Hire the Best Zen Cart Specialists
in the United States

With 28 years of experience in website design and development, I specialize in building and maintaining websites that run flawlessly. Whether you need to fix, improve, or fully redesign your existing site, I offer the expertise and attention to detail to get it done right. I regularly work with WordPress, Zen Cart, BigCommerce, and Shopify, helping businesses enhance site performance, improve UX, add new functionality, and resolve technical issues. Many of my clients come to me with an existing website that needs updating, speed optimization, plugin support, or ongoing maintenance and stay because they value reliable, long-term support. My experience spans multiple industries and countries, and I pride myself on being responsive and easy to work with. Based in the U.S., I’m readily available via email, Zoom, or chat during business hours and most evenings. I maintain websites for clients who need someone they can count on without the delays or communication issues that often come with overseas contractors. If you're looking for a developer who can confidently manage your current site and help you get more out of it, I’d be glad to connect. We build and maintain websites that run flawlessly! Sincerely, Jim

Most businesses don't struggle to attract customers. They struggle to keep their website, bookings, newsletter, and product listings running smoothly at the same time while also trying to automate repetitive tasks, capture leads, and convert visitors into paying customers. That’s where I come in. I help businesses set up and optimize their websites, newsletters, booking systems, product listings, forms, and automation workflows so everything works together instead of creating extra manual work, missed leads, and lost revenue. As an AI Automation Specialist, Shopify Specialist, Wix Designer, Squarespace Expert, Carrd Website Designer, Kajabi Expert, Beehiiv Consultant, Substack Specialist, Jotform Expert, Vagaro Professional, Fresha Expert, Acuity Scheduling Consultant, Momence Specialist, Arketa Expert, and Mindbody Consultant, I build reliable systems that save time, improve conversions, increase customer retention, and support long-term growth. My Expertise Includes: AI automation and workflow automation for business systems AI chatbots, lead follow-up automation, and email sequence automation CRM integration, lead tracking, and customer onboarding systems Shopify store setup and optimization Shopify product upload and product listing optimization eCommerce product listing and data entry Product description writing and SEO product listings Bulk product upload via CSV and product catalog management Wix website design and SEO optimization Squarespace website design and customization Carrd website design and landing pages Kajabi website design and course platform setup Kajabi sales funnels and pipeline builder Kajabi online course creation and membership sites Kajabi email marketing and automation Kajabi landing pages and product setup Beehiiv newsletter setup and growth strategy Beehiiv Boost setup to drive paid subscriber growth Beehiiv Recommendations setup for cross-promotion and audience growth Subscriber segmentation, email automation, and engagement optimization Substack newsletter management and publication growth Jotform form creation, automation, and integrations Booking systems and appointment scheduling (Vagaro, Fresha, Acuity, Momence, Arketa, Mindbody) Vagaro setup and booking optimization Fresha scheduling and appointment management Acuity scheduling integration and configuration Momence platform setup and client management Arketa booking system setup and automation Mindbody scheduling and business management Landing pages and lead capture systems Client intake forms and registration forms Email marketing and marketing automation Workflow automation and business process optimization CRM integration and customer onboarding systems With Kajabi, I help businesses build and grow digital product ecosystems, including Kajabi website design, Kajabi sales funnels, Kajabi pipeline builder, Kajabi course setup, Kajabi membership sites, Kajabi landing page design, Kajabi email automation, Kajabi product launches, Kajabi coaching program setup, Kajabi webinar funnels, and Kajabi checkout optimization. For Beehiiv, I help businesses grow, monetize, and scale their newsletters using Boost, Recommendations, automation, and proven subscriber growth strategies. Jotform services I provide include Jotform form builder, Jotform surveys, Jotform registration forms, Jotform payment forms, Jotform conditional logic, Jotform approval workflows, Jotform PDF forms, Jotform automation, Jotform integrations, Jotform CRM integration, Jotform booking forms, Jotform client intake forms, Jotform lead generation forms, Jotform sign forms, and custom Jotform design. Momence services I provide include Momence setup, Momence booking system, Momence class scheduling, Momence client management, Momence automation, Momence membership setup, Momence payments integration, Momence CRM setup, Momence email automation, Momence class packages, Momence calendar integration, and Momence business optimization. Arketa services I provide include Arketa setup, Arketa booking system, Arketa class scheduling, Arketa client management, Arketa automation, Arketa membership setup, Arketa payments integration, Arketa CRM setup, Arketa email automation, Arketa course hosting, Arketa calendar integration, and Arketa optimization. Mindbody services I provide include Mindbody setup, Mindbody scheduling, Mindbody booking system, Mindbody client management, Mindbody automation, Mindbody membership setup, Mindbody payments integration, Mindbody CRM, Mindbody class scheduling, Mindbody calendar integration, Mindbody lead management, and Mindbody business optimization. I can help you build a reliable system that delivers real results, captures more leads, automates your processes, and helps you scale your business efficiently.

Let me help you turn your Customer Support Team to reach customer satisfaction and make your customers feel heard and special! 💪🏽 As a highly skilled Customer Specialist with over 5 years of experience in eCommerce businesses, I have honed my expertise in customer service and support, with a particular focus on the platforms Zendesk, Shopify, Gorgias, etc. I am passionate about providing exceptional customer experiences, building relationships, and resolving issues to ensure customer satisfaction and loyalty. I have a Strong ability to analyze customer issues, identify root causes, and develop effective solutions to resolve problems, ensuring a positive customer experience. Proven track record of providing exceptional customer service, handling customer inquiries and complaints, resolving issues in a timely and satisfactory manner, and maintaining high levels of customer satisfaction. One of the most important things is that I provide excellent verbal and written communication skills, with the ability to communicate effectively with customers, team members, and cross-functional teams, in English and Spanish. Don't hesitate to get in touch with me, we'll have a virtual coffee and see how I can help your Customer Support team reach ultimate efficiency! ⭐⭐⭐⭐⭐

Customer Support Specialist with 15+ years of experience across fast-paced environments. I help e-commerce and SaaS businesses manage high-volume email and chat support using tools like Zendesk and Shopify. I focus on fast response times, clear communication, and resolving customer issues efficiently while maintaining a professional brand experience. Upwork Skill Certified, adaptable, and comfortable working independently or with distributed teams.

I am a WordPress Specialist and Top Rated Developer. I can tweak any aspect of your WordPress site. I can assist you with theme and plugin selection, installation, customization or even building your website from scratch. My main expertise is WordPress and Woocommerce development. - WooCommerce Theme/Template Design & Development - WooCommerce Responsive Design - Custom WooCommerce Theme Design - Payment Gateway Integration (Stripe, authorize.net,).. - WooCommerce Customization Development - WordPress eCommerce Plugin/ Extension Development - WooCommerce Shopping Cart Development - Payment Gateway Integration - WooCommerce Store Management - WordPress eCommerce Store Design & Development - Site migration to WooCommerce - E-store Design & Development - Payment Gateway Integration - Shipping Integration - Inventory Management - CRM Integration - worked on premium themes likes DIVI, X-Theme, Avada, Thrive Theme, Salient Theme etc I provide top quality development work for my clients and have received 5-star rating for almost every job I've done on Upwork. Please view my job reviews below to read all the great feedback I've received from my clients so far. So if you have any web development project that requires one or more of the following things, just ping me with your details. I'll be the perfect match for your project!

Zendesk and Freshdesk configuration expert with well over 100 Zendesk projects under my belt. Efficient and competent setup or optimization support encompassing email, chat, talk, SMS, knowledge base help center, and Explore reporting. Quick turnaround times for implementation or workflow efficiency improvements. Limited integration knowledge where third-party applications are concerned. Each third party plug in has their own support for their tool in the Marketplace and you would have to defer that support to them directly. Training also available for both agents and admin. Don’t forget Explore reporting for your business management needs! My engagement requirements involve the following to ensure success * Discovery calls with key stakeholders. * We both work from a Zendesk configuration workbook that I will provide. This creates a blueprint of your instance moving forward. * Standard and regular stand-up meetings to gauge success and tackle challenges early. * UAT testing (user acceptance testing) * All calls are recorded for reference. * Meeting invites will originate from my account. * Communications should primarily take place inside the Upwork application. Deviation from this tends to result with communication issues. Apologies for the inconvenience. Using Upwork allows me to save our communications for future reference in the event my access to your platform goes away for me in addition to being Upwork communication policy. Success is defined by unified engagement by all stakeholders combined with timely communications while implementing a structured collaborative methodology. If this is for an optimization, sign off on configuration changes will be needed before implementation is executed along with an agreed upon upgrade cadence since this would be done in a live instance.