Hire the Best E-commerce Consultants in Seattle, WA

Hello! I worked at Smartsheet as a software engineer and built their WorkApp software. Since, I’ve become a Smartsheet consultant for the past 4 years. I’ve managed over 20,000 sheets in a single organization. I’ve done everything from Data Mesh, Data Shuttle, scheduled automation workflows, multi sheets cell linking to create dashboards and reports. I’ve also built custom workflows that integrate internal database that pipes data into Smartsheet using their custom APIs. These workflows I created powers an entire factory that generates 15M a month. Let me know if I could help you with your projects!

I help businesses register their brand names and logos as U.S. trademarks with the USPTO so competitors can’t legally copy or profit from them. If you're launching a brand, selling on Amazon/Shopify/Etsy, or growing your business online, securing your trademark early can save you from costly legal disputes later. 🏆 Helped 523+ clients protect their brands, including U.S. companies such as The Duchess Academy, Tony & Ava LLC, Varana Capital, and Ms. Fenda. ⬇️ Scroll down to view my full profile and portfolio. FULL PROFILE: ✅ I provide expert trademark protection with custom strategies, fast execution, and in-depth USPTO-level research — Some of my previous 523 clients include e-commerce brands, small businesses, and entrepreneurs. 🏆 Top Rated on Upwork 📣 Specialties: • Trademark Searches • Trademark Registrations • Office Actions/Objections 👉 HOW IT WORKS: 1. Clear & Simple Process: I simplify the trademark process by removing legal jargon and handling the complex paperwork while keeping you informed at every stage. 2. Full Trademark Support: From detailed clearance searches to filing the application and responding to USPTO Office Actions, I guide you through the entire process. 3. Protection Until Approval: If issues arise during examination, I handle the responses and work strategically to move your trademark toward approval. 👉 WHY IT MATTERS Trademark law is highly specialized. The USPTO can take 8–9 months before an examiner even reviews your application, so mistakes made during filing may not appear until months later. By that point, correcting them can mean losing time, paying additional fees, or even starting the process over. My goal is to ensure your application is done correctly the first time, helping you avoid unnecessary delays and setbacks. 👉 WHO IT’S FOR: If you’re an e-commerce brand, entrepreneur, or small business owner worried about brand theft or trademark infringement, I can help. I'll save you time and money by handling your trademark registration and guiding you through the process to keep your business safe from IP-related lawsuits. ✅ Proven Success with 523+ successful trademark projects: I deliver precision and efficiency. My tailored protection solutions safeguard your brand against rejection and conflicts. Check out my portfolio to see some of my top trademark applications that have been successfully approved. ✔️ Results You Can Expect: Personalized protection with precise trademark strategies. My approach enhances your brand’s legal security and minimizes the risk of conflicts, ensuring a high success rate. ✔️ Expertise and Experience: I navigate trademark complexities with thoroughness and accuracy. You can count on dependable, professional, and diligent service. 🏆 From brands who were in your shoes: "Sunday was great to work with, knowledgeable and professional. Highly recommended." — Garima A. (Founder, ItsFicus Inc.) "Sunday was extremely helpful, thorough, and patient as I was explaining our unique trademark desires. He even continued to check in after the process!" — Jessica W. (Entrepreneur) "Sunday is very direct, knowledgeable, and easy to work with. I had a very good business experience and was very satisfied with the outcome."— Jason M. (Ecommerce Brand Owner) Have a brand name or logo you want to protect? Send me a message and I’ll help you determine the best way to secure your trademark.

I implement and optimize support systems for growing teams. Hands-on execution and strategy included. WHAT I DO: → Zendesk/Intercom setup, customization & workflow configuration → Support process implementation & team training → Ticket backlog cleanup & operational firefighting → QA program execution & quality monitoring → Knowledge base creation & documentation → Performance reporting & metrics dashboards RECENT WINS: - Cleared 300+ ticket backlog in 2 weeks for enterprise software company - Built QA framework improving team scores from 68% to 92% - Created 200+ training documents & SOPs for startup support team - Managed 60,000+ legacy ticket resolution (30% → 82% CSAT improvement) - Reduced resolution time from 72 to 48 hours across 200+ agent organization IDEAL PROJECTS: ✓ Zendesk/Intercom setup & workflow configuration ✓ Ticket backlog cleanup & queue management ✓ Training program development & team onboarding ✓ Knowledge base buildout & content creation ✓ QA spot checks & quality monitoring (ongoing) ✓ Process documentation & SOP creation ✓ Reporting dashboards & metrics tracking setup PLATFORMS I WORK IN: Zendesk (expert) • Intercom (expert) • Salesforce • Freshdesk • Help Scout • Discord • Slack WORK STYLE: Hands-on, minimal meetings needed. I can jump into your system and start delivering value immediately. Available for 20-30+ hrs/week across multiple clients. Perfect for short-term implementation projects or ongoing optimization work. SKILLS: Customer Support, Zendesk, Intercom, Customer Service, Technical Support, Process Optimization, Documentation, Training & Development, Quality Assurance

✅ Upwork-Ranked Top 1% | ✅ Expert-Vetted | ✅ Google Certified JSS is due to absence, not a reflection of quality of work or ethics. Please see my reviews and portfolio. GEO (Generative Engine Optimization) is where SEO is headed. It focuses on gaining visibility within AI-generated answers, summaries, and conversational results across platforms like Google SGE, ChatGPT, Claude, DeepSeek, Perplexity, and Manus. It's no longer just about ranking pages; it's about becoming a trusted source that AI pulls from and cites directly. What is SGE? Search Generative Experience (SGE) is Google's integration of AI-generated answers into search results. Instead of just showing links, it uses a language model to generate a summary answer directly in the SERP, pulling from trusted content sources. It's reshaping how visibility and authority are measured. Optimizing for it is a key part of a proactive and future-ready SEO strategy. Who am I? I'm a Google-certified SEO consultant and strategist with a comprehensive understanding of Google algorithms and how updates from Panda, Penguin, BERT, and Helpful Content updates have affected websites and their ranking factors. I am able to quickly and effectively diagnose penalties and repair rankings. My custom strategies combine my skills in copywriting, content creation, white-hat SEO, and creative marketing in order to create maximum impact and deliver long-lasting, cumulative results. SERVICES: SEO AUDITING In-depth technical analysis and reporting on website foundation, metadata, social profiles, overall visibility and authority, NAP citations, keyword analysis, SERPs positions & competition. Complete reports to illustrate a full overview of your project needs. DIGITAL MARKETING STRATEGY Strategies tailored for your specific brand, website, and demographic. My targeted approach to each project is what gets results. My strategies shine in their ability to outrank the competition. FULLY MANAGED SEO I am always up to date on SEO and marketing trends and am proactive in my efforts. Continually assessing and tweaking as necessary to obtain and maintain optimal results. From on-page & off-page SEO, social media, content writing/creation, and online marketing, I’ve got you covered! SOCIAL MEDIA Utilizing social media establishes a strong online presence and increases credibility with search engines. Our social media team is familiar with each channel and knows just what to do to elevate your brand. PAY-PER-CLICK (PPC) PPC can increase sales and brand awareness. Our digital ad team will establish the best bidding strategy for your business needs, track performance, and tweak strategy for maximum impact. COPYWRITING My experience & thorough understanding of search engine indexing has not only equipped me with the ability to create search engine friendly content that is both engaging, as well as optimized for maximum SEO and exposure, but most importantly, the ability to create content and Calls to Actions that convert! WEB DESIGN Responsive design/redesign services include stunning sites that are modern, visually appealing, and mobile-friendly. Complete with proper structuring, architecture, and metadata. Optimized according to Google standards and focused on user experience, engagement, and conversions. ⛔ Important: Anyone who promises #1 positions would be engaging in unethical tactics that mask their lack of SEO knowledge & technical skills. NO ONE can guarantee a #1 position. Ever. If they do, it is either a scam or they intend to employ black-hat tactics, which will surely demolish your future site rankings. Your decline in traffic & revenues would be gradual, and you likely would not discover the damage for months. I have spent the majority of my SEO career repairing the damage, which is not unlike cleaning up a bad oil spill. Regardless of what you have been told or read, it takes months, not weeks, to achieve and/or restore top organic rankings & increase traffic & conversions.

As a Top-Rated freelancer, I specialize in crafting data-driven SEO strategies that align with business goals, streamline digital workflows, and drive measurable growth. With a proven ability to merge SEO expertise with project management excellence, I help businesses optimize their online presence, enhance operational efficiency, and achieve sustainable results. Key Services: 💸 With extensive experience in SEO for YMYL (Your Money or Your Life) content, I specialize in optimizing websites to meet stringent E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) guidelines. I ensure that websites are not only search engine-friendly but also credible and reliable, enhancing both visibility and user trust. 🔍 Technical SEO Audits & Optimization Conduct comprehensive website audits to identify technical issues (site speed, crawl errors, mobile usability) and implement fixes to improve search engine rankings. Optimize site architecture, URL structures, and internal linking for better crawlability and user experience. 🎯 Keyword Research & Content Strategy Develop targeted keyword strategies using tools like Ahrefs, SEMrush, and Google Keyword Planner to align with audience intent and business objectives. Create content calendars and SEO roadmaps that integrate with Agile workflows for efficient execution and tracking. 🚀 On-Page SEO & Conversion Rate Optimization (CRO) Optimize meta tags, headers, and content for high-intent keywords while ensuring alignment with user experience (UX) best practices. Design content frameworks to refine landing pages and improve conversion rates. 📊 Performance Tracking & Reporting Set up and monitor SEO KPIs (organic traffic, keyword rankings) using Google Analytics, Search Console, and SEMrush. Deliver actionable insights and monthly performance reports to guide data-informed decisions. 🛠️ Workflow Integration & Automation Leverage ClickUp/Asana to build SEO project templates, automate repetitive tasks (e.g., content publishing schedules, backlink tracking), and streamline cross-team collaboration. Train teams on SEO best practices and workflow tools to ensure long-term self-sufficiency. Work History Highlights: ✅ SEO Consultant for Medical Practice Marketing Agency Led end-to-end SEO strategy and website project execution for a diverse portfolio of 200+ clients, including content creation, web design, web development, and e-book projects. Leveraging ClickUp as the central project management tool, I streamlined workflows by automating task dependencies, tracking progress, and aligning sprint-based SEO initiatives with client goals. My strategies focused on optimizing on-page elements, keyword research, content strategy, competitor analysis, in-depth metric and ranking reports, implementing schema markup, and improving technical SEO (site speed, mobile responsiveness) to elevate organic rankings. By integrating Agile methodologies, I collaborated cross-functionally with content teams, developers, and designers to deliver projects on time while maintaining a 95% client satisfaction rate. ✅ SEO Roadmap Development for E-Commerce Client Designed a custom SEO roadmap for an Amazon E-Commerce business, integrating keyword research, content creation, and technical audits into a unified Asana workflow. ✅ Content Marketing Workflow Optimization Streamlined SEO content creation for an Edtech publisher by automating task dependencies in Asana, reducing time-to-publish by 30% while maintaining content quality. ✅ Agile SEO Sprint Planning and Project Management for E-Commerce Marketing Developed Agile-based SEO sprints and managed e-commerce client marketing portfolios, aligning keyword clusters with monthly content calendars, tracking progress via ClickUp dashboards, managing deliverables on strict timelines. Why Work With Me? Strategic Alignment: Combine SEO expertise with project management to ensure campaigns are delivered on time, within scope, and aligned with business KPIs. Tool Mastery: Fluent in SEO tools (Ahrefs, SEMrush) and project management platforms (Asana, ClickUp) to create seamless, scalable workflows. Proven Results: A track record of improving organic traffic, reducing operational friction, and delivering ROI-focused strategies. Let’s collaborate to elevate your SEO performance while optimizing your team’s workflow efficiency!

With 13+ years of integrated B2B and B2B2C marketing and qualitative market research experience under my belt (in addition to my double B.A. in journalism and English), I'm an earnest, effective communicator. I consider myself a marketer with the mind of a creative -- I have strong story-telling skills that are essential for conceptualizing and bringing to life brand positioning, messaging and integrated marketing programs that align with client goals. I have special focus in the automotive and foodservice / food manufacturing spaces. I'm extremely curious and skilled at probing for answers. My journalistic skills lend well to qualitative research in the forms of 1:1 interviews and focus groups. I have extensive experience with persona development and buyer journey mapping using the Buyer Persona Institute's modality. Insights from strategic efforts like these are absolutely pivotal to building an effective marketing program. Let's work together!