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🎯 Operations Director & Project Manager | AI Automation Specialist 10+ Years Scaling Businesses & Optimizing Operations I’m Mary Holmes, an experienced Operations Director and Project Manager who helps businesses streamline processes, reduce costs, and scale efficiently. With a proven track record of managing teams up to 50 members and delivering measurable results, I specialize in transforming operational challenges into growth opportunities. What I Deliver: 🎯 Operations Management • Business process optimization and standardization • Team scaling and organizational development • Cost reduction strategies (achieved 12% operational cost savings) • Workflow automation using AI solutions 📊 Project Management Excellence • Agile, Scrum, and Waterfall methodologies • Expert in multiple PM platforms: Asana, Trello, Zoho, ClickUp, Monday.com • Web development and app development project management • Cross-functional team leadership and coordination • Budget management and financial forecasting • Risk assessment and mitigation strategies 🤖 AI & Automation Solutions • Custom AI workflow automation using n8n • Zapier automation setup and workflow optimization • Internal operations optimization for efficiency, quality, and timeline improvements • Process digitization and manual task elimination • Automated reporting and data analysis systems • Technology integration for streamlined business operations 💼 Strategic Business Support • C-Suite executive collaboration and stakeholder management • Vendor management and contract negotiations • Compliance oversight and regulatory adherence • Strategic growth planning and execution • Performance measurement and optimization strategies • Team performance improvement through strategic planning 📈 Financial & Reporting Expertise • Quarterly and yearly report creation and analysis • Financial report development and interpretation • Budget management and P&L oversight • Data-driven decision making and KPI tracking 💻 Technical Communication & Remote Leadership • Developer team management and coordination • Web development project management (experienced with Lovable platform) • Technical project requirements gathering and documentation • Effective technical communication with development teams • Bridge between technical teams and business stakeholders • 10+ years of remote team management experience • Expert in running remote teams efficiently and effectively Recent Results: • Reduced operational costs by 12% while improving team productivity by 15% • Successfully managed 17+ cross-functional team members across multiple projects • Implemented AI automation solutions that eliminated manual processes • Streamlined content production workflows, reducing financial losses My Approach: I combine strategic thinking with hands-on execution, focusing on sustainable solutions that drive long-term growth. With 10+ years of remote work experience, I excel at managing distributed teams efficiently and effectively while maintaining high performance standards. My expertise spans multiple project management platforms (Asana, Trello, Zoho, ClickUp, Monday.com) and I specialize in measuring team performance to strategically plan improvements that help teams work better, faster, and smarter. Using automation tools like n8n and Zapier, I optimize internal operations for enhanced efficiency, quality, and timeline management. Having worked extensively with C-Suite executives, I understand the importance of delivering results that exceed expectations. Whether you need quarterly reporting, financial analysis, development project oversight, or comprehensive operational improvements, I bring the strategic insight and hands-on expertise to ensure your projects not only succeed but surpass your goals. Ready to transform your operations? Let’s discuss how I can help streamline your business processes and drive measurable improvements. Available for both short-term projects and ongoing operational support.

I don’t just help businesses “improve operations”—I help fix what’s actually slowing them down. With 15+ years of hands-on experience, I step into businesses to identify gaps, inefficiencies, and breakdowns across systems, processes, and teams—then build the structure needed for things to run smoothly and scale effectively. I’m known as The Business Operations Doctor because my approach is both diagnostic and practical. I look at how your business is functioning today, where it’s breaking down, and what needs to be built or rebuilt to support growth. I’ve worked across multiple industries and business models, supporting companies through growth phases, restructuring, system rebuilds, and operational clean-up. What I can help you with: ✔ SOP Development (clear, structured, and actually usable) ✔ Process Mapping & Workflow Design ✔ Operations Audits & Assessments ✔ KPI & Performance Tracking Frameworks ✔ System Implementation (ClickUp, GHL, CRMs, internal tools) ✔ Team Alignment & Operational Structure ✔ Process Improvement & Efficiency Optimization ✔ Program & Project Management ✔ Technology Improvement & Design How I work: I don’t deliver generic templates. I build systems based on how your business actually operates—your team, your workflows, your goals. Everything is designed to be used, maintained, and scaled. If your operations feel: Disorganized Reactive Hard to manage Or dependent on too many manual workarounds Then we’ll fix that—properly. Let’s build an operational foundation that supports your business now and where you're going next.

Oversaw operations of five livery companies. Impeccable attention to detail Excellent data entry skills, with a focus on both speed and accuracy Acute ability to prioritize time-critical duties Performs highly detail-oriented work and diligently doublechecks/triple-checks to ensure flawless communication and record-keeping Interpret and adhere accurately to multiple sets of documented policies and procedures Effectively identify and promptly resolve time-critical problems in a wide variety of situations while maintaining a positive attitude Possesses numerous project management skills Demonstrates technical proficiency in a wide range of programs and systems Establishes rapport quickly with clients and team members Exhibits analytical skills in both soft and technical aspects. Constructed and currently managing SQLite databases for an automotive telematics service start-up. Providing data analysis on vehicle purchasing statistics, interfacing with clients for public relations, marketing and sales, dabbling in reverse-engineering data from CAN-bus traffic, performing video editing in VSDC and additional miscellaneous tasks. Constantly maintains a high level of professionalism, patience, and efficiency. Strives to achieve legendary service to achieve client satisfaction and encourage customer retention in all roles.

Highly organized Event Coordinator and Project Manager with extensive experience managing corporate events, executive dinners, retreats, conferences, trade shows, and hospitality-driven experiences from concept to execution. I specialize in keeping projects organized, timelines moving, vendors aligned, and clients stress-free. With a background supporting executives, hospitality groups, and event-driven businesses, I bring a strong operational mindset paired with a polished client experience. I have coordinated everything from investor dinners and corporate symposiums to influencer retreats, trade shows, restaurant events, and multi-city roadshows. My experience includes remote event planning, vendor sourcing, logistics coordination, budgeting, timelines, attendee management, and on-site execution. Whether you need help planning a high-level corporate event, coordinating a launch, managing vendors, or organizing moving parts behind the scenes, I bring structure, communication, and problem-solving to every project.

𝐈’𝐯𝐞 𝐡𝐞𝐥𝐩𝐞𝐝 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐚𝐧𝐝 𝐭𝐡𝐞𝐢𝐫 𝐭𝐞𝐚𝐦𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫 𝐨𝐯𝐞𝐫 $𝟐𝐌 𝐢𝐧 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, 𝐬𝐚𝐯𝐞 𝟓𝟎𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬, 𝐚𝐧𝐝 𝐬𝐜𝐚𝐥𝐞 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐛𝐮𝐫𝐧𝐨𝐮𝐭. 𝐈 𝐝𝐞𝐬𝐢𝐠𝐧 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐟𝐫𝐞𝐞 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐭𝐨 𝐥𝐞𝐚𝐝, 𝐧𝐨𝐭 𝐦𝐚𝐧𝐚𝐠𝐞. If your backend feels messy or reactive, I’ll help you bring order, accountability, and structure so your team can scale with confidence. What I Help With • Operations Design & System Buildout – Turn scattered workflows into clear, trackable systems • Project & Task Management Setup – Implement ClickUp, Notion, Asana, or HubSpot for alignment and delivery • Client & Team Onboarding Systems – Build repeatable onboarding that saves time and increases retention • Delegation Mapping & Automation Strategy – Simplify responsibilities and remove manual work • Fractional COO Support – Long-term partnership to keep systems running smoothly as you scale Recent Results • Founder involvement down 40% • Team capacity up 2.5x • $2M+ recovered in revenue • 5000+ hours saved • 38% higher client retention Clients Say “Antonio helped us turn our SaaS operations into something structured and measurable. Our team finally knows who owns what.” — Sarah, SaaS Founder (6-person team, 5K+ users) “He streamlined our onboarding and training into one clear system. The difference in delivery quality was instant.” — Derrick, Agency Founder (20-person team) “Antonio helped me shift from operator to CEO. His systems gave me clarity and confidence again.” — Emily, Therapy Practice Founder (10-person team) Most founders reach out when: • Projects are delayed or disorganized • The team relies on them for every decision • Systems exist, but no one follows them • Growth feels harder instead of easier I step in, diagnose what’s broken, and quietly build the systems that get you back in control. 𝐈𝐟 𝐲𝐨𝐮’𝐫𝐞 𝐭𝐢𝐫𝐞𝐝 𝐨𝐟 𝐛𝐞𝐢𝐧𝐠 𝐭𝐡𝐞 𝐛𝐨𝐭𝐭𝐥𝐞𝐧𝐞𝐜𝐤 𝐚𝐧𝐝 𝐦𝐢𝐬𝐬𝐢𝐧𝐠 𝐨𝐮𝐭 𝐨𝐧 𝐠𝐫𝐨𝐰𝐭𝐡, 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐚𝐧𝐝 𝐥𝐞𝐭’𝐬 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐡𝐨𝐰 𝐭𝐨 𝐬𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐰𝐡𝐚𝐭’𝐬 𝐬𝐭𝐮𝐜𝐤.

Marketing Operations & Project Management Leader | 10+ Years Driving Revenue Through Systems & Strategy I help businesses scale by building the operational backbone that turns ambitious visions into executed results. With over 10 years managing marketing operations and complex projects, I've contributed to $70M+ in revenue by implementing systems that work. What I Do Best: Marketing Operations Management • Managed evergreen webinar funnel with $3M monthly ad spend • Built and optimized sales funnels generating multi-million dollar revenue • Coordinated challenge launches generating $3M per challenge • Implemented compliant marketing strategies for high-ticket coaching and course businesses • Extensive experience with ClickFunnels, Kajabi, HubSpot, Go HighLevel, and marketing automation platforms Project Management & Team Coordination • Led 15-person teams across multiple countries using Agile/sprint methodology • Managed 5+ concurrent client accounts with 7-8 figure revenue • Expert at translating strategy into actionable execution plans with clear timelines and deliverables • Experienced with ClickUp, Asana, Monday.com, Slack, and project management systems • Strong QA processes ensuring flawless campaign launches Operations & Systems Building • Restructured business models saving $500K+ annually • Built SOPs, workflows, and documentation for scalable operations • Managed both business operations and marketing operations simultaneously • Coordinated cross-functional teams including creative, development, and strategy • Experience with CRM management, email automation, and funnel optimization Client & Account Management • Managed high-value client relationships with weekly strategy sessions • Provided performance reporting and actionable insights • Identified upsell opportunities and expansion services • Maintained 95%+ client satisfaction through proactive communication • Comfortable working with founders, executives, and stakeholders Specialized Experience: • Course development and launch management across multiple industries • Challenge and webinar campaign coordination • High-ticket coaching and consulting business operations • Healthcare, education, e-commerce, and professional services sectors • UK-based companies managing US clients across time zones My Approach: I'm a systems-first thinker who turns chaos into clarity. I don't just execute tasks - I audit processes, identify improvements, and build infrastructure that supports growth. Whether it's managing sprints, optimizing funnels, or coordinating complex launches, I focus on outcomes over activity. Tools & Platforms: Marketing: ClickFunnels, Kajabi, Kartra, HubSpot, Go HighLevel, Active Campaign, Mailchimp, Klaviyo Project Management: ClickUp, Asana, Monday.com, Trello, Slack Analytics: Google Analytics, Segmetrics, Hyros, Convert.com CRM & Automation: Multiple platforms including webinar systems, email automation, and payment processors