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I help U.S. businesses navigate SMS approval, deliverability, and compliance requirements - reducing the risk of carrier rejections, blocked traffic, and regulatory issues. I specialize in A2P SMS compliance and deliverability, including 10DLC registration, Toll-Free Verification (TFN), and TCPA/CTIA consent audits, as well as diagnosing carrier-level delivery problems. My work focuses on aligning SMS programs with current carrier and regulatory expectations so they can operate and scale responsibly in the U.S. market. If your messages are being rejected, filtered, or delayed - or you’re unsure whether your consent flow and use case will withstand carrier or legal review—I can help assess and correct the underlying issues. What I Do • 10DLC brand & campaign registration (new submissions, rejections, reclassifications) • Toll-Free Verification (TFN) setup and resubmissions • TCPA / CTIA compliance audits (opt-in flows, disclosures, opt-out handling) • SMS deliverability diagnostics (carrier filtering, content flags, throughput limits) • Platform-specific guidance (Infobip, Twilio, GoHighLevel, ClickSend, SimpleTexting) • Compliance-aware SMS automation (webhooks, triggers, rate-limiting, quiet hours)

Top-Rated, Expert-Vetted VoIP & AI Voice Automation Engineer with 20+ years of experience designing high-availability telephony systems and AI-powered phone agents that handle real conversations in real time. I help businesses modernize how they handle inbound calls by replacing outdated IVRs and manual call handling with natural, efficient, AI-driven voice interactions. Whether you need to automate customer support, qualify leads, route calls intelligently, or integrate voice systems with CRMs and internal workflows, I can architect and deploy the end-to-end solution. Core Specialties • AI Phone Agents (LLM + STT + TTS) with barge-in, memory, and real-time context switching • Asterisk / FreePBX / Kamailio / RTPengine architecture, scaling, and troubleshooting • SIP trunking, call routing, failover, load balancing, SBC architecture • SMS/MMS integration and automated messaging workflows • Linux, AWS, secure network design, and HA deployments • Custom APIs, CRM integrations, call event webhooks, and data pipelines What I Deliver • Voice agents that sound natural and respond instantly • Call flows that handle interruptions and human behavior (not just scripts) • Seamless integration with business applications (CRM, billing, scheduling, etc.) • Reliable, secure, production-grade VoIP environments • Clear documentation, long-term maintainability, and zero vendor lock-in Experience Highlights • Developed high-availability telephony infrastructure at TeleConnx Inc. • Built privacy-focused communication platforms for Mecca Hosting, Inc. • Created enterprise-grade AI voice automation for Nomo • Led development engineering efforts supporting mission-critical systems at Lockheed Martin • Managed large-scale Linux server fleets and network operations at IBM I work efficiently, communicate clearly, and always deliver solutions that are fast, reliable, and built to scale. If you have a complex or time-sensitive project, I’m the engineer you want on it. If you’re looking to: • Add AI intelligence to your phone system • Replace manual call center interactions • Improve reliability, routing logic, or call quality • Integrate voice + SMS + automation into a single workflow • Or rescue a failing telephony deployment Let’s talk — I can help.

Over 30 years of contact center experience. Pivotal participant in many large contact center design and migration efforts. Cisco UCCE and Avaya are the best examples. Lately lots of 3CX,FreePBX and Asterisk assignments. Almost every call center change or migration requires a new recording. All of the recordings can be in the same voice making for a better user experience. We have invented a new scenario that allows us to provide our clients a Google TTS methodology. If the client can provide the text, we can turn the recordings around in very short order. We can do English, Spanish and many other languages. This is a very exciting technology shift that allows us to make the new recordings in minutes at at a very affordable price.

SMS Marketing & 10DLC Expert | 10+ Years | High-Volume Campaigns | Compliance | Fast Setup I help businesses set up, run, and scale SMS campaigns — and make sure they're compliant with the carrier rules that determine whether your messages actually get delivered. 10+ years in mobile messaging. Millions of messages sent monthly. End-to-end coverage from strategy and platform setup to 10DLC registration and compliance. ──────────────────────────────────────── 📋 10DLC COMPLIANCE & REGISTRATION I run an SMS marketing and communications company based in the US. 10DLC compliance, registration, and approvals aren't a side service for me — they're core to what I do. I'm not learning the rules from a blog post. I'm dealing with carrier decisions, aggregator updates, and rule changes in real time. When things shift — and they shift often — I already know about it. THE PROBLEM MOST BUSINESSES DON'T SEE COMING Getting rejected is frustrating. Not knowing why is worse. Some campaigns get approved but messages are still blocked because the setup isn't actually compliant end to end. I've gotten campaigns approved that others couldn't get through — and my reviews speak to that directly. I work fast. I know where the friction points are, how carriers and aggregators actually interpret the rules, and how to structure registrations that hold up. What I handle: ✔ 10DLC brand & campaign registration ✔ Toll-Free number verification ✔ Short code compliance ✔ Blocking & filtering — diagnosis and resolution ✔ Compliance audits for existing setups ✔ Opt-in language & compliance documentation ✔ Twilio, GoHighLevel, Telnyx, Simplewire, Plivo, and other major aggregators Note on high-risk traffic: For carrier-flagged categories like cannabis, loans, and adult content, I can provide expert guidance on the current environment and your realistic options, though I can't guarantee specific outcomes. Feel free to reach out with your situation. Please note that my posted rate is if I am providing the SMS service through my company. If you need consulting with another provider my rate is $275 an hour. I also offer 30 min consults for $175. ──────────────────────────────────────── 📱 SMS MARKETING CAMPAIGNS From a single launch campaign to an always-on high-volume program, I handle strategy, execution, and everything in between. ✔ Campaign strategy, setup & execution ✔ Platform access & managed sending ✔ Mobile number lookup & list scrubbing ✔ API & integration support including Zapier ✔ Deliverability monitoring & reporting ✔ High-volume SMS at wholesale rates FAST-TRACK SETUP AVAILABLE For compliant, non-high-risk campaigns: platform access, number provisioning, and everything needed to start sending in 48 hours. Premium service, priced accordingly — ideal for businesses that need to move fast without cutting corners on compliance. Industries served: E-commerce & Retail · Real Estate & Property Management · Media & Publishing Health & Wellness · Financial Services · Personal Services · Home Services Education & Training · Restaurants & Events · Music, Film & TV · Auto ──────────────────────────────────────── Feel free to reach out with questions or to discuss your project. Happy to talk through what you're building and whether I'm the right fit. Looking forward to working with you! Thanks, Steve

US-Based. Ex-Google Senior Systems Engineer. I have over 25 years of running Linux infrastructure, websites, system administration and technical services. I can help with: * Linux server troubleshooting, setup & security (CentOS, Ubuntu, Alma, Rocky, etc.) * Apache & nginx web servers * MySQL & MariaDB SQL servers * Email services (dovecot, exim, sendmail) * PHP, Golang, Python programming, Bash scripting * SSL certificate issues * DNS issues * Wordpress issues * Server & website migrations. * VPI/PBX: Asterisk, Kamailio, Twilio, etc. * Compiling software * Web hosting control panels (including cPanel/WHM, etc) * GCP & AWS management * Networking: VPNs, VLANs, routing, switching, DHCP, PXE, BGP, etc * SRE, Devlops, monitoring & logging, etc. After running a web hosting company for 17 years and then working as a systems engineer at Google for 7 years I am now ready to help you with your internet & website infrastructure. I live in the US, work in the Eastern Time Zone and I am available via email, WhatsApp, phone or video calls. If you need a trusted partner to work with your website or infrastructure, then look no further :)

I modernize Cisco UC for mid-enterprise teams: CUCM 8–15 upgrades, Webex Calling migrations (Local Gateway/CUBE), dial-plan redesign, Unity & UCCX. 100% JSS, Top Rated, 90+ projects delivered with low-risk, zero-downtime cutovers. What you get • Webex Calling migrations (Local Gateway on CUBE, SRTP/TLS, E911/RedSky) • CUCM/Unity/UCCX upgrades & health checks (8.x→15.x) • CUBE/SBC setup for SIP trunks (TLS/SRTP, dial-plan/E.164) • Expressway MRA, Jabber → Webex app transitions, site cutovers Selected outcomes • 2,500-phone CUCM→Webex cutover, zero downtime, E911 verified • CUBE hardening + SIP normalization, eliminated 606/47 & one-way audio • CUCM, Unity Connection, UCCX upgrades with little to no down-time How I work 1. 30-min discovery + artifact review (config, call flows, carrier details) 2. Plan: risks, rollback, test matrix, success criteria 3. Implement in waves; validate CDR, media, and E911 Why me Top Rated, 100% JSS, 90+ Upwork jobs. 24+ yrs Cisco UC. CCNP Collaboration. Let’s start Send your current topology + target state. I’ll come back with the migration plan and a fixed-scope quote.