Hire the Best FreePBX Specialists
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Struggling with complex IT, Network, Cyber migrations, cloud transitions, or keeping your Microsoft stack running securely? With 16 years in MSP & enterprise IT, I’ve led dozens of email migrations (Google Workspace, legacy Exchange, IMAP, on-prem to cloud) with zero data loss, projects and consulting for long time. Here’s how I help you: Design and build Microsoft cloud infrastructures (Azure, Office 365) Migrate email systems, optimize users, reduce downtime. Harden security (cyber best practices, surveillance, vulnerability mitigation) Automate processes with scripts, manage databases (MSSQL, MySQL) Support VoIP / voice integration (FreePBX, SIP) What you get: ✔ A detailed migration plan with rollback safeguards ✔ Clear communication and regular updates ✔ Post-migration support and fine-tuning ✔ My deep MSP experience applied to your custom needs Let’s talk show me your infrastructure, your pain points, and I’ll propose how I can make it robust, secure, and reliable. Josue Valentin | TechNet New England

Full-Time Googler Part-time Freelancer I am a telephony guru, but also have a strong focus in Network Engineering, Software Integrations, Backend Development, Network Security, Linux Administration, as well as a minor focus in Software Development and Scripting (Bash, Shell, Python, C, Go, JavaScript) I love tinkering and I use Upwork as a means of continued growth and I love the new challenges it presents, and I enjoy working with my clients to ensure they can get the best service on the market at a price point that can ensure long and beneficial relationships for both them and I. I look forward to hearing from you!

Versatile and strategic IT Leader and Systems Engineer with a proven track record of directing technology operations, strategy, and security across diverse, high-stakes sectors including finance, education, and managed IT services. Adept at building and leading high-performing teams, driving significant cost reductions and revenue growth, and architecting resilient, enterprise-level infrastructure. An expert in incident management, disaster recovery, and aligning technology with overarching business goals to ensure operational excellence and security.

🚀 Automation Architect | Systems Integrator | Workflow Fixer for Growing Businesses If your automations are firing at the wrong time, duplicating data, missing edge cases, or quietly breaking in the background—I fix that. I help businesses design, rebuild, and stabilize automation systems that actually run core operations, not just one-off Zaps. My work focuses on reliability, clean logic, and real business outcomes. This is not surface-level automation. I specialize in workflows where accuracy matters—payments, CRMs, accounting, onboarding, notifications, and approvals. ⚙️ What I Do (Based on Real Client Work) ✨ Payment & Revenue Automations • Stripe / Square triggers that fire only when payment is completed • Replace unreliable native triggers with webhooks • Post-payment actions: CRM updates, email notifications, Slack/Telegram alerts, enrollments • Fix “ghost orders” and premature triggers 📊 CRM & Lifecycle Automation • Sync and segment contacts across CRMs (Mailchimp, HubSpot, FUB, ClickUp CRM) • Correct tagging logic (trial vs paid, active vs cancelled) • Prevent duplicate records and conflicting automations • Build clean pipelines with automated follow-ups and handoffs 🧾 Finance & Accounting Workflows • Funnel form submissions, orders, or emails into QuickBooks Online • Draft estimates → approvals → invoices • Maintain human review where required (no blind auto-sending) • Reconcile data between sales systems and accounting 📁 Documents, Forms & E-Signatures • Google Forms → Autocrat → Drive → DocuSign workflows • Reliable file detection and attachment handling • Structured folder creation and naming conventions • Eliminate known Zapier + Drive edge cases 📋 ClickUp Systems & Automations • Cross-task and cross-list updates based on custom fields • Event/date-driven task updates • Space / Folder / List architecture • Dashboards, automations, and governance that scale with teams 🧠 Broken Automation Diagnosis • Debug Zaps or Make scenarios that “mostly work” • Identify race conditions, trigger flaws, and data mismatches • Rebuild logic to be stable, testable, and documented 🧰 Tools & Platforms I Work With 🔗 Automation & Integration • Zapier (advanced multi-step Zaps, webhooks, code steps) • Make (routers, iterators, error handling) • Jitterbit • BetterCloud • Custom Webhooks, REST & SOAP APIs • JavaScript & Python (Zapier Code, API transformations) 📊 Project Management & Work Management • ClickUp (systems, dashboards, automations, governance) • Monday • Jira • Google Sheets–based operational systems 🧠 CRM, Sales & Marketing Systems • HubSpot • Follow Up Boss • Mailchimp • GoHighLevel • Circle • CRM lifecycle automation, tagging logic, deduplication, and syncing 💳 Payments, Finance & Accounting • Stripe • Square • QuickBooks Online • Payment-complete validation, webhook triggers, draft-to-approval workflow 📁 Forms, Documents & E-Signature • Google Forms • Google Sheets • Google Drive • Autocrat • DocuSign • Document generation, file governance, PDF detection, and routing 🧑‍💼 HR, IT & Identity Management • OneLogin • ManageEngine • ServiceDesk Plus • UKG • User lifecycle automation (onboarding/offboarding, access cleanup) 📨 Communication, Scheduling & Notifications • Gmail • Outlook • Slack • Telegram • Calendly • Zoom • Alerts, reminders, digests, and executive summaries 🌐 Websites & E-Commerce • WordPress • Wix • Squarespace • Shopify • Client intake, purchase-triggered automations, and CRM syncs 🧩 API & Custom Development • REST & SOAP APIs • Authentication (API keys, OAuth, Basic/Bearer) • Payload design, field normalization, pagination • Error handling, retries, and logging • Google Apps Script–based automation systems If your tool isn’t listed, that’s usually not a blocker. I design automation around business logic first, the platform is just the implementation detail 🧠 How I Work • 🧩 Architecture first — I map the logic before touching tools • 🛑 No over-engineering — simple, reliable, maintainable • 🔍 Edge-case aware — duplicates, retries, failures, timing • 📘 Fully documented — logic, mappings, and Loom walkthroughs • 🤝 Collaborative — clear updates, no guessing 💼 Background & Results With years of hands-on automation and systems experience, I’ve delivered solutions that: ✅ Reduced manual work by 40–60% ✅ Fixed unreliable or misfiring payment automations ✅ Improved CRM data accuracy and segmentation ✅ Shortened onboarding, billing, and fulfillment cycles 🎯 As a Certified Scrum Master, I bring structured delivery, clear scope, and predictable outcomes—especially important for complex automations. 🔥 Why Clients Hire Me ✅ Proven experience with real production workflows ✅ Comfortable fixing what others couldn’t ✅ Deep understanding of how tools fail—not just how they work ✅ Clear communication and zero fluff ✅ I explain the system so you’re never dependent on me

I have over a decade of VoIP networking experience deploying and supporting both Hosted [Ring Central, OnSip, Vonage] and On-Premise [3CX, FreePBX, Vital] based PBX's. I specialize in the 3CX platform as it provides the most value to the enterprise. I can also enable AI Reception services to provide better interactions with new and existing clients. Whether it’s a cloud hosted or private hosted PBX, I can provide full end to end solution of services. I have a very structured template-based deployment that is based on the client Call Flow. Everything is documented from the IVR to the final destination of the call. I am also well versed in both AudioCodes and Ribbon (Sonus, Edgewater) Session Border Controllers and Gateways from turn up to cut over. My experience ranges from complete project management to individual SBC/GW implementations. My core focus has been VoIP connectivity and the applications that accompany it like POTS Replacement, SIP Trunks and hosted voice. VoIP services for the SMB and enterprise is my primary focus. Enabling features and driving value-add to the business is my goal. I am always more than happy to jump on a call and discuss my capabilities in detail.

Over 30 years of contact center experience. Pivotal participant in many large contact center design and migration efforts. Cisco UCCE and Avaya are the best examples. Lately lots of 3CX,FreePBX and Asterisk assignments. Almost every call center change or migration requires a new recording. All of the recordings can be in the same voice making for a better user experience. We have invented a new scenario that allows us to provide our clients a Google TTS methodology. If the client can provide the text, we can turn the recordings around in very short order. We can do English, Spanish and many other languages. This is a very exciting technology shift that allows us to make the new recordings in minutes at at a very affordable price.