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I am a CCIE-certified Network Engineer with over 14 years of experience designing, upgrading, and supporting on premise and hybrid enterprise network infrastructure across healthcare, financial services, professional services, public sector, and managed services environments. My background is rooted in deep hands-on expertise across routing and switching, data center networking, WAN architecture, and advanced troubleshooting in complex, multi-vendor environments. I have worked extensively with platforms including Cisco, Palo Alto, Infoblox, Arista, and Juniper. Throughout my career, I have led large-scale remote and hybrid deployments, stabilized critical network environments, and improved uptime, performance, and scalability across both data centers and distributed enterprise systems. I bring a strong ability to partner cross-functionally with infrastructure, security, and operations teams to deliver resilient, high-performing network solutions. CORE COMPETENCIES: ★ Data Center Architecture ★ Routing & Switching ★ SD-WAN ★ Network Security ★ WAN Architecture ★ Infrastructure Modernization ★ Advanced Troubleshooting ★ Cisco Nexus & Catalyst ★ Palo Alto / Fortinet Firewalls ★ Infoblox ★ BGP / OSPF / EIGRP ★ MPLS / DIA ★ Network Automation (Ansible) ★ High Availability & Resiliency ★ Leaf & Spine / Core & Distribution & Access TOOLS: Cisco IOS | Cisco NX-OS | Cisco Nexus (9000/7000/5000/2000) | Cisco Catalyst | Cisco ACI | Arista EOS | Juniper MX/EX | ArubaOS | Nokia OS | Cisco Meraki | BGP | OSPF | EIGRP | vPC | STP | VDC | VXLAN | EVPN | NAT | QoS | Multicast | VRF | DMVPN | IPsec | HSRP | VRRP | GLBP | LACP | LLDP | CDP | Cisco Catalyst SD-WAN | Viptela SD-WAN | SilverPeak SD-WAN | MPLS | DIA | Metro Ethernet | Palo Alto | Fortinet | Cisco ASA | Cisco ISE | Cisco DNA | Wireshark | Ansible | TCL Shell | Python | SecureCRT | PuTTY | ServiceNow | Microsoft Teams | Zoom | Webex | Outlook | Visio CERTIFICATIONS: CCIE Routing & Switching #51201 | CCNP | CCDA | MCSE

Over 15 years experience with Cisco Collaboration products including Call Manager, Unity Connection, IM&P/Jabber, Expressway, Emergency Responder, Webex Meetings/Calling/Contact Center and etc. CCIE Collaboration certified. Mwraki, DUO, Umbrella Microsoft Teams Phone, Direct Routing, Microsoft Teams Room Migrations from legacy phone systems to Cloud calling. E911 Configurations, Dial Plans, PSTN, Telephone Number Porting, Solution Architecture, SBC experience - Audiocodes, Acme Packets, CUBE Azure and Microsoft Teams Voice experience including design, implementation, and support. Python, JavaScript automation experience.

Senior Network Engineer, over 10 years experience in IT networks. Telecom, routing, switching, wireless, VOIP, VPN, firewalls, cabling, LAN/WAN. video surveillance, Cisco, Meraki, Ubiquiti, Netgear, SonicWall, HP and more. Cisco Routers, ISR 1900,2900.3900, 4300,4400, Voice Gateways, VG224, VG310, VG320,VG350, VG450. Voice, CSU/DSU, PRI, SIP. PSTN, POTS, analog lines. Cisco Wireless LAN Controllers ( WLC ) 9800, 5760, 5520, 5508, 4402, 2504. Access Points indoor,outdoor, CAPWAP, LWAPP, autonomous, mobility express, mesh and repeaters. IP Phones VOIP IP Phones Telecom Firewall ASA Network Security AnyConnect Cisco Unified Communications Call Manager, CUCM Collaboration Cisco Unity Connection, CUC CME Cisco Unity Express, CUE Power over Ethernet , POE , Network cabling Cisco Catalyst switches, 2960X, 9200, 9300, 3650, 3850,3750, 4506, 4510, 4500X Meraki Switches ,firewalls, Access Points and Cameras.

Calls dropping? SIP trunk not working? Twilio voice not connecting? I fix VoIP systems fast — Cisco CUCM, SIP trunking, Twilio voice, and call routing issues. Whether you're dealing with failed migrations, one-way audio, call flow problems, or broken integrations, I can step in quickly and get your system working.

Over 30 years of contact center experience. Pivotal participant in many large contact center design and migration efforts. Cisco UCCE and Avaya are the best examples. Lately lots of 3CX,FreePBX and Asterisk assignments. Almost every call center change or migration requires a new recording. All of the recordings can be in the same voice making for a better user experience. We have invented a new scenario that allows us to provide our clients a Google TTS methodology. If the client can provide the text, we can turn the recordings around in very short order. We can do English, Spanish and many other languages. This is a very exciting technology shift that allows us to make the new recordings in minutes at at a very affordable price.

I have over a decade of VoIP networking experience deploying and supporting both Hosted [Ring Central, OnSip, Vonage] and On-Premise [3CX, FreePBX, Vital] based PBX's. I specialize in the 3CX platform as it provides the most value to the enterprise. I can also enable AI Reception services to provide better interactions with new and existing clients. Whether it’s a cloud hosted or private hosted PBX, I can provide full end to end solution of services. I have a very structured template-based deployment that is based on the client Call Flow. Everything is documented from the IVR to the final destination of the call. I am also well versed in both AudioCodes and Ribbon (Sonus, Edgewater) Session Border Controllers and Gateways from turn up to cut over. My experience ranges from complete project management to individual SBC/GW implementations. My core focus has been VoIP connectivity and the applications that accompany it like POTS Replacement, SIP Trunks and hosted voice. VoIP services for the SMB and enterprise is my primary focus. Enabling features and driving value-add to the business is my goal. I am always more than happy to jump on a call and discuss my capabilities in detail.