Slow databases? Production outages? Performance bottlenecks affecting your business? I help organizations identify root causes, optimize database performance, and build reliable database platforms.
I am a senior database administrator (DBA) with over 13 years of hands-on experience managing production database systems. I specialize in MySQL, MariaDB, PostgreSQL, SQL Server, MongoDB adn Oracle, providing database troubleshooting, incident response, daily operations and maintenance, performance optimization, and reliable backup, high availability, and disaster recovery solutions for mission-critical environments.
🔍 Database Expertise:
With over 13 years as a senior expert in MySQL/MariaDB/Percona/PostgreSQL/MongoDB/Oracle/SQL Server/DuckDB, I’ve managed over 5000 databases and 300 TB+ of data. My experience covers database architecture, performance optimization, backup and recovery, High availability, disaster recovery, and much more. I ensure every database solution I deliver is robust, scalable, high performance, and perfectly aligned with your business needs.
🛠️ Technology Stack:
MySQL/Percona (Versions 5-9) MariaDB (Versions 5-12): Installation、High Availability, Replication, and Scalability Solutions、InnoDB Cluster、Group Replication、Workbench/Shell/Router、Backup & Restore、Galera Cluster、Percona XtraDB Cluster、XtraBackup、Toolkit、InnoDB/MyISAM/Binlog、Orchestrator、replication-manager.
PostgreSQL (Versions 7-18): Installation、High Availability, Replication, and Scalability Solutions、SQL Tuning、pgpool-II、PostGIS、TimescaleDB、ClickHouse、Patroni、Citus、pgvector、Security、Supabase、Neon.
MongoDB (Versions 3-8) / MongoDB Atlas : Installation、MongoDB Shell (mongosh)、Aggregation、Indexes、Atlas、Time Series、Change Streams、Replication、Sharding、Storage、Administration、Security.
SQL Server (Versions 6.5 – 2025): Installation、High Availability and Disaster Recovery (Always On AG, FCI, Log Shipping, Replication)、Distributed Availability Groups、SQL Server Management Studio / Azure Data Studio / sqlcmd、Backup & Restore、Failover Cluster / Always On Solutions、PowerShell dbatools / First Responder Kit、Storage Engine / Transaction Log / Change Data Capture.
Other Database : Oracle、DB2、Redis、SQLite、DuckDB、DocumentDB
Cloud service providers: AWS RDS、AWS Aurora、Amazon DocumentDB、GCP、Azure、N8N creator.
Certifications: I hold certifications from Cisco, Oracle, MySQL, AWS, ITIL, PMP, and TOGAF, ensuring I bring industry-recognized expertise to every project.
📈 Why Choose Me?
Proven Experience: Worked for leading ICT and IoT solution providers, supporting major operators, banking, and financial enterprises.
End-to-End Solutions: From designing high availability architectures to delivering query optimizations and backup solutions, I offer complete database management expertise.
Training & Support: I also provide course training for companies looking to empower their teams with database-related skills.
🤝 Let’s Collaborate:
If you’re looking for a seasoned database professional to tackle challenges in MySQL, PostgreSQL, MongoDB, Oracle, or other database technologies, let’s discuss how I can help streamline your operations and enhance performance.
📩 Contact Me:
I’m ready to dive into your project. Reach out, and let’s unlock the full potential of your data infrastructure together!
PostgreSQL
MySQL
MariaDB
MongoDB
Microsoft SQL Server
Oracle
SQL
Database Optimization
MySQL Programming
Database Administration
Database Design
Query Tuning
Database Maintenance
Amazon RDS
PostgreSQL Programming
Abdus S.
Islamabad, Pakistan
$8/hr
5.0
22 jobs
Need an experienced IT Infrastructure & Security Engineer to deploy, secure, and manage your IT environment? I help SMBs, MSPs, startups, healthcare organizations, law firms, accounting firms, and e-commerce businesses build reliable, secure, and scalable IT infrastructure that keeps operations running smoothly.
With 5 years of professional experience, I deliver end-to-end IT solutions, including Microsoft 365, Intune, Windows Server, Active Directory, VMware, 3CX PBX, FortiGate firewalls, Veeam Backup & Replication, AWS, wireless networking (Ubiquiti/TP-Link), endpoint and email security, CCTV systems, helpdesk platforms, and vulnerability assessments.
Unlike freelancers who specialize in a single technology, I manage complete IT environments—from deployment and migration to security hardening, troubleshooting, optimization, and long-term support. I follow a security-first approach, apply ITIL best practices, maintain clear documentation, and communicate effectively with both technical and non-technical stakeholders.
My goal is to reduce downtime, improve security, and provide reliable IT systems that help businesses operate efficiently. Whether you need ongoing IT management, infrastructure deployment, Microsoft 365 administration, or expert troubleshooting, I'm ready to help. Let's discuss how I can support your business.
IT Support
Network Administration
Ubiquiti
Windows Server
Veeam
Microsoft Intune
Helpdesk
Backup & Migration
3CX
VoIP
VMware Administration
VPN
Wireless Network Implementation
Linux System Administration
System Administration
FortiGate Firewall
Microsoft Endpoint Manager
Microsoft Active Directory
Office 365
Vulnerability Assessment
Zain A.
Faisalabad, Pakistan
$30/hr
5.0
91 jobs
I migrate, harden, and run hybrid infrastructure across AWS, VMware, and Proxmox so you get one architect for both your cloud and your on-prem stack instead of stitching together three specialists. Whether you're moving on-prem workloads to AWS, building a Proxmox or VMware cluster, recovering a broken Linux server, or automating deployments with Ansible and CI/CD, I've done it across 85 completed jobs at a 100% Job Success score.
13+ years of hands-on enterprise infrastructure experience, AWS-certified (Solutions Architect, SysOps, Developer) and KCNA, with real production work behind every claim below.
Cloud & migration
On-prem ↔ AWS migrations (MGN/DRS), EC2, ECS/Fargate, Lightsail, CloudFront, NGINX, SSL/certificate setup, and AWS backup configuration. I've moved live workloads both directions AWS to on-prem and Dell PowerEdge to consolidated micro-servers without losing data or uptime.
Virtualization
Proxmox (installs, v6→v8 upgrades, cluster setup, VM/VMDK exports from AMI) and VMware (vCenter/ESXi cluster setup, vSphere, VMDK migrations). This is repeat work for me, not a side skill.
Disaster recovery & resilience
Tested DR with real RTO/RPO targets, warm-standby and pilot-light patterns, and backup strategies that actually restore verified, not assumed.
DevOps & automation
Ansible-first configuration automation, Docker and Docker Swarm, Jenkins CI/CD pipelines, and containerized deployments. I automate the repeatable so your team stops doing it by hand.
Linux & hardening
Server hardening, security baselines, performance tuning, hosting stacks (Plesk, cPanel), and monitoring with DataDog across Ubuntu, RHEL/CentOS, and SUSE.
What clients consistently say: clear communication, reliable delivery, and solving the actual problem instead of the surface symptom.
Send me a short description of your environment and what you're trying to achieve. I'll reply with a straight assessment and an honest recommendation on whether I'm the right fit usually within a few hours.
Amazon Web Services
AWS Server Migration
Cloud Migration
Disaster Recovery
Proxmox VE
VMWare
Virtualization
System Administration
Linux System Administration
Ansible
Docker
DevOps Engineering
Kubernetes
Infrastructure as Code
CI/CD
Veeam
Cloud Security
Windows Server
Cloud Architecture
cPanel
Jon Paul D.
Mabalacat City, Philippines
$20/hr
5.0
13 jobs
I help businesses build, optimize, and manage enterprise-grade contact center solutions using RingCentral and NICE CXone.
With 8,000+ hours worked and $100K+ earned on Upwork, I specialize in designing reliable IVR systems, intelligent call flows, routing logic, and customer support automation for both small businesses and large enterprises.
What I Can Help You With:
✔ RingCentral UCaaS & CCaaS setup and administration
✔ NICE CXone / InContact development and support
✔ IVR and call flow design
✔ Studio scripting and automation
✔ Omnichannel customer support solutions
✔ API integrations and workflow automation
✔ Technical troubleshooting and platform support
✔ Contact center optimization and reporting
✔ Post-implementation support, maintenance, and system optimization
Why Clients Work With Me:
✔ Certified and experienced contact center engineer
✔ Strong communication and project ownership
✔ Fast problem-solving and reliable delivery
✔ Able to manage projects from planning to deployment
✔ Ongoing support available after implementation
I focus on building scalable, user-friendly customer experience solutions that improve efficiency and customer satisfaction.
Let’s discuss how I can help your business.
Business with 10-99 Employees
Business with 100-999 Employees
Desktop Support
NICE
VoIP Administration
VoIP Software
inContact
Call Center Management
Avaya
Implementation
Implementation Plan
RingCentral Glip
Dialpad
Back-End Development
Front-End Development
Gaurav L.
Bhopal, India
$24/hr
4.7
215 jobs
I help businesses build reliable, scalable communication systems and web applications by combining deep expertise in VoIP (3CX & Yeastar) with full-stack development and API integrations.
With 6+ years of experience in 3CX, hands-on expertise in Yeastar Cloud PBX, and 3+ years in full-stack development, I specialize in delivering end-to-end solutions — from telephony infrastructure to CRM integrations and custom dashboards.
🔥 What I Can Do For You
☎️ VoIP & PBX Solutions (3CX + Yeastar)
3CX setup, configuration & troubleshooting (V18/V20)
Yeastar Cloud PBX deployment & management
SIP Trunk integration (Twilio, Telnyx, Flowroute, etc.)
IVR, Call Queues, Ring Groups, Call Routing
Predictive / Progressive Dialer setup
Call recording, reporting & analytics
Multi-tenant PBX architecture
DID management & call flow optimization
💻 Full Stack Development
Backend: PHP, Node.js, Golang
Frontend: JavaScript, HTML, CSS, Bootstrap, Tailwind
Database: MySQL, PostgreSQL
Build scalable CRM systems & dashboards
WebRTC / SIP dialer development
Real-time systems & automation workflows
🔗 API Development & Integrations (Swagger/OpenAPI)
REST API design & development
Swagger/OpenAPI documentation
CRM integrations (Zoho, Salesforce, Monday, etc.)
Webhooks, automation, and data sync systems
🌐 WordPress Development
Custom theme & plugin development
Website optimization & speed improvements
API integrations with WordPress
Business websites & landing pages
💡 Why Clients Choose Me
✔ 6+ years in VoIP & telephony systems
✔ Strong backend + infrastructure understanding
✔ Fast troubleshooting & problem-solving
✔ Clean, scalable, production-ready solutions
✔ Excellent communication & long-term support
📌 Recent Work Highlights
Built multi-company 3CX dialer system with CRM integration
Deployed Yeastar Cloud PBX for international clients
Developed VoIP analytics dashboards & call tracking systems
Integrated Twilio / Telnyx with custom applications
Created API-driven automation workflows using webhooks
🎯 Let’s Work Together
If you need help with:
Setting up or fixing your 3CX / Yeastar PBX
Building a custom dialer or VoIP system
Integrating APIs or CRM systems
Developing a scalable web application
👉 Send me a message — I’ll provide a clear solution quickly.
PHP
Python
JavaScript
Telecommunications
Full-Stack Development
VoIP PBX
Call Center Management
3CX
System Administration
API Integration
HubSpot
API Development
API
Pipedrive
WordPress
Ahsan U.
Lahore, Pakistan
$30/hr
5.0
24 jobs
I am a VoIP and network security expert with over 7 years of hands-on experience delivering custom communication solutions for businesses worldwide.
I specialize in deploying and supporting VoIP systems such as Avaya, Asterisk, 3CX, Mitel, FreePBX, FusionPBX and Kamailio, with deep expertise in SIP routing, SIP trunking, and cloud telephony. I’ve worked with major providers including Twilio, Voip.ms, Telnyx, and Voxtelesys, and offer reliable integration and troubleshooting services.
I also have a strong background in VPNs, firewalls, and secure networking — including Fortinet, pfSense, OPNsense, WireGuard, OpenVPN, and IPSec setups — especially for remote access and restricted regions.
Additionally, I offer AI Voice Assistant setup and integration with VoIP systems, as well as AI chatbots for websites and WhatsApp Business automation.
My clients benefit from project-based deployment, long-term support, and a live lab environment where I demo solutions in real time before final delivery and deliver reliable, well-tested solutions designed around your business needs.
Let’s work together to secure and optimize your communications systems.
Avaya
Asterisk
3CX
FreePBX
PBX
Call Center Software
PfSense
Firewall
FortiGate Firewall
OpenWrt
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