Hire the Best Network Administrators in Michigan

👑 Expert Vetted - Top 1% of talent on Upwork ⭐️ Top Rated - Highly rated for the work provided 🎯 100% Job Success Score 🕒 600+ hours on Upwork ✅ 30+ years of experience ✅ 50+ projects delivered here on Upwork With over three decades of experience under my belt as a network and security engineer, I've traversed the ever-evolving landscape of LAN/WAN network design, network security, firewalls, implementation, and maintenance. My expertise is not merely a testament to time, but also backed by credentials including Cisco CCNP (route/switch), a Cisco CCDP for network design, and a PCNSE for Palo Alto Networks. I am always available for consulting for short-term and long-term projects. Thank you.

About Me I am a technically grounded and highly adaptable professional with a background in Network Administration and current studies in Business Administration. With a foundation built in the U.S. Marine Corps and a focus on operational efficiency, I bridge the gap between technical infrastructure and strategic digital engagement. What I Do Best Technical Infrastructure & Security: I possess a deep understanding of network architecture, having graduated at the top of my class at MOS School. I am proficient in configuring routers and switches from scratch, securing network ports, and managing complex communications systems. High-Impact Content Strategy: I have a proven track record of orchestrating high-traffic video content and managing collaborations with recognized influencers. I handle the entire lifecycle of digital production - from initial ideation and filming to on-camera performance. Business Systems & Analytics: Maintaining a 3.236 GPA in my Business Administration program, I apply academic rigor to my work, including expertise in IT Project Management, Micro/Macroeconomics, and Principles of Accounting. Rapid Skills Acquisition: I am recognized for my ability to quickly learn and apply new technologies, making me a highly effective asset in dynamic, fast-paced work environments. Why Work With Me? I bring the discipline and precision of a military-trained network administrator to the creative and administrative world. Whether I am troubleshooting complex network issues or leading a social media campaign, I focus on building reliable systems that drive measurable results. I am dedicated to continuous learning and am ready to leverage my diverse skill set to help your business achieve its goals from day one.

My name is Brent and I have over two and a half decades of progressive IT experience in all realms of Information Technology and related fields. I have held positions ranging from a help desk professional, to IT manager and CIO of medium sized businesses. I’ve managed teams and groups, coordinated large projects with many vendors and moving pieces with million-dollar budgets, and planned and implemented countless small to very large projects. Some of my skills include: Advanced Networking including advanced routing, cabling, 802.1x, 802.1ad, wireless, VLANs, and more Firewall and intrusion prevention across multiple brands including Sophos, WatchGuard, SonicWall, Fortinet, Juniper, and others Security and network hardening experience including RBAC, NAT and port protection, PKI infrastructure and certificates, and more Physical security, access control, and cameras system design, setup, and management Microsoft Active Directory Domains including DNS, group policy, RDP (Remote Desktop), and all other Microsoft Server features Expert in management of Microsoft software packages including SQL, Exchange, Office 365, and more including database management Experience designing failover and load balancing systems at the software (SQL, Exchange, many others) and hardware levels (VMWare, Raid, SAN, Datacenter, etc) SAN and storage products from many vendors including iSCSI and Fibre Channel Virtualization infrastructures including VMware, Hyper-V, and more Programming skills in several languages, and vast scripting experience in PowerShell, scripting (Powershell, VBScript), and others Vast experience with Server and Storage hardware from Dell, HP, Cisco, Nimble, NetApp, Pure Storage, EMC, Synology, and more Advanced operating knowledge of operating systems including Microsoft Server, Windows, and Mac OS Experience with VOIP from many different vendors including Cisco, Mitel, and old PBX systems Experience designing and operating data centers including layout, power design, and cooling management Experience managing and implementing cloud solutions from AWS, Azure, and more Vendor and Contract Management including contract renegotiations, licensing, and large project management Some of my certifications include: Cisco: CCNA, CCNP CompTIA: A+ Microsoft: MCP, MCSA, MCSE 2003, MCPS, MCNPS, MSBS, MCTS:Vista, MCTS: Windows Server 2008 Active Directory, MCTS: Windows Server 2008 Network Infrastructure, MCTS: Windows Server 2008 Application Platform, MCTS: Exchange Server 2010 Configuration, MCITP: Server Administrator 2008, MCITP: Enterprise Administrator 2008, MCITP: Exchange Messaging Administrator 2010 VMWare: VSP 4.1, VTSP 4.1, VCP 4.1/5.0/5.5, Exchange on VMware Accreditation Citrix: CCA XenApp 6, CCA Netscaler, CCA Access Gateway

I build CRM, lifecycle, and retention programs that turn signups into revenue. 50+ clients. 200M+ messages sent. Consistent 50-70% retention lifts across SaaS and mobile apps. Whether you need a lifecycle program built from scratch or a seasoned strategist to come in and level up what you've got, that's what I do. I've done it for startups, Series B/C companies, and enterprise-scale apps with 20M+ users. I'm Braze Level 2 Certified, deeply experienced with Customer io, and I've worked across Iterable, Klaviyo, Clevertap, and most of the major martech platforms. I most recently served as Head of CRM at a fast-scaling AI edtech app, where I built the entire lifecycle program from the ground up using Customer io, Liquid, and a custom ChatGPT integration that generates 1:1 personalized push messages at scale. Before that, I spent years as a senior consultant leading CRM strategy for mobile apps and SaaS brands, and as VP of Growth for a top-20 health and fitness app where my CRM program drove a 52% revenue uplift. A few recent results: 96% increase in re-subscriptions from canceling users (push + email reactivation) 444% YoY increase in premium signups via a single holiday campaign 43.7% of daily push recipients opening the app within 1 hour 70% improvement in Day 7 retention for a wellness app 50% uplift in trial-to-paid conversions, adding $4.5K MRR Migrated an enterprise client to Braze in 3 months after 12+ months of delays What I typically help with: CRM strategy and architecture from zero to launch. Lifecycle audits and optimization for existing programs. Onboarding, trial-to-paid, and churn recovery flows. Email, push, in-app, and SMS campaign design and copywriting. A/B testing frameworks, cohort analysis, and revenue attribution. Analytics integration with Amplitude, Mixpanel, Segment, or mParticle. How I work: I start with a deep audit of your funnel, your data, and your messaging. I build a strategy tied to your actual growth levers, not a template. Then I execute: copy, flows, segmentation, testing, iteration. I'm a strategist who also does the hands-on work, which means nothing gets lost in translation between "the plan" and "the build." "Trever's copy and lifecycle strategy led to huge uplifts in trial-to-paid, retention, and app store rankings. If he's available, hire him now." - Joe Kindness, CEO, AgencyAnalytics Top Rated Plus. Expert-Vetted. 15+ years in SaaS, mobile, and ecommerce. US citizen based in Europe, async-native, and easy to work with. If you're looking for someone who can own lifecycle end to end, let's talk. Keywords: Lifecycle Marketing, CRM, Email Marketing, Retention, SaaS, Mobile App Marketing, Braze, Customer io, Iterable, Klaviyo, Push Notifications, In-App Messaging, Marketing Automation, SMS, Customer Journeys, Activation, Churn, Product Marketing, Amplitude, Segment, Mixpanel, Clevertap, AI, Campaign Strategy, Revenue Growth, Copywriting, Subscription Apps, Onboarding

I specialize in advancing computer networking and IT infrastructure, leveraging a strong background in implementing and managing cutting-edge technologies. Having earned Cisco CCNP-SP, Juniper JNCIA-SP, and MCSA certifications, I possess a deep understanding of both service provider and enterprise networking environments. I have also taught Cisco and CompTIA courses, which has further honed my expertise and communication skills. My experience includes architecting and deploying data centers, as well as working with VMware, Hyper-V, KVM, and QEMU to create robust virtualization solutions. I am skilled in managing Linux and Windows Servers, with expertise in configuring firewalls and optimizing network security. Additionally, I have hands-on experience with load balancers, ensuring high availability and efficient traffic distribution. My objective is to use this technical expertise to lead teams, develop strategic technology initiatives, and improve system performance and reliability.

Highly skilled Systems Administrator with experience in troubleshooting, security implementation, automation, and network infrastructure design. Proficient in Windows, Linux, and MacOS environments, as well as virtualization, cloud computing, and backup and recovery. Strong problem-solving abilities and a track record of delivering efficient IT solutions. Committed to maintaining optimal system performance and security while adhering to regulatory requirements and industry standards.