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I am an IT professional with experience in several domains. I work approximately 25 hours per week for a manufacturing company, managing infrastructure, and allocate time to honing my skills within the freelance market. One of the managers I have worked with calls me a "Truffle Pig" meaning I enjoy rooting out problems and finding solutions. "Let's transform your IT challenges into opportunities. Message me to begin the conversation!" Key Skills: IT Infrastructure Management Cloud Deployment (VMWare, Hyper-V) Network Engineering (Cisco, EMC) Systems Administration (Windows & UNIX) Project Design & Implementation Troubleshooting & Problem-Solving Below is an overview of my background and experience. I provide services as an IT Systems and Network Engineer and Administrator. With over 29 years of experience spanning a wide range of skills, including project design and implementation, I have experience working in both Windows and UNIX environments. My background covers general IT knowledge, with ongoing efforts to expand my skillset. I have worked with various vendors, particularly those specializing in medical and enterprise systems. My experience includes troubleshooting, research, and providing support across different teams. Project Highlights: • Led deployment of private cloud and IT system upgrades; served as subject matter expert. Functioned as Systems/Network Administrator for a public health district hospital, responsible for setup, automation, and monitoring of a private cloud environment. • Managed transition from legacy systems to new infrastructure; deployed and administered monitoring and management systems; handled special projects, including testing and deploying new systems, addressing longstanding issues, and overhauling monitoring and asset tracking systems. Oversaw transitions to a High Availability “A side/B side/C remote BDR” Data Center design, resulting in improved system reliability and reduced manpower needs. • Served as consultant for a public health district hospital to deploy a private cloud. • Deployed and configured a private cloud based on Cisco UCS/EMC VNX/Hyper-V/VMWare VSPEX reference platform for a regional hospital. Collaborated with employees and vendors to complete the project and was later retained to improve existing IT systems (including SNMP monitoring, Syslog, Helpdesk, security, and maintenance automation). These changes enhanced network reliability and reduced management effort. • Managed cloud-based application development projects as project manager and technical lead. • Acted as Systems Administrator/Engineer for deployment and integration of cloud-based applications with mobile and local systems. Researched, selected, and integrated cloud-based products to create an IT services management solution using Autotask, N-Able, QuickBooks, StoreGrid, and Channel Online for an MSP provider. The final implementation addressed quoting, ticketing, purchasing, billing, and time management, involving collaboration with consultants and technicians for integration and training. • Oversaw replacement of existing PACS/RIS solution with RAMSoft PACS/RIS solution. • Coordinated with multiple vendors and providers to facilitate hardware removal and installation, as well as software integration across eleven vendors. Completion occurred on schedule and within budget, with minimal impact on office operations. Managed HIPAA meaningful use EMR and specialty procedure management system upgrades and deployments. • Led upgrade and deployment of multiple VMWare server solutions for specialty medical offices. • Solutions incorporated various hardware and software, such as Windows Server, Small Business Server, SQL, Linux, VMWare, Proxmox, Cisco hardware, Qnap, HP, Dell, and StoreGrid. Supported medical software including GE Centricity EMR and Practice Management, GMed GGastro, Maximeyes, Paragon among others. Determined optimal upgrade paths, reducing project costs while meeting client requirements. Utilized VMWare and redundant servers to reduce costs by more than 30%, maintaining performance and reliability. Delivered a complete solution with email server and backup/disaster recovery at lower cost compared to competitor estimates. Identified and addressed key performance bottlenecks to ensure responsive, reliable local and offsite backup and disaster recovery systems.

I have over a decade of VoIP networking experience deploying and supporting both Hosted [Ring Central, OnSip, Vonage] and On-Premise [3CX, FreePBX, Vital] based PBX's. I specialize in the 3CX platform as it provides the most value to the enterprise. I can also enable AI Reception services to provide better interactions with new and existing clients. Whether it’s a cloud hosted or private hosted PBX, I can provide full end to end solution of services. I have a very structured template-based deployment that is based on the client Call Flow. Everything is documented from the IVR to the final destination of the call. I am also well versed in both AudioCodes and Ribbon (Sonus, Edgewater) Session Border Controllers and Gateways from turn up to cut over. My experience ranges from complete project management to individual SBC/GW implementations. My core focus has been VoIP connectivity and the applications that accompany it like POTS Replacement, SIP Trunks and hosted voice. VoIP services for the SMB and enterprise is my primary focus. Enabling features and driving value-add to the business is my goal. I am always more than happy to jump on a call and discuss my capabilities in detail.

I help small businesses and individuals save time by automating routine IT tasks and providing reliable technical support. Ready to make your workflow more efficient? Let's connect and discuss your project. I'm new to UpWork, and am super excited to start helping! Please note that my current rate is not reflective of the effort I will provide. Your project will be my focus until delivery, and you'd be doing me a great service by being one of my first clients!

Meraki Certified Network Operator and Firewall Network engineer, I have many years setting up and configuring, VPN, SD-WAN and remote locations Meraki and Cisco Switches and networking. Fortinet Firewall setup and config with remote locations and firewall filtering. User VPN setup and configure. Firewall rules and filtering. Nimble SAN Storage server setup and config with VMWare Esxi 5.0-6.7 setup and config with ISCSI connectivity for system storage profiles. Switches, Cisco Aeronet, Meraki, Ubiquiti and Motorola wireless, Nuuo video monitoring and LifeSize video conferencing. Troubleshoot TCP/IP, DNS, WINS, DHCP and VPN. Support and maintain computing services including Windows Hyper-V and IBM iSeries and System X servers, VMWARE Esxi 5.5-6.5. Server, 2003-2019 Citrix XenApps, and Windows environment. Troubleshoot EDI transactions in Data Masons Vantage Point and Liaison AS2. Administer Office 365 mail and apps.

With over 25 years in the business, I have worked with both traditional dedicated hardware and virtualized stacks. I specialize in Web & Database systems, with a focus on high traffic / automatic failover / regionalized distribution. I have worked in the Medical, Non-profit, and Digital Media Sectors. I currently hold the following certifications: Google Certified Professional Cloud Architect Google Certified Associate Cloud Engineer Amazon Certified Solutions Architect AZ-300 Microsoft Azure Architect Technologies

I have extensive experience implementing policy rules, DMZ setups, and Multiple Virtual Domains (VDOMs) for various clients in the State using the FortiGate Firewall. I am well-versed in managing different Windows Server roles, including DNS, DHCP, and Active Directory. Additionally, I have designed and configured Azure Virtual Networks (VNET), subnets, network settings, DHCP address blocks, DNS configurations, security policies, and routing. On the AWS front, I have hands-on experience with various services such as VPC, EC2, S3, AMI, EBS, RDS, IAM, ELB, Auto Scaling, and Cloud Formation. In simpler terms, I specialize in setting up and securing networks, both on-premises and in the cloud, using tools like FortiGate Firewall, Windows Server, Azure, and AWS.