Hire the Best Computer Repair Technicians
in the United States

With Upwork's rising talent and tech savvy freelancers, there are many freelancers to choose from. Whether you need break/fix tech support, network support or cyber security assessments. My profile is geared toward those who need fast and accurate work done. I have 8 years of IT experience ranging in helpdesk support, remote troubleshooting, network configurations, Printer issues, O365 configuration and troubleshooting, Google suite configuration and troubleshooting, and Cyber Security. I'm a Jack of all trades and love to build trust while providing quality support to my clients. I was even coined "The people person of IT" by one of my medical clients. The best part is I give free advice. If you feel you've reached your perfect IT specialist, please feel free to message me at any time. I have a quick response time.

I'm a Computer Science graduate who loves to help people solve its problems, that's why I prefer working on the Help Desk or Desktop Support area, even networking if needed. I'm A+, Network+, Security+, Cloud+ and Server+ certified from CompTIA, also certified in Microsoft 365 and Azure, so I can help you regarding these cloud solutions and other issues I worked as an intern for the Social Security institute in my country, and really loved it. My next experience was working as a Walk-up Support Technician at the University of South Florida, helping students, faculty and staff at the library for 2 weeks Then I was permanently hired by the University of South Florida to work as a Service Desk Technician remotely. Here, I was able to help students, faculty and staff with even more issues since I was given training on Bomgar, the remote support software used at USF. I helped clients with networking issues, printing issues, Active Directory lockouts and more. For personal reasons I had to leave my position at USF, currently looking for a new position. Reach out to me if you need any IT help. I'm also an experience Wikipedia editor and can help you edit and rebuild your Wikipedia page. Finally, I also have experience as an IT instructor, having made 2 courses at Cybrary, a CompTIA Network+ course and a Tech+ course. If you need my help to prepare for a certification exam, please let me know

I'm a bilingual Virtual Assistant with extensive experience in customer service and administrative support. Known for my organizational skills and keen attention to detail, I am committed to ensuring client satisfaction and effective time management in every project I undertake. My Areas of Expertise: Calendar Management Email Managment Customer Service Data Entry Phone Communication General Translations Personal Training & Corrective Exercise Specialization I am well-versed in various tools, including: -Microsoft Office (Word, Excel, Access, Outlook, PowerPoint) -Google Suite (Docs, Sheets, Drive, Gmail, Calendar) -Zoom -Canva -IOS -MacOS (Numbers, KeyNote, Pages, Notes, Calendar, iMovie, Mail, Finder, iCloud Drive, Air Drop, Disk Utility, Microsoft Office Suite, FaceTime, Messages. My goal is to help businesses streamline their operations and achieve their objectives efficiently. Let's connect and discuss how I can contribute to your success by managing your administrative tasks and enhancing your customer service experience.

Technical Support & System Troubleshooting: ✅IT Support Specialist experienced in cross‑platform troubleshooting, Windows configuration, performance diagnostics, and resolving hardware/software issues in fast‑paced environments. MSP, Virtualization & IT Operations: ✅Strong background supporting multi‑client MSP environments with expertise in VMware, Hyper‑V, IT Asset Management (ITAM), lifecycle tracking, and compliance documentation. SaaS, Enterprise Platforms & User Administration: ✅Skilled in managing SaaS ecosystems including Microsoft 365, Google Workspace, ticketing systems, and SAP user support—covering access management, collaboration tools, and cloud‑based application troubleshooting. Microsoft Identity & Device Management: ✅Skilled in Active Directory/Entra ID, Azure AD, Intune, Group Policy, user access control, MFA, Conditional Access, and tenant‑level administration. Microsoft 365 & Collaboration Tools: ✅Experienced with M365 apps including Exchange Online, Teams, OneDrive, Outlook, and SharePoint Online—covering site management, permissions, migrations, and user support. Windows & Automation Expertise: ✅Strong understanding of Windows Server roles (DNS, DHCP, domain services) with hands‑on experience in system troubleshooting and automation using PowerShell. Customer Services ✅Strong communication, documentation, and customer‑support skills, with a track record of improving workflows and creating knowledge‑base resources.

Experienced Desktop Support Professional with over 12 years of experience. I've developed expertise in the support of Microsoft products including Windows Desktops, Office365 Administration. I also has expertise in providing PC and laptop break-fix support and Printer support. I've managed and worked within all of Windows Server Administration, Windows Desktop Administrator Office 365 Administrator, SCCM, VMware. Microsoft Certified: Azure Fundamentals

An experienced IT support professional with over 7 years of hands-on experience helping businesses and individuals solve technical challenges efficiently and stress-free. I specialize in device setup and management for Windows and Mac, Microsoft 365 administration, and Google Workspace support (I’m a certified Google Workspace Administrator). My day-to-day experience includes ensuring devices are compliant through Intune, troubleshooting Adobe, ArcGIS Pro, Zoom, softphone systems, and handling MFA and account access issues for hybrid and remote teams. I’ve supported organizations across a wide range of industries, helping them maintain reliable, secure, and productive environments. Clients appreciate my clear communication, patience, and people-first approach — I focus on understanding your needs before offering a solution that works best for you. How I can help: Windows & Mac setup, configuration, and troubleshooting Microsoft 365 administration and user management Intune device compliance and policy management Google Workspace setup, DNS verification, and troubleshooting Software support: Adobe, ArcGIS Pro, Zoom, and softphone systems MFA, account access, and remote desktop assistance If you’re looking for a professional who can keep your technology running smoothly and securely, I’d love to help — whether it’s a one-time fix, a project, or ongoing IT support. Let’s make your systems work better for you! :)