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Salesforce Architect and Consultant with 13+ years of hands-on experience, helping businesses streamline operations, enhance customer engagement, and drive growth through custom Salesforce solutions. 🔹 Top 10% Salesforce Developer on Upwork 🔹 100% Job Success | 12,000+ Hours | $100K+ Earned 🔹 5-Star Feedback ⭐⭐⭐⭐⭐ & High Client Retention 🔹 AppExchange Product Developer | Agentforce | AI Agent 🔹 Available 24/7 | 45–50 Hours/Week 🔖 Certifications – 7x Salesforce Certified • Salesforce Certified Data Cloud Consultant • Salesforce Certified Agentforce Specialist • Salesforce Certified Platform App Builder • Salesforce Certified Platform Developer I • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce Certified Administrator 🏆 Career Highlights ✅ 50+ Salesforce implementations (Sales, Service, Experience, and Marketing Cloud) ✅ 120+ successful Salesforce integrations ✅ Published AppExchange App – from ideation to deployment ✅ Enterprise-grade CRM optimization for Healthcare, E-commerce, Real Estate, Tax Depreciation, Finance, and more 🛠 Industries Served Healthcare | E-commerce | Education | Non-Profit | Real Estate | Pharma | Automotive 💼 Core Competencies: • Salesforce Configuration & Customization (LWC, Aura, Apex, Flows) • Agentforce & AI Integration • Data Cloud & Salesforce Einstein • AppExchange Product Development • Salesforce Integrations (REST/SOAP APIs, Middleware) • Data Migration & Quality Management • Mobile App & Product Engineering • 3rd-party Integrations (DocuSign, G-Suite, QuickBooks, etc.) • AI Voice Agent (Retell AI, Twilio Voice, Vapi) Great With: * SaaS & CRM Solutions *Extensive experience in Salesforce Implementation, Development, Administration, Company Setup, High level of Customization, Configuration, Apex, Visualforce pages, Creating Triggers, Data quality management, and Data migrations from & to Salesforce, Mobile administration, Customizing Dashboards, Reports, Searches, Standard Objects, Workflow actions, Assignment rules, and Validation rules. * Extensive experience in integration with Social Media, payment gateways, Google Apps, QuickBooks, MailChimp, Constant Contact, Microsoft SQL Server, external system integration, DocuSign, G-Suite * Extensive experience in formula fields, workflows, Data Security, Reports, Dashboards, Data Import & Data migration In the past 12+ years, I have dedicated myself to learning how to improve processes for manufacturing, customer service, and program & software integration. I believe this journey has made me an excellent fit for understanding the needs your team has for their CRM. 📩 Let’s Connect Ready to transform your Salesforce experience? Let’s talk about how I can help you optimize, integrate, or scale your CRM.

I help businesses adapt to rapid technological change and optimize their sales and service workflows using Salesforce. With 9+ years of experience as a Salesforce Developer and Architect, I specialize in building scalable, high-performance solutions using Apex, Lightning Web Components (LWC), and API integrations. My focus is always on delivering measurable business outcomes through smart automation and system design. I have worked with global enterprises and Fortune 500-level companies, including British American Tobacco, DHL, and Airbnb, contributing to large-scale Salesforce implementations and enterprise CRM transformations. I also supported major clients such as Howden Group Holdings, Novidea, and Equifax, delivering Salesforce Sales Cloud and Service Cloud solutions that combine technical depth with business strategy. One of my key achievements includes delivering automation-driven improvements that led to a 50% increase in sales performance for a client. Core Focus: While I am fully specialized in the Salesforce ecosystem, I do not work with Zoho CRM or HubSpot CRM as primary platforms. My expertise is centered on Salesforce CRM only, delivering scalable and enterprise-grade solutions across: • Salesforce Administrator responsibilities • Salesforce Consulting and solution design • Salesforce Development and architecture What I Do: Salesforce Development & Customization • Apex, LWC, Visualforce development • Salesforce Lightning UI enhancements • Custom business logic and scalable architecture Salesforce CRM Implementation • End-to-end Salesforce setup and configuration • Sales Cloud and Service Cloud implementations • System design aligned with business requirements Process Automation & Optimization • Flow-based automation and Apex triggers • Workflow optimization for sales and service processes • Reduction of manual operations and inefficiencies Integrations & APIs • REST API integrations with third-party systems • Salesforce App Development with external platforms • Seamless data synchronization across systems Marketing & Engagement Support • Salesforce Marketing Cloud experience • Customer journey automation • Campaign integration and performance optimization Additional Expertise: • HTML, CSS, JavaScript for Salesforce UI enhancements • System audits and performance optimization • Ongoing support, maintenance, and upgrades • CRM architecture and scalability planning Value I Bring: • Strong balance of technical and strategic Salesforce expertise • Focus on measurable business outcomes • Enterprise-level experience across multiple industries • Clean, scalable, and future-proof solutions If you're looking for a Salesforce Developer, Architect, or Consultant who understands both technical execution and business impact, I’d be happy to connect and discuss your needs.

🏆 13x Salesforce Certified Architect | Enterprise CRM, CPQ & Integration Specialist I don't just implement Salesforce — I architect scalable revenue platforms that connect CRM, data, AI and enterprise systems into one powerful ecosystem. With 10+ years across Telecom, Energy, Insurance, Manufacturing and SaaS — I've delivered transformations that reduce operational costs, accelerate quote-to-cash cycles and turn CRM data into real business intelligence. ⚡ What makes me different from other Salesforce developers: Most developers build features. I build systems that scale — with clean architecture, deep integrations and AI-driven automation baked in from day one. 🎯 Core Expertise Salesforce Platform → Sales Cloud, Service Cloud, CPQ, Commerce Cloud (B2B) → Experience Cloud, Data Cloud, Health Cloud → Salesforce Industries (Vlocity) — Telecom, Energy, Insurance → Agentforce AI Agents — workflow automation & intelligent operations → Einstein Analytics, CRM Analytics (SAQL, Dataflows, Dashboards) → Apex, Triggers, LWC, Aura, Visualforce, Flow, Process Builder Integration & ETL → Boomi (Dell Boomi) — ETL pipelines, data orchestration, enterprise integration → MuleSoft-style REST/SOAP API architecture → AWS integrations (S3, SQS, SNS, Textract) → ERP, billing & order management connectors → Microservices architecture & event-driven systems Full Stack Development → Backend: Java (Spring Boot), Python, Oracle PL/SQL → Frontend: React.js, Angular, Vue.js → Database: SQL Server, MySQL, Oracle DB, MongoDB, NoSQL → AI implementation: Agentforce, OpenAI integrations, intelligent document processing CPQ & Revenue Architecture → Salesforce CPQ — custom pricing engines, discount frameworks, approval workflows → Vlocity CPQ & Order Management → Quote-to-Cash end-to-end architecture → Complex product catalog configuration 🏗️ Industries I've Delivered In ✦ Telecom    ✦ Energy    ✦ Insurance ✦ Manufacturing    ✦ SaaS    ✦ Healthcare   ✦ Aviation 📊 What Clients Get ✅ Architect-level thinking on every project ✅ Clean, documented, maintainable code ✅ Business-first approach — solutions tied to revenue outcomes ✅ Clear communication & milestone-based delivery ✅ Long-term partnership mindset 🤖 AI & Intelligent Automation I've built and deployed multiple Agentforce AI agents and AI-powered CRM workflows — helping enterprises automate service operations, sales processes and data pipelines while reducing manual workload significantly. This isn't theoretical AI knowledge — I've implemented it in production environments across multiple clients. 🔗 Tech Stack at a Glance | CRM | Salesforce, MS Dynamics 365, Zoho | | Integration | Boomi, REST/SOAP, AWS, MuleSoft patterns | | Languages | Java, Python, Apex, JavaScript | | Frontend | React.js, Angular, Vue.js | | Database | Oracle PL/SQL, SQL Server, MongoDB, NoSQL | | AI | Agentforce, Einstein GPT, OpenAI | | Cloud | AWS, Salesforce Cloud suite | 📞 Let's Talk If you're planning a Salesforce implementation, CPQ rollout, enterprise integration or AI automation — I offer a free 30-minute strategy call before any engagement. Let's turn your CRM into a revenue engine — not just a database.

I'm Muhammad Umer, a Salesforce Certified Developer specializing in Apex, Lightning Web Components, Experience Cloud portals, and third-party integrations (HubSpot, Stripe, Twilio, NetSuite, QuickBooks). I help businesses automate workflows, fix broken orgs, and connect Salesforce to the other tools they run on. Recent results: • Reduced sales cycle time 40% via Sales Cloud automation and custom opportunity stages • Cut partner onboarding time 55% with a custom Experience Cloud portal • Saved 20+ hrs/month by replacing manual approvals with Flow Builder automation • Increased qualified leads 35% through Pardot + Salesforce integration What I can help you with: ✔ Salesforce Development (Apex & LWC) Custom Apex classes, triggers, Lightning Web Components, batch jobs, and scalable backend logic. ✔ Flow Automation & Process Optimization Advanced Flows, approvals, orchestration, lead routing, case automation, and workflow redesign. ✔ Salesforce Architecture & Security Permission sets, sharing rules, role hierarchy, governance, and scalable org design. ✔ Experience Cloud Portals Customer and Partner portals with secure access, onboarding workflows, and custom experiences. ✔ Salesforce Integrations HubSpot, Stripe, Twilio, NetSuite, QuickBooks, REST APIs, webhooks, and third-party integrations. ✔ Revenue Operations & CRM Optimization Sales process automation, reporting, dashboards, pipeline visibility, and RevOps improvements. ✔ Data Migration & Cleanup Data Loader, Skyvia, ETL tools, deduplication, imports, and large-scale Salesforce migrations. Certifications Salesforce Certified AI Associate Salesforce Marketing Cloud Email Specialist Platform Developer I Platform Developer II Salesforce Administrator Platform App Builder If you're looking for a Salesforce expert who communicates clearly, understands business processes, and delivers production-ready solutions, let’s connect. Send me a message with your Salesforce setup, current challenges, and goals, and I’ll help you build the right solution. Optimized Skill Tags Salesforce Development Apex Lightning Web Components Salesforce Architecture Salesforce Flow Salesforce Integration Experience Cloud Sales Cloud Service Cloud Pardot Marketing Cloud Salesforce CRM API Integration RevOps HubSpot Integration Salesforce Health Cloud Automation & Patient Workflow System Salesforce Revenue Cloud Implementation & CPQ Optimization Experience Cloud Partner Portal with Custom LWC Components Salesforce + QuickBooks/NetSuite Integration Solution Advanced Salesforce Flow Automation & Approval System Salesforce Data Migration & CRM Cleanup Using ETL Tools

Hey guys! I am Dawid, and I help companies fix, optimize, and scale Salesforce and CRM systems to prevent lost leads, broken workflows, and inaccurate revenue reporting. I am a Certified Salesforce Developer/Consultant/Admin/Architect with 10+ years of hands-on experience in designing and delivering complex CRM, sales, and customer management solutions across different sectors including NGO, manufacturing, e-commerce, high-tech startups, and others. Proven expertise in leading end-to-end implementations of Sales Cloud, Service Cloud, Experience Cloud, CPQ, and NPSP, with strong focus on system architecture, integration, automation, compliance, and CRM setup processes. I also have experience working with related business platforms and integrations such as HubSpot, Zoho CRM, WordPress, email marketing tools, and Microsoft BI solutions, helping businesses connect sales, reporting, marketing, and customer operations into one scalable ecosystem. As a Salesforce consultant and HubSpot developer, I understand how important it is to create scalable CRM processes that improve pipeline visibility, automate communication, and support growing sales teams. Adept at collaborating with stakeholders, managing technical teams, and ensuring business alignment. Holds 10 Salesforce certifications and a solid background in both development (Apex, LWC) and DevOps practices. Passionate about building scalable, secure, and user-focused CRM systems. Skills and Expertise: 🔹Strong expertise in no-code/configuration tools such as Flows, Process Builder, Layouts, Custom Objects, Reports, and Dashboards 🔹Extensive experience with Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, NPSP, CPQ, Commerce Cloud, Revenue Cloud, and others 🔹Experience with CRM setup, HubSpot setup, and optimization of customer lifecycle and sales processes 🔹Knowledge of HubSpot, Zoho CRM, and integrations with external business systems and marketing platforms 🔹Experience supporting email marketing, lead nurturing, customer segmentation, and automated outreach campaigns 🔹Understanding of email marketing workflows, lead management, automation, and customer engagement processes 🔹Excellent communication and stakeholder management skills, effectively bridging technical teams and business users 🔹Broad knowledge of B2B solution architecture and technologies beyond Salesforce, enabling comprehensive enterprise-grade system design 🔹Ability to design scalable, secure, and user-focused CRM solutions that drive business value 🔹Skilled in DevOps and CI/CD processes using Salesforce CLI, Git, Azure DevOps, Bitbucket Pipelines, and GitHub Actions 🔹Apex, Lightning Web Components (LWC), Visualforce, integrations via REST, SOAP, OAuth, and GraphQL APIs 🔹Familiarity with full stack development concepts, WordPress development environments, and reporting tools including Microsoft BI 🔹Experience collaborating with technical teams that include full stack developers, analysts, and WordPress developers My Salesforce Certifications: 🔸Salesforce Certified Administrator 🔸Salesforce Certified App Builder 🔸Salesforce Certified Platform Developer I 🔸Salesforce Certified Platform Developer II 🔸Salesforce Certified Data Architect 🔸Salesforce Certified Sales Cloud Consultant 🔸Salesforce Certified Service Cloud Consultant 🔸Salesforce Certified Sharing and Visibility Architect 🔸Salesforce Certified Application Architect 🔸Salesforce Certified B2B Solution Architect If you're looking for a Salesforce expert, CRM consultant, HubSpot developer, WordPress developer, or full stack developer to improve your system, build new functionality, optimize sales operations, or solve complex CRM challenges, feel free to send an invite and we can discuss your project.

⭐ I am a highly experienced Salesforce Developer, Salesforce Administrator, and Salesforce Architect, Team and Tech Lead with 6+ years of experience, helping companies automate business processes, increase and optimize sales and service processes to sell effectively, and communicate with clients. I’ve successfully delivered 13+ long-term Salesforce projects across Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Health Cloud, Salesforce CPQ and Salesforce Marketing Cloud (SFMC). Also, I have experience in Salesforce App Development and building Salesforce AppExchange applications. Many of these projects lasted 6–18+ months, where I led full-cycle Salesforce implementations, automation, and integrations. As a Salesforce Developer and Salesforce Administrator, I have experience in different domains: Healthcare, Finance, Game Development, Travel, and Real Estate. I have successfully implemented and helped grow, deliver business solutions, and solve business problems for top companies that are ranked on the Fortune 500 and S&P 500, and trade on the New York Stock Exchange (NYSE). I specialize in custom Salesforce development, AI, Salesforce API Development, and Salesforce API Integrations with third-party integrations and external systems, and full-stack Salesforce app delivery for startups, enterprises, SMBs (Small & Medium Businesses), and SaaS platforms. My solutions focus on automation, scalability, and seamless data flow across systems. 🎯 What top Salesforce services do I provide as a Salesforce Developer: ✔️ Custom Salesforce Development and Customizations • I build custom development in Salesforce, using Apex, Apex Triggers, Lightning Web Components (LWC), Aura, Visualforce, JavaScript as a Salesforce Developer and full stack developer, • As a Salesforce Developer and Salesforce Architect, I build efficient and scalable Salesforce Flows, object modeling, automation, complex reports, and dashboards ✔️ API Integrations with External Systems • Solving Salesforce integration challenges with third-party systems – whether building from scratch or customizing existing solutions • REST & SOAP API design, Webhooks, Middleware (MuleSoft, Zapier, Workato, Dell Boomi) • Bidirectional data synchronization & real-time integrations • Salesforce integration with Stripe, HubSpot, Jira, Outlook, MuleSoft, Google Workspace, QuickBooks, DocuSign, Odoo, Twilio, Conga, OKTA, Outreach Platform, etc ✔️ Salesforce Automation & Flows • Salesforce Flow, Apex Triggers, Asynchronous Apex (Batch Apex, Scheduled Jobs, Queueable Jobs, future methods) • As a Salesforce Developer and Salesforce Administrator, I automate workflows and boost efficiency, increasing user productivity by 35% and reducing manual work by 40% ✔️ AppExchange Product Development • App design, Salesforce security review, packaging, and deployment ✔️ Salesforce CRM Setup, Migrations & Optimization • Data architecture, sandbox setup, automation design ✔️ Salesforce Experience Cloud / Portals • Secure, branded portals for customers, partners, or employees ✔️ Data Migration • Data migration from other Customer Relationship Management systems (Microsoft Dynamics, HubSpot, Odoo, etc.) to Salesforce. Provide services with Salesforce CRM and data entry. ✔️ Marketing Automation • Salesforce Marketing Cloud (SFMC), Pardot, email marketing, campaign automation, pardot consultant 🚀 Results and why clients choose me: • 6+ years of experience as Salesforce Developer, Salesforce Administrator, Salesforce Consultant, and Salesforce Architect • Delivered 13+ Salesforce projects across Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Health Cloud, and Salesforce Marketing Cloud, Salesforce CPQ, Salesforce nonprofit • Using Salesforce Service Cloud for the company that provides financial services, achieved an increase in agent productivity by 35% reducing manual work, and also cost savings. • Optimized and helped the company that provides credit services using Salesforce Sales Cloud increase revenue by 30% and boost team productivity. Lead-to-opportunity pipelines, sales automation, and reporting. • With Salesforce Health Cloud, in a project with medical services for doctors and patients, achieved improved patient engagement and streamlined care coordination across healthcare providers. 🎓Salesforce Certifications : • Salesforce Platform Developer I • Salesforce Certified Administrator I am not a hubspot developer, wordpress developer, aem developer, salesforce business analyst, seo, odoo implementation, sap fico. Looking for an experienced Salesforce Developer, Salesforce Administrator, Salesforce Consultant, or Salesforce Architect who understands business needs and technical aspects of Salesforce CRM? Let’s connect and discuss how I can help your business - automate business processes, increase revenue and customer satisfaction ☎️🤝