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  • $56 hourly

    • 5.0/5
    • (11 jobs)
    Android Experience: o Kotlin and Java o Jetpack Compose, XML, and view binding o Android Studio IDE and Google Play Publishing Console o Firebase libraries: Auth, Realtime Database, FireStore, GeoFire, and Analytics o Google Maps and Location Client Services o Support Library o Consuming Restful APIs using Volley and Retrofit o Permission Requests o Material Design o Proguard o Google Games Services: Sign-In, Achievements, and Leaderboards o Unit Testing o AdMob iOS Experience: o Swift o Map View o Game Center Sign-In, Achievements, and Leaderboards o Eureka o Sticker Packs Tech Experience: o Parsing JSON/XML o MVVM and MVC o Github VCS o CircleCI o Agile Methodologies o TFS/Trello Kanban Boards o Freshdesk o LibGDX Framework o Tiled Level Editor o Davinci Resolve, Adobe Premiere Pro, Adobe Photoshop, and Gimp
    Featured Skill Technical Support
    English
    Email Etiquette
    Mobile UI Design
    Mobile App Testing
    Swift
    iOS Development
    Java
    Kotlin
    Android App Development
  • $95 hourly

    • 5.0/5
    • (58 jobs)
    Looking to start a crypto mining operation for passive income or a new business venture? Look no further. As a Top-Rated freelancer on Upwork, I specialize in helping businesses and individuals with their crypto mining strategies. Crypto mining passive income is a dynamic field with many factors to consider before making an investment. From electrical power requirements to hardware selection, sourcing and costs, custom charges, pool fees, asset selling prices, and exchange charges, there is a lot to cover. But don't worry, I can guide you through every step of the process from initial setup to final operation. Need help with selecting the right cryptocurrency for mining, equipment sourcing and selection, financial business models, profitability strategies, and more? I've got you covered. I can also assist with electrical power solutions, software selection, miner and rig configurations, and rig/miner troubleshooting. The key to a successful mining operation is professional business models and revenue forecasting. That's why I specialize in designing dynamic financial models that reduce your risk and maximize your profits. These models include Bitcoin mining basic assumptions, capital requirements for investment, income assumptions, profit and loss in terms of Bitcoin and USD, balance sheets, cash flow, return of investment, and more. Let's discuss your project details in a zoom meeting. Message me or invite me to your project, and I'll do my best to provide you with exceptional service. If my skills match your hiring criteria, I'm ready to get started now. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Client Reviews: I focus on providing VALUE to all of my clients and earning their TRUST. The client Reviews and Feedback on my profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my clients. ✅ Resilience: I will not give up on difficult issues or shy away from challenges. Any issue that my clients face, I attack them and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my client's situations. The 🏆Client Review🏆 below describes the quality of work and value that you can expect from working with me: "Richard exactly fit our needs for a mining expert. He did a great job of joining the team and, with little direction, got deep into our systems. He gave excellent feedback on the things that we could change and the most valuable work that we should do. He helped maintain during a critical time for us and made our system better for future critical times. I would highly recommend Richard and hope to work with him again in the future."
    Featured Skill Technical Support
    Computer Hardware Installation
    Business Coaching
    Blockchain
    Software Configuration Management
    Ethereum
    Project Proposal
    Cryptocurrency
    Hardware Troubleshooting
    Business Planning & Strategy
    Bitcoin
    Cryptocurrency Mining
    Project Management
    English
  • $55 hourly

    • 4.8/5
    • (94 jobs)
    I am a very skilled in sales/telemarketing/lead gen/sales training & soft IT network support. I have extensive knowledge & hands-on experience in message scripting, lead building, efficient note-taking, & telemarketing to maximize productivity in many different industries. This gives me an advantage over other freelancers.
    Featured Skill Technical Support
    Sales Management
    Communication Etiquette
    Sales Strategy
    Network Administration
    Telemarketing
    Customer Service
  • $25 hourly

    • 5.0/5
    • (13 jobs)
    I utilize a unique blend of voice over acting, livestream directing, copywriting, and video editing to provide an all-in-one package for clients looking to build their multimedia presence. I have over 10 years of freelancing experience working for clients including UnboxGuru.com, QRadio105.com, and McDonald's, and never backed down from a project deliverable. • Amassed over 315,000 collective views for client videos largely involving video gaming, tech hardware, and appliance reviews for various outlets including GGNetwork.TV and Unboxguru.com. • Worked with celebrities such as Maria Ozawa, Bianca Valerio, and DJ Slick Rick to produce content for brands including MSI, TCL, and more. • Directed live virtual events which have collectively been attended by thousands of professionals worldwide and generated in total over ₱1,000,000 in profit for clients since beginning in 2019. • Contributed as a writer to Game! Magazine, Philippine Daily Inquirer, and several C-level executives' LinkedIn Pulse articles, among other publications. I was born and raised in southern California, and graduated with a BA in English from Ateneo de Manila University.
    Featured Skill Technical Support
    Customer Service
    Public Speaking
    Writing
    Game Testing
    Project Management
    Game Design
    Voice-Over
    English
  • $80 hourly

    • 5.0/5
    • (43 jobs)
    👋 Hi, I'm Morgan – I build automated systems that help service-based businesses streamline their operations, reduce burnout, and scale sustainably. My main focus is workflow automation, using tools like Zapier/Make, Airtable, and ActiveCampaign to streamline processes and put your business on autopilot so you can focus on what matters—serving your clients. 📊 My clients save an average of 20 hours per week and reduce their admin work by 60%, allowing them to focus on growth and client satisfaction. Here’s how I can help you: 🦾 Implementing the appropriate software solutions to maximize productivity. 🦾Automate lead generation, nurturing, and follow-up to turn more leads into clients. 🦾Complex Form creation & submission handling 🦾Automated Document Generation (Invoices, Contracts, Purchase Orders etc.) 🦾 Making software talk to each other so your data is where you need it. 🦾Automate repetitive, manual tasks like client onboarding, invoicing, and follow-ups to save you time. 🦾Email Marketing Campaigns (including lead segmentation, list hygeine, tag management, & more) 🦾Build Airtable databases and interfaces to easily manage your data and team 🦾Set up and optimize CRM systems to manage your customer relationships effectively Here’s How We’ll Work Together: 1️⃣ Initial Consultation: We’ll dive into your current systems and goals to identify the biggest opportunities for automation. 2️⃣ Custom Proposal: I’ll design a system tailored to your needs, using cutting-edge tools like Keap, Airtable, Make, and Zapier to streamline your processes. 3️⃣ Build & Implement: Once approved, I’ll build and implement your system, ensuring seamless integration with your current tools. 4️⃣ Iterate & Improve: We’ll review the system’s performance and make adjustments to ensure it’s running at peak efficiency. Here are some results I’ve delivered for my clients: 👉 Immigration Law firm saved 250+ hours and $150k every year with custom Airtable Case Management System that automates all follow up and notification throughout each stage of the case 👉 Business Coach saved over $80k in team and software costs by automating client onboarding and fulfillment. 👉 From my custom systems, many clients have experienced: 📈 Feelings of relief & reduced stress 📈 More time for high-value activities 📈 Increased capacity for growth (scalability) What Clients Are Saying: ⭐Morgan understands how to analyze and solve problems that may not even be apparent to you and she is willing to go the extra mile to make sure your project is done correctly. ⭐ Morgan transformed my entire client onboarding process—saving me countless hours and making my business run like clockwork. ⭐She knows her stuff! Morgan was easy to work with, super knowledgeable, explained things in an easy-to-understand manner, and was always available for questions. She gave her recommendations and experience with different software that we were contemplating using and was always spot-on Some of the tools I commonly work with: • Automation: Zapier, Integromat, API • Project Management - ClickUp, Asana, Airtable • Course Platforms - Membervault, Kajabi, Kartra, Teachable, Thinkific • Email Marketing - ActiveCampaign, Convertkit, Keap (formerly Infusionsoft) • Form Builders - Fillout Forms, Jotform, Typeform, Tally, Convertbox • Other Tools - WordPress, PandaDoc, Thrivecart, Samcart 📬 Feel free to send me an invite to your project and we can jump on a call to discuss your needs and determine an appropriate solution.
    Featured Skill Technical Support
    Web Design
    Customer Relationship Management
    Business Process Automation
    System Analysis
    Automated Workflow
    WordPress
    Email Campaign Setup
    Email Marketing
    Marketing Automation
    Marketing Operations & Workflow
    Kartra
    ActiveCampaign
    ClickFunnels
    Zapier
  • $25 hourly

    • 5.0/5
    • (11 jobs)
    Hi there I'm Noa, a developer with experience building and testing web applications. I can provide support with QA testing and deployment with various services and frameworks including Selenium, React, and modern testing libraries.
    Featured Skill Technical Support
    Machine Learning
    Data Annotation
    Data Entry
    English
    Manual Testing
    Web Services Development
    QA Software & Testing Tools
    QA Testing
    Software Testing
  • $30 hourly

    • 4.7/5
    • (10 jobs)
    As a seasoned BPO Professional for more than 18 years, I have been an efficient and confident Customer Service Support, Team Lead and Quality Specialist with demonstrated experience working in the telecom. software, sales, corporate health and food. I have gained vast knowledge and skills in Customer Support and Administrative Support. My work experiences has equipped me to be a leader, a follower and an effective communicator with a keen ability to listen and react to diverse customers. I thrive on challenges and am capable of responding to your needs as they change. I thrive on interacting with people and can build strong relationships in the workplace where I can give and receive guidance from other successful members Please see projects and portfolios handled outside Upwork: • T-Mobile USA – Customer Service and Quality Assurance for Telecommunications • T-Mobile USA - Team Lead - Financial and Collections Inbound • AT&T SE and DirecTV - Inbound Customer Service and Sales, Subject Matter Expert • Satoyu Trading Singapore - Sales, Trading and Merchandising - Field and Clerical • Microsoft – Customer Service and Quality Specialist -Technical Support Inbound and Chat •Fitness Passport Australia- Customer Service Account Management - Corporate Health Service
    Featured Skill Technical Support
    Google Calendar
    BPO Call Center
    Customer Support
    Administrative Support
    Customer Service
    Online Chat Support
    Email Support
    Multitasking
    Phone Support
    Debt Collection
    Quality Assurance
    Time Management
  • $15 hourly

    • 5.0/5
    • (31 jobs)
    I AM NOT JUST A VIRTUAL HELP! I AM YOUR BUSINESS PARTNER. I am your reliable shoulder for all things business. My goal is to manage your time-consuming task so that you can focus on the next big thing! I can adjust to the requirement of any task and work perseveringly to complete it in a timely manner. My abilities incorporate yet are not restricted to: e-commerce customer services, data entry, technical support, administrative support, social media management, Appointment setting, lead generation, product uploading, and other related tasks. I have the experience and expertise you are searching for in your project. To summarise here’s all that I can help you with: Virtual Assistance Data Entry Customer Service List Building Technical Support Project Management Automated outreach/lead gen Email list building Content writing Website optimization (offers and sales copy) Paid ads - Facebook/Linkedin + remarketing campaigns. Marketing automation and automated onboarding/workflows. Automated Email Marketing Social Media Management/community building With my vast array of knowledge, I’m certain we can collaborate to help you scale your business. We have been using the top notch cloud based technology for voice and data. These include LivePerson, ZenDesk, Olark, Zopim, LiveChatInc, Five9, Eyebeam, Vonage and many others. Also, my team has expertise in Magento, Shopify, BigCommerce, and similar e-commerce platforms. Furthermore, I have been taking care of different online review forums, including, Yotpo, Reseller Ratings, Trust Pilot and BBB for my clients. Feel free to Message me if I sound right for your project.
    Featured Skill Technical Support
    Virtual Assistance
    Shopify
    eBay Listing
    Content Writing
    Amazon Webstore
    Search Engine Optimization
    Email Communication
    Live Chat Software
    Customer Support
    Online Chat Support
    Email Support
    Phone Support
    Data Entry
    Zendesk
  • $100 hourly

    • 5.0/5
    • (10 jobs)
    • More than twenty years experience in product and brand design of consumer goods in the fashion, active, tech and home product categories. • Expert directional designer capable of identifying and executing on million dollar opportunities with extensive product design, development, brand and licensing experience. • Skill set spans many areas from graphic design, to product development, to production, and many places in between, trend forecasting, concept design, retail, and wholesale. • Excellent team player and problem solver. Very creative & highly organized individual with an entrepreneurial spirit. • Experienced in overseas and domestic product development and production, operations and sourcing. • Extensive travel experience through Europe and Asia for market research and product development. • Experienced project manager guiding curated creative teams and multiple design assets from start to finish.
    Featured Skill Technical Support
    Accessories
    Fashion & Apparel
    Trend Forecasting
    Miro
    Google Docs
    Microsoft Office
    Material Design
    Corporate Brand Identity
    Product Development
    Product Design
    Color & Trim Design
    Label & Packaging Design
    Concept Design
    Adobe Illustrator
  • $80 hourly

    • 5.0/5
    • (3 jobs)
    JACKIE G. PARKER 1339 Temple Hills Dr., Laguna Beach, CA 92651 (949) 648-8554 | JackieGailParker@gmail.com PROFESSIONAL SUMMARY Enthusiastic and results-driven CRM Automation Specialist with over 20 years of experience in B2B, SaaS administration for education, and 3 years as a HubSpot Administrator. Adept at implementing automation strategies to streamline business processes and drive company objectives. Highly skilled in CRM setup, automation, customer relations, and SaaS applications, with a strong ability to work under pressure and adapt to new challenges. Holds multiple HubSpot certifications, making me a valuable asset to any organization. Key Strengths: CRM Management (HubSpot, ISN, Leadtrac) – Setup, integration, automation, support, and training. SaaS Administration – 15+ years of experience in implementing and managing cloud-based applications. Process Automation – Workflow creation, customer onboarding, support ticketing, and knowledge base management. Strategic Advisor - Trusted consultant for team members and customers alike. EXPERIENCE & SKILLS HubSpot Administration SaaS Application Support CRM Automation Customer Service & Relations Workflow & Process Automation Technical Training & Support Database Integration Project & Operations Management Software Documentation Zapier & API Integrations Helpdesk Ticketing & Knowledge Base Development Monday.com, Slack, Trello WORK EXPERIENCE HubSpot Administrator Proliant – Atlanta, GA (Remote) | 02/2023 – 09/2024 Implemented and managed HubSpot CRM, overseeing user and team administration. Designed automation workflows for customer onboarding, ticketing, and order processing. Established a Customer Support Center, including automated ticketing, feedback surveys, and SLAs. Trained the Sales Team on lead management, sequences, task management, and reporting. Developed custom ticketing systems for Engineering & Product Development teams. Built Executive Dashboards for real-time performance tracking and analytics. Operations Manager GoDocs – Irvine, CA | 01/2022 – 12/2022 Implement HubSpot CRM, automating business workflows for onboarding and support. Created a Knowledge Base and improved the customer support ticketing system. Developed pipelines & stages for Operations, Support, Legal, and Customer Orders. Designed custom reports for key performance indicator (KPI) analysis. Customer Service & Support Specialist, CRM Administrator Building Inspection Services – Laguna Beach, CA | 01/2020 – 01/2022 Implemented Inspection Services Network (ISN) CRM, integrating data and automating workflows. Provided training & support, troubleshooting website & scripting issues. Managed social media content & campaigns through automation tools. Customer Service & Support Specialist National Data Systems (NDS) – Irvine, CA | 03/2019 – 04/2020 Assisted software development teams with bug fixes and software deployment. Developed an internal & external Knowledge Base, streamlining customer support. Enhanced customer satisfaction through follow-ups and troubleshooting. Training Coordinator, Service & Support Specialist Laguna Beach Unified School District – Laguna Beach, CA | 11/2005 – 08/2018 Delivered technical training across Windows & Mac platforms. Developed LMS-based curriculum and remote learning programs. Managed multiple helpdesk ticketing systems with live chat support. Certified CALPADS Administrator, managing state and federal student data reporting. Technical Writer, IT Service, Training & Support San Onofre Nuclear Power Plant – San Clemente, CA | 05/1992 – 04/1995 Wrote 34 user manuals for regulatory agencies and maintenance staff. Conducted training programs in-class and online for software applications. Collaborated with engineers and QA teams to document system functionalities. CERTIFICATIONS HubSpot Service Certification HubSpot Sales Certification HubSpot Marketing Certification HubSpot Inbound Sales Certification HubSpot Revenue Operations Certification Certified Google Trainer – G Suite Microsoft Innovative Educator Certificate Certified Trainer for Haiku/Powerschool LMS Certified Trainer for Hapara Digital Management System Leading Edge Certification – Orange County Department of Education Certified CALPADS Administrator (California Longitudinal Pupil Achievement Data System) EDUCATION Bachelor of Science in Business Administration Associate Degree in Information Technology Services
    Featured Skill Technical Support
    Training
    Zapier
    Mobile Marketing Automation
    CRM Automation
    Customer Support
    Automated Workflow
    Marketing Operations & Workflow
    Task Automation
    Desktop Support
    Project Management
    Project Scheduling
    Administrative Support
    Training Online LMS
    Project Plans
  • $40 hourly

    • 5.0/5
    • (5 jobs)
    In today's customer driven society, timely, proactive, friendly service is necessary to enhance growth within a business. Customer loyalty is positively impacted when you employ the most qualified representative to assist your valued customers. My long-term experience as a Customer Service Representative has taught me how exceed every customer's expectations with service that sells. I have extensive experience taking inbound calls, responding to emails, and assisting customers via live chat. I am comfortable performing any role. I am a fast learner and a self-starter. I have experience working with Zendesk, FreshDesk, Shopify, Excel, Citrix, LiveChat, LiveOps, and a host of internal databases. I am confident that I would be a great fit for the team. I look forward to discussing the position with you in detail in the near future. Best regards, Jazmin Williams
    Featured Skill Technical Support
    Customer Acquisition
    Email Communication
    Citrix
    Typing
    Customer Service
    Chat & Messaging Software
    Online Chat Support
    Business with 1-9 Employees
    Freshdesk
    Zendesk
  • $115 hourly

    • 5.0/5
    • (36 jobs)
    Hi there, I'm a Google Workspace and IT expert. My company, NeuGenity, helps businesses like yours get the most out of their technology. We specialize in making your IT work seamlessly so you can focus on what matters most – your business. Here's how NeuGenity can help: Google Workspace: We handle everything from migration and setup to ongoing support and training. Need help managing users, configuring security settings, or optimizing your Google Workspace environment? We've got you covered. IT Support: We provide reliable support for your computers (Windows, Mac, ChromeOS) and mobile devices (iOS/iPadOS and Android). We can also manage your phone and internet bills, so you have one less thing to worry about. Email: We can help you improve your email deliverability, migrate from another email provider, and manage your domains. We also implement security measures to protect your email from spam and phishing attacks. Whether you're looking to streamline your IT, improve collaboration, or enhance security, NeuGenity can help. Let's connect and discuss your specific needs.
    Featured Skill Technical Support
    JAMF
    DNS
    Office 365
    Email Deliverability
    GoDaddy
    Cloudflare
    Data Migration
    Email Communication
    Domain Migration
    Email Support
    Mobile Device Management
    IT Support
    Chrome OS
    Google Workspace Administration
  • $40 hourly

    • 5.0/5
    • (3 jobs)
    I'm a jack of all trades and a fast learner with excellent written and verbal communication skills. I have experience in several fields, with a focus on mental health. --Will take ownership over projects from start to finish --Frequent and clear communication is important to me!
    Featured Skill Technical Support
    Mental Health
    Teaching
    Grant Writing
    Documentation
    Document Review
    Writing
    Phone Communication
    Customer Service
    Information Analysis
    Data Analysis
  • $35 hourly

    • 4.7/5
    • (2 jobs)
    I'm an accomplished content writer and creative storyteller with broad expertise across industries. My background in public policy, legal research, and teaching informs my ability to write informative yet engaging content. As a blogger, I craft compelling posts on topics ranging from social justice to lifestyle musings, always with an eye toward narrative flow and reader connection. I am versed from academic journals containing analytical essays on policy issues, to legal blogging featuring articles explaining complex legislation. Companies hire me to humanize their messaging through blogs, website copy, social media posts, and press releases. My content strategy skills help brands strengthen their thought leadership and storytelling. Whether writing an in-depth law review article, an emotive personal essay, an entertaining novel, or a quirky brand story, I pour passion into my words and never lose sight of my audience. My diverse experiences make me a versatile and prolific content creator across genres and industries.
    Featured Skill Technical Support
    Content Creation
    Criminal Law
    Teaching
    Academia
    Creative Writing
    Writing
    Phone Communication
    Customer Service
  • $75 hourly

    • 5.0/5
    • (3 jobs)
    Experienced Senior IT/TrackWise SME/System Administrator with expertise in root cause analysis, communicating, troubleshooting, and technical problem solving,
    Featured Skill Technical Support
    Office 365
    IT Support
    Remote Connection Support
    Remote IT Management
    System Monitoring
    Troubleshooting
    Incident Management
    SQL
    Microsoft SCCM
    Salesforce
    Root Cause Analysis
    System Administration
    Customer Service
    Tech & IT
  • $40 hourly

    • 5.0/5
    • (2 jobs)
    I have experience designing and developing my own website including writing over 60 articles about chronic illness, wellness, self-care, and mental health. I designed my own logo, banner, and graphics. If you need help getting started with a blog, I am happy to help you figure out a logo and other design necessities. I can also help you analyze your site speed, analytics, and SEO. I am a strong writer and verbal communicator. If you need an assistant, I am happy to help! I have experience in Canva, Google Analytics, Programmatic Advertising, Customer Support, WordPress, and online ticketing systems.
    Featured Skill Technical Support
    Communication Skills
    Storytelling
    Motivational Speaking
    Canva
    Content Writing
    Technical Project Management
    Phone Communication
    Content Creation
    Customer Service
  • $40 hourly

    • 5.0/5
    • (1 job)
    Summary Personable and dedicated Customer Service Representative and Travel Agent with extensive experience in travel industry and administrative assistance. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, tech-savvy, enthusiastic and resultsoriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Problem resolution Quality Sales Scheduling Phone Call Center Operations Schedule mastery Quality control High-energy attitude Microsoft Office expertise Credit card payment processing Report generation System implementation Office equipment proficiency
    Featured Skill Technical Support
    Microsoft 365 Copilot
    ChatGPT
    Email
    Phone Support
    Administrative Support
    Remote Connection Support
    Retail Merchandising
    Marketing
    Receptionist Skills
    Phone Communication
    Customer Service
    Virtual Assistance
  • $50 hourly

    • 5.0/5
    • (1 job)
    In addition to the skills I have acquired from nearly 20 years of experience with evolving technology, I have excellent management skills, reliability, diligence, and provide a perfect role model for "Leadership by Example". I have the determination and the ability to learn quickly which enables me to meet the qualifications required for multiple positions. I am an excellent communicator and achieve customer satisfaction at all times, especially with nontechnical customers. Through experience and education I have acquired solid leadership and management skills, exceptional writing skills, and a keen eye for troubleshooting. I learn new software and applications quickly and apply that knowledge promptly to real-world problems.
    Featured Skill Technical Support
    Data Entry
    Audio Transcription
    Video Editing
    Dancing
    Translation
    Tech & IT
    Computer
    Computing & Networking
    Computer Network
    Phone Communication
    Customer Service
  • $75 hourly

    • 5.0/5
    • (2 jobs)
    I am an IT Professional with over 25 years of experience in the industry. I provide IT support to small businesses and home users alike. I can help with anything your business needs. Server Management Office 365 Management and Migration Desktop Support Network Support Setup and Management
    Featured Skill Technical Support
    Microsoft Azure Administration
    Microsoft Intune
    Microsoft SharePoint Administration
    Office 365
    Technical Project Management
    Tech & IT
    Server
    Customer Service
  • $75 hourly

    • 5.0/5
    • (4 jobs)
    Featured Skill Technical Support
    UI/UX Prototyping
    Graphic Design
    CSS
    HTML5
    Web Design
    Project Management
    Social Media Management
    Customer Service
  • $35 hourly

    • 4.9/5
    • (5 jobs)
    I'm a digital marketing expert with over five years of experience helping businesses like yours succeed online. My expertise includes web design, social media marketing, email marketing, and SEO. I hold a Bachelor of Science in Business Administration and a Certificate in Computer Information Systems. Let's discuss how I can elevate your brand!
    Featured Skill Technical Support
    Process Optimization
    Leadership Skills
    Communication Skills
    Search Engine Optimization
    Blog Writing
    WordPress
    Social Media Management
  • $65 hourly

    • 5.0/5
    • (3 jobs)
    My love of film began at age 12 when I received the Fisher Price PXL2000 camera as a gift. I have 25+ years experience working in the film/video industry. I've worked at MTV News, the U.S. Information Agency, C-SPAN, CBSNews.com, and A&E Television Networks Interactive. I've shot and edited hundreds of hours of footage for award-winning long-form documentaries, promotional videos, and music videos. Some of my pasts clients at my company, Blue Lotus Films, include Yelp, YouTube, Human Rights Campaign and Task Rabbit. I've had the pleasure of filming projects for celebrities such as Ariana Huffington, Alyssa Milano, Lisa Nichols (from "The Secret"), and Marissa Meyer ( former CEO of Yahoo!). I'm committed to working hard to produce outstanding videos that educate and inspire audiences. I am eager to serve my clients by ensuring each project meets their marketing goals and creates a return on investment.
    Featured Skill Technical Support
    Video Production
    Video Editing
    Master Production Schedule
    Social Media Content
    Video Conversion
    Social Media Marketing Plan
    Online Help
    Social Media Video
    Video Publishing
    Video Sales Letter
    Videography
  • $80 hourly

    • 4.9/5
    • (1 job)
    I am a project manager with extensive experience utilizing Salesforce & SERVICENOW. I am seeking a contract/ full-time position in the field of SERVICENOW admin, Salesforce Administration, Project Management, SEO Consultant, or Business Development. Where I can apply my knowledge and skills for continuous improvement. Self-starter that works well on teams or solo projects. I am extremely coachable and a team player.
    Featured Skill Technical Support
    Salesforce CRM
    Sales
    Customer Support
    Social Networking Development
    Customer Relationship Management
    Email Etiquette
    Online Chat Support
    Email Communication
    Intercom
  • $40 hourly

    • 5.0/5
    • (25 jobs)
    I have over 20 years of hands-on IT experience, most recently as the IT director for a 5 branch county library system. I am an experienced technical writer and editor, have designed and created functional and attractive websites for large companies and nonprofits, and consulted on technology planning and project management. My project management work has segued into working as an executive assistant and executive coordinator to CEOs and C level corporate officers because they require similar skills - keeping an eye on the big picture while not losing sight of the all-important details. I have an excellent home office from which I enjoy keeping everything running smoothly. If it suits you, I can stay in the background, requiring minimal hands-on direction. Once I have everything organized, you will have more time to devote to developing your business without worrying about day-to-day administration. You will likely wonder what you did without me! :slightly_smiling_face: I very much enjoy writing and editing articles and papers, translating them from technical to something much more understandable to a layman. I am excellent at research and familiar with AP writing standards. I have enjoyed helping writers edit their books, and then format and publish them in electronic and print forms. I have designed and conducted classes and tutorials in computer literacy, from beginners to advanced users. I am very good at helping people master technology, and can help with your IT needs if needed. I am an avid reader, Mensa member, and all-around nerd devoted to helping people connect with technology, and using it to make their lives easier and more productive.
    Featured Skill Technical Support
    English
    Technical Writing
    Computer Skills
    Technical Editing
    Desktop Publishing
    Project Management
  • $55 hourly

    • 5.0/5
    • (98 jobs)
    Hi, I am a Zoom and MS Teams conference technical specialist as well as a former television producer. My Zoom webinars and conferences are run to the second like a TV production. I specialize in Zoom and I have been producing Zoom video meetings, conferences, and parties for the last 5+ years for clients all over the world. I am a Zoom partner with an account executive at Zoom who helps me solve difficult client issues. I use a proven 6 step process to make Zoom-like TV ensuring that my productions are organized and managed down to the minute. Jumpwire's 6 Step Process for Producing Hassle-Free Events 1) Schedule a kick-off call with the client. 2) Script build with the client. 3) Zoom settings - over 112 to be looked at and confirmed. 4) 15-minute tech checks for all speakers to make sure they are 'event' ready. 5) Pre-event dress rehearsal 24 hours in advance of the event. 6) Event day - pre-call, final tech checks, checklists, comms set up, etc. In the last few months, I have produced : 1) A multi-day highly produced project for Verizon. 2) The Future of Life Award Ceremony with Dr. Anthony Fauci and Bill Gates. We went live to Facebook and YouTube as well. 3) A webinar for Vaccinate WA for over 800 attendees. 4) A music production corporate event with DJs and musical artist Macklemore. 5) A retirement party for 20 people. 6) Annual general meetings for condo boards in New York, Toronto, Panama, etc. 7) A memorial for the Entertainment Tonight television team hosted by one of the on-air staff. 8) A webinar for the Peace Studio with the grandsons of Mahatma Gandhi and Nelson Mandela as well as the daughter of Dr. Martin Luther King Jr. If you are looking for someone who is professional and has done well over 1000 Zoom meetings and webinars that include large conferences to small all-day workshops then I will be able to help you. Questions for discussion 1) Zoom now has over 100 settings. Have you set up your account properly? 2) Is your event going to be a Zoom Meeting or a Zoom Webinar? Not sure? I can help you determine the best one that will make your event a success. 3) Will you require a recording from Zoom for the conference? 4) Will people be able to arrive early to test their connections? 5) Will people be allowed to join by phone? 6) Do you have a 'fiber' internet connection or just regular broadband? 7) Does your team understand the chat protocol? 8) Have you been Zoom-bombed? 9) Are you or your host using headphones and a stand-alone mic when you are on camera or only the mic on your camera? Below is an overview of projects I have done for other clients on Zoom that includes technical advice and running Zoom meetings. 1) Managed technical support and settings for Zoom meetings, conferences, and webinars. 2) Created and set up breakout rooms. 3) Set up and run Polls for conferences and meetings. 4) Troubleshoot connection issues for attendees at conferences. 5) Wrote scripts for hosts. 6) Organized and produced minute-by-minute rundown spreadsheets for clients. 7) Set up a Youtube repository for Zoom recordings. 8) Created best practices bible for the team. 9) Developed strong branding for the company using virtual backgrounds. 10) Ensured teachers and instructors had the proper computer, audio, and lighting equipment to teach effectively. 11) Managed across multiple time zones. 12) Trained key executives on Zoom's best practices including microphone technique, dual-screen setup, screen sharing, virtual backgrounds, personal Zoom settings, etc. Thanks in advance. Gavin
    Featured Skill Technical Support
    Podcast
    Project Management
    Facebook
    Creative Strategy
    Video Editing & Production
    Event Planning
    Eventbrite
    Event Management
    Video Production
    Zoom Video Conferencing
    Meeting Agendas
    Microsoft Office
    Production Planning
    Virtual Assistance
  • $35 hourly

    • 5.0/5
    • (17 jobs)
    I have over 1 year experience with video production I love reviewing products and to create content. I can assist you with the following: - Create video content - Unboxing YouTube videos of your products - Amazon Live videos - Instagram posts/pictures of your products Additional Languages: • Fluently Speak/Write Spanish
    Featured Skill Technical Support
    Product Description
    BigCommerce
    Amazon PPC
    eBay Listing
    Amazon FBA
    Amazon Listing Optimization
    Customer Support
    Website Translation
    Google Ads
  • $45 hourly

    • 5.0/5
    • (3 jobs)
    With over 10 years of experience in IT and systems administration, primarily within fast-paced MSP environments serving a range of industries, I have a well-established background in managing and supporting complex IT systems- including network, server, and desktop infrastructure, virtualization, cloud services, cybersecurity, email security, specialized ERP solutions, VoIP systems, and end-user support. I'm well-versed in Microsoft's ecosystem, including Windows, Azure, Office 365, and Active Directory, leveraging best practices to ensure security, performance, and scalability. I use Microsoft PowerShell extensively to automate tasks, manage configurations, streamline workflows, and reduce manual intervention to enhance operational efficiency. I have a strong track record of ensuring clients receive fast and effective support. A large part of what appeals to me in this line of work is the satisfaction of helping others, and I am passionate about resolving all issues to the clients' satisfaction. I'm located in the Pacific Time Zone, however I can adjust my schedule to meet your needs. My work includes: • Managing cloud services like Office 365 and Azure, including Microsoft Teams, Sharepoint, OneDrive, and MFA • Diagnosing and resolving network connectivity problems • Providing comprehensive remote & onsite support for Windows workstations and servers • Managing and supporting iOS devices • Managing network configurations (VLANs, firewalls, VPNs) • Deploying and maintaining servers, on-premises and virtual machines • Managing and troubleshooting e-mail systems • Implementing backup and disaster recovery • Collaborating with vendors for ERP software • Designing automations to streamline operations • Addressing security vulnerabilities --- Past Experience: Office 365 Migration Support Lead | 2023 - 2024 • Conducted site assessments, impact analysis, and remote support for migrating email systems from non-enterprise and enterprise accounts into Microsoft 365 for 300+ animal hospitals nationwide. • Developed documentation for Multi-Factor Authentication (MFA) processes and best practices on Android and iOS platforms. • Provided personalized user support during MFA setup, ensuring smooth implementation and addressing technical issues. • Collaborated with vendors to configure custom EMR software for Microsoft 365 integration. IT Support Specialist, ITque | 2022- 2023 • Provided remote IT support for hundreds of clients across diverse industries as part of a Managed Service Provider (MSP), offering L1 to L3 support for both Windows and Mac environments. • Utilized ConnectWise PSA, Control, and Asio platforms for remote management • Configured and troubleshoot Datto backups • Performed systems administration: Active Directory user management, file server setup, Group Policy creation/troubleshooting, and BitLocker deployment. • Designed and migrated SharePoint file server architecture, providing user training for seamless transition • Configured and deployed Windows Server solutions • Implemented configuration changes for Fortigate, SonicWall, Cisco, Palo Alto, Ubiquiti, and Aruba firewalls and wireless access points. • Managed Office 365 customization, support, and administration, including Microsoft Teams, Sharepoint, Exchange, OneDrive, MFA • Administered and troubleshoot DHCP and DNS, ensuring network reliability. • Configured and administered print server infrastructure • Developed and deployed PowerShell scripts for RMM automation, enhancing security, performance, and configuration • Led the successful migration of 1,500 endpoints from ConnectWise Automat IT Technician, SMS Datacenter | 2019-2021 • Provided remote IT support for hundreds of clients as part of a Managed Service Provider (MSP), offering L1 to L3 support for both Windows devices, servers, and Mac environments. • Delivered field support and conducted monthly on-site maintenance to ensure system reliability and resolve ongoing technical issues. • Performed deployments of switches, firewalls, and servers • Deployed VMware ESXi virtual machines, Windows Server, SQL Server, and ERP software solutions • Procured and configured hardware for office workstations, providing on-site troubleshooting to resolve hardware and software issues. • Configured and maintained Veeam Backup & Replication, ensuring regular server backups and recovery processes were in place. • Managed systems administration tasks, including Active Directory user management, file server administration, and Group Policy creation and troubleshooting • Executed configuration changes on network devices, including SonicWall, Cisco, Palo Alto, Ubiquiti, and Aruba • Managed Office 365 customization, support, and administration, including Microsoft Teams, Sharepoint, Exchange, OneDrive, MFA • Managed DHCP and DNS services • Utilized Autotask, ManageEngine, and Kyocera for ticket management • Provided support for Datto RMM, ensuring smooth remote monitoring and system maintenance
    Featured Skill Technical Support
    Microsoft Teams
    Remote IT Management
    Microsoft Windows
    Microsoft Active Directory
    Desktop Support
    Microsoft Windows PowerShell
    Windows Administration
    Server Administration
    Microsoft Server
    Microsoft Azure
    Office 365
    Helpdesk
    System Administration
    IT Support
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