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Many years of experience in Google Workspace administration, computer networking, website creation, e-commerce and customer service. Business background in accounting & auditing, with problem solving skills, attention to detail and over 30 years of experience across many different areas of the technology industry. Email and DNS expert in SPF, DKIM and DMARC. WordPress site administration, migration and creation expert, including WooCommerce, DIVI and WPManage.

I am a dedicated and passionate technologist with over fourteen years of experience in the dynamic field of web hosting. Currently serving as a Support Manager, I bring a wealth of expertise in various aspects of web hosting, making me a valuable asset for your projects. My proficiency spans a wide range of domains, including but not limited to web hosting, WordPress, cPanel & WHM, migrations, DNS management, Google Workspace, Microsoft 365, Email Deliverability, Cloudflare integration and much more. Throughout my career, I have consistently demonstrated a strong commitment to delivering top-notch technical support and ensuring the seamless operation of web hosting services. My in-depth knowledge of the intricacies involved in web hosting equips me to tackle challenges effectively and provide innovative solutions. Whether you need assistance with troubleshooting, optimizing performance, or navigating the complexities of migration, I am well-equipped to deliver results. I am enthusiastic about leveraging my skills and experience to contribute to the success of your projects. Let's collaborate to achieve your goals and elevate your web hosting experience. Thank you for considering me for your endeavors on Upwork!

I specialize in WordPress Management, Malware Removal, Website Migrations, Hosting setup and support, Hosting issues, and sites built with Elementor. If you are experiencing any of the issues below, I'm an excellent fit for you. WordPress support including Site Migrations, Malware Removal and Prevention, Staging Environments, Advanced DNS Support, Hacked Sites and Restores, Login Issues, Backing up and Downloading Content, Site Errors, Theme and Plugin installations, SSL setups, Firewalls, redirects and on going WordPress maintenance and support for Elementor. There are plenty more common WordPress issues and DNS issues just need to see it to diagnose and repair them. Support for GoDaddy, BlueHost, SiteGround, HostGator, WP Engine, Nexcess, Liquid Web, Namecheap, Hostinger, and many more...

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

FULL-TIME UPWORK FREELANCER. THIS IS MY DAILY JOB. I HELP RESOLVE YOUR BUSINESS'S WEB-RELATED BOTTLENECKS I work with Marketing Agencies and Small to Medium Sized businesses to provide a wide range of Wordpress related web services as well as technical consulting. What I do: I collaborate, consult, and provide support to marketing Agencies who run small to medium sized businesses that want to establish, change or refine their online identities. Wordpress Experience * Website Design from start to finish • Design and layouts using Elementor, Divi, Visual Composer, Etc • PHP Development / Debugging • Custom Plugins / Plugin modification • Theme Customization with CSS • Site optimization • Multipart Conditional Logic Forms • Site Transfers WooCommerce • Customize WooCommerce Product , Cart and Checkout Experience • Modify / Customize WooCommerce Plugins • Build custom invoicing and workflow solutions Web Hosting • Domain setups and transfers • TCP/IP / DNS / VPNs • Email spam correction Elementor and Divi Expert, Wordpress WooCommerce Web Design, PHP, HTML, and CSS with extensive experience building, supporting, troubleshooting and optimizing within the Wordpress framework. I've worked independently as a Wordpress web designer for 15 years specializing in Wordpress websites that are minimal, fast, and responsive. I can modify plugins and customize PHP to make your Wordpress site do most anything. In other roles I've provided support for TCP/IP/DNS/SMTP, web hosting services, domain transfers, email server spam correction and similar. Hire Me For: Designing, optimizing, streamlining, organizing, and otherwise making sense of websites, code, content and the like. I've thrived in website revamps where I'm given creative control or a clear concise style to follow. My sites are clean, fast, and visually appealing. Where else I do well: Before I began consulting I worked as a corporate IT Pro doing everything from desktop support to managing a service desk with staff located throughout the United States. My background as a network admin makes me well adept at working with Google Cloud Solutions and troubleshooting TCP/IP or DNS issues with email or domains Industries I've worked with: Fin-Tech Insure-Tech Real Estate Defense Contractors Online Education Architects Interior Designers References and recommendations available on request

US-Based. Ex-Google Senior Systems Engineer. I have over 25 years of running Linux infrastructure, websites, system administration and technical services. I can help with: * Linux server troubleshooting, setup & security (CentOS, Ubuntu, Alma, Rocky, etc.) * Apache & nginx web servers * MySQL & MariaDB SQL servers * Email services (dovecot, exim, sendmail) * PHP, Golang, Python programming, Bash scripting * SSL certificate issues * DNS issues * Wordpress issues * Server & website migrations. * VPI/PBX: Asterisk, Kamailio, Twilio, etc. * Compiling software * Web hosting control panels (including cPanel/WHM, etc) * GCP & AWS management * Networking: VPNs, VLANs, routing, switching, DHCP, PXE, BGP, etc * SRE, Devlops, monitoring & logging, etc. After running a web hosting company for 17 years and then working as a systems engineer at Google for 7 years I am now ready to help you with your internet & website infrastructure. I live in the US, work in the Eastern Time Zone and I am available via email, WhatsApp, phone or video calls. If you need a trusted partner to work with your website or infrastructure, then look no further :)