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$65 hourly
Ronnie S.
- 5.0/5
- (39 jobs)
Experienced Leader with an entrepreneurial spirit and a demonstrated history of driving improvements in the information technology and services industry. I am skilled in Business Process Management, Operations Management, Customer Satisfaction Program Management, Balanced Scorecard Development and Implementation, Transformational Change Management, Program & Project Management, Performance Management & Reporting including KPIs, OKRs, SLAs, & SLO's, and Communications & Presentation Skills. I lead the development and implementation of a strategy management system which included the development and rollout of Strategy Maps, Balanced Scorecards, Strategic Initiative Tracking tool (program & project management methodologies), KPIs and OKRs with related Dashboards, Scorecards, and performance reports. I provided assistance in establishing a robust meetings and reporting framework to support the ongoing management of the "Strategy Management System" and provided training and support to the client's personnel. I have over 15 years experience in application development in Excel using VBA to bring innovative solutions or automation to solve complex client problems, implement the solution and train the client to maintain the solutions after implementation. I am especially experienced in building high performance teams and strong, trusted client and stakeholder relationships.

Operations Manager
Visual Basic for Applications
Business Operations
Windows App Development
Data Visualization
Automation
Report
Data Modeling
Dashboard
IT Management
Process Improvement
Program Management
Cross Functional Team Leadership
Business Process Management
Continuous Improvement
Microsoft Excel
$100 hourly
Christina Y.
- 5.0/5
- (3 jobs)
“My expectations were far exceeded… Her demand for quality filters down to us, as she would rather go out of her way for us than allow us to take a shortcut… She's top of my list… Christina takes it to the next level… made the experience fun and memorable.” << Words from clients who STILL talk about the long-lasting effect my work has made on their business. I've worked across most industries, fields, and business types, from engineering to marketing, fortune 100s to startups, COO to service worker, and have been a CEO with my own team of 10, consultant, and coach. If you're looking for someone with a lot of varied & unique experiences who is also highly motivated, always learning, mission-driven, growth-focused, then let's set up a call today.

Operations Manager
IT Asset Management
Technical Project Management
Computer Engineering
Business Operations
Team Management
Client Management
Business Consulting
Coaching
Career Coaching
Event Management
Workshop Facilitation
Team Alignment
Management Consulting
Leadership Development
Leadership Coaching
$167 hourly
Denise C.
- 4.9/5
- (19 jobs)
⭐⭐⭐⭐⭐ "I could not be more happy with the effort by Denise, she is so switched on and versatile. with skills and knowledge in each department. Not only is she productive, but also highly trustworthy and passionate about winning together. She has come into my business, and restructured things to be more efficient, and assisted me to take workload off my plate. Mind blowing what a good team can do for your business. If you work with Denise, you will know exactly what I am talking about." - Business Operations Manager ________________________________________________________________________ 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 With an 𝙈𝘽𝘼 (𝙈𝙖𝙨𝙩𝙚𝙧 𝙤𝙛 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙤𝙣) in Finance and a certification in 𝘼𝙙𝙫𝙖𝙣𝙘𝙚𝙙 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 from the 𝘼𝙢𝙚𝙧𝙞𝙘𝙖𝙣 𝘾𝙤𝙪𝙣𝙘𝙞𝙡 𝙤𝙛 𝙀𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣, I bring over a decade of proven success in optimizing operations, reducing inefficiencies, and driving profitability. My experience spans across industries such as industrial manufacturing, shipping, and e-commerce fulfillment, where I've helped companies—ranging from small Amazon fulfillment startups to large-scale industrial firms—achieve operational efficiency and growth. ________________________________________________________________________ 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ⚙️ Operational Efficiency: Designing and implementing streamlined workflows that reduce operational costs and maximize resource utilization. ⚙️ Cost Optimization: Identifying cost-saving opportunities without compromising on quality, service, or delivery speed. ⚙️ Strategic Leadership: Leading cross-functional teams to align operations with broader business objectives, ensuring seamless execution. ⚙️ Process Improvement: Developing and executing process improvements that enhance productivity, reduce downtime, and scale business operations efficiently. Data-Driven Decisions: Leveraging data analytics to monitor KPIs, forecast operational performance, and make informed decisions. ⚙️ Vendor & Supply Chain Management: Ensuring a strong supply chain and vendor relationships that contribute to timely delivery and reduced operational bottlenecks. ⚙️Technology Integration: Implementing innovative technology solutions to drive automation and scalability in day-to-day operations. ⚙️ I’m passionate about creating systems that foster sustainable growth and empower teams to reach their highest potential. Whether you need help refining your operational strategy, managing day-to-day workflows, or transforming your business into a leaner, more efficient organization, I’m here to help you achieve your goals. ________________________________________________________________________ ⚠️ 𝗣𝗼𝗹𝗶𝗰𝗶𝗲𝘀 🛑 First week's payment is 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐢𝐧 𝐚𝐝𝐯𝐚𝐧𝐜𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐰𝐨𝐫𝐤 𝐛𝐞𝐠𝐢𝐧𝐬. This upfront payment serves as a commitment to the partnership and ensures that resources are available to initiate and sustain the contract. It also provides both parties with a sense of security and sets a professional tone for the engagement. If this requirement is not agreeable, it is an indication that we may not be the right fit to work together. (For example, if the agreed rate is $50/hour for 30 hours per week, the upfront payment would be $1,500. This policy is 𝐧𝐨𝐧-𝐧𝐞𝐠𝐨𝐭𝐢𝐚𝐛𝐥𝐞 and applies universally.) 🛑 If your company cannot comfortably afford to pay an Operations Manager for at least six months, we will not be a good fit. If your budget is uncertain, and your cashflow is unstable we will not proceed. This policy ensures stability and uninterrupted operations. Financial uncertainty can hinder progress and create unnecessary stress for all parties involved. ________________________________________________________________________ Keywords: Operations Manager, Virtual Operations Manager, Remote Operations Consultant, Small Business Process Improvement, Startup Operations Support, Operations Strategy for SMEs, Project Management Freelance, Budgeting & Forecasting for Small Business, Workflow Optimization, KPI Tracking, Team Leadership for Small Teams, Cross-Functional Coordination, Inventory Management for SMEs, Customer Experience Improvement, Cost Reduction Strategies, Strategic Planning for Small Business, Resource Allocation, Risk Management Consultant, E-commerce Operations, Operations Automation, ADHD, Supply Chain Management, Logistics Management, Process Improvement, Lean Six Sigma, Continuous Improvement, Project Management, Budgeting & Forecasting, Strategic Planning, Workflow Optimization, Quality Assurance (QA), Key Performance Indicators (KPIs), Team Leadership, Cross-Functional Collaboration, Inventory Management, Resource Allocation, Risk Management, Operational Efficiency, Cost Reduction, Manufacturing Operations, Retail Operations, Supply Chain Logistics, Warehouse Operations, Customer Experience, Compliance & Regulatory

Operations Manager
Business Process Management
Documentation
Startup Consulting
Process Flow Diagram
Process Documentation
Digital Project Management
Business Consulting
Process Development
Business Operations
Business Management
Operational Plan
Operational Planning
Requirement Management
Business Analysis
$50 hourly
Gabrielle Y.
- 5.0/5
- (18 jobs)
Management Business Consultant Operations Consultant Operations Management Customer Service & Support Sales & Marketing Advertising Marketing Consultant Digital Marketing Social Media Market Research & Surveys Sales & Lead Generation Foundation Document Creation Website Content Blog & Article Writing Editing and Writing Team Management Creative Writing Copywriting Administrative Support Data Entry Web Research Email Response Handling Graphic Design ***Please note, consultation rates are higher than the posted rate but include some research at no additional cost. The posted rate is for continuing contracts only. Thank you for understanding!*** Sometimes Upwork does not let you upload a resume to the job proposal (error messages) so if this happens please contact me through the message system and I will send you one right away. You're also welcome to check out my LinkedIn page (that I also am not allowed to link you to but I'm happy to provide for decision-making purposes). Most recently I was providing services as a Marketing Operations Manager for a tax software company (SaaS) and HR Operations Manager for a mental health clinic network. My most recent position prior to that was as Business Manager to a private mental health clinic in Canada for a year contract. Previous to that I was Operations Manager at Frontier Mining (released due to covid), Operations Manager at Amperslash Ltd. (1 year contract) and I was the VP of Operations for Interactive Health Technologies, Business Manager for The Coaching Connector, and Operations Manager for Cambridge Cloud Partners. As the VP of Operations I was the 'mouthpiece' of the head of the company and responsible for managing all day to day operations including writers, coders, SEO, project managers, and some administrative tasks. Before that, I was assistant to the VP Director of Operations at Thompson & Co. before I took a hiatus from working to be with my children. I have also worked extensively with research, customer service, marketing, sales, and nutrition. I am also a ND or Naturopathic Doctor and Master Herbalist. I also attended culinary school and have worked in the food/restaurant industry. While I love and enjoy that, I have found that my first love is the nuances and complexities of Operations so that is why I have stuck with my original career path.

Operations Manager
Payroll Accounting
Supervision
Management Skills
Administrative Support
Human Resource Management
Customer Service
Sales Management
Business Operations
Project Management
Business Development
$45 hourly
Paige D.
- 5.0/5
- (2 jobs)
Connector of ideas and people; equipping those around me with tools to live on purpose. With over 17 years' experience of managing and developing teams, I thrive in opportunities to elevate processes while leading, training, and developing people. Regardless of how varied the roles, it's all about engaging your sphere of influence: seeking people development and process improvement opportunities and initiating creative and results driven solutions. Work experience highlights include instructional design, change management, learning and development, staffing and recruiting, Articulate Rise and Storyline, Workday LMS administration, operations, sales and marketing, and entrepreneurial supports. Experienced and skilled facilitator in cultural development, team leadership, process creation and implementation, strategic thinking, and problem solving. Successful and innovative information technology systems trainer. Uniquely poised to launch and maintain successful learning and development within various organizations -- major corporations, large and mid-sized nonprofits and fast paced start-ups. Open to any projects that will help your organization elevate to the next level to fit scope, make it scalable, and ensure it is sustainable. StrengthsFinder: WOO, Connectedness, Belief, Includer, Input (Developer is #6) MBTI: ENFP Color Code: Yellow/Blue Enneagram 2 Predictive Index: Promoter

Operations Manager
Instructional Design
Entrepreneurship
Nonprofit
Online Instruction
Leadership Development
Workshop Facilitation
Employee Onboarding
Customer Onboarding
Canva
Business Operations
Administrative Support
Staff Recruitment & Management
Leadership Training
$35 hourly
Kailey W.
- 5.0/5
- (1 job)
I am an operations specialist experienced in bringing order to chaos. With a robust background in the real estate, pharmaceutical, and retail sectors, I bring a wealth of experience in optimizing systems and operations for small and medium sized businesses. Organizational Mastery: Skilled in creating streamlined systems to standardize operations. Whether it's implementing efficient workflows or conducting system audits, I ensure that everything runs seamlessly, freeing up your time to focus on what matters most. CRM Setup & Management: I specialize in setting up and optimizing Customer Relationship Management (CRM) systems. From selecting the right CRM for your business to customizing it for your unique needs, I ensure your client interactions are not just managed but enhanced. Automation Made Easy: Say goodbye to manual tasks! I excel in automating follow-up processes and lead nurturing, allowing you to engage with your audience more effectively. Let your systems work for you, so you can concentrate on strategic decision-making.

Operations Manager
Strategy
CRM Automation
Real Estate Virtual Assistance
Real Estate Business Plan
Business Operations
System Administration
$148 hourly
Otavio M.
- 0.0/5
- (0 jobs)
The quick version: I'm a seasoned startup operator with a background in operations and scaling cash-strapped departments to over 7 figures of revenue 👋 I like to move fast and get things done. Speed is my weapon of choice. And quality never has to sacrifice. Feel free to check out AzuliStudios.com for some more detailed work. Stoked to connect! --------------- The long version: Great to meet you! I'm Otavio, a guy who has worn many hats throughout my career but has found a deep passion for making sucky processes enjoyable. I was a Venture Fellow at Landing, where I built teams and departments to 7 figures in revenue. This is where I became really great at operations automation. I literally had a second laptop constantly running scripts that were holding together entire business units. Scrappiness teaches you a lot. Now, I build fully custom solutions that integrate seamlessly with what you already do. Optimize processes, enhance efficiency, and drive growth using tools like Make.com, Zapier, Airtable, and much more. Here are some examples: - Chatbot that drives traffic to conversion - Chatbot that offloads customer service - Ai generated proposal creation - Ai enhanced onboarding - Automated Ops teams communication via CRM - Marketing automations + lead scraping I primarily work with marketing agencies, e-commerce brands, and small/medium service businesses, but am happy to work with anyone who is experiencing business growing pains! People have enjoyed working with me because of my particular attention to detail and rapid execution. I love what I do and would be honored to share some of my techniques with you. If you're looking to save time and resources to focus on higher leverage tasks, I am happy to help. I am well-versed in navigating and scaling complex processes, and am fully confident I can help you on your way to greatness. I look forward to hearing from you!

Operations Manager
Chatbot Development
Project Management
Pitch Deck
Business Operations
Sales Operations
Operations Analytics
Marketing Automation
Copywriting
Sales
Outbound Sales
Strategy
System Automation
Automation
Sales Optimization
$65 hourly
Joshua M.
- 0.0/5
- (0 jobs)
Experienced Human Resources and Organizational Development Leader with 15+ years of supervisory leadership within business, military, and healthcare industries. Results-driven and strategic leader with Prosci certification in change management and SHRM-SCP certification in human resources. Skilled in leading organizational change initiatives, developing and implementing HR strategies, and fostering a culture of continuous improvement. Proven track record of driving business outcomes through effective change management, talent development, and employee engagement. Adept at analyzing complex organizational challenges and developing tailored solutions to drive success. Effective interpersonal, verbal, and written communicator with advanced proficiency in Microsoft Office, data analytics, data visualizations, and HR information systems.

Operations Manager
Data Analysis
Business Operations
Human Resource Management
Organizational Development
Recruiting
Business Coaching
Career Coaching
HR & Business Services
Continuing Professional Development
Analytical Presentation
Coaching
Management Consulting
$65 hourly
Chandler G.
- 0.0/5
- (0 jobs)
Skills EHR Implementation/Analyst Recruiting/Human Resources Business Operations Management Accounts Receivable Healthcare Management Epic NextGen Revenue Cycle Management Project Coordination Leadership Results-driven professional with a strong background in revenue cycle, project management, and process improvement. Adept at taking initiative and analyzing complex situations to identify areas for improvement. Demonstrated expertise in developing and implementing innovative strategies to enhance efficiency and optimize staffing levels. Proven track record of driving successful outcomes through effective collaboration and attention to detail.

Operations Manager
Data Collection
Report
Accounts Receivable Management
Business Operations
Project Management
Revenue Cycle Management
Analytical Presentation
Recruiting
HR & Business Services
$60 hourly
Ashley B.
- 5.0/5
- (2 jobs)
Your business is growing. You’re drowning in to-dos. And your systems? Total mess. But what if your business could run without you being stuck in the weeds? Hi, I’m Ashley! I help service-based founders and online entrepreneurs stop drowning in the day-to-day by building digital systems that actually work. With 20 years of real-world business experience—from launching and running a regulated brick-and-mortar service business to scaling a successful online coaching and course platform—I understand what it takes to streamline your backend so you can grow without burning out. ✨ Whether you’re launching a new offer, setting up your CRM, or trying to get your sales funnel to actually convert, I help you clean up the chaos and build intentional, automated systems that run in the background (even while you sleep). 🔧 What I Can Help You With: ✅ Sales Funnel Strategy & Builds (Kajabi, ClickFunnels, GoHighLevel) Craft high-converting funnels designed to move people from interest to purchase with ease. ✅ Landing Page Design & Optimization Create beautiful, strategic landing pages that capture attention and drive action. ✅ CRM Setup & Email Automation (Infusionsoft, ConvertKit, ActiveCampaign) Implement lead nurturing workflows, appointment reminders, and automated follow-ups. ✅ Lead Magnet & Nurture Funnels Design opt-in funnels that consistently bring in aligned leads every day—without ad spend. ✅ Online Course & Membership Site Setup Set up engaging digital programs that scale your knowledge and deliver real transformation. ✅ Workflow Optimization & Systems Integration Simplify your backend processes using automation tools like Zapier, Manychat, and more. ✅ Internal Workflow Audits & Systems Strategy Evaluate how your team operates and map out custom solutions to reduce friction, improve communication, and drive accountability. 💡 Why Work With Me? I’m not just here to “tech things out.” I help you think through your business—then I build the backend to match. Whether you're launching something new or cleaning up a system that's gotten messy over time, I bring both strategy and execution to the table. ✨ Ready to get started? Take a peek at my Project Catalog to explore ready-to-go packages designed to meet your needs — or browse my Portfolio to see examples of my work in action. Not sure where to begin? No worries! Just send me a quick DM — I’d love to learn more about your project and help you map out the best next steps. 😊 Let’s build something amazing together! 🚀

Operations Manager
Business Operations
Systems Development
Landing Page Design
Course Creation
ClickFunnels
Kajabi
ManyChat
Lead Generation Strategy
Social Media Strategy
YouTube Marketing
Sales Funnel
Startup Consulting
Business Consulting
CRM Automation
Automated Workflow
$20 hourly
Kayla E.
- 5.0/5
- (3 jobs)
Key Skills: * Technically proficient when learning new software and operating systems. * Excellent at multitasking situations with multiple roles and responsibilities. * Leader with 4 years of experience in people and business management. * Proficient in some Microsoft Office products, such as Word and Excel. * Analytical and detail oriented in identifying issues and areas of opportunity.

Operations Manager
Data Entry
Google Spreadsheets API
Business
Business Operations
Business Management
Customer Service
Microsoft Office
Management Skills
Microsoft Word
Workforce Management
$60 hourly
Chrissy H.
- 0.0/5
- (0 jobs)
I am a Fractional Chief of Staff and Director of Operations with 15+ years of experience helping executives and organizations streamline operations, improve decision-making, and drive strategic initiatives. With a strong background in executive leadership, business operations, and team performance management and coaching, I specialize in optimizing workflows, enhancing cross-functional collaboration, and aligning teams with business goals. Career Highlights: ✅ Improved executive decision-making speed by 30% through KPI tracking, real-time dashboards, and data-driven reporting. ✅ Increased operational efficiency by 35% by streamlining workflows, automating processes, and optimizing executive operations. ✅ Strengthened leadership execution by 25% by refining communication strategies, optimizing strategic alignment, and leading key initiatives. I have worked with high-growth startups, midmarket companies, and nonprofit organizations, serving as a trusted advisor to CEOs and leadership teams. My expertise includes: ✔ Strategic Planning & Execution – Turning high-level vision into actionable goals and measurable outcomes. ✔ Process Improvement & Efficiency – Increasing operational effectiveness by refining systems and automating workflows. ✔ Executive Support & Business Operations – Managing priorities, decision-making frameworks, and performance tracking. ✔ Leadership Development & Team Optimization – Driving engagement, retention, and high-impact results. ✔ Cross-Departmental Project Management – Coordinating initiatives that improve communication and efficiency. If you need an experienced Fractional Chief of Staff or Director of Operations to help scale your business, optimize team performance, or drive strategic initiatives, let’s connect!

Operations Manager
Client Management
Relationship Management
Business Operations
Business Management
Accounting Basics
Communications
Management Skills
Management Consulting
Marketing
Accounts Receivable Management
Accounts Payable Management
Trello
Google Workspace
Asana
Microsoft Office
$15 hourly
Caleb B.
- 0.0/5
- (0 jobs)
I have been thriving in sales roles for 5+ years & I bring a unique blend of expertise to the table being diverse in various markets and industries.

Operations Manager
Virtual Assistance
Management Skills
Customer Service
Property Management
Outbound Sales
Business Operations
Call Center Management
Phone Communication
Sales
Technical Support
Medical Records Research
BPO Call Center
Scheduling
Data Entry
Filing
$25 hourly
Ashlea D.
- 0.0/5
- (0 jobs)
I am a fifteen year veteran of a Fortune 100 company, having worked in multiple management roles, including shift supervisor, driver supervisor, and health and safety management. I have experience - maintaining safety compliance documentation - developing safety programs - training people for all types of roles, including delivery drivers, hazardous materials responders, management trainers, and package handlers - creating and verifying training schedules for more than a thousand employees I am proficient in Microsoft office and learn software programs quickly, and I am accomplished in writing and editing training materials and can bring that skill to other types of writing and editing.

Operations Manager
Proofreading
Photography
Safety Assessment
Management Skills
Social Media Content
Business Management
Business Operations
Training
Workplace Safety & Health
Editing & Proofreading
Writing
Microsoft Office
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