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✯✯✯ EXPERT-VETTED FREELANCER ✯✯✯ With over 20 years of professional experience, I help businesses, entrepreneurs, attorneys, and law firms navigate Human Resources compliance, contract matters, and litigation support with practical, business-focused solutions. I am an Expert-Vetted freelancer with a 100% Job Success Score, 130+ successfully completed projects, and more than $80,000 earned on Upwork. My unique combination of Human Resources and legal experience allows me to provide practical, compliant, and business-focused solutions that help clients save time, reduce risk, and focus on growing their organizations. SERVICES I PROVIDE HUMAN RESOURCES CONSULTING • Employee Handbook Development • HR Compliance Audits • Multi-State Employment Compliance • Recruiting and Talent Acquisition • Job Descriptions • Onboarding and Offboarding • Employee Relations • Performance Management • Workplace Investigations • Manager and Employee Training • Policy Development • Full-Service Payroll Support PARALEGAL SERVICES • Federal and State Court Litigation Support • Federal and State Court E-Filing • ADA Title III Litigation Support • Legal Research • Legal Writing • Discovery Drafting and Responses • Motions and Pleadings • Case Management • Trial Preparation • Probate Support • Business Litigation Support CONTRACT DRAFTING AND REVIEW • Independent Contractor Agreements • Employment Agreements • Non-Disclosure Agreements (NDAs) • Service Agreements • Vendor Agreements • Consulting Agreements • Business Contracts • Contract Review and Redlining • Contract Negotiation Support WHAT SETS ME APART Unlike most HR consultants, I understand the legal risks that businesses face. Unlike most paralegals, I understand the practical HR and operational challenges businesses encounter every day. This combination allows me to provide solutions that are not only effective but also legally compliant, helping clients avoid costly mistakes and make informed decisions. PUBLISHED AUTHOR I am the author of: • HR REMOTELY: How to Motivate A Remote Workforce • Top HR Practices for Startups My work has been featured through major retailers and professional platforms, including Amazon, Apple Books, Barnes & Noble, Books-A-Million, Walmart, and LinkedIn. WHY CLIENTS HIRE ME • 20+ Years of Professional Experience • Expert-Vetted Upwork Freelancer • 100% Job Success Score • Responsive Communication • Detail-Oriented and Reliable • Business-Focused Solutions • Practical, Compliance-Driven Advice Whether you need an experienced HR consultant, a skilled contract specialist, or a dependable senior paralegal, I am ready to help. Let's discuss your project.

Running a small business means HR usually lives on the back burner until something goes wrong. I work with owners who are ready to get ahead of it. I'm Shannon Taylor, founder of Avec Coeur HR and a fractional HR consultant with 16+ years of experience, from HR Assistant through HR Director. Before going independent, I directed HR strategy for a respiratory care company with hundreds of employees across California and multiple states building compliance infrastructure, redesigning onboarding from a single day into a five-day program that new hires consistently called the best they'd ever experienced, and leading a company-wide culture initiative that reduced turnover by 70% in one year. I've also worked directly under employment law attorneys in both New York and California, which means I bring a sharper compliance lens than most HR generalists. My consulting clients are small businesses; typically 5 to 25 people who need senior-level HR without the full-time cost. Past projects include multi-state compliance documentation for a luxury transportation company, a complete recruiting system for a real estate investment firm dealing with culture fit issues, California meal waiver compliance for a multi-location service provider, and HR foundation-building for a business navigating its first difficult termination. What I deliver: Employee handbooks and policies (California-compliant, plain language) Recruiting systems: scorecards, interview guides, job descriptions Onboarding design and SOP documentation Compliance reviews and HR audits Fractional HR on retainer: ongoing support, clear deliverables, no surprises I work the same way with every client: I ask questions first, explain every recommendation, and stay involved until things actually land. HR done with you, not at you. If you're a small business owner who's been putting off the HR work you know you need, let's talk!

Your business is growing. Your backend isn't keeping up. That's the gap I close. I specialize in the operational layer that keeps service businesses and growing teams from coming apart at the seams: vendor coordination, client delivery, scheduling, financial tracking, and the project management that falls through the cracks when everyone's focused on growth. What I bring: -20+ years in operations and logistics leadership in high-volume, fast-moving environments -Proven track record managing multi-location teams, complex vendor relationships, and deadline-driven delivery I'm the right fit if you're dealing with: -Projects running late or falling off someone's radar -Vendors or contractors who need active management, not just emails -Client communication that's slipping or inconsistent -A growing to-do list of operational tasks that shouldn't require your attention I don't hand you a process doc and disappear. I own the work, stay on top of it, and flag problems before they land on your desk. If your business needs someone who's seen the chaos before and knows how to fix it, let's talk.

Since 2015, I’ve partnered with small businesses as a fractional accounting and HR consultant, managing day-to-day financial operations, maintaining clean books in QuickBooks Online, and delivering reliable reporting that supports smarter decision-making. As a QuickBooks Certified ProAdvisor and payroll specialist certified in both ADP and Gusto systems, I bring hands-on expertise in financial accuracy, payroll processing, and scalable back-office operations. My accounting experience is complemented by a unique blend of legal insight, operational execution, and strategic thinking—backed by graduate education and advanced HR certifications, including Certified HR Manager, Certified Compensation & Benefits Professional, and Certified Learning & Development Specialist—to help your organization grow with clarity, compliance, and confidence.

𝗧𝗮𝗽 𝗶𝗻𝘁𝗼 𝗼𝘃𝗲𝗿 𝟮𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗛𝗥 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲! Hi, I'm Lillian — a results-oriented HR and Change Management Outsourcing (HRCO) Specialist with over two decades of HR leadership experience and a proven track record in effectively managing agency resources and budgets. Though my background includes collaborating with cross-state and multi-divisional corporations like UPS, I also excel at leading teams without formal hierarchical power, fostering collaboration across functions, and engaging seamlessly with senior executives. 𝖨 𝖼𝖺𝗇 help your business with: ✅Establishing HR Infrastructure: From procedures to performance management systems, I create tailored frameworks to support business growth. ✅Documentation and Policy Creation: Crafting comprehensive employee handbooks, policies, and procedures manuals to ensure clarity, consistency, and compliance across the organization. ✅Recruitment and Talent Acquisition: Leveraging my expertise in sourcing, screening, and hiring top talent, I help entrepreneurs build high-performing teams. ✅Compliance and Employment Law: Ensuring adherence to legal requirements, I mitigate risks and safeguard businesses from regulatory challenges. I’m familiar with multi state compliance and heavy compliance states such as California, Colorado & New York. ✅Employee Relations and Engagement: Fostering positive workplace cultures, I promote employee satisfaction, retention, and productivity. ✅Training and Development: Designing training programs and career pathways, I empower teams for continuous growth and success. ✅Benefits Administration: Developing competitive benefits packages, including healthcare, retirement plans, and wellness initiatives, to attract and retain top talent. ✅Diversity and Inclusion Initiatives: Implementing strategies to foster diversity, equity, and inclusion within the workplace, driving innovation and employee engagement. ✅Payroll Administration: Full ownership & processing of your payroll on platforms such as ADP, Gusto, Rippling, iSolved, QB Payroll, Paychex. 𝑳𝒆𝒕 𝒎𝒆 𝒉𝒆𝒍𝒑 𝒚𝒐𝒖 𝒃𝒖𝒊𝒍𝒅 𝒚𝒐𝒖𝒓 𝑯𝑹 𝒅𝒆𝒑𝒂𝒓𝒕𝒎𝒆𝒏𝒕 𝒇𝒓𝒐𝒎 𝒕𝒉𝒆 𝒈𝒓𝒐𝒖𝒏𝒅 𝒖𝒑!

SENIOR HR CONSULTANT, who specializes in working with US clients who are scaling up their business model . With 17+ years of corporate HR leadership experience and 10 years as a Senior HR Consultant, my significant business acumen sets me apart from most HR professionals, with ability to be a good strategic & tactical business partner to leadership teams & management teams. Extensive experience in: -Culture creation and establishment -Handbook and policy development -System creations (performance appraisal, performance management, attendance tracking) -Payroll administration and HRIS system integration -Organizational development -Employee engagement -Strong Employment Law background/compliance Organizational planning HR technology, analytics & data planning Employee retention programs AND I have an amazing work ethic! You won't have to micromanage me- I'm a self starter, I know what needs to be done and work very hard to allow my clients to focus on building a successful business without fretting over Human Resources.