Meet Peterson West, a dedicated Virtual Assistant and Customer Service Specialist with a passion for delivering exceptional support, surveys, and research services. With a B.A. in Journalism, Media, and Communication Studies from the University of Abuja and an MBA in Entrepreneurship from the Foster School of Business at the University of Washington, Peterson brings over five years of experience in enhancing client satisfaction and operational efficiency across various industries.
Peterson's adaptability and proactive problem-solving skills make him an invaluable asset to any team. He excels in managing administrative tasks, conducting surveys, and performing in-depth research to support business objectives. His expertise in software such as Zendesk, Salesforce, HelpScout, and Trello ensures seamless operations and improved productivity.
In addition to his customer service and virtual assistance capabilities, Peterson is skilled in data entry and creative writing, with a keen interest in blockchain technology. He is committed to helping your organization achieve its goals through meticulous attention to detail and a client-focused approach.
Choose Peterson West for your customer service, virtual assistance, and research needs, and experience the benefits of a reliable professional dedicated to elevating your business to new heights.
Virtual Assistance
Online Chat Support
Telemarketing
Administrative Support
AppFolio
Customer Service
Real Estate Listing
Human Resources
Research Interviews
Community Moderation
Survey
Inbound Inquiry
Inbound Marketing
Outbound Call
Warm Leads
Real Estate Acquisition
Email Support
Summer W.
Seattle, Washington
$50/hr
5.0
5 jobs
Hi there, I’m Summer.
If you need someone who can quickly understand your product, write compelling marketing copy, and help move marketing initiatives forward, I’m here to help.
I’ve been working remotely for 6+ years, collaborating with global teams across marketing, product, and leadership. My work supports B2B and B2C companies across SaaS, technology, health tech, and wellness with product marketing, content marketing, and lifecycle campaigns that drive product adoption and customer engagement.
What I Help With
Product & Go-to-Market Marketing
• Product launch and go-to-market (GTM) campaign support
• Messaging and positioning development
• Product marketing copywriting and sales enablement materials
Content Marketing & Copywriting
• Blog writing and thought leadership
• Website and landing page copywriting
• SEO copywriting and content optimization
• Product announcements and feature launch content
Email & Lifecycle Marketing
• Email campaigns and newsletters
• Lifecycle and customer engagement campaigns
• Email copywriting and segmentation strategy
Marketing Project Support
• Campaign coordination across marketing, product, and sales teams
• Launch timelines and marketing calendars
• Workflow organization and marketing operations support
Marketing Tools
CRM & marketing automation:
HubSpot, Salesforce, Klaviyo, Mailchimp, ActiveCampaign, Constant Contact
Analytics & SEO/GEO:
Google Analytics 4, Amplitude, Mixpanel, Google Search Console, Ahrefs, SEMrush
Platforms:
Shopify, WordPress, Webflow
Project management & collaboration:
Asana, Monday, Trello, ClickUp, Google Workspace, Slack, Microsoft Teams, Zoom
Experience Highlights
• Supported marketing campaigns for SaaS, health tech, digital wellness, and education technology companies
• Developed email marketing campaigns and product launch content for new features and platform updates
• Contributed to SEO copywriting and GEO (Generative Engine Optimization) strategies to improve product discovery
• Worked cross-functionally with product, marketing, and leadership teams to deliver campaigns during periods of rapid company growth
What Clients Appreciate
Clients often say they value my ability to quickly understand their product, communicate clearly, and deliver thoughtful marketing work that feels aligned with their brand and audience.
Have a marketing project that needs someone who can jump in and get things rolling quickly? Glad you’re here! I’d love to hear about your project.
Virtual Assistance
Marketing Communications
Project Management
Marketing Strategy
B2C Marketing
B2B Marketing
Product Marketing
Email Campaign
Content Writing
Content Calendar
SEO Content
Copywriting
Social Media Management
Content Editing
Content Marketing
Temitayo A.
Kent, Washington
$20/hr
4.7
14 jobs
I understand how it can become incredibly overwhelming when your to-do list is longer than your day.
That's my role. For over 10 years, I have been that person whom business owners truly depend on for creating content that ranks, keeping the operations running smoothly, and making certain nothing falls through the cracks - all without the need for micromanaging.
Clients frequently tell me that one of the things they appreciate most is that they no longer have to worry as soon as a task arrives in my inbox. That's the standard I continually hold myself to every time.
Here's how I can be your ally:
✔ SEO Copywriting - blog posts, web copy, product descriptions, and landing pages written to rank on Google and have your audience take an action. I research keywords, study your competition, and write content that sounds like you, not a robot. One client in the HVAC industry found themselves moving from page 4 to page 1 on Google just a few weeks after we began working together.
✔ Virtual Assistant Support - I'll manage your inbox and calendar, handle customer communication, schedule social media posts, carry out research, organize your data, and update your CRM - all very quietly, very accurately, and without any drama. Clients come to me feeling overwhelmed. They stay because they finally have some space to breathe.
✔ Data Entry & Management - accurate, speedy, and very attentive to details. Spreadsheets, CRM systems, databases, and research tasks - all done perfectly right the first time.
Tools I work with every day include Google Suite, WordPress, Ahrefs, SEMrush, Trello, Asana, Clickup, Slack, Notion, Canva, Shopify, and Originality.ai.
If you're looking for one dependable person who can handle your content, administrative tasks, and data - and not have to follow up with me constantly - I'd really love to see what you're working on right now.
SEO Writing
Copywriting
Content Writing
Keyword Research
Blog Writing
On-Page SEO
Local SEO
Virtual Assistance
Administrative Support
Project Management
Customer Service
Legal Research
Data Entry
Google Sheets
Microsoft Excel
WordPress
Technical SEO
Competitive Analysis
SEMrush
Search Engine Optimization
Omar M.
Seattle, Washington
$40/hr
5.0
24 jobs
If you’re selling a high-ticket offer - whether that’s a service, coaching program, agency package, or a tech/SaaS product - you don’t just need “more calls.” You need someone who can book qualified meetings, run sharp discovery, and close deals without overpromising what your team can deliver.
That’s where I come in as a High-Ticket Sales Closer & SDR with a Full Stack / MLOps engineering background.
The kinds of problems I solve
Most clients I work with are agencies, founders, and service businesses who are dealing with some mix of:
A pipeline full of unqualified leads and not enough sales-ready conversations.
Prospects dropping after discovery calls because the closer can’t connect the offer to the prospect’s real business problem.
A gap between what sales promises and what delivery can realistically do, which hurts referrals, upsells, and long-term revenue.
Whether your offer is tech-heavy (SaaS, AI, platforms) or more traditional (consulting, marketing services, education, operations), I focus on clear messaging, strong discovery, and confident closing.
What I actually do
High-ticket closing & SDR
Outbound and inbound SDR, prospecting, cold outreach, qualifying, discovery, demos, objection handling, follow-up, and appointment setting.
Comfortable on Zoom and phone, running structured calls that feel consultative, not pushy.
Experienced with CRM workflows, pipeline management, lead nurturing, and conversion optimization for both tech and non-tech offers.
Full Stack / MLOps engineering muscle (my edge, not your requirement)
10+ years building production systems with .NET, C#, JavaScript/TypeScript, cloud-native microservices, REST APIs, and event-driven architectures.
Hands-on with Azure ML, Kubernetes, Docker, CI/CD for ML, model deployment, and monitoring — I’ve worked on real-time decisioning platforms and large-scale systems.
In practice, this means I can comfortably handle technical questions when your offer is complex, and still communicate in plain language when your audience is not technical.
Why clients hire me
I treat every call as a diagnostic, not a script reading.
I can translate features into benefits and business outcomes for both tech and non-tech buyers.
I understand how to keep expectations realistic, so operations, delivery, or coaching teams aren’t stuck cleaning up broken promises.
If you’re running a high-ticket offer and want someone who can sell with confidence, protect your reputation, and speak fluently to both business and technical buyers, send me a message and let’s talk about your pipeline, your targets, and where you’re losing deals today.
Machine Learning
Python
MLOps
Artificial Intelligence
Kubernetes
Sales Operations
Sales Call
Outbound Sales
Real Estate Cold Calling
Cold Calling
B2B Lead Generation
Sales Presentation
Sales Coaching
Sales Promotion
Sales Funnel Builder
Appointment Setting
Appointment Scheduling
Lead Generation
High-Ticket Closing
Sales Strategy
Tiffany F.
Everett, Washington
$85/hr
4.9
21 jobs
Hi there! I'm Tiffany Feskens, an Email Marketing & Automation Specialist with 10 years of experience. I'm a full service, one-stop-shop for all your email marketing & automation requirements, B2B or B2C. Whether you're an agency and need an Email Marketing Specialist for a client or you're just getting your business set up, I can help your email program to be successful and generate ROI.
[Services]
+ Campaign development & flow setup
+ Custom HTML emails // accessible & tested for email clients
+ Personalization & dynamic content with AMPScript, syntax, conditional logic and if/else statements
+ Copywriting and design
+ A/B testing
+ Segmentation and database health
+ Lead generation and form setup / progressive profiling
+ Google Analytic setup & UTMs links
+ Email service provider migration
+ SWOT analyses of the current state of your email program
+ Connection of ESP to website (Wix, Shopify, WooCommerce, etc)
+ Email deliverability
+ Strategy & email marketing calendar development
+ Documentation (Word Docs & videos) on how-to do it yourself
With extensive email marketing & automation knowledge, I have full confidence we can build every aspect of your custom email marketing experience together.
[Tools]
📧 ESPs - Klaviyo, Salesforce Marketing Cloud, Eloqua, Omnisend, Active Campaign, Campaign Monitor, Mailchimp, SendGrid, Infusionsoft
👩🏼💻 HTML - Litmus, Dreamweaver
📊 CRM - Salesforce, Oracle
🎨 Copy & Design - Photoshop, Canva, ChatGPT, Grammarly
🌐 Websites - Wix, Shopify & Shopify Partners
✅ Project Management - Asana, Basecamp, Trello, Confluence, Jira, Workfront
**Please Note: I will not accept cold emailing projects.
Klaviyo
Email Marketing Strategy
Email Campaign Setup
Marketing Automation
Salesforce Marketing Cloud
Email Automation
Marketing Automation Strategy
HTML
Email Campaign Optimization
A/B Testing
Audience Segmentation
Content Writing
Email Deliverability
Omnisend
Wix
Baylie C.
Spokane, Washington
$30/hr
4.6
35 jobs
I’m Baylie!
Remote Communications and Content Specialist with 15+ years of experience in writing, editing, resume building, and brand communication.
I help businesses, entrepreneurs, and agencies turn their ideas into clear, compelling content that connects with audiences and drives results. Whether it’s SEO-optimized web copy, engaging blog articles, or branded communication materials. As well as resume building for individuals — I craft every piece with strategy and precision!
✅ What I Can Help You With:
• Blog posts, web content, and newsletters
• SEO and keyword-optimized articles
• Brand messaging and marketing copy
• Email content and communication templates
• Editing, proofreading, and tone refinement
• Resume building, resume writing, and resume refinement
🧩 Tools & Skills: Google Workspace, WordPress, Trello, Slack, Zendesk, Hootsuite, SEO/SEM, AI-assisted content optimization when needed
📈 Client Results:
• Increased client engagement by 48% within 6 months
• Maintained 94% customer satisfaction rate
• Managed 50+ writing and communication projects remotely
I’m detail-oriented, reliable, and genuinely invested in your success — I treat every project as if it were my own. Let’s collaborate to turn your ideas into content that gets noticed and makes an impact.
💬 Let’s connect! I’m open to one-time projects or ongoing partnerships.
Ghostwriting
English
Photography
Blog Writing
Article Writing
Children's Writing
Fiction Writing
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