Hire the Best Computer Repair Technicians in Florida

I'm a Computer Science graduate who loves to help people solve its problems, that's why I prefer working on the Help Desk or Desktop Support area, even networking if needed. I'm A+, Network+, Security+, Cloud+ and Server+ certified from CompTIA, also certified in Microsoft 365 and Azure, so I can help you regarding these cloud solutions and other issues I worked as an intern for the Social Security institute in my country, and really loved it. My next experience was working as a Walk-up Support Technician at the University of South Florida, helping students, faculty and staff at the library for 2 weeks Then I was permanently hired by the University of South Florida to work as a Service Desk Technician remotely. Here, I was able to help students, faculty and staff with even more issues since I was given training on Bomgar, the remote support software used at USF. I helped clients with networking issues, printing issues, Active Directory lockouts and more. For personal reasons I had to leave my position at USF, currently looking for a new position. Reach out to me if you need any IT help. I'm also an experience Wikipedia editor and can help you edit and rebuild your Wikipedia page. Finally, I also have experience as an IT instructor, having made 2 courses at Cybrary, a CompTIA Network+ course and a Tech+ course. If you need my help to prepare for a certification exam, please let me know

Professional Summary My mission is to apply my technical background and cybersecurity management knowledge to enhance operational efficiency and security. With a proven ability to manage SaaS environments, implement security best practices, and support IT systems, I am driven to deliver secure, user-friendly solutions that meet business needs. My collaborative approach ensures effective problem resolution and consistent improvements in system performance. Dedicated and detail-oriented IT Specialist with strong expertise in systems administration, technical support, and cybersecurity. Experienced in maintaining secure, efficient IT environments through effective troubleshooting, user management, and system optimization. Adept at delivering high-quality service in both on-site and remote support settings. - Core Competencies - IT Systems Administration & Support - Microsoft 365 & Google Workspace - Active Directory & SaaS Management - Security Policies & Access Control - Virtualization (VMware, Hyper-V) - SharePoint & Adobe Suite - Hardware/Software Installation & Troubleshooting - Ticketing Systems & Remote Assistance Tools - User Account & Permission Management - Vulnerability Assessment & Mitigation - Technical Skills Operating Systems: Windows, Linux, macOS Applications & Tools: Datto RMM, Autotask PSA, ThreatLocker, DNSFilter, Constant Contact, Buildium, ZoomInfo Programming Languages: HTML, CSS, JavaScript, SQL, Python, Java, PHP, C#, Bootstrap, React, MySQL, jQuery, ASP.NET Additional Experience Provided virtual assistant services including encrypted data collection, spreadsheet management, email communication, calendaring, and customer support. Coordinated and supported IT operations for teams using various SaaS and security platforms. Applied strong problem-solving and communication skills to resolve complex technical issues efficiently.

I am a problem solver, If you have an IT need or issue, I can find a solution. I have a networking degree, Linux certification and 20+ years in IT support. I currently manage and maintain multiple clients with multiple Desktops, Servers, Networks, etc. I have my own servers hosted in a local Data center that provide websites, phone systems, backup solutions, etc. I manage routers with VPN connections, both Client to Site and Site to Site. I have worked directly with vendors to find solutions for my Clients on many occasions to make the troubleshooting process as least painful as possible. I pride myself on continuing to learn any and every aspect of IT that I can in order to provide the best solution for all of my Clients. Below is a list of some systems I currently/have worked on/support. Medical Imaging Systems (DICOM, PACs and RIS), Veeam Backup, Website hosting (Linux and Windows based), Wordpress, Veterinary Software (Impromed/Covetus), Office 365, Exchange, PFSense, SonicWall, TPLink, Cisco, etc.

Need reliable IT support without the overhead of a full-time hire? I help businesses and individuals solve everyday technology problems quickly and professionally. Whether it’s troubleshooting devices, setting up software, managing accounts, or improving workflows, I provide dependable remote support with clear communication. Services I offer: • Windows & Mac troubleshooting • Printer, WiFi, and connectivity issues • Microsoft 365 / Google Workspace support • Password resets & account setup • Software installation & updates • File organization & cloud storage setup • Basic cybersecurity setup (MFA, password managers) • Technical research & documentation Why clients hire me: • Fast response times • Patient and professional communication • Detail-oriented problem solving • Reliable follow-through • Focused on long-term client relationships If you need tech help done right the first time, send me a message.

I am an Information Technology professional with experience in supporting systems from simple computers to corporate networks and servers. • I'm experienced with Windows, Windows Server, Mac, Linux, iOS, Android • I can administrate and troubleshoot systems and resolve issues from single computers to computer networks and mobile devices • I like to communicate regularly and ensure that every need is taken care of!

IT Support & Network Technician (Windows/Linux) helping small businesses and individuals fix email, Wi-Fi/network, and PC issues fast — with clear communication and minimal downtime. Common issues I fix - PC performance and stability: slow boots, crashes, storage/health checks, cleanup + tuning - Email/Outlook: multi-account sync, sent items issues, profile repairs, calendar/device sync - Wi-Fi & small networks: drops/latency, router/AP setup, coverage improvements, and device onboarding - Security-aware setup: patching basics, MFA enablement, and safer remote access What you can expect - Fast triage, clear options, and quick documentation so you’re not stuck later - Remote-first support (local Miami area available when needed) Certifications: CompTIA A+ | CCNA | Google Cybersecurity (Security+ verification pending) English (fluent) | Spanish (conversational)