Hire the Best Administrative Assistants in Orlando, FL

PROFESSIONAL Well-organized professional offering years of administrative and customer service experience. Good prioritization, documentation and records management abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Insurance billing Analytical Thinking Product and service knowledge Quality Assurance Customer relations Flexible and Adaptable

If you’re a founder, physician, or fast-moving executive overwhelmed by operations, admin, or project overload — I help you regain time, clarity, and control. Let me step in, take ownership, and give you space to lead again. I’m a Fractional Chief of Staff, Operations Project Manager, and Executive Assistant hybrid supporting leaders across healthcare, tech, professional services, and education. With 2,500+ Upwork hours, a Top-Rated Plus badge, and 7+ years of experience, I’m the behind-the-scenes operator who brings order to chaos and keeps priorities moving. What I Help You Fix Most leaders come to me when they’re experiencing: • Disorganized systems and unclear processes • Too many tasks and not enough time • Bottlenecks in operations or communication • Messy Notion, HubSpot, EHR, or Google Workspace setups • Lack of SOPs or inconsistent documentation • Patient or clinical coordination issues • Inconsistent follow-through from teams • Projects that stall or lack ownership • Inbox and calendar overwhelm Results You Can Expect Clients typically see improvements such as: • 20–40% efficiency gains within the first 60–90 days • Clean, documented workflows and SOPs • Projects delivered on time with clear milestones and ownership • Better alignment between leaders, staff, and cross-functional teams • Streamlined onboarding and hiring coordination • Systems you can finally trust and scale • Faster communication and proactive follow-up • A more consistent and professional client/patient experience • A reliable partner who anticipates needs and prevents last-minute fire drills I’m not just an executor, I’m a strategist who aligns details AND big-picture goals. How I Support You Operational Leadership & Chief of Staff Support: • Workflow design and optimization • Project management and cross-functional coordination • SOPs, knowledge bases, and internal documentation • Hiring coordination, HR workflows, and compliance support • KPI dashboards, reporting, and operational planning • Systems setup and improvement (Notion, HubSpot, Asana, Google Workspace) Executive Assistant Support: • Inbox and calendar management • Scheduling, reminders, and gatekeeping • Travel planning and logistics • Email drafting and communication support • Meeting preparation, agendas, minutes, and follow-up • Personal admin and lifestyle management Healthcare & Clinical Operations Support: • Patient intake workflows • Follow-ups and clinical coordination • Insurance/eligibility coordination • Compliance-friendly documentation • EMR/EHR support (Nextech) • Reducing no-shows and improving patient flow I adapt quickly to whatever your current systems or processes look like — and elevate them. Tools & Systems Expertise: • Notion – dashboards, databases, workspace setup • Asana – workflows, project templates • HubSpot – CRM cleanup, dashboards, automations • EMR/EHR – Nextech, Healthie, eClinicalWorks, Cerner, DrKronos, intake tools • Google Workspace – Drive, Sheets, Docs • Slack, Zoom, Loom • SOP creation, process mapping, workflow optimization Why Clients Trust Me: • Proactive • Dependable • Calm under pressure • Highly organized • A natural problem-solver • Someone who “just gets it” • Able to think and execute • The partner who keeps everything moving behind the scenes I combine emotional intelligence with operational discipline — which is why clients trust me long-term. Certifications: • Google Project Management • HRCI Human Resource Associate • HIPAA / Healthcare Compliance Training

Knowledgeable, Friendly, and Empathetic Customer Support Lead and Flight Follower With more than 20 years of experience as a Customer Support Specialist. I have a knack for making people feel appreciated and at ease during their time with me. I am independent, self-sufficient, easily adapt to changing situations, and flexible. My main focus is to create an experience that encourages your customers to return in the future. Skills: Slack Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Teams QuickBooks Pro Salesforce Google Docs Google Sheets Canva Zendesk Mailchimp Adobe Photoshop Reddit Mod Zoom Dialpad Type form Amazon Seller Etsy Seller & SEO 85 WPM 12,000 KSPH Data Entry Magento ShipStation BigCommerce G Suite/ Google Workspace Creating Macros in Zendesk Some Experience: Schedule Once Lucid Charts Freshdesk Help Scout Trello

PROFILE Licensed Real Estate Agent with over 20 years of experience in real estate, executive assistance, and office management. Skilled in marketing, transaction coordination, client relations, and title examination. Proficient in technology and industry software with a proven ability to enhance sales, streamline operations, and deliver superior customer service. CORE COMPETENCIES * Real Estate Sales & Transaction Management * Office & Executive Assistance * Marketing & Advertising Strategies * Client Relations & Customer Service * Compliance & Auditing Coordination * Technology & Software Implementation * Project Management & Process Optimization

Strategic operations leader, governance expert, and business consultant with 15+ years of experience driving organizational excellence across nonprofits, education, and mission-driven sectors. Adept at translating executive vision into aligned systems, scalable processes, and high-impact initiatives. Proven success in streamlining board governance, leading cross-functional teams, and cultivating operational clarity in fully remote environments. Currently serving as Chief of Staff at USDN, where I oversee board operations, lead internal and external communications, and direct operational transformation initiatives including the launch of a high-impact Operations Working League. I bring deep experience in people operations, performance management, adult learning program design, and organizational development. My strengths lie in identifying inefficiencies, building human-centered systems, and scaling intentional growth. I’ve worked with CEOs, founders, and nonprofits to build out back-end infrastructure, optimize HR processes, and bring strategic calm to operational chaos. As a freelancer, I specialize in: - Organizational strategy & operational audits - Board governance and executive communications - Business coaching and leadership development - SOP and systems creation for remote teams - Building structure to support vision-driven missions With a foundation in counseling and a passion for clarity, I bring both heart and systems thinking to every engagement.

With 7+ years of remote administrative experience, I help businesses stay organized, responsive, and efficient by handling the day-to-day tasks that keep operations running smoothly. I currently work as a remote Administrative Assistant for an auto transport company, where I manage bookkeeping support, invoicing, payroll preparation, accounts payable and receivable, lead dispatching, customer communication, and general administrative operations. In addition to my administrative background, I bring 20+ years of customer service experience across industries including telemarketing, vacation sales, medical office support, patient scheduling, retail, and hospitality. This experience allows me to communicate effectively with clients and provide professional, reliable support. I am currently pursuing an Associate of Applied Science in Information Technology at Purdue Global, expanding my skills in databases, information systems, and digital tools. Ways I can support your business: • Data entry and spreadsheet management • Virtual assistant and administrative support • Customer service (email, chat, and phone) • Bookkeeping support and record management • CRM updates and database organization • Online research and data collection I pride myself on accuracy, reliability, and clear communication, and I am committed to helping businesses run smoothly while delivering high-quality work on time.