Hire the Best Chat Support Specialists in Florida

Clients rate our Chat Support specialists
Rating is 4.7 out of 5.
4.7/5
Based on 158 client reviews
James F.

Inverness, Florida

$56/hr
4.9
108 jobs

I am an Event Producer with 5+ years of extensive experience in digital production. Executing and managing live virtual events for corporate clients and audiences. Proficiency in navigating virtual delivery platforms to manage content and interactive activities. (Microsoft Teams, Zoom, Webex, Streamyard, Adobe Connect, Slido, Mural Mentimeter and Miro) including their features, functionalities and limitations. Knowledge of PowerPoint. A vital resource before, during and after. I support the Instructor, participants and the technology. Operating mostly behind the scenes, I play a crucial role in ensuring trouble-free operations. Facilitating fast-paced interactions, keeping people actively involved and providing consistent support. The collaboration often looks like this. Logistical Review:  I raise any problems that I identify with logistical information. I help run through the content ahead of time, ensuring any activities will run smoothly and discuss any potential accommodations that may be required. Technology Check:  Before the class starts, I open the virtual session and check that all the settings are correct and that any polls or other activities are prepared and ready to go. I help the facilitator set up before any participants arrive, ensuring a clear audio connection as well as checking the visibility of any slides or videos being used. In-event support:  This includes welcoming everyone in the live online session, providing technical instructions, signposting to resources using chat and setting up whiteboards, polls and breakout rooms. It might also include sending the facilitator timing prompts and notes about participants who aren’t as active as others, taking attendance, and managing a recording, among other things. After-event wrap up:  I configure and distribute the recording, mark attendance and report back on any other outputs from the class. I may send information to the attendees about self-directed work or distribute follow-up details. Importantly, I debrief the class with the facilitator and make any recommendations for the next meeting as needed. I view each project as an opportunity to raise the bar on performance and engagement while closely working to identify areas for improvement. I am known for enhancing overall outcomes through communication and implementation of best practices. I am a service-oriented team player who proactively collaborates in values-driven ways. I look forward to working with you next virtual event.

  • Online Chat Support
  • Zoom Video Conferencing
  • Troubleshooting
  • Screencasting Video
  • Voice-Over
  • Hosting Zoom Calls
  • Employee Training
  • Slack
  • Webinar
  • Customer Service
  • Adobe Connect
Aleli H.

Orlando, Florida

$22/hr
5.0
27 jobs

I'm a self-starter who's super organized and can work independently without needing constant guidance. I thrive under pressure and always deliver high-quality work, even when deadlines are tight. I've got a strong foundation in communication and can easily understand and follow complex instructions. Plus, I have 19 years of solid experience in Customer Service, so I know how to stay on track even with the most complicated projects. I'm a pro at navigating things like... - Shopify - Slack - Shipstation - Shipbob - Reamaze - Google Suite - Helpscout - Stripe - Klaviyo - Oberlo - Asana - Gorgias

  • Order Processing
  • Order Tracking
  • Customer Support
  • Customer Service
  • Administrative Support
  • Management Skills
  • Product Knowledge
  • Data Entry
  • Email Communication
  • Shopify
  • Refund Processing
Brooke M.

Davenport, Florida

$20/hr
5.0
91 jobs

Hello! I have over 13 years of experience in social media marketing, managing campaigns across a wide range of platforms. I'm also skilled in Microsoft Word, email management, live chat support, and transcription. With a strong background as both a virtual assistant and a personal assistant, I bring reliability, efficiency, and a proactive approach to every project. I'm confident I can contribute real value to your team and help streamline your workflow. Let’s connect—I'd love to discuss how I can support your goals!

  • Online Chat Support
  • Social Media Management
  • Social Media Content Creation
  • Instagram
  • Facebook
  • Instagram Story
  • Facebook Development
  • Content Marketing
  • Customer Engagement
  • Chat & Messaging Software
  • Instagram Plugin
  • Email Communication
Jennifer C.

Titusville, Florida

$18/hr
4.6
723 jobs

30+ years experience in, Marketing, PR, Advertising, Market Research, SEO, and 20+ years in Social Media, Social Media Management, Graphic Design, Facebook, Facebook Ads, Instagram, Twitter, LinkedIn, Instagram advertising, TikTok, Videos, Reels, Google Adwords, general digital advertising, link building, content writing and blogs, website design and management. About me: I started with Facebook before it went public. I was part of "The Facebook" and doing their beta testing, so I guess that shows my age. I am your one stop shop for marketing. I also use Jasper and ChatGPT and very familiar with AI. I have successfully helped many businesses of all sizes grow and succeed, including many Shark Tank products. Brand Awareness & growth is my #1 priority, along with increasing sales. Certified in Hootsuite, Facebook, Hubspot and other online services and programs. I use Canva, Adobe, CapCut, Veed and other graphic and video editing tools. I am always keeping up with new trends and developments, not just in social media, but in many industries. In the past, I have managed over 150 accounts at one time, so there is nothing I can't handle! I use all the major platforms (Facebook, Twitter/X, LinkedIn, Instagram, TikTok) I also do daily outreach that helps with activity, engagement and increases likes and followers. When it comes to posts, I create the content, graphics, hashtags, stories and reels. My background is very diverse, and I've worn many hats in various fields. Experience in thousands of different industries for both B2B and B2C, including IT, Sales, Fashion, Real Estate, CPA, Finance, Weddings, Travel, Restaurants, Health & Wellness, Hotels, Manufacturing, Pest Control, Lawyers, Attorney's, Personal Injury, Immigration, Transportation, Fitness, Landscaping and more.

  • Online Chat Support
  • Canva
  • Graphic Design
  • Email Marketing
  • Social Media Advertising
  • Social Media Marketing
  • Marketing
  • Social Media Content
  • Advertising
  • Social Media Marketing Strategy
  • Content Writing
  • Social Media Management
  • Influencer Marketing
  • Video Editing
  • Blog Writing
Puja O.

New Smyrna Beach, Florida

$17/hr
5.0
8 jobs

E - C O M M E R C E S P E C I A L I S T | CUSTOMER EXPERIENCE/ DMCA IP violations specialist Customer Experience Leader | Community Management Expert Passionate about delivering top-tier customer experiences and building strong brand communities. With a proven track record in e-commerce support, order management, and customer satisfaction, I specialize in streamlining support processes and enhancing customer interactions. Certified CX leader and DMCA , IP compliance specialist.I bring expertise in managing customer inquiries, optimizing support workflows, and improving retention strategies. Whether it’s email support, live chat, or order processing, I’m dedicated to providing seamless and efficient solutions. ✨ Core Skills & Expertise: ✔ Email & Chat Support ✔ Customer Satisfaction & Retention ✔ Payment & Order Processing ✔ Ecommerce & Shopify Support ✔ Customer Relationship Management (CRM) ✔ Gorgias & Slack 💼 Work Experience: - SHEIN, Amazon, leading E-commerce clothing brand Let’s work together to create exceptional customer experiences! 🚀

  • Online Chat Support
  • Community Management
  • Customer Service
  • Email Support
  • Inbound Inquiry
  • Payment Processing
  • Customer Satisfaction
  • Gorgias
  • Ecommerce
  • Account Management
  • Customer Relationship Management
  • Slack
  • Shopify
Rebekah M.

Tallahassee, Florida

$11/hr
5.0
12 jobs

I am a remote customer service representative. I am tech savvy and am able to multitask through phone, chat and email. I have worked remotely for the past 5 years. I also worked In retail sales for 20 years.

  • Online Chat Support
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint
  • Customer Service
  • Order Entry
  • Order Management
  • Inside Sales
  • Email Support
  • Transcript
  • Mystery Shopping
  • Zendesk
  • Talkdesk
  • Helpdesk
  • ManyChat

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