Hire the Best HubSpot Experts
in the United States

I'm a certified "HubSpoter" so to say, in addition to being Expert-Vetted Talent on Upwork (top 1% of talent), I love to help my clients navigate the ins and outs of HubSpot. I hold 28 different HubSpot certifications from complex workflow automations, to landing page designs, to email creation, and even account audits. I'm also an expert in migrating companies to HubSpot as well! I've helped onboard over 350+ companies ranging from 1MM to 20MM, so I know the quirks of working with both big and small business and understand that not every business is the same. I'm a top contributor to HubSpot's own community, so much so they even named me as a Community Champion! I hope you and I get to talk soon to talk about your current and future projects!

I'm a marketing expert with over 8 years of experience in utilizing HubSpot and many other tools for business success. HubSpot CRM/ Platform Expert Email/SMS Marketing Database Organization and Growth Lead and Demand Generation Campaigns Comprehensive CRM Oversight (Including list segmentation, workflow automation, form and landing page management, contact management, etc.) Campaign Management Reporting Tools I've worked with: Wordpress (CMS) HubSpot (CRM/CMS) Eventbrite (Event Marketing) OptinMonster (Targeting Forms) Google Analytics (Analytics) Pars.ly (Analytics) Basecamp (Email Calendar) Monday (Task Management) Netline (Third Party Lead Generation) Zapier (Integrations) Bombora (B2B Intent Data) MailChimp (Fashionista Newsletter and Sponsored Emails) GSuite/Excel ZoomInfo (Audience Data/New Prospects) Ocean.io (New Prospects) SEMRush (SEO) SendGrid (CRM) Sendinblue (CRM) Wistia (Video Marketing) Dripify (LinkedIn Outreach)

HubSpot developer and technical consultant — 260+ projects, 4,400+ hours, 98% Job Success, Top Rated Plus. Clients hire me as their "HubSpot sites expert" and rehire me. I build and fix the technical side of HubSpot: CMS websites, custom modules, HubDB-powered dynamic pages, landing pages, email templates, and the workflow automations that save teams hours every week. What sets me apart: I'm a real software engineer, not just a portal configurator. I write custom code (HubL, JavaScript, Python/Django), build custom objects and API integrations, and connect HubSpot to the rest of your stack with Zapier, Make, n8n, or fully custom syncs. One client hired me to build a complete Django application portal for their AI startup from scratch — 169 hours, delivered, 5 stars: "a spectacular engineer... instantaneous value." Beyond HubSpot, I help SaaS teams stand up and standardize their product operations — building and structuring product teams, defining repeatable processes, and fleshing out products from concept to launch. How I can help: - HubSpot CMS and website development: custom themes, modules, HubDB, landing pages - Sales process and pipeline consulting: lead, deal, onboarding, and support, built and automated - Workflow automation and integrations: Zapier, Make, n8n, custom API - Portal audits, cleanup, onboarding, and ongoing development support - Custom development: Python/Django and Next.js apps that extend what HubSpot can do - SaaS product and operations: standing up product teams, standardizing process, shipping products to launch Recent clients: "his HubSpot development work was top-tier" - "an awesome HubSpot expert who really knows his stuff" - "my second time hiring Jonathan." Message me or book a consultation — tell me what's broken or what you're building in HubSpot, and I'll give you a clear, honest plan on the spot.

Are you struggling to book more appointments and feel like no matter what you're hitting a wall? Expert in Lead Generation and Cold Email outreach specifically utilizing Hubspot, Apollo and Sendgrid. I am a Sales professional with a demonstrated history of rapid sales growth and scalable business development processes. Highly-skilled in prospecting, Sales Management, Software as a Service (SaaS), Sales Process and new product launch. After all these years, cold email outreach is still one of the very best channels to generate leads and grow sales. The challenge today is creating copy that is unique to everything else that lands in a persons inbox. I have over 12 years of experience in the fast-moving world of lead generation and sales strategies If you are looking to significantly enhance your marketing strategy, sales strategy, and business development, look no further to access specialized knowledge and expertise that you can't find anywhere else.

*DUE TO A HIGH VOLUME OF INVITES, PLEASE MESSAGE ME DIRECTLY FROM MY PROFILE FOR THE FASTEST RESPONSE.* I'm a long-standing Top Rated Plus freelancer with a 100% Job Success Score specializing in CRM architecture, automation, integrations, and scalable digital systems. HubSpot Certified (x6) with hands-on experience with HubSpot, Salesforce, Zapier, Webflow, WordPress, Apollo, Intercom, and custom workflow ecosystems. I help businesses eliminate disconnected systems, automate repetitive operations, and create customer experiences that actually convert. My work combines technical implementation with systems thinking while building environments where marketing, sales, support, and operations work together instead of in silos. Core specialties include: • CRM implementation, optimization, and administration • Platform integrations and lead routing • Workflow automation (Zapier, Make, APIs, webhooks, native CRM automation) • RevOps systems and operational process design • CRM cleanup, auditing, and data integrity management • Landing pages, websites, and frontend development (HubSpot CMS, Webflow, WordPress, Wix) • Asset design (web design), graphic design, design optimization for lead generating • Conversion-focused email systems, drip campaigns, and lifecycle automation • Omni-channel support systems, chatbot implementation, and platform integrations • API integrations and custom automation architecture Select project experience: • Designed and implemented a global Salesforce + HubSpot lead routing ecosystem with automated multi-region workflows and bi-directional data syncs, significantly reducing manual operational overhead. • Built a 55+ step AI-assisted support chatbot connected to a customer portal, complete with knowledge base restructuring, automated ticket routing, and support workflow automation. • Improved the health score of a 40,000-contact HubSpot account from 4 to 7 through CRM auditing, deliverability optimization, email verification systems, and long-term data hygiene safeguards. • Developed full RevOps ecosystems including Apollo implementation, lifecycle automation, lead capture systems, automated marketing workflows, and conversion-focused operational architecture. • Led a Salesforce migration of 22,000 leasing records with zero data loss and implemented a PLAID integration that reduced approval turnaround times from several days to near-instant processing. • Built and maintained multi-platform digital ecosystems connecting HubSpot, Webflow, Intercom, Shopify, Slack, Box, Calendly, and other operational platforms into centralized systems designed to scale cleanly over time. Whether your business is growing faster than your systems can keep up with, or if you're starting fresh and want to make sure you're laying the groundwork for controlled growth - I can help with that.

Customer support platforms get messy fast. Bad ticket routing, no automation, agents answering the same questions 50 times a day. I fix that. Zendesk, Intercom, and Gorgias specialist. 16 years in support operations and 500+ helpdesk implementations shipped. Founder of Smart Instinct (Zendesk Advanced Tier Partner, Gorgias Solutions Partner, Intercom Solution Partner) and the senior consultant on every engagement. Recent clients: SF Marathon (56% chat deflection on Zendesk), StraighterLine (online education, 150,000+ learners), Blockchain (crypto platform), ThighPro, and Genesis Digital (Intercom + custom Discord). I first ran support teams for ecommerce and SaaS companies, then moved into platform implementation full-time. That background matters because I have sat in the chair your agents sit in. I build systems for how your team actually works, not how a vendor's demo makes it look. What I do Zendesk, Intercom, and Gorgias implementation and migration. Full implementations and configurations for Zendesk, Intercom, Gorgias, Freshdesk, Freshservice, Help Scout, Helpshift, Tidio, RingCentral, and Aircall. Data migrations between platforms, multi-channel integration across email, chat, SMS, and social, and clean handoffs with documentation your team can actually use. Workflow automation and ticket routing. Custom automation rules, smart ticket routing, SLA management, escalation workflows, macro and template libraries, and business rules built around your real support volume patterns, not generic templates. AI implementation and chatbot development. Set up and training for Zendesk AI, Intercom Fin, Gorgias AI Agent, and Pylon AI. Intent mapping, conversation design, brand voice tuning, and AI-enhanced routing that handles the repetitive stuff so your agents focus on the work that actually needs a human. Help center and self-service. Knowledge base builds, FAQ optimization, customer portal customization, and deflection rate improvement. A well-built help center is the cheapest ticket you've ever had to answer. Team training and ongoing support. Agent onboarding, platform training, process documentation, and retainer-based optimization for teams that want a long-term partner instead of a one-time contractor. Results clients see - 30-50% reduction in ticket volume through automation and self-service - Faster first response times from routing that actually routes correctly - Higher CSAT from workflows that stop making customers repeat themselves - Less agent burnout because the system handles what the system should handle - Reporting visibility that finally tells leadership something useful How I work One-time projects like migrations, new platform setups, and optimization audits. Ongoing retainers. Emergency troubleshooting when something breaks, and you need it fixed today. To get started If your support platform feels like it is working against you instead of for you, send me a message with what you are dealing with. I will tell you honestly whether I can help and what it would take.