Hire the Best Computer Hardware Installation Specialists
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I am a seasoned IT and Audio-Visual Support Specialist with 8 years of experience helping organizations and executives solve complex technical challenges. My expertise spans executive-level technical support and event AV production (including live streaming and audio/video management). I’m also skilled in Microsoft Office 365 administration and certified in Digital Employee Experience (DEX) management with Nexthink. I have a proven track record of troubleshooting across Windows, Mac, and Android platforms and configuring network infrastructure to ensure smooth, high-quality virtual and in-person experiences. Whether I’m supporting a C-suite executive during a critical meeting or coordinating the tech for a company-wide virtual event, I deliver prompt, reliable service with a focus on minimizing downtime and maximizing user satisfaction. Expertise Highlights • Executive Technical Support: Provide white-glove IT support to C-level executives, ensuring prompt issue resolution and minimal downtime for business-critical operations. • Event AV Production: Lead end-to-end audio/visual production for corporate events and meetings (virtual and in-person), including live streaming, live sound and video management, and equipment configuration – delivering flawless, high-quality presentations and broadcasts. • Microsoft 365 Administration: Manage Office 365 (Microsoft 365) environments, including user accounts, Exchange Online, SharePoint, and Teams administration, to enable secure, efficient collaboration across organizations. • Nexthink & DEX Management: Leverage Nexthink expertise (certified in Digital Employee Experience) to proactively monitor and improve end-user IT experience through analytics and timely remediation, boosting employee productivity and satisfaction. • Cross-Platform Troubleshooting: Troubleshoot and resolve complex technical issues across Windows, macOS, and Android OS platforms – from software glitches to hardware and connectivity problems – to keep users up and running. • Network Infrastructure: Configure and support network infrastructure (routers, switches, Wi-Fi, VPNs), ensuring secure and reliable connectivity for remote and office environments. • Training & Stakeholder Collaboration: Conduct digital proficiency training for end-users and collaborate with stakeholders at all levels (from entry-level staff to senior leadership), translating technical jargon and aligning IT solutions with user needs. • Microsoft Suite & Identity Management: Offer expertise in the full Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and manage Active Directory/Azure AD for robust identity and access management. • Additive Manufacturing (3D Printing): Utilize advanced 3D printing (additive manufacturing) technologies to design prototypes and innovative solutions, demonstrating adaptability with cutting-edge tech. Why Choose Me I pride myself on a client-focused approach: I communicate clearly, respond swiftly, and adapt to the needs of both technical and non-technical stakeholders. Whether I’m supporting an executive during a high-stakes meeting or troubleshooting an urgent network issue, I remain calm, proactive, and solutions-oriented. My goal is to ensure you and your team can work and collaborate without technical roadblocks. If you’re looking for reliable remote IT and AV support that guarantees smooth, high-quality experiences for your events and daily operations, let’s connect – I’m here to help your business succeed.

I am a seasoned IT Helpdesk Professional with almost 40 years of hands-on experience in the corporate world providing reliable remote. I specialize in Windows troubleshooting, Microsoft Office/365, encryption, PC / network optimization, hardware/software diagnostics, printer setup, AD account management and remote access tools. Known for clear communication, excellent problem-solving, and quick resolution of client issues. I am dependable, personable, and comfortable working independently or as part of a team. Available for part-time or as-needed remote support. If you need a trustworthy senior technician who delivers accurate results and keeps clients informed, I’m ready to support your MSP, business needs or individual problems.

Experienced Desktop Support Professional with over 12 years of experience. I've developed expertise in the support of Microsoft products including Windows Desktops, Office365 Administration. I also has expertise in providing PC and laptop break-fix support and Printer support. I've managed and worked within all of Windows Server Administration, Windows Desktop Administrator Office 365 Administrator, SCCM, VMware. Microsoft Certified: Azure Fundamentals

CAREER OBJECTIVE Creative, tenacious, dependable and fast-learning, seeking an opportunity in Information Technology where I can apply talents for innovation and technology growth. CAREER ACCOMPLISHMENTS * Reduced defects on software programs and cost of hardware maintenance by 10% * Reduced production cost by 5%. Coordinated a strategic five-year production plan * Awarded the Employee of the Month for ensuring speedy completion of projects in December • Hardware installations and Troubleshooting of desktop PC , laptops, printers, fax and Scanners. • Software installations and developments, proficiency in electrical/power gadgets installations • Network support skills on LAN / WAN /DNS/DOM/ SAN /VOIP /TCP/IP. Windows XP - 10 , MAC and Google • Data entry applications. HTML,XML, jQuery, CSS, JavaScript. Software and hardware maintenance • Improved knowledge on radio frequency, fiber optic and broadband technology • Advanced knowledge of MS Office, Word, Excel, MS Outlook, PowerPoint, Coral Draw and Adobe Photoshop. • Able to access all types of electronics and telecoms operations, including circuit designs ,DC and AC voltage power knowledge • Excellent in handling of tools and installations of electrical equipment.

I’m an IT Support Specialist with experience supporting enterprise environments, executives, and everyday users across a wide range of systems. I focus on providing clear, efficient solutions to technical problems—whether it’s a quick fix or a more involved issue. Core areas of support: • Microsoft 365 administration (Entra ID, Exchange, Teams) • Active Directory and user account management • Remote desktop support and troubleshooting • Device setup and configuration (Windows, macOS, mobile) • Printer, VPN, and connectivity issues • General IT support and diagnostics I’ve supported both large organizations and individual clients, which allows me to adapt quickly to different environments and needs. Open to contract, freelance, and short-term support work.

IT Support Specialist with a strong background in Desktop, Network, and Voice systems. I help businesses and individuals resolve technical issues quickly and reliably, whether it’s everyday desktop support, network troubleshooting, VoIP/voice problems, or general remote IT assistance. My experience in network and voice engineering gives me a deeper technical foundation than most general support freelancers, so I can handle connectivity issues, basic network setup, voice system troubleshooting, and end-user support with confidence. I’m practical, responsive, and focused on getting things working so you can stay productive. I’m available for both short one-off tasks and ongoing support. If you need dependable IT help, feel free to message me — I’m ready to start quickly and deliver solid results.