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I design and execute high-converting email campaigns that drive real results. With over three years of experience in email marketing, automation, and UX/UI design, I don’t just create emails --- I design experiences that engage, convert, retain customers, and stand out in your subscribers' inboxes. What I Bring: Email Strategy & Design – Visually compelling, responsive emails optimized for mobile and desktop. Automation & Workflows – High-performing flows in Klaviyo, Mailchimp, and HubSpot to maximize retention. Performance Optimization – A/B testing, segmentation, and deliverability best practices to improve engagement. User-Centered Email Design – Leveraging UX/UI principles to create emails that guide users seamlessly from open to conversion. Expert in Figma & Canva – Designing high-impact, on-brand emails that drive action. I combine strategy, design, and data-driven execution to ensure every email delivers. Let’s connect and take your email marketing to the next level.

Companies and agency teams bring me in to plan, build and improve email programs - from lifecycle strategy and marketing automation through responsive HTML development, campaign production, QA and reporting. With more than 16 years of hands-on email marketing experience, I’ve managed B2C, B2B and regulated communications for Fortune 500 companies, national agencies and growth-stage organizations across financial services, healthcare, technology, energy, nonprofit and consumer markets. Brands I’ve supported include American Express, Barclays Luxury Card, Johnson & Johnson, Salesforce, Royal Bank of Canada, Citrix and Mozilla. My background combines strategy, design, development and platform execution. I can map the customer journey, define the audience and campaign logic, design the email, hand-code the responsive HTML, configure the automation, troubleshoot rendering problems and evaluate performance after deployment. Core capabilities: • Email strategy, campaign planning and program audits • Lifecycle marketing and automated customer journeys • Responsive HTML email design and development • Modular, reusable and internally editable templates • Figma-to-email development • Outlook, Gmail and mobile rendering troubleshooting • Segmentation, eligibility and suppression logic • Lead nurture and behavior-based campaigns • A/B testing and campaign optimization • Deliverability and domain-warming support • Cross-client QA, dark mode and accessibility • Campaign reporting and performance analysis • AI-assisted QA and production workflows Platforms include: Salesforce Marketing Cloud, Salesforce Account Engagement/Pardot, Acoustic Campaign, HubSpot, Iterable, Marketo, SAP Marketing Cloud, Mailchimp and Campaign Monitor. Agencies also hire me as a behind-the-scenes email specialist when they need additional capacity or deeper technical expertise. This can include overflow production, complex responsive builds, Outlook troubleshooting, modular template development, automation projects or platform-specific work that falls outside the internal team’s capabilities. That support can be provided as a white-label extension of an agency or directly to the end client. Engagements range from a single template or campaign to a complete lifecycle program. Many of my Upwork engagements have developed into long-term client partnerships. Clients rely on me for consistent, production-ready work, clear communication and dependable delivery - completed on time, within the agreed scope and within budget. If you have questions about my experience, platforms or technical skill set, send me a message. I’ll give you a direct assessment of where I can help.

An enthusiastic Email Marketing Specialist and Graphic Designer since 2017. Knowledgeable with various ESP such as: Klaviyo, Hubspot, Mailchimp, Instantly, Omnisend, Constant Contact, Act-On and more. I can help you kickstart or improve your email marketing campaigns, flows, and segments. I can also help you design on-brand email templates that will suit the products/services you offer. With a strong reputation as a Upwork freelancer, I am dedicated to exceeding client expectations. I consistently deliver high-quality work that aligns with brand guidelines, respects budget limitations, and prioritizes clear communication. Let's connect to discuss your project in more detail!

✅ ***EXPERT-VETTED - TOP 1% of FREELANCERS ON UPWORK*** Email Marketing/Automation Professional with over 17 years of experience in marketing automation, email campaign management, email template design, email marketing engagement, marketing tech stack integration, and results analysis using MailChimp, Klaviyo, Constant Contact, Zapier, and Zoho Campaigns. ✅ MailChimp Certified - MailChimp Foundations Certification - Email Automations Certificate - Email Marketing Certifications Are you looking to spend less time managing your email marketing? Does your marketing tech stack need a review and efficiency improvement? Do you want to free up time so that you can get back to making the valuable business decisions that impact your bottom line? I can help with that and more. ✅My marketing automation and email marketing expertise ranges from marketing platforms such as MailChimp, Klaviyo, Constant Contact, GoHighLevel, Hubspot, Zoho + more to setting up custom workflows using Zapier and other programs such as: - Shopify - Gravity Forms - Formstack - Chargebee - Unbounce - Instapage - Act Blue - And More When it comes to elevating your email marketing strategy, automation, and template design, your search for specialized knowledge and unmatched expertise you can stop looking. ✅ I can help you automate your marketing to save you precious time. Focus on what matters; running your business and making money. As an experienced email marketer, I possess a proven track record of devising comprehensive email marketing automation strategies, designing and coding visually appealing email template designs, data management, and organization, managing subscriber lists, executing deployments, and analyzing metrics. My approach is results-driven, with your goals serving as my primary objectives. Together, we will ensure your email marketing automation endeavors yield tangible outcomes!

I help businesses build email marketing systems that generate leads, recover lost sales, retain customers, and turn subscribers into paying clients. Whether you use Mailchimp, Omnisend, GoHighLevel, or Klaviyo, I can clean up your setup, build your campaigns and automations, and make everything easier to manage. Basically, I’m the digital version of someone who cleans your room and somehow finds things you forgot you even owned. Yes, that includes the abandoned workflow you built in 2022 and never touched again. Whether you’re starting from scratch or fixing a setup that looks like it was built during a power outage, I create clean, organized systems that support your customer journey, business goals, and sales process. Here’s what I can help with: - Klaviyo email marketing setup and management - Mailchimp campaign and automation setup - Omnisend email and SMS marketing - GoHighLevel CRM and marketing automation - Welcome email flows - Abandoned cart and abandoned checkout flows - Browse abandonment flows - Post-purchase email flows - Win-back and customer reactivation flows - Lead nurturing and follow-up sequences - Email campaign strategy and management - Newsletter design and setup - Email copywriting - Responsive email template design - Email and SMS automation - Audience segmentation - List cleaning and contact management - Email deliverability improvement - A/B testing and campaign optimization - Shopify email marketing integration - Pop-up and signup form setup - Customer journey mapping - Campaign reporting and performance analysis For GoHighLevel projects, I can also help with: - GoHighLevel CRM setup - Sales pipeline setup - Funnel and landing page design - Website design inside GoHighLevel - Workflow automation - Forms, surveys, and calendar setup - Lead capture systems - Appointment booking systems - Client onboarding automation - Tags, triggers, and smart lists - Campaign setup and follow-up sequences - GHL account cleanup and optimization And yes, I will organize your tags properly. No more mysterious tags called “Test 2 Final New Copy” that nobody is brave enough to delete. My goal is simple: make your email marketing platform easier to use, easier to manage, and better at converting leads and customers. I don’t build random emails, pages, or workflows just because the platform has a button for them. I look at your offer, audience, customer journey, lead flow, segmentation, and follow-up process so everything works together instead of quietly fighting in the background. You can expect clear communication, clean setup, attention to detail, and an email marketing system that makes sense for your business, not one that requires a PhD and a support group to explain to your team. Communication note: I have aphasia, a brain-related language disorder that can make live calls difficult because finding the right words in real time is not always easy. Written communication works best for me. I communicate clearly through Upwork chat, written updates, screenshots, and project notes, and I make sure every task is documented and handled properly.

I am a top rated Upwork freelancer with an extensive client base. My expertise is in email marketing, marketing and content writing. I have over 270 businesses that I do email marketing for and my feedback speaks for itself. I am knowledgeable in all areas of business management and customer support with a strong willpower and drive to succeed. I am a small business helping small businesses. My goal is to help you get there with simple, budget friendly solutions that help you reach both current and potential customers. I prefer to bid all projects at a fixed price so you know exactly what you are getting and have no surprises. Jobs set at hourly rates will be told in my proposal how much time they will be billed for. I believe in being straight forward, honest and clear from the start. I am also extremely focused on communication. I want to make sure that I am on the same page with you from start to finish and that the end result is exactly what you want. Thank you for viewing my profile and I look forward to our work together.