Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider.
Customer Support Specialist
I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat.
Email Migrations, Email Administration and Admin/End User Training:
I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML.
I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs.
Please reach out and contact me today!
Technical Support
Email Support
Cloud Implementation
Microsoft Outlook
System Maintenance
Email Design
Office 365
Microsoft Exchange Server
Google
Microsoft Active Directory
Microsoft Azure
Email Deliverability
Email Security
Microsoft Teams
Microsoft Outlook Development
Simon S.
Orlando, Florida
$145/hr
5.0
13 jobs
I help organizations modernize, integrate, and optimize their business systems, data platforms, reporting environments, and technology operations.
My background spans more than 30 years across healthcare, government, education, telecommunications, retail, and commercial organizations, delivering projects involving enterprise architecture, data platforms, business intelligence, systems integration, cloud migration, AI governance, and technology strategy.
I work with business owners, executives, and IT leaders who need practical guidance, not theoretical recommendations. Whether acting as a Fractional CIO, technical advisor, data architect, or hands-on consultant, my focus is helping organizations improve visibility, reduce operational risk, eliminate manual processes, and make better technology decisions.
Areas of expertise include:
• Fractional CIO and technology leadership
• AI governance, risk management, and implementation planning
• Data architecture and business intelligence
• Systems integration and workflow automation
• SQL Server, Oracle, PostgreSQL, and Microsoft data platforms
• Azure cloud architecture and modernization
• Power BI, executive reporting, and operational dashboards
• Data warehousing, ETL, and analytics platforms
• Technology assessments and strategic roadmaps
• Disaster recovery, business continuity, and operational resilience
I have designed and supported enterprise-scale environments ranging from mission-critical healthcare platforms and operational data stores to cloud-based reporting, analytics, and business application ecosystems. My experience includes Oracle Exadata, Microsoft Azure, SQL Server, Power BI, Microsoft 365, custom business applications, integrations, and large-scale data migration initiatives.
Recent engagements have included AI governance consulting, multi-tenant Azure architecture reviews, data platform modernization, reporting and analytics solutions, database performance optimization, cloud migration planning, and executive technology advisory services.
I am equally comfortable working with executives defining strategy, project teams delivering solutions, or technical staff solving complex implementation challenges.
If you need an experienced technology leader who can bridge business objectives with practical technical execution, I would welcome the opportunity to discuss your project.
Data Migration
Strategy
AI Governance
Business Intelligence
Information Technology Strategy
Microsoft Power BI
Microsoft SQL Server
Oracle Database
SQL
Database Design
Database Administration
PostgreSQL
Python
Software Integration
Thiago B.
Orlando, Florida
$50/hr
5.0
4 jobs
⭐⭐⭐⭐⭐
I help companies implement, fix, and scale Salesforce so it actually supports sales, service, and marketing teams instead of slowing them down. I work across Data Cloud, Sales Cloud, Service Cloud, Pardot, CPQ and Salesforce integrations to make sure your org is clean, efficient, and easy to use.
🎯 Skills & Expertise
• Salesforce implementation, setup, migration and org cleanups
• Sales Cloud and Service Cloud configuration
• Salesforce Flows and advanced process automation
• Marketing Account Engagement(Pardot) and Salesforce marketing automation support
• Salesforce CPQ setup and optimization
• Salesforce data migration and user management
• Dashboard, reports, page layouts, and custom objects
• Salesforce integrations using Celigo and APIs
• Remote Salesforce admin, maintenance, and support
• Staff training and user adoption support
📌 Experience
I am a certified Salesforce Consultant and Administrator with over six years of experience working across the full Salesforce lifecycle. I have supported both in house teams and consulting agencies, working as a Business Analyst, Project Manager, Salesforce Consultant, and Salesforce Administrator.
My experience includes implementing Salesforce from scratch, fixing complex org issues, building scalable automation, integrating Salesforce with external platforms, and supporting marketing teams using Pardot. I have worked with small businesses, large enterprises, and financial services organizations, always focusing on usability, performance, and long term maintainability.
I work closely with stakeholders to understand business processes and translate them into practical Salesforce solutions that teams actually enjoy using.
✅ Why Work With Me
• Certified Salesforce professional with multi role experience
• Strong focus on clean automation and user friendly orgs
• Experience across Sales and Service cloud, Pardot and CPQ
• Comfortable working with agencies and consultants on contract projects
• Clear communication and reliable delivery
• Fluent in English, Portuguese, and Spanish
Keywords: salesforce administrator, salesforce admin support, salesforce consultant services, salesforce implementation consultant, salesforce setup and configuration, salesforce org cleanup, salesforce troubleshooting expert, salesforce sales cloud implementation, salesforce service cloud setup, salesforce flows automation, salesforce flow developer, salesforce process automation, Data Cloud, Data 360, salesforce cpq consultant, salesforce cpq implementation, salesforce pardot consultant, pardot marketing automation, salesforce marketing cloud account engagement, salesforce integration specialist, salesforce api integration, celigo salesforce integration, salesforce data migration, contract salesforce administrator, freelance salesforce consultant
Data Migration
Salesforce CRM
Data Cleaning
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce Lightning
Salesforce
Business Analysis
Implementation
Ben W.
Jacksonville, Florida
$100/hr
5.0
39 jobs
HubSpot & Salesforce Solution Architect | 850+ projects across 10+ industries | Proprietary 4-Factor Methodology | $18,000+/mo avg labor savings per client | 112+ hours/mo bandwidth recovered
I'm the Solution Architect behind 850+ HubSpot and Salesforce implementations. Sales Ops, RevOps, and Marketing leaders hire me as their fractional HubSpot Consultant, Salesforce Consultant, and Solution Architect — when their CRM is leaking revenue, drowning their team in manual work, or just plain not delivering what it was supposed to. As your Solution Architect AND embedded CRM Administrator, I lead engagements across the full HubSpot and Salesforce stack — HubSpot CRM implementations, Salesforce builds, HubSpot↔Salesforce integrations, Marketing Automation rollouts, and the day-to-day CRM admin work that keeps everything running clean.
The 4-Factor Methodology I've built — refined across 850+ CRM, RevOps, and Marketing Automation projects — accounts for your business model, processes, industry, and growth stage before a single workflow gets configured. Systems stay agile as you scale, not custom builds that calcify on go-live day.
RESULTS:
⏱ $18,000+/mo avg labor savings + 112+ hrs/mo bandwidth recovered per client (avg across 850+ projects)
⏱ +40% qualified leads for a SaaS client via HubSpot workflows, lead scoring, Marketing Automation rebuild
⏱ 100,000+ contacts migrated from Zoho to HubSpot with zero data loss
⏱ Salesforce transformation for a $250M+ CPG sales agency — fixed scaling blockers that nearly derailed a complex multi-brand build
💬 "Beniah identified and fixed key issues that would have prevented us from scaling, and played a game-changing role in turning a very complex project into a reality. We truly think of him as an expanded member of our team." — Laura Howell, CIO, C.A. Fortune
💬 "Working with Ben was an incredible experience. Thorough, professional, timely, and patient. I would not hesitate to recommend him for any HubSpot-related projects." — Courtney Sparkman, Upwork client
TWO WAYS TO START:
→ Not sure where to begin? Start with a 10-hour RevOps audit — I diagnose what's broken in your HubSpot or Salesforce setup, prioritize fixes, and hand you a roadmap. If we're a fit, we implement together.
→ Already know what you need? Build, migrate, or integrate from day one — HubSpot CRM, Salesforce, HubSpot↔Salesforce integration, Marketing Automation rollouts, full CRM administration.
CORE SERVICES:
✅ HubSpot Solution Architecture: HubSpot CRM setup, customization, HubSpot Marketing Hub implementation
✅ Salesforce Solution Architecture: implementation and optimization across Salesforce Clouds
✅ HubSpot↔Salesforce integration with enterprise-grade bidirectional sync — your dedicated HubSpot Salesforce Consultant
✅ CRM Administration: user management, permissions, data governance, ongoing CRM admin and optimization
✅ Marketing Automation strategy and build: HubSpot Marketing, Salesforce Marketing Cloud, Journey Builder, Pardot
✅ Email marketing and Marketing Automation optimization (HubSpot, Klaviyo, Mailchimp)
✅ Workflow automation via Zapier, Make, n8n, and APIs on clean CRM Administrator foundations
✅ Reporting and dashboards in HubSpot, Salesforce, Tableau, Power BI
✅ RevOps strategy: as your dedicated RevOps Consultant — lead routing, lead scoring, attribution, Revenue Operations design
TOOLS:
Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Revenue Cloud, Experience Cloud
HubSpot Hubs: Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub
Automation: Zapier, Make, n8n, native APIs, custom middleware
Email & Marketing Automation: Pardot, Klaviyo, Mailchimp, Outreach, Active Campaign
Other CRM: Zoho CRM, Pipedrive
Analytics: Tableau, Power BI, GA4, Einstein Analytics
Adjacent: WordPress, Shopify, Webflow
INDUSTRIES:
Real Estate & Investment | SaaS | Ecommerce | Consumer Brands & CPG | Coaching | Insurance & Finance | Marketing Agencies | Consulting | Healthcare | B2B
WHY CLIENTS HIRE ME:
✔ 10+ years as a Salesforce Solution Architect and HubSpot Solution Architect
✔ Featured on UpCity as a Top Service Provider for HubSpot and Salesforce consulting
✔ Proprietary 4-Factor Methodology™ — proven across 850+ projects in 10+ industries
✔ Certified: Salesforce & HubSpot Certified Administrator. Experienced Salesforce Marketing Cloud Expert, Salesforce Pardot Specialist, HubSpot Marketing, and RevOps Consultant.
✔ Solution Architect-tier strategy paired with hands-on CRM admin delivery — multiple CIOs and VPs have called me "a member of our team," not a vendor
If you need a HubSpot Solution Architect, Salesforce Solution Architect, CRM Administrator, RevOps Consultant, Marketing Automation Consultant, or HubSpot Salesforce Consultant who understands both the tech and the revenue motion — let's talk.
📩 Tell me what's broken or what you're building. I respond within 24 hours with a clear next step.
Data Migration
API Integration
Salesforce CRM
HubSpot
Salesforce Sales Cloud
Salesforce
Salesforce Service Cloud
Marketing Automation
Customer Relationship Management
Salesforce Marketing Cloud
Salesforce CPQ
Pardot
Zapier
Sales Operations
Marketing Operations & Workflow
Make.com
Solution Architecture
CRM Software
CRM Development
Revenue Cycle Management
Catherine W.
Aventura, Florida
$70/hr
4.9
37 jobs
4x Certified Salesforce Consultant, MBA, 10+ years of Salesforce experience, 25 years of software development & project management. Results oriented, creative, and solutions driven. Extensive knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Education Cloud, Non-Profit Success Pack (NPSP), and 3rd party integrations such as HubSpot, Pardot/Account Engagement, MailChimp, Tableau, Docusign, Conga, and Pandadoc.
Salesforce Certifications and specialties include:
. Salesforce AI Associate
. Salesforce Certified Platform App Builder
. Salesforce Certified Experience Cloud Consultant
. Salesforce Certified Administrator
. Automation Specialist
. Sales Cloud Specialist
. Security Specialist
. Lightning Reports and Dashboards Specialist
Other Degrees & Certifications
. Master Business Administration (MBA)
. Project Management Professional (PMP)
. Certified Scrum Master (CSM)
Data Migration
Project Management
Salesforce Service Cloud
Database Design
Salesforce Lightning
Salesforce Sales Cloud
Salesforce App Development
Tableau
Salesforce CRM
Database Administration
Salesforce
HubSpot
Pardot
AI Implementation
Illia S.
West Palm Beach, Florida
$65/hr
4.9
30 jobs
Salesforce & ClickUp Architect & Developer with 7+ years and 400+ Salesforce improvements delivered across Sales Cloud, Service Cloud, Nonprofit Cloud, and custom Salesforce implementations.
✅ 7+ years building Salesforce systems across implementations, automations, and integrations
✅ Experienced Salesforce Administrator & Sales Cloud Consultant
✅ 99% Job Success Score | 400+ Projects Completed
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⭐⭐⭐⭐⭐ "Illia was incredibly helpful, responsive, and easy to work with. He solved our old issues with Salesforce and made the whole process feel so simple and stress-free." - Jean, CEO at Donate For Charity
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I architect and build Salesforce systems that actually get used - clean solution design, scalable automation, and full team adoption. My focus is process-first: every Salesforce engagement I lead starts with understanding how the team actually works, then designing the system around that - not the other way around.
For projects requiring complex custom Apex development or technical builds, I work with a senior Salesforce developer. This means I lead the architecture, requirements, and delivery - and the right technical resource executes the build. You get a solution architect who understands the business problem and a developer who can build it.
Recent Salesforce results: reduced document signature processing time by 80% for a nonprofit managing 400+ company relationships (from 30 minutes to 1-2 minutes via one-click automation), reduced manual applicant communication time by 50% for Path To College through Salesforce workflow automation, and centralized data from 10+ platforms into Salesforce as a single source of truth. At NextEra Energy I supported enterprise-level Salesforce and AI data initiatives integrating operational data to improve business development efficiency.
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WHAT I ARCHITECT AND BUILD
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▸ Salesforce Sales Cloud & Service Cloud implementation - full setup, customization, and migration
▸ Salesforce Nonprofit Cloud - donor management, program tracking, grant workflows, NPSP configuration
▸ Salesforce solution architecture - custom objects, data model design, process mapping, scalable org design
▸ Salesforce Flow automation - record-triggered flows, screen flows, document generation, one-click automations replacing manual work
▸ Salesforce custom development - Apex triggers and classes, Lightning Web Components, custom REST API integrations
▸ Salesforce integrations - Make, DocuSign, Jotform, HubSpot, Zapier, Airtable, Notion, Pipedrive, Smartsheet, ClickUp, Google Workspace
▸ Salesforce dashboards and reports - KPI tracking, real-time pipeline visibility, custom reporting
▸ Salesforce data migration - legacy CRM to Salesforce, data cleaning, field mapping, validation rules
▸ Salesforce onboarding and adoption - training, documentation, and change management for teams of 10-100+
▸ ClickUp automation - when clients need Salesforce CRM and operations workflows connected
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KEY RESULTS
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▸ Reduced document signature processing time by 80% - from 30 minutes to 1-2 minutes via one-click Salesforce automation (Donate For Charity, 400+ companies)
▸ Reduced manual applicant communication time by 50% through Salesforce workflow automation (Path To College)
▸ Centralized data from 10+ platforms into Salesforce as a true single source of truth
▸ Supported onboarding, training, and user adoption for 100+ team members across multiple Salesforce projects
▸ Supported enterprise-level AI and Salesforce data initiatives at NextEra Energy, integrating operational and external data to improve business development efficiency
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TECH STACK
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Salesforce | Apex | LWC | Flow | REST API | SOQL | Make. com | DocuSign | Jotform | HubSpot | Zapier | Airtable | Notion | Pipedrive | Smartsheet | Smartsuite | ClickUp | Google Workspace | Slack | Microsoft 365
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MY APPROACH
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Before anything gets built, I map the process. I build a working demo before full implementation so you see exactly what you are getting before any development begins - no surprises, no scope misalignment halfway through.
⭐⭐⭐⭐⭐ "Illia did a wonderful job improving our Salesforce systems and making them easier for the team to use. His training and ongoing support have been incredibly helpful, and we continue working with him on new improvements." - Maria Smith, Director of Operations at Path To College
If your team is spending too much time on manual work your Salesforce should be handling - let's talk.
Agile Project Management
ClickUp
Digital Project Management
Salesforce
Salesforce CRM
Salesforce Sales Cloud
Apex
Salesforce Lightning
Salesforce Service Cloud
Salesforce Marketing Cloud
Visualforce
Customer Relationship Management
API Integration
Zapier
HubSpot
Project Management
Automation
Project Workflows
CRM Automation
CRM Development
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