified Microsoft Office Specialist: Excel Associate (Office 2019)
- Knowledge and skills in MS Office
- Strong verbal and written English skills
- Strong analytical and problem-solving skills
- Strong organizational skills
- Can be easily trained and work with very minimal supervision
- Creative
- Creating videos, photo editing creating posters and banners via Canva
- Mixing music's through editing applications
- Excellent organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively in a remote work environment.
Tool/Application Proficiency:
- CRM Tools (HubSpot, Salesforce, Jira, Freshdesk)
- Avaya, Nice, AWS
- Google workspace, Microsoft Office Tools
- Slack, Microsoft Teams, Trello, Groundhog, Zoom
- BAAN, Oracle
Administrative Support
Project Management
Data Analysis
Customer Support
Data Entry
Sales
Cold Calling
Customer Experience
Process Improvement
Mental Health
Leadership Skills
Virtual Assistance
Personal Administration
Human Resource Management
Task Coordination
Ralph D.
Binan, Philippines
$12/hr
5.0
8 jobs
I’m a Mental Health Virtual Assistant with over 4 years of experience supporting mental health practices and working alongside therapists and other mental health professionals. Because I’m also currently pursuing my Master’s degree in Clinical Psychology, I bring both an administrative and mental health-informed perspective to the work I do. I understand the importance of professionalism, empathy, confidentiality, organization, and thoughtful communication when working in a mental health setting.
I support practices with scheduling, client communication, intake coordination, insurance verification, EHR documentation, administrative organization, outreach, social media, and other day-to-day tasks that can take valuable time away from client care.
My goal is simple: to make the behind-the-scenes side of your practice feel lighter, more organized, and easier to manage so you can focus more of your time and energy on the people you serve.
Social Media Management
Project Management
Social Media Content
Video Editing
Lead Management
General Transcription
Mental Health
Calendar Management
Email Management
Email Campaign
Medical Billing
Electronic Health Record
Email Outreach
Outreach Strategy
Medical Referrals
Dianne Marie A.
Cebu City, Philippines
$10/hr
5.0
1 jobs
Looking for a specialized VA to streamline your clinic, real estate business, or books? I provide expert Medical & Real Estate support with 100% accuracy in Xero Bookkeeping and HIPAA compliance.
💰 Bookkeeping & Financial Support (Xero)
Xero Specialist: Expert in bank reconciliation, invoicing, and accounts payable/receivable.
Financial Health: Generating monthly Profit & Loss statements and Balance Sheets.
Clean-up: Specializing in catching up on months of backlogged transactions to make your business tax-ready.
Xero
Bookkeeping
Healthcare
Real Estate
HIPAA
Data Entry
Account Reconciliation
Electronic Medical Record
Customer Service
Microsoft Excel
Calendar Management
Administrative Support
Property Management
Medical Billing
Shelmith M.
Nairobi, Kenya
$18/hr
4.0
15 jobs
Hey there, I am a Wellness and Fitness VA with expertise in Momence, Arketa, Legitfit, and Vagaro. I help Fitness, Wellness, and Mental Health leaders and their studios and practices optimize operations and elevate the client experience, creating smoother scheduling, better retention, and more consistent revenue flow.
A little bit about my background...
For close to a decade, I was deep in Data and Research. For the last 2 years, I took that same Analytical Focus, paired with my love for organization and efficiency, to Support CEO's as an Executive Assistant.
Now, I have discovered my Purpose and what truly sets my Soul on fire: Mental Health, Wellness, Fitness, and nurturing the whole self. I am now dedicating all my energy with great enthusiasm to supporting fitness, wellness, and mental health leaders and their businesses.
As a Fitness, Wellness, or Mental Health leader, I will support you by taking the weight of backend operations off your shoulders so you can focus on your real purpose of helping people get stronger, heal, and thrive.
For your Fitness/Wellness Studio, I will help Optimize Operations and elevate the Client Experience, creating smoother scheduling, better retention, and more consistent revenue flow.
For your Mental Health Practice, I will provide specialized HIPAA-compliant operational support designed to streamline your operations and bridge the gap between clinical care and administrative excellence.
I handle the technical complexities of your practice, including prior authorizations, insurance verification, billing, and coding, so that you can dedicate your full presence to your clients.
The outcome? Elevated Client Experience, Smoother Scheduling, Better Retention, and more Consistent Revenue Flow.
I am a fast learner, open to learning any other software your studio/practice uses, and willing to tailor my services to meet your unique needs.
🅢🅔🅡🅥🅘🅒🅔🅢 & 🅔🅧🅟🅔🅡🅣🅘🅢🅔
☑️ Studio Management & Operations Support
✦ Momence, Arketa, Glofox, Mindbody & Exercise. com Platform Setup, Configuration, and Optimization
✦ Class, Appointment, and Membership Management
✦ Instructor and Staff Scheduling Coordination
✦ Payment Processing and Invoicing
✦ Client Onboarding and Retention Workflows
✦ Reporting, Analytics, and Performance Tracking
☑️ CRM & Automation
✦ CRM Automation & API Integration to Streamline Bookings and Communication using CRM's like GoHighLevel, Momence, Arketa, Legitfit, Glofox, Mindbody (Attentive).
✦ Data Migration across different platforms, e.g., from Mindbody to Momence, Wellness Living to Jane
✦ Building Automated Email Sequences and Funnel Optimization
✦ Email systems and deliverability basics (SPF, DKIM & DMARC)
✦ Managing Client Databases and Subscription Renewals
✦ Setting Up Forms and Custom Workflows
☑️ Client Experience & Engagement
✦ Managing Customer Inquiries and Feedback (Chat, SMS, and Email)
✦ Creating Smooth Online Booking and Check-In Processes
✦ Supporting Loyalty Programs and Referral Campaigns
✦ Social Proof Management (Reviews, Testimonials, etc.)
☑️ Executive & Administrative Support
✦ Inbox and Calendar Management for Studio Owners
✦ Staff Coordination and Communication
✦ SOP Documentation for Studio Operations
✦ Events Creation with tools like Eventbrite
✦ Event, Challenge, or Workshop Coordination
☑️ Lead Generation and Outreach
✦ Research and Identify Potential Leads
✦ Execute Outreach through Email Campaigns and CRM Systems
Other Tools & Systems I am an Expert in:
Notion | Eventbrite | Kajabi | Asana | Trello | ClickUp | Google Workspace | Canva | Zoom | Loom | Calendly | Hunter. io | Zapier | Make (Integromat) | Appy Pie Automate | GoHighLevel | Hubspot | Mailchimp | Google Keyword Planner | Google Trends | Semrush | Ahrefs, among others.
Fitness studio management | Wellness studio operations | CRM management | Client onboarding | Email automation | Membership management | Appointment scheduling | Client retention | Customer support VA | Admin support for fitness studios | Virtual assistant for gyms | Virtual assistant for yoga studios | Virtual assistant for pilates studios | GoHigh Level (GHL) Specialist | Arketa Automation | Arketa Optimization | Mindbody setup | Mindbody optimization | Mindbody CRM management | Mindbody scheduling | Mindbody memberships | Booker by Mindbody | Momence setup | Momence onboarding | Momence email automation | Momence client management | Glofox setup | Glofox memberships | Glofox billing and payments | Glofox class scheduling | Wellness Virtual Assistant | Fitness Virtual Assistant | Fitness Studio Virtual Assistant | Wellness Business Virtual Assistant | Fitness Studio Admin | Studio Operations VA | Mindbody Specialist | Mindbody Virtual Assistant | Momence Specialist | Momence Virtual Assistant | Glofox Specialist | Glofox Virtual Assistant
MINDBODY
Email Automation
Administrative Support
CRM Automation
Pilates
Medical Billing & Coding
Executive Support
Calendar Management
Email Copywriting
Lead Generation
Travel Planning
Appointment Scheduling
Website Content
Email Communication
Customer Support
Ma. Jasmin A.
Davao, Philippines
$10/hr
4.4
16 jobs
𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘁𝗼 𝗺𝗮𝗻𝗮𝗴𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗰𝗮𝘁𝗮𝗹𝗼𝗴𝘀 𝗼𝗻 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗨𝗦 𝗘-𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀?
With over 8 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗔𝗺𝗮𝘇𝗼𝗻 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 4 𝘆𝗲𝗮𝗿𝘀 as PIM 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗺𝘂𝗹𝘁𝗶-𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝘀𝘆𝗻𝗱𝗶𝗰𝗮𝘁𝗶𝗼𝗻 using Syndigo & Salsify, I have the expertise to streamline your catalog management and optimize online sales. Let me help you enhance product visibility, streamline operations, and drive success across multiple channels.
𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘:
✔️ Data Management - input accurate data to ERP: Acumatica / Netsuite
✔️ Multi-Channel Syndication – Hands-on experience with Salsify and Syndigo for seamless product syndication across various e-commerce platforms.
✔️ Keyword Research – Proficient with tools like Brand Analytics, Helium 10, and Jungle Scout to identify high-impact keywords for increased product visibility.
✔️ Product Listing and Optimization – Crafting optimized product titles, bullet points, and descriptions tailored to SEO strategies and platform algorithms.
✔️ Product Catalog Management – Managing large product catalogs across multiple channels, ensuring consistency in content, images, and product details.
✔️ Basic Photo Editing – Skilled in Photoshop and Canva for enhancing product images to meet marketplace standards.
✔️ Monitoring & Performance Analysis – Utilizing Jungle Scout, Amazon Reports, and other tools for tracking product performance, and making data-driven adjustments.
✔️ Resolving Listing Issues – Expertise in fixing listing problems and ensuring compliance with each platform’s requirements.
✔️ Content Refresh & Updates – Keeping product information current, optimized, and in line with market trends.
✔️ Inventory Forecasting and Management – Ensuring optimal stock levels through efficient inventory management and forecasting.
✔️ Amazon Post Scheduling – Planning and executing scheduled posts to boost product engagement on Amazon.
✔️ Order Processing and Creating Shipment on ERP - Receiving orders, create sales orders and schedule shipment
𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗶𝗻 𝗖𝗮𝘁𝗲𝗴𝗼𝗿𝗶𝗲𝘀:
𝗦𝗸𝗶𝗻 𝗖𝗮𝗿𝗲 / 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗖𝗮𝗿𝗲:
Brand Experience: Every Man Jack, Silc Skin, Tribal Chimp
𝗛𝗼𝗺𝗲 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀:
Furniture: Leick Home, Ideal Cabinetry
Lighting & Bathroom Accessories: Design House
Garden and Decor: Alpine
𝗔𝗽𝗽𝗮𝗿𝗲𝗹:
Brand Experience: Wall Flower, Angels, Little Me, Alton Lane
𝗦𝘁𝗮𝘁𝗶𝗼𝗻𝗲𝗿𝘆:
Brand Experience: Uniball, Posca
ERP Experience: Netsuite, Acumatica
Digital Shelf: Salsify, Syndigo
𝗠𝗔𝗥𝗞𝗘𝗧𝗣𝗟𝗔𝗖𝗘𝗦 & 𝗖𝗛𝗔𝗡𝗡𝗘𝗟𝗦
✔️ Amazon Seller Central
✔️ Amazon Vendor Central
✔️ Shopify
✔️ Big Commerce
✔️ Walmart
✔️ Wayfair
✔️ Home Depot
✔️ Lowe's
✔️ Overstock
✔️ Target
✔️ Zoro
✔️ Office Depot
✔️ Albertson's
✔️ Kroger
✔️ Fred Meyer
✔️ Ulta
✔️ Vitacost
✔️ Wegman's
✔️ Hyvee
✔️ Harris Teeter
✔️ Nordstrom Rack
✔️ Meijer
✔️ Dollar General
✔️ Whole Foods
✔️ WM 3P
✔️ Macy's
✔️ iHerb
✔️ CVs Pharmacy
✔️ Safeway
✔️ Walgreens
✔️ Kroger
✔️ RiteAid
✔️ Healthy options,
✔️ Albertsons
Ready to take your online sales to the next level? Contact me today, and let's embark on this exciting journey together!
Administrative Support
Search Engine Optimization
Amazon Seller Central
Adobe Photoshop
Customer Support
Internet Marketing
Amazon FBA
Amazon Listing Optimization
Amazon Listing
Ecommerce
Walmart.com
Ecommerce Marketing
Product Catalog Setup & Optimization
Product Listings
Product Data Management
Ecommerce Product Upload
Ecommerce Order Fulfillment
Inventory Management
Amazon Vendor Central
Salsify
Hermily S.
Santa Rosa, Philippines
$15/hr
4.9
11 jobs
I am a results-driven Virtual Assistant and Operations Support Professional with 15+ years of experience supporting businesses across home health care, real estate, medical, staffing, and customer service industries. My strength lies in keeping operations organized, schedules accurate, clients satisfied, and teams supported especially in fast-paced, detail-critical environments.
Over the past several years, I have specialized in home health care scheduling and operations, supporting U.S.-based agencies by managing caregiver schedules, real-time updates, and client coordination using WellSky / AxisCare. I understand how critical accuracy, responsiveness, and calm execution are in care operations, and I consistently deliver dependable support that keeps care running smoothly.
🔹 What I Do Best
Home Care Scheduling & Operations Support
Create, update, and manage daily, weekly, and monthly caregiver schedules
Handle real-time call-offs, coverage issues, and urgent schedule changes
Coordinate closely with caregivers, clients, and management teams
Maintain accurate documentation and activity logs in WellSky / AxisCare
Support continuity of care through clear, professional written communication
Administrative & Executive Virtual Assistance
Email and calendar management for executives and teams
CRM and database management (ActiveCampaign, Follow Up Boss, Chime, KW Command, Listings to Lead)
Document preparation, record keeping, and workflow organization
Research, data entry, and reporting
Customer Support & Client Services
Phone, chat, and email support (Zendesk, Google Voice, Vonage)
Client onboarding and relationship management
Issue resolution with a calm, professional, and client-first approach
Project & Operations Management
Process improvement and task coordination
Payroll processing and basic bookkeeping (QuickBooks, FreshBooks)
Task tracking using Trello, Asana, Clockify
Meeting coordination and KPI tracking
🔹 Tools & Platforms
WellSky / AxisCare • Google Workspace • Microsoft Office • Zendesk • Canva • ActiveCampaign • Mailchimp • Trello • Asana • Calendly • DocuSign • QuickBooks • FreshBooks • Slack • Zoom • Teams • Skype • MLS platforms (Paragon, Car.org)
🔹 Why Clients Choose Me
✔ Highly reliable – I follow through and take ownership of tasks
✔ Detail-oriented – accuracy matters, especially in care operations
✔ Calm under pressure – experienced in urgent scheduling and time-sensitive work
✔ Excellent written communicator – clear, professional, and empathetic
✔ Long-term mindset – I value stability, consistency, and trust
I don’t just “assist” I help stabilize operations, reduce workload, and improve day-to-day efficiency, allowing business owners and care teams to focus on what matters most.
If you’re looking for a dependable, experienced Virtual Assistant or Home Care Operations Support Specialist who understands U.S. workflows and works with precision and integrity, I’d love to support your team.
Let’s build a smooth, reliable operation together.
Virtual Assistance
Task Coordination
Data Entry
Scheduling
Healthcare Management
Executive Support
Content Editing
Administrative Support
Social Media Marketing
Recruiting
Client Management
Calendar Management
Email Management
Customer Relationship Management
Healthcare
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