Are your emails stuck in spam, or worse, not even reaching your audience? It's time to ensure your messages connect and convert, consistently.
As the owner of FormulaInbox.com, a consulting practice and top rated e-learning resource for email deliverability, I've consistently helped clients achieve +90% Inbox Placement Rates by uncovering and resolving the issues that keep messages from their intended recipients.
Forget the guesswork and technical headaches. My process guarantees results:
1. Holistic Email Audit: I start with a comprehensive review of your entire email sending environment, from infrastructure and domain health to content and subscriber engagement.
2. Diagnosing the Core Problem: I precisely identify what's holding your emails back, whether it's issues with SPF, DKIM, DMARC, a high bounce rate, or other crucial aspects of your DNS and email infrastructure.
3. Customized Resolution Plan: You'll receive a detailed, actionable roadmap outlining the exact steps to remedy your deliverability challenges, including optimal DNS configurations, email warm-up strategies, and infrastructure recommendations.
4. Implementation & Monitoring: I can provide hands-on guidance during the fix and monitor performance overtime to prevent any issues down the road. I can provide long-term support when needed.
Whether you're launching a new domain, migrating platforms, or running cold outreach campaigns, I offer hands-on support to improve your deliverability, configure your DNS, and build a long-term foundation for inbox success.
Ready to put an end to email deliverability woes and see your campaigns thrive? Let's chat about a solution tailored for you.
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Mikhail O.
AI Agents & Automation | Full Stack | CRM/ERP Integration | DevOps
Orlando, Florida
$95/hr$95 per hour4.3 (175) 577 jobs $1M+ total earnings
🚀 SENIOR FULL-STACK AUTOMATION ENGINEER — AI · CRM/ERP · DevOps
I build production AI agents, automation workflows, and end-to-end integrations as ONE technical partner — instead of clients juggling 3-4 specialists who blame each other when systems break.
Trusted across 20+ verticals since 2019.
📊 TRACK RECORD (6+ years on Upwork)
✅ $1M+ earnings · 477 projects · 17,700+ hours
✅ 100% Job Success Score · Top Rated Plus
✅ 5,000+ workflows deployed · $5M+ saved · 100K+ hours of manual work eliminated
✅ AI agents in production handling 10,000+ calls/month
✅ Certified partners: Monday, Make, Vapi, Retell AI, Palantir Foundry
✅ Supported by Retailbox team (15K+ combined hours) for surge capacity
✅ US East Coast (Orlando, FL)
✅ Available 10-30 hrs/week or full-time burst engagements
🏆 RECENT WINS (anonymized)
• AI Copilot for $500M+ investment portal — Salesforce + SharePoint + RAG, 4-month build
• Multi-tenant AI SaaS for elder care lead intelligence — scraping + AI scoring + dashboard
• Healthcare wound care platform — HIPAA-compliant, mobile + EMR + AI transcription
• Estate Planning AI Copilot — Claude + custom legal workflows for law firm
• B2B Outbound System — Apollo + Clay + Smartlead + AI personalization, 1,000+ leads/week
• ERP transformation — QuickBooks → Tryton migration, custom Python pipeline
• AI Acquisition Engine — Multi-source enrichment + LLM scoring for B2B sales team
🌐 INDUSTRIES
Home Services & Trades (HVAC · Plumbing · Electrical · Roofing · Solar · Pool · Painting) · Healthcare & Medical (Clinics · Pharmacy · Health Insurance · EMR · HIPAA) · Financial Services (Mortgage · Insurance · Investment · Crypto · Payments) · Manufacturing (Cabinet · Furniture · Steel · Civil Engineering) · Real Estate & Property · Marketing & Sales
Agencies (GHL · HubSpot) · Construction & Contractors · Legal & Compliance · Retail & E-commerce (Shopify · Amazon · WooCommerce) · SaaS & Tech Startups · Telecom · Trucking · and more.
🤖 WHAT I DELIVER
AI Engineering
• Custom AI agents (Claude, GPT, Gemini) with tool calling
• MCP server development for enterprise systems
• RAG with vector databases (Pinecone, Weaviate, Qdrant, pgvector)
• LangChain, LangGraph, CrewAI orchestration
• I use Claude Code, Cursor, Codex daily — ship 5× faster
Workflow Automation
• n8n, Zapier, Make, Windmill, Power Automate
• Custom Python/Node replacing fragile no-code chains
• ETL pipelines (CRM ↔ data warehouse, AI training data, ERP migrations)
• Event-driven systems, drip campaigns, scheduled reports
CRM/ERP Integration & Architecture
• HubSpot, Salesforce, Zoho, Monday, Pipedrive, Dynamics 365, GHL, Close CRM
• NetSuite, Odoo, QuickBooks, Xero, Stripe
• Field service — ServiceTitan, Jobber, Housecall Pro
• Healthcare — eClinicalWorks, FHIR, HL7
• Multi-system architectures (5+ platforms unified)
Full-Stack Development
• React, Next.js, Node.js, Python, FastAPI, Django
• Mobile — React Native, native iOS/Android
• AI dashboards, admin panels, internal tools
• PostgreSQL, MongoDB, Redis
DevOps & Cloud
• AWS, GCP, Azure · Docker, Kubernetes, CI/CD
• Production monitoring, observability, security
• HIPAA / SOC2 / PCI-aware integrations
Voice AI — Vapi, Retell AI, Bland AI, Twilio (when use case fits)
🎯 COMMON ASKS
• Claude/GPT integration into your app or CRM
• AI SDR that books meetings (Apollo + Clay + Smartlead + Claude)
• AI company brain: RAG over your docs, email, CRM and Notion (Neo4j graph when needed), so your team can ask what the company knows
• CRM automation with AI lead scoring (HubSpot/SF/Zoho/GHL)
• Field service workflow (ServiceTitan/Jobber + AI)
• Internal AI dashboard for ops team (Retool/custom)
• Migrate Zapier/Make spaghetti to maintainable code
• AI-powered mobile MVP (React Native + Claude)
• Voice AI receptionist (Vapi or Retell + CRM sync)
• ETL pipeline (QuickBooks/NetSuite ↔ data warehouse)
• Custom MCP server for your team's Claude
🎯 IDEAL FIT
I serve all sizes:
• SMB ($1K-$10K) — small but specific automation that pays back fast
• Mid-market ($10K-$100K) — multi-month engagements, multi-system builds
• Enterprise ($100K-$500K+) — strategic platform builds, AI-native systems
Engagement models:
• $2K-$15K fixed scope (1-6 weeks)
• $50K+ for AI/full-stack platform builds
• $95-125/hr fractional (10-30 hrs/week, weekly Slack sprints)
• Long-term Tech Support retainers
💼 HOW I WORK
Week 1 — discovery + architecture · Week 2-N — weekly build sprints with daily Slack · Final week — production deploy with docs, tests, handoff. You own the code (zero agency lock-in). Available for ongoing maintenance OR clean handoff to your in-house team.
💬 NEXT STEP
Send a 2-3 sentence brief: what you're building, your current stack, and the specific problem you want solved. Loom walkthroughs, existing repos, and architecture diagrams welcome.
Overview
I turn complex, repetitive tasks into automated profit drivers. By combining AI insight with reliable no‑code platforms, I deliver workflows that save time, lower costs, and grow revenue.
Core Skills
AI & Data‑Driven Automation – AI‑powered lead tracking (Hyros), predictive chatbots, analytics‑first workflows.
Chatbot & Messaging – GoHighLevel, CloseBot, ManyChat, Twilio.
Marketing & Automation Platforms – ClickFunnels, Zoho, GoHighLevel, ActiveCampaign, HubSpot.
No‑Code Integration & API Solutions – Zapier, Make, n8n, custom API/webhook development, Monday.com, Airtable.
Project & E‑Commerce Tools – BuilderTrend, Shopify, Uscreen.
Productivity – Google Suite.
Key Achievements
Cut automation expenses by replacing high‑cost Zapier flows with custom server‑based solutions.
Boosted lead conversion for a 500 K+ contact database through AI‑enhanced nurturing.
Enabled Grace Legal Group to handle a surge of new clients without adding staff, increasing firm capacity.
Contributed to > $1 M box‑office revenue per Broadway show via data‑driven email campaigns.
Tools & Platforms I Work With
Automation & Integration: Zapier, Make, n8n, Monday.com, Airtable, custom APIs/webhooks.
Marketing & Automation: ClickFunnels, Zoho, GoHighLevel, ActiveCampaign, HubSpot.
Chatbot & Messaging: GoHighLevel, CloseBot, ManyChat, Twilio.
Project & E‑Commerce: BuilderTrend, Shopify, Uscreen, Clio.
Productivity: Google Suite.
Recent Projects & Results
Buzops Gym – GoHighLevel onboarding
• Built a custom user‑registration form and migrated a full snapshot to a new sub‑domains.
• Delivered the live landing page and A2P setup in under 48 hours, cutting the client’s launch time by 30 %. Set up and launch new sub accounts for the agency.
• Created a turnkey GHL sub‑account, imported the Buzops snapshot and configured all integrations.
• Enabled the client to start capturing leads immediately; first‑week sign‑ups rose 25 % versus the prior month.
Sweatpals – City‑level GHL deployment
• Integrated Sweatpals with GoHighLevel via Zapier, set up separate sub‑domains and GHL sub‑accounts for each city.
• Automated onboarding for 12 new locations, reducing manual setup time from days to minutes.
Zapier Automation Specialist
• Audited existing workflows, removed 15 redundant Zaps and built 8 new multi‑step automations.
• Boosted process efficiency by 40 % and cut error rates to near‑zero.
Let’s Connect
Streamline operations, cut costs, and boost revenue.
Success loves speed! Schedule a quick call with me now.
>>>>>>>
Professional Experience
Queen Warriors (2021 – Present)
Built the full marketing technology stack; integrated ActiveCampaign, GoHighLevel, ClickFunnels, and more.
Designed AI‑enhanced lead‑nurturing workflows; managed a 500 K+ contact list.
Migrated expensive Zapier automations to custom API‑driven solutions, improving flexibility and reducing spend.
Grace Legal Group (2023 – Present)
Created custom server‑based automation linking Cleo Grow and Cleo Manage.
Automated lead intake, prioritization, and document generation, raising firm capacity and efficiency.
Boundless Theatricals (2023)
Managed CRM and executed targeted email campaigns for two Broadway productions.
Helped raise over $1 M per show through precise audience targeting and automated follow‑ups.
I run full-funnel growth marketing, not one channel, but the whole demand system from first touch to closed-won. Most freelancers you'll find on Upwork own a slice: a paid media specialist, an event coordinator, or a lifecycle/email expert. I was built by all three disciplines, and I use each one to correct the others' blind spots.
Over 13+ years (including in-house roles at Robinhood and Fooda), I've owned the full path: designing the funnel model, allocating budget across paid, content, lifecycle and live events, building the integrated campaigns that fill the pipeline, and instrumenting the measurement that proves what worked. My north star metric is qualified pipeline and revenue, not vanity leads or campaign activity.
What I bring to a project:
+ Full-funnel campaign design — from awareness through activation, retention and expansion, not just top-of-funnel demand capture
+ Integrated digital + event campaigns — paid, email/lifecycle, CRO and live/virtual events run as one coordinated system, not separate silos
+ Measurement and attribution — tracking plans, dashboards, and multi-touch attribution that hold every channel to the same denominator: cost per opportunity
+ Marketing operations — CRM and automation workflows in HubSpot, Marketo, and Salesforce; experimentation systems with documented hypotheses and learning libraries
+ AI-accelerated workflows — using modern AI tools to speed up research, content production, and reporting without letting AI make strategic calls
Tools I work in: HubSpot, Marketo, Salesforce, GA4, Bizzabo, Cvent, Sprout Social, Notion, Airtable, Zapier/Make, and most major paid and ABM platforms.
If you need someone who can look at your funnel data, find the actual bottleneck, and propose (and run) the experiment to fix it rather than someone who just executes a channel checklis, let's talk about your project.
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