Hire the Best Operations Managers in Kentucky

Human Resources SHRM-CP Management Business Consultant Operations Consultant Operations Management Customer Service & Support Sales & Marketing Advertising Marketing Consultant Digital Marketing Social Media Market Research & Surveys Sales & Lead Generation Foundation Document Creation Website Content Blog & Article Writing Editing and Writing Team Management Creative Writing Copywriting Administrative Support Data Entry Web Research Email Response Handling Graphic Design ***Please note, consultation rates are higher than the posted rate but include some research at no additional cost. The posted rate is for continuing contracts only. Thank you for understanding!*** Sometimes Upwork does not let you upload a resume to the job proposal (error messages) so if this happens please contact me through the message system and I will send you one right away. You're also welcome to check out my LinkedIn page (that I also am not allowed to link you to but I'm happy to provide for decision-making purposes). Most recently I was providing services as a Marketing Operations Manager for a tax software company (SaaS) and HR Operations Manager for a mental health clinic network. My most recent position prior to that was as Business Manager to a private mental health clinic in Canada for a year contract. Previous to that I was Operations Manager at Frontier Mining (released due to covid), Operations Manager at Amperslash Ltd. (1 year contract) and I was the VP of Operations for Interactive Health Technologies, Business Manager for The Coaching Connector, and Operations Manager for Cambridge Cloud Partners. As the VP of Operations I was the 'mouthpiece' of the head of the company and responsible for managing all day to day operations including writers, coders, SEO, project managers, and some administrative tasks. Before that, I was assistant to the VP Director of Operations at Thompson & Co. before I took a hiatus from working to be with my children. I have also worked extensively with research, customer service, marketing, sales, and nutrition. I am also a ND or Naturopathic Doctor and Master Herbalist. I also attended culinary school and have worked in the food/restaurant industry. While I love and enjoy that, I have found that my first love is the nuances and complexities of Human Resources and Operations Management.

⭐⭐⭐⭐⭐ "Denise is the type of teammate you want to hire full-time. She is the consummate professional, has a high attention to detail, takes ownership, and delivers with the utmost commitment to excellence. I can’t wait to work with her again." - Project Manager ________________________________________________________________________ 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 Operations Engineer with an MBA in Finance and advanced training in Operational Management. almost a decade improving throughput, reliability, and cost structure across industrial manufacturing, shipping, and e-commerce fulfillment. Builds data-driven workflows, automates handoffs (ETL → analytics → action), and hardens the stack (Linux/Windows Server/AD) to keep teams moving fast without breaking core systems. Comfortable from shop floor to SQL console—turning noisy processes into measurable, scalable, and compliant operations. ________________________________________________________________________ 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ⚙️ Workflow & Systems Engineering: Map, instrument, and optimize end-to-end processes; remove failure modes; formalize SOPs with measurable SLAs. ⚙️ Data & Automation: Design ETL pipelines; transform and validate data; surface KPIs and leading indicators in dashboards; trigger alerts and runbooks. ⚙️ Cost & Performance: Model capacity and constraints; run root-cause analyses (5 Whys/FMEA); deliver sustained cost reductions without service degradation. ⚙️ Cross-Functional Delivery: Lead multi-site initiatives; align ops, finance, IT, and vendor partners; manage risk and change control. ⚙️ Supply Chain & Fulfillment: Forecast demand, improve inventory turns, and compress dock-to-stock and pick-to-ship cycles. ⚙️Compliance & Reliability: Access controls (AD/least privilege), backup/restore, incident response, and continuous improvement loops. Languages: Python, JavaScript, SQL Data/ETL: ETL & ETL Pipelines, data validation, scheduling/orchestration, KPI tracking, reporting, process infographics Analytics & Tools: Microsoft Excel (advanced), dashboarding, ad-hoc analysis, forecasting, cost modeling Systems: Linux, Windows Server, Microsoft Active Directory Operations: Project Management, Business Operations, Logistics Management, Inventory Management, Communications, Critical Thinking, Administrative Support I’m passionate about creating systems that foster sustainable growth and empower teams to reach their highest potential. Whether you need help refining your operational strategy, managing day-to-day workflows, or transforming your business into a leaner, more efficient organization, I’m here to help you achieve your goals. ________________________________________________________________________ Keywords: Operations Engineer, Operations Excellence, Operational Efficiency, Continuous Improvement, Lean Six Sigma, Kaizen, Value Stream Mapping, Root Cause Analysis, FMEA, SOPs, KPI Tracking, SLA Management, ETL, ETL Pipeline, Data Engineering for Operations, Python, JavaScript, SQL, Microsoft Excel, Dashboarding, Forecasting, Cost Reduction, Capacity Planning, Throughput Optimization, Linux, Windows Server, Microsoft Active Directory, Access Control, Identity Management, Incident Response, Runbooks, Automation, Scheduling/Orchestration, APIs, Logistics Management, Inventory Management, Warehouse Operations, E-commerce Fulfillment, Shipping, Supply Chain, Vendor Management, Risk Management, Compliance, Quality Assurance, Project Management, Cross-Functional Collaboration, Communications, Critical Thinking, Process Infographics, Administrative Support, Business Operations, Resource Allocation, Budgeting & Forecasting, Strategic Planning, Customer Experience, Operations Automation, ADHD-friendly Systems (focus/structure), SMEs/Startup Operations, Remote Operations Consultant.

I believe the best work happens when you collaborate with people who feel like a natural fit. A work family where everyone is mutually invested in building something that makes a positive impact. For the companies and people I connect with, I am the dependable, all-around team member who can be counted on to take ownership of whatever tasks come up. For over a decade, I have specialized in scaling digital communities, optimizing business workflows, and enhancing customer experiences. Now, as an AI Solutions Integrator, I leverage AI-assisted development tools (Cursor/Antigravity) to architect and deploy custom web applications, serverless helpdesks, and automated CRMs directly on Google Cloud infrastructure. I am uniquely positioned to help your business scale because I combine deep product-market vision with the technical ability to actually build the solutions. Without the need for expensive, traditional development teams. I am self-taught, highly resourceful, and don't require micromanagement. At the same time, I am a proactive communicator. I know when to ask for clarity, and I am never afraid to share a different perspective or respectfully speak up if I see a more efficient path forward. When I join a team, my goal is to step up and grow right alongside you. What I Build & Integrate: -AI-Powered Helpdesks: Serverless omnichannel systems using Gemini AI for autonomous triage, drafting, and RAG knowledge base ingestion. -Interactive Web Apps: Zero-build stack (Vanilla JS, Tailwind CSS) quizzes and assessments deployed on Google App Engine with custom analytics dashboards. -Cloud Infrastructure: Architecting NoSQL databases (Google Cloud Datastore), CI/CD pipelines (GitHub Actions), and FastAPI backends. -CRM & Automation Systems: Building robust automated workflows and conversion pipelines in GoHighLevel (GHL). -White-Label SaaS Platforms: Designing responsive visual sales portals optimized for affiliates and live events. Beyond the code, I am an official Operations Manager with a proven track record. From growing online communities to over 600,000 followers to launching comprehensive affiliate programs and managing customer support. I am not just looking for a transactional gig. My intention is to enjoy the people I work with and contribute my skills to something that benefits others. Let’s connect and build something impactful together. -Matt

I am a results-driven small business operations expert with 7+ years of remote experience in operations leadership roles, specializing in optimizing customer journeys/funnels and automating systems for small businesses in the e-commerce and online course industries. I have 3+ years of experience as the right-hand to the Visionary/CEO, translating their vision into actionable, growth-focused systems for their team. Some of My Achievements Include: 💎 Implemented a fully automated time-to-value customer success strategy resulting in more than 200+ 5-star reviews, 80 reel video testimonials, and 20 YouTube video testimonials. 💎 Built and optimized a new sales process, achieving a 13% increase in call-to-close conversion rates, while successfully recruiting and training a high-performing sales team for our flagship service – a web development course and community for individuals seeking financial freedom. 💎 Engineered an end-to-end customer journey system and SOP playbook for the e-commerce template shop, resulting in increased purchases: 💎 Led the strategy for our e-commerce Black Friday sales campaign, resulting in 283 template orders; directed the marketing content strategy, engineered the Meta Ads approach, and built high-conversion sales pages and email copy. I seek to partner with visionary leaders at entrepreneurial small businesses to translate their vision into actionable, growth focused systems for their team. What I Can Help You With: ⚙️ Optimize your end-to-end customer journey and funnels, resulting in more purchases ⚙️ Oversee day-to-day operations of your company ensuring everything is on target ⚙️ Lead your team to keep everyone aligned to your vision ⚙️ Simplify and streamline your operations ⚙️ Manage your team's KPIs and projects ⚙️ Optimize your processes ⚙️ Automate tedious tasks ⚙️ Create SOPs and team training/onboarding ⚙️ Track performance metrics and build reporting dashboards ⚙️ Analyze data and make informed decisions to improve operations. ⚙️ Successfully implement EOS

I help service-based businesses build and improve streamlined workflows that drive growth and support long-term scalability. I specialize in designing systems that support your goals. My experience includes: -Workflow design + automation -Operation migration from manual process to all-in-one systems -Project Management on Asana -Contact and relationship management on Honeybook -Implement and maintain a structured digital filing system on Notion -Data entry and clean-up -Develop and maintain Standard Operating Procedures -Light Bookkeeping -Payroll

I'm an experienced CRM architect, marketing campaign strategist, and reporting/data analytics expert. I can stand up your CRM and implement automation to reduce work for you and your team. I have extensive experience in HubSpot CRM, including setup, integration with other CRM's, building a reporting framework and marketing campaign creation and management. *HubSpot Certified for Marketing, Sales, Reporting, SEO, and more! *Project Management expert and process improvement champion *Can create process documentation for future hires or for team reference *Experienced in training and onboarding diverse teams across an organization *I can build easy-to-use, automated reports for your team