Hire the Best IT Freelancers
in the United States

Hi there! My name's Melanie Green. I have been a full-time freelance writer since 2012. I earned my Master of Fine Arts in Creative Writing from National University and my Bachelor of Arts in Writing from the University of Tampa. Before that, I worked as a full-time employee writing for Nielsen, McKinsey & Company, and The Gulf Coast Business Review. I primarily work with large, enterprise-level organizations and Fortune 500 companies. I write high-quality content and honor deadlines. This professionalism allows me to continue to help companies of all sizes with the written content they need. Here on Upwork, I am an Expert-Vetted and Top Rated Plus Freelancer. To be Expert-Vetted, I represent the top 1% of talent on Upwork (where there are more than 12 million other freelancers). I have undergone a rigorous interview and portfolio-review process to confirm my skills. As a Top Rated Plus writer, I continue to successfully execute large, enterprise-level contracts at the highest level. I can help you write: * RFP Responses * Ebooks * Blog Posts * Website Pages * Landing Pages * SOPs * Affiliate Marketing * Corporate Manuals * Digital Marketing Funnels * Legal Content * Dental Content * SEO Content * SEO Audits * Grant Writing * Editing/Proofreading * B2C Copywriting * B2B Copywriting * White Papers * Ghostwriting * Resume Writing/Career Coaching * Press Releases * Training Materials * Online Courses * Video Scripts * Email Marketing * Case Studies * Business Plans * Marketing Plans I'm an expert at creating targeted content for online consumption. I have written viral content that people love to engage with, including content for Mashed, LinkedIn, PacknWood, Content Writers, and Copypress. Prior to becoming a full-time freelancer, I worked at Nielsen, McKinsey & Company, and the Gulf Coast Business Review. I am the Managing Editor for Afternoon Baking with Grandma and its affiliated Facebook page of 420K followers and a Facebook group of 50K. At the time of this writing, it has more than 290K visitors a year. I also worked at Zoo Tampa from 2008 to 2014 as a Zoo Educator and as an Educator at the Florida Aquarium from 2014 to 2016. I helped launch the Tampa Bay Conservation Society with some friends in 2014. I'm passionate about writing and highly organized. I have systems in place to produce a large amount of content without missing deadlines. I always prefer flat-rate assignments if available and like to be challenged and learn new things. Clients often describe me as easy going and friendly. I'm open to feedback and can adjust my tone and point of view to meet their style needs. (My MBTI is an INTJ). MY FAVORITE CLIENT TESTIMONIAL TO DATE: ""Your choice of words and the use of them is nothing short of magical"" I work too much because I love to write. It's easy to get lost in your work when you love it. Currently, I am under contract to write a series of books on copywriting and a line of children's books about animals. I'm still open to taking on new projects and would love to hear more about how I can help you reach your writing goals. **SEO EXPERTISE** I’m an SEO expert in campaign execution from the writing side. I create website pages, landing pages, lead magnets, skyscrapers, pillar pages, and blog posts that make link acquisition and increased traffic visibility possible. Recently, I’ve been focused on creating position zero campaigns for several clients to improve their SERP ranking. Whether you need on-page or off-page SEO, I’m happy to help. I’ve worked on campaigns for local SEO and for multinational brands in the legal, dental, food service, hospitality, and cannabis industries, among others. I create engaging content above the fold and below the fold to reduce your bounce rate. My focus is on evergreen content that continues to be useful to your readers and that survives the next algorithm update (while competing with high authority sites). Together, we can work toward improving your site’s domain authority through organic traffic. I can incorporate compelling backlinks (internal links and external links) and anchor text into the copy I write for your site to increase the click-through rate for your selected hyperlinks. If necessary, I am able to assess, using competitor analysis and SEO research, to find the right topics to support your content marketing efforts and increase your site’s conversion rate. I can also use Google Keyword Planner and tools like SEMRush to find effective H1 titles and H2s for posts on your site and guest blogs. This keyword analysis can reveal the current keyword competition and difficulty for the most I’m comfortable recommending the most effective: * Alt Tags * Branded Keywords * Calls to Action * Metadata * Meta Descriptions I am comfortable with white hat SEO techniques and do not incorporate black hat SEO into my writing.

I am a seasoned IT professional. My specialty is Apple with over a decade of experience with MacOS and iOS support, MDM deployment (Mosyle, JAMF, Addigy, SimpleMDM, etc.), Apple Business Manager, much more. I also have extensive experience in Cloud IT, including Microsoft 365, Google Workspace, and utilizing AWS to implement custom coded automation and integration across platforms tailored to the particular needs of your business.

I’m a dependable, hands-on freelancer who enjoys working in the field, solving problems, gathering information, and getting the job done right. I’m especially interested in field inspections, property documentation, photography, research, data collection, and other work that requires someone reliable who can follow instructions and pay attention to details. I’m comfortable working independently, traveling to different locations, taking clear and accurate photos, documenting conditions, collecting information, and completing assignments according to specific client requirements. I take pride in being thorough, dependable, and willing to go the extra mile to make sure the job is done correctly. One of my biggest strengths is that I’m willing to learn. If there is a skill, app, system, or process I don’t know yet, I’m willing to research it, learn it, and figure it out. I’m not afraid of new challenges or hands-on work. Skills & strengths: • Field inspections and property documentation • Photography and photo documentation • Research and information gathering • Data collection and reporting • Product, property, and location checks • Following detailed instructions and checklists • Problem-solving and troubleshooting • Reliable independent work • Attention to detail • Comfortable learning new apps and technology • Flexible and adaptable • Strong work ethic and communication I’m looking to build long-term relationships with clients who need someone dependable, honest, and willing to learn. If you have a job that needs to be done in the field or requires someone who can learn quickly and get it done, I’m ready to take it on.

⏱️ I solve most problems in 1 hour or less 👍 Start with a free 15 min consultation 🧼 Meta Business Suite cleanup & troubleshooting 🔁 Facebook & Instagram account recovery 🚀 Meta Pixel and CAPI 👨🏻 About Me I have thousands of hours of in-platform troubleshooting and advertising experience. Through years of experience and research, I possess a master-level understanding of the Facebook ads algorithm, content compliance, and advertising policies. I am a Meta Badged Partner. I'm able to stay up-to-date on the latest changes because I spend 8 hours+ a day in the Meta Business Suite, Facebook, and Instagram helping clients troubleshoot and resolve issues. I understand how to navigate the algorithm and robots for ad approval, account restrictions, and advertising success. I have owned, operated, and successfully exited social media advertising agencies. Get consultation on proper agency/client account onboarding and management processes and SOPs. I leverage my certified knowledge and practical experience of hands-on keyboard work to consult with Clients on troubleshooting issues within Meta Business Suite, Facebook, and Instagram, including tools like Ads Manager, Events Manager, etc. I am an American Digital Nomad living in Portugal! 💻 All Services: 1️⃣ Meta Business Suite Cleanup: - Most projects take one hour per business. - Work is done via Zoom Screenshare, so you don't have to share passwords, and you learn how it works, so you can maintain what we built - Result is a Meta Business Portfolio that contains all necessary assets, like a Facebook page, ad account, Instagram account, Meta Pixel, product catalog, etc. - All assets will be properly connected so you can cross-post on Facebook and Instagram, run ads - Meta Pixel will be added to your website so you can measure the performance of ads that direct traffic to your website - Facebook and Instagram Shop setup for Shopify, Wordpress, or Squarespace so you can tag products in posts and run catalog ads in Ads Manager. 2️⃣ Meta Account Recovery: - Upwork Escrow Contract: payments are only made after the recovery is successful. - After the recovery, implement verifications and security features to prevent future issues. - We can start with a free 15-minute meeting to confirm the issue and discuss the process. - For permanent issues, such as disabled accounts or advertising restrictions, prices can range from $3,000 to $8,000+. - Getting a quote is free, and there is no pressure to proceed if the price is out of your budget. - I can recover lost or limited-access Facebook Pages and Meta Business Portfolios by writing a letter to Meta: $2,000 per asset - For issues related to 2FA lockouts or hacked personal accounts, I will teach you how to contact Meta support and what to say to resolve the issue yourself. -I am currently not able to recover: - Ad Restricted Business Portfolios - Ad Restricted Facebook Pages (after 180 days) 3️⃣ Meta Verified + free verifications: - Apply for Web Domain and Business Portfolio verifications (free backend green tick) to receive advertising benefits like an increased billing threshold, higher ad account creation limit, and more. - Free verifications make you eligible for Meta Verified (front-end blue tick mark) for your Business Facebook page and Instagram account, which provides benefits like impersonation protection, better SEO, and access to Meta support. 4️⃣ Advanced Security and Backup for Facebook, Instagram, and Business Accounts: - Implement advanced security features to protect personal and business accounts from hacking. These features include 2FA via app (recommended), SMS, or physical device. Implement backup login methods to prevent account lockouts and ensure uninterrupted access. Backup methods include recovery codes for 2FA accounts and adding backup full control users to the Business Portfolio. 5️⃣ E-commerce Advertising Consulting: - Most projects take one to three hours. We will start with a live audit of your ad account and tracking. We will review the campaign, ad set, and ad level settings in Ads Manager. We will spend most of our time reviewing audience targeting, creative, and business goals/strategy. This service is designed for new brands looking to learn the basics and maximize their budget or mature brands that want to improve performance and scale. 6️⃣ Agency Onboarding Flow Audit and Optimization: - I will audit your client onboarding/offboarding flow in Meta. We will begin by auditing your agency's Meta Business Portfolio to ensure it is properly set up and secure, providing a suitable environment for onboarding your clients. We will discuss the needs and requirements of your onboarding flow. I will train your team to implement a solution and document processes via 1-3 hours of Zoom calls.