🏆 Expert-Vetted (Top 1%) Salesforce architect | 100% Job Success | $1M+ earned | 138 Upwork contracts
I get Salesforce work unstuck. Clients hire me when an internal backlog keeps growing, an implementation is off track, a partner proposal is larger than the problem, or an important workflow simply needs a senior owner who can finish it.
You work directly with me from diagnosis through production. I inspect the current org, define the shortest useful release, build it, test it against the real workflow, document it, and stay accountable after launch. I do not hand your project to a junior team. If a larger program needs another senior specialist, I agree that with you before work begins.
COMMON ENGAGEMENTS
• Salesforce rescue, cleanup, and inherited-org ownership
• Sales Cloud and Service Cloud workflows, Flow, Apex, and LWC
• Experience Cloud portals and customer-facing processes
• Integrations, migrations, matching, duplicate control, and recovery
• Marketing Cloud and Account Engagement / Pardot
• Reporting, dashboards, sales operations, and user adoption
• Agentforce and practical AI workflows with review and security built in
A FAST, CONTROLLED DELIVERY MODEL
I begin with the smallest outcome that creates real value. You see working changes early, receive a written record of what changed, and review the result against the agreed workflow. Where the scope supports it, I price the work up front. Defects in my agreed scope are corrected at no additional charge; new requirements are scoped before they begin.
My Salesforce-specific delivery system accelerates investigation, implementation, testing, and documentation. I still own every architectural decision, production change, and client outcome. The result is senior delivery without big-partner layers or open-ended discovery.
RECENT HANDS-ON WORK
• End-to-end Experience Cloud portals
• Sales workspaces with dialer controls, follow-up dashboards, and campaign reporting
• Salesforce integrations with explicit source-of-truth, matching, and retry rules
• Complex Marketing Cloud and website integrations
• Long-running enhancement ownership for active production orgs
BACKGROUND
I previously led Salesforce engineering at Robert Half across Marketing Cloud, Experience Cloud, Customer Data Platform, and generative AI. My Salesforce credentials include Administrator, Platform App Builder, Platform Developer I, Business Analyst, Associate, and AI Associate.
Send me the workflow that is broken or delayed, what happens today, and the result you need. A screenshot or short recording is enough to start.
Bill B.
Salesforce Certified Services
Plymouth, Massachusetts
$125/hr$125 per hour4.7 (11) 25 jobs $1M+ total earnings
Salesforce admin/developer/solution architect with a deep background in project management, business analysis, requirements gathering, solution development and QA/testing. 19 years CRM implementation and customization experience including past 16 years and over 100 projects on SFDC. This experience provides an ideal solution for any client that needs someone who can work with end users/stake holders documenting requirements and turning them into reality.
Certified Administrator
Certified Advanced Administrator
Certified Platform App Builder
Certified Sales Cloud Consultant
Certified Community Cloud Consultant
Certified Security Specialist
Certified Agentforce Specialist
Proven success in enterprise solution delivery with excellent client-facing skills that have enabled Mr. Brennan to become a trusted adviser to clients in organizations ranging from start-up to Fortune 500. Experience includes 20+ years delivering solutions to over 40 national and international companies, with special emphasis on complex solutions for enterprise clients.
I’m a Salesforce Developer & Consultant with 10+ years of hands-on experience helping businesses streamline operations, close deals faster, and scale with smart CRM strategies.
Over the years, I’ve worked with clients across the world, and beyond, delivering tailored Salesforce solutions that solve real business challenges, whether it’s optimizing sales processes, improving service operations, or building scalable custom apps.
🔹 What I Do Best
Salesforce CPQ / Revenue Specialist - Configure, Price, Quote automation that simplifies complex sales cycles.
Custom Development (Apex, LWC, Visualforce) – Clean, scalable, and future-ready code.
Automation (Flows, Process Builder, Triggers) – Reduce manual tasks and boost team productivity.
Integrations & APIs – Salesforce ↔ third-party tools (Marketing, Finance, Support, Analytics).
Data Migration & Cleanup – Ensure accuracy and reliability across legacy systems.
Sales & Service Cloud Consulting – Set up scalable, user-friendly solutions for growth.
Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Agentforce, CPQ, Field Service, API's
I bring over 10+ years of hands-on experience in Salesforce development, business growth, and CRM strategy, helping businesses streamline operations, generate leads, and scale faster with smart, tailored solutions.
👉 My approach is simple: understand your business challenges first, then design Salesforce solutions that actually solve them. I focus on delivering results that improve efficiency, drive adoption, and create measurable business impact.
📌 Why Work With Me?
I bring 10+ years of proven expertise across industries like SaaS, Healthcare, Finance, and Retail.
I don’t just “implement Salesforce,” I align it with your business goals so it drives measurable impact.
If you’re looking for a reliable Salesforce partner who understands both the technical and business side of CRM, let’s connect. I’m here to help you make Salesforce work harder for your business.
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