Salesforce Senior Administrator / Implementation Consultant / Business Analyst
My area of expertise is designing, implementing, improving and managing Salesforce CRM databases.
Over 23 Years Salesforce CRM Administration & Management experience. 35 Years Business Aviation experience. 32 Years Sales Operations experience. 26 Years CRM Management experience. 12 Years OEM Mainframe Database System Management experience. 6 Years Data Support Team Management experience. 1.5 Years Quarterly Incentive Compensation Calculation to Payout Process Management experience. 3 Years Salesforce Architect, Implementation, Administration and Analytics Consulting. 25+ Years Volunteer Service & Leadership. 25+ years Microsoft Office. 5 Years Google Workspace. 2 Years Microsoft Dynamics CRM. Dozens of add-on Salesforce apps.
I've effectively worked remote for over 15 years. I'm willing to travel or work in local offices on an occasional basis. I have completed new Salesforce implementations for small businesses within 5 to 40 hours.
I'm an expert with Sales & Service Cloud system configuration and administration with hands-on experience in these Salesforce Products:
Sales Cloud - 23+ Years
Service Cloud - 10 Years
Salesforce CPQ - 2 Years
Salesforce Maps - 3 Year
Marketing Cloud - 2 Year
Experience Cloud (Customer Community) - 1 Year
Pardot aka Account Engagement - 2 Year
NPSP - 9 Months
Commerce Cloud (CloudCraze) - 4 Months
FSL - 3 Months
I've completed and worked with several Salesforce integrations including but not limited to Salesforce CPQ, Salesforce Maps, Marketing Cloud, DealHub, Quickbooks DB Sync, Qualtrics, Delighted, GetFeedback, CalidusCloud Clicktools, SalesRabbit, PhoneBurner, CloudCraze, Pardot, Marketo, LinkedIn Sales Navigator, Zoominfo, Mambo Merge, S-Docs, Spinify, Dataloader, Jitterbit, and Google Maps & Analytics.
I'm a team player that has designed and implemented several Salesforce instances. I am very comfortable working with all levels within an organization from drivers, call centers, or shop floor team members, all the way up to the CEO and Company Board Members. Implementations and system management experience ranges from creating the CRM tool for a Worlds Largest Business Aviation Maintenance Repair and Overhaul provider to Small Businesses with as few as 3 employees. I have worked in Business Aviation, Solar Construction, Veterinary Ultrasound Equipment Sales & Training, Trucking/Transportation, Heavy Equipment Part Sales, Venture Capital and Financial Services, Product manufacturers, Security and Paving companies, and with Non-Profit industries. I would love to expand my portfolio into new industries! I am absolutely passionate about my work and a self proclaimed Salesforce Evangelist. I've also worked with HubSpot and Microsoft Dynamics, and am able to help with other CRM tools, especially when migrating the CRM to Salesforce. I am an expert at digging into existing processes and translating business requirements into simplistic user interfaces in both Salesforce Lightning and Classic versions. I good at translating requirements and typically end up helping streamline existing processes.
I've replaced BI tools by building out custom functionality to capture the necessary data in Salesforce and then building out the associated dashboard reporting. I've managed Customer Satisfaction, Customer Loyalty and NPS survey processes with a variety of add-on tools. I've managed and dramatically streamlined incentive compensation payout and sales data management administration processes and procedures. I managed and processed requests from an end-user queue at an enterprise level company with over 600 requests annually and effectively consolidate and prioritize requests, recommend and implement best practice solutions.
I like to fix the things that cause pain in your CRM, App pre-purchase review, architecture, implementation, CRM administration by the hour and other cool things with Salesforce!
Salesforce Marketing Cloud
Salesforce
Aviation
Email Campaign Setup
Aerospace
Business with 1-9 Employees
Automation
Salesforce CPQ
Salesforce Lightning
Microsoft Office
Microsoft Dynamics CRM
Qualtrics
Marketing Automation
Salesforce Email Studio
Salesforce Sales Cloud
Data Migration
Daniel Scott B.
Scottsdale, Arizona
$60/hr
5.0
15 jobs
Certified Salesforce Architect | Agentforce AI Agent Implementation | Data Cloud | Sales & Service Cloud
Are your Salesforce workflows still running on manual handoffs while your competitors are deploying AI agents that work around the clock? I help mid-market and enterprise teams close that gap fast.
I specialize in:
• Agentforce implementation — autonomous Sales Agents, Service Agents, and custom agent workflows using Agentforce 360
• Salesforce Data Cloud — unified data architecture, data ingestion pipelines, identity resolution, and real-time segmentation
• End-to-end Salesforce org design across Sales Cloud, Service Cloud, and Experience Cloud
• AI-powered automation using Einstein GPT, Prompt Builder, and Flow Orchestration
What makes me different: I don't just configure I architect. Every engagement starts with understanding your business outcome, then building the Salesforce + AI stack that gets you there with zero technical debt.
Recent work includes:
• Deployed a multi-agent Agentforce solution for a SaaS company, automating 60% of tier-1 support tickets
• Built a Data Cloud implementation unifying 3 data sources across 2M+ customer records
• Designed and shipped a CPQ + Sales Cloud architecture reducing quote turnaround from 3 days to 4 hours
I hold active Salesforce certifications (Architect, Administrator, AI Specialist) and have been building on the platform for 10+ years across healthcare, fintech, manufacturing, and SaaS.
If you're evaluating Agentforce or planning a Data Cloud rollout, I offer a paid 1-hour architecture review ($200) before any commitment so you get expert input with zero risk.
Let's build something that actually works.
Salesforce Marketing Cloud
Salesforce CRM
API Integration
AI Model Integration
AI Implementation
AI Development
Salesforce Sales Cloud
Salesforce CPQ
Mulesoft
Salesforce Lightning
Salesforce Service Cloud
AI Consulting
Data Cloud
DocuSign
Intuit QuickBooks
Salesforce Einstein
Data Integration
Analytics Dashboard
Claude
GitHub Copilot
Jerry S.
Chandler, Arizona
$125/hr
4.2
11 jobs
Your marketing shouldn’t be a collection of disconnected campaigns. It should be a predictable system that generates qualified leads, supports your sales team, and drives measurable revenue.
I help growing B2B companies build that system.
With more than 25 years of executive marketing leadership, I serve as a Fractional Chief Marketing Officer and Marketing Director for companies that need strategic leadership without the cost of a full time executive.
I specialize in helping organizations that have outgrown their current marketing approach. Whether your leads have slowed, your CRM has become disorganized, your marketing lacks direction, or your sales and marketing teams aren’t aligned, I step in to identify the gaps, develop a clear strategy, and help execute the plan.
My background combines executive marketing leadership with deep technical expertise in CRM, marketing automation, business process improvement, and analytics. That means I don’t just develop strategy. I build the systems that turn strategy into measurable business results.
Industries I Know Well
✔ Residential Construction
✔ Commercial Construction
✔ Manufacturing
✔ Home Services
✔ Financial Services
✔ Technology & SaaS
How I Can Help
✔ Fractional CMO Leadership
✔ Marketing Strategy & Planning
✔ Demand Generation
✔ Lead Generation Systems
✔ CRM Strategy & Optimization
✔ Sales & Marketing Alignment
✔ Marketing Automation
✔ Customer Journey Mapping
✔ Executive Dashboards & KPI Reporting
✔ Revenue Operations
Platforms & Technology
✔ Salesforce
✔ HubSpot
✔ ActiveCampaign
✔ Pardot
✔ Marketing Cloud
✔ Zoho CRM
✔ WordPress
Why Clients Hire Me
• 25+ years leading marketing organizations and business growth
• Executive level strategy combined with hands on execution
• Strong background in both marketing and CRM technology
• Clear communication with stakeholders at every level
• Proven ability to simplify complex business challenges
• Trusted advisor focused on long term business growth
If you’re looking for someone to simply manage marketing tasks, I’m probably not the right fit.
If you’re looking for an executive partner who can align strategy, marketing, sales, and technology into a scalable growth engine, I’d welcome the opportunity to discuss your business.
🏆 Reviews and feedback from high profile clients 🏆
The client reviews below describe the quality of work and value that you can expect from working with me.
"Sales and marketing automation guru! Jerry has an uncanny knack for all things marketing, sales, and technology. He's phenomenal at building out CRM implementations like Salesforce, and creating processes and systems for sales growth. I've worked with him on a few projects and he always delivers."
★★★★★ | Josh Reynolds | Fairway Mortgage
"Jerry is a consummate marketing professional with vibrant ideas and tenacity to successfully implement creative strategies. He quickly figures out how to add value to the proposition in such a way that customers and prospects notice."
★★★★★ | Tom Cross - Finance | Accounting, and Construction CEO
"I've had the pleasure of working with Jerry on various projects over a span of 10 years. Throughout the various projects, it always struck me how much of an executor on any project Jerry is. To add a level of comfort, his charisma, and amazing sense of humor makes any encounter a positive one. In partnering in any future projects, I would line up to have Jerry on my team any day."
★★★★★ | Jonathan Cisneros | American Family Insurance
Salesforce Marketing Cloud
Salesforce
Salesforce CRM
Marketing Strategy
ActiveCampaign
HubSpot
Marketing Automation
Salesforce Sales Cloud
Web Design
Digital Marketing
Salesforce Lightning
CRM Software
Salesforce App Development
Zoho CRM
WordPress
Melissa G.
Chandler, Arizona
$45/hr
4.9
99 jobs
I help businesses build, enrich, and organize prospect data so their sales systems actually work.
I specialize in:
Targeted prospect list building
Data enrichment (emails, firmographics, validation)
CRM cleanup & organization (Salesforce and more)
I also work with founders and small teams to create simple SOPs and workflows, including customer support processes, so operations stay consistent as they grow.
My focus is simple: delivering clean, accurate, usable data that supports real outreach, not just exports.
About me:
I have 8+ years of experience supporting sales teams and data workflows across startups and growing businesses. Before working independently, I spent 10 years in sales (pharma and dental), consistently ranking in the top 10% nationwide. I understand how data actually gets used, not just how it’s built.
Feel free to reach out if you’d like to talk through what you need.
Best,
Melissa
Salesforce Marketing Cloud
Salesforce CRM
Microsoft Office
Data Entry
Data Cleaning
Online Research
Administrative Support
Phone Support
Salesforce Lightning
Customer Support
Sales
Email Support
Online Chat Support
Customer Service
Dean D.
Chandler, Arizona
$40/hr
5.0
1 jobs
Prepare to meet your Salesforce Developer expert! With over 15 years of mastering Salesforce, I specialize in crafting seamless solutions that harmonize with the Salesforce ecosystem, spanning Sales, Service, and Marketing Clouds. My skill set extends to Lightning Web Components Development, where I infuse efficiency and innovation into your projects.
Here is what sets me apart from other freelancers:
✅ Vast Experience: Over 15 years of hands-on expertise in Salesforce, bringing a depth of knowledge and insight that few can match.
✅ Strategic Problem Solver: Adept at combining Agile methodology with precise documentation to deliver tailored solutions that align perfectly with clients' needs.
✅ Comprehensive Mastery: Proficiency across Salesforce Sales, Service, and Marketing Clouds, ensuring a holistic approach to CRM enhancement.
✅ Cutting-Edge Tech: Skillful in Lightning Web Components Development, keeping projects at the forefront of innovation and efficiency.
✅ End-to-End Solutions: From complex automation and APEX development to seamless integrations, providing a complete suite of services that streamline clients' Salesforce journey.
Whether you're a startup, an established business, or seeking an MVP, you'll receive top-quality service at an affordable cost.
Let's collaborate to transform your Salesforce experience.
Salesforce Marketing Cloud
Salesforce
Salesforce CPQ
Salesforce Einstein
Salesforce Sales Cloud
Salesforce Service Cloud
n8n
Business Process Automation
Formstack
AWS Development
AI Consulting
Cursor
Claude 3.5 Sonnet
Claude API
AI Agent Development
LiveAgent
Salesforce Lightning
AI Model Integration
AWS Lambda
Twilio API
Sun N.
Chandler, Arizona
$30/hr
4.7
2 jobs
✅ Certified Salesforce Expert [ trailblazer.me/id/sundharkasinathan ]
I'm a Salesforce Certified, worked as Salesforce Admin, Team Lead and Has experience in Sales Cloud, Service Cloud, Manufacturing Cloud, Community Cloud/Experience Cloud, Health Cloud, Financial Service Cloud (FSC), CPQ, AppExchange development, API Integration and force.com experience. Working over 18+ years of solving business, technology and 10+ Years in Salesforce Development. and strategy challenges for system integration projects and more recently with a focus on cloud computing and SFDC implementations. I have a proven record of exercising independent judgment, critical thinking, and creative problem solving to get the job done. Coordinates cross functional business and technology teams to ensure project alignment.
Salesforce Marketing Cloud
Salesforce
Salesforce CRM
Pardot Development
Salesforce Lightning
Apex
Salesforce App Development
Salesforce Einstein
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce CPQ
Salesforce Email Studio
Salesforce Wave Analytics
Pardot
Pardot Marketing
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