Hire the Best Operations Managers in Connecticut

⭐⭐⭐⭐⭐ "a GEM to work with. She had a knack for figuring out exactly where things were broken in my processes, got me organized, and streamlined." - Happy Upwork Client While my competitors show you their badges, I'll show you exactly how I'd fix your biggest operational headache in the next 30 days. New to Upwork? Yes. New to transforming businesses? Absolutely not. Here's the truth: you didn't start your business to become a project manager. But somehow, that's exactly what you're doing now. Your calendar is chaos. Emails are everywhere. And you're the only one who actually knows where anything is. If you disappeared for a week, your business would come apart. You know that sinking feeling when your business starts running you instead of the other way around? 😩 You wake up to 47 unread emails and 3 urgent “just checking in” messages from your team 😩 You’ve got projects half-finished, tasks lost in apps, and no clear picture of what’s actually done 😩 You’ve tried hiring help before - but it took longer to explain the work than to just do it yourself 😩 You’re working late nights cleaning up missed details that should’ve been handled hours ago 😩 And deep down, you’re afraid the whole thing might collapse if you take an actual weekend If that’s you - you don’t need more systems, you need better management of the ones you already have. ⭐⭐⭐⭐⭐ "[She] was thorough, timely, responsive, and very easy to work with. I could not have asked for more." - Upwork Client With over 5 years of experience in project and operations management - and a decade supporting entrepreneurs - I help you create calm out of chaos. I’m known for being responsive, detail-driven, and relentlessly organized. With a 100% Job Success Score, I treat your business like my own and always go the extra mile to deliver results that actually stick. Here's what changes when we work together: ✅ Your team knows exactly what they're supposed to be doing (and actually does it without constant check-ins) ✅ Projects finish on time because everyone's aligned and deadlines are tracked from the start ✅ You get your weekends back because nothing slips through the cracks anymore ✅ Your business runs smoothly even when you're not in the room ✅ You finally have bandwidth to actually grow your business instead of just surviving it ⭐⭐⭐⭐⭐ "She was organized, thorough, curious, and well-prepared for our time together, and she over-delivered on what she promised." - Happy Upwork Client ⭐⭐⭐⭐⭐ "Day went above and beyond the scope of work given. Very knowledgeable and completed the project a few hours ahead of time." - Repeat Upwork Client ⭐⭐⭐⭐⭐ "[She] put a lot of effort into this challenging task and proved to be a hardworking contributor." - Upwork Client ⭐⭐⭐⭐⭐ "Dayla absolutely exceeded my expectations. She will be the first person I contact in the future!” - Upwork Client Here's how we work together: → Step 1: You tell me your biggest operational pain point right now - the thing that's actually keeping you up at night → Step 2: I assess what's broken, propose a fix, and get to work while you get back to running your business → Step 3: You review what I've built, I refine based on your feedback, and you're left with systems that actually work → Step 4: We create a plan to keep things running smoothly long-term ⭐⭐⭐⭐⭐ “I recommend her highly and without hesitation.” - Upwork Client Not sure yet? Start with my 2-hour money-back guaranteed trial. Zero risk - if you don’t love how I work, you don’t pay a dime. Send me a message about your project and let’s talk. Tell me what’s not working in your business right now - I’ll take a look, share an honest perspective, and let you know if I can help. No pressure. Just a real conversation about making your business work for you instead of the other way around.

I help mission-driven leaders turn their ideas into polished, visual deliverables that reflect their brand and values. With 3+ years of experience across digital storytelling, communications, and visual design, I specialize in creating clean, social media graphics and materials for social impact organizations, small businesses and entrepreneurs. I’ve supported clients with everything from: - Branded pitch decks and presentation design - Ebooks, infographics, and social media graphics - Website visuals and copy (especially Squarespace & Wix) - Launch materials for programs, courses, and campaigns - Visual storytelling for nonprofits and equity-centered brands As an experienced project manager and consultant with a background in social work, I have also supported nonprofit teams, agencies and service-based businesses in areas such as: - Project & program management - Operations & executive assistance - Vendor management, invoicing, and backend systems - SOP creation and team onboarding - Logistics for workshops, webinars, and conferences - Stakeholder engagement and cross-collaboration My clients appreciate that I bring both structure and flexibility—I’m systems-minded, detail-oriented, and able to jump in and get things done quickly. Whether you need short-term project help or ongoing operations support, I’ll help you stay on track and free up your time to focus on what you do best.

**Helping Business Owners Stay Organized, Efficient, and Focused on Growth** I help business owners reclaim their time by handling the behind-the-scenes tasks that keep operations running smoothly—so they can focus on leading, growing, and scaling their business like a true CEO. I'm an organized, detail-oriented Operations & Administrative Support Specialist with experience supporting day-to-day business operations, managing administrative tasks, streamlining workflows, and creating systems that improve efficiency. Whether you need someone to keep your business organized, manage ongoing projects, or ensure nothing falls through the cracks, I'm here to help. **Here's how I can support your business:** ✔️ Administrative & Executive Support ✔️ Operations & Systems Management ✔️ Calendar & Project Coordination ✔️ Email & Inbox Management ✔️ Social Media Publishing & Scheduling ✔️ SOP & Process Documentation ✔️ Google Workspace & Notion Management ✔️ Data Entry & Internet Research ✔️ Client Communication & Customer Support ✔️ Workflow Organization & Process Improvement I'm proficient with tools including Google Workspace, Notion, Meta Business Suite, Microsoft Office, Canva, Zoom, Slack, and project management platforms such as Asana, Trello, and ClickUp, allowing me to adapt quickly to your existing systems. I pride myself on being proactive, dependable, highly organized, and easy to work with. I communicate clearly, pay close attention to detail, and genuinely care about helping businesses operate more efficiently. My goal is to become a trusted member of your team—not just complete tasks, but help create organized systems that support your long-term success. If you're looking for a reliable Operations & Administrative Support Specialist who takes initiative, values accuracy, and is committed to helping your business run smoothly, I'd love the opportunity to work with you. Let's connect and discuss how I can support your business!

I’m a Senior Business Consultant and an Upwork Top Rated Plus Talent with over 10 years of experience building operational infrastructure and strategic systems for startups and scale-ups. I specialize in helping founders and leadership teams scale sustainably - by aligning people, processes, and systems around clear, achievable milestones. My background in Industrial/Organizational Psychology and Behavioral Strategy allows me to optimize not just what a company does, but how it does it - from team dynamics and internal workflows to customer-facing systems and strategic roadmaps. My work spans across three core areas: - Help founders go from idea to execution by building systems, selecting tools, and defining roles from the ground up. - Establish core operations, SOPs, and team infrastructure to stabilize startups and support early-stage growth. - Streamline workflows, improve cross-functional collaboration, and set up data-driven processes to enable scale-ups to grow efficiently. While the strategy always comes first, I’m hands-on with dozens of tools across operations, automation, CRM, and internal systems, including: - Power BI, Tableau, most custom reporting in Excel/Sheets - Zapier, IFTTT, Workato - ActiveCampaign, HubSpot, Salesforce, Maropost - ThriveCart, ClickFunnels, Shopify - WordPress, HelpScout, Asana, Monday, Jira - AI productivity and automation tools (there's too many to list, but I stay updated on most the new tech our there) From strategic planning and operational architecture to team development and systems implementation, I serve as a fractional COO and trusted advisor to growth-stage companies. I help leadership teams build scalable foundations, align execution with strategy, and drive sustainable performance - without cutting corners.

I’ve built a career in strategy (Google, Bain & Co.), and as such, I have spent more time in PowerPoint and Google Slides than any normal human should. Somehow though, I still enjoy reviewing, improving, and building presentations. —MY EXPERIENCE— My work at Bain has gone to boards, C-level executives, and executive committees at Fortune 500 / FTSE 100 companies. At Google my materials are seen by VPs and above. As a freelancer (on the side), I’ve worked directly with start-up founders preparing for their seed round, Fortune 500 executives preparing content to present to their C-suite and board, and everything in between. (See portfolio for some illustrative examples.) —MY APPROACH— I think of my presentation work as building LEGOs - typically you supply the content (the LEGO pieces), with some ideas as to what you want, then I go away and build an organized, creative deck with a coherent storyline that will help you land your message. I consider your audience and what they care about, and I consider you as the presenter and build decks to make sure the connection between the two is optimal. —MY PROCESS— I am typically very collaborative. You send materials, we have an initial call, then I put together a first draft that you can react to. We then have a calibration call, and then we go back and forth with iterations until the deck is perfect. I’m not done until we are both absolutely confident that your pitch deck / board presentation / sales presentation / etc. is a winner. —MY VALUE— I am someone who will challenge you. My value add is not just transactional slide building. My real value is as a partner and advisor on a project. If I think your deck is too long, I’ll tell you. If your proposed storyline is confusing, I’ll advise you. Where we disagree, I commit to explaining my viewpoint and then committing to whatever you, as the client, ultimately decide.

Adaptable, results-driven project management professional with a proven record of successful planning through execution of marketing campaigns and special events. A multi-tasker by nature, recognized for exceptional organizational, attention to detail, and interpersonal skills. 10+ years - Project Manager for small to enterprise size businesses 10+ years - English and Business tutor for high school and collegiate students 7+ years - Director of Marketing, Events and Partnerships I enjoy creating and perfecting content that brings my clients' visions to life, and am an expert in handling the following types of projects: Copy/Imagery Creator, Editor, Final Proofreader | - Student (essay structure/flow, word choice, editing/revision, study strategies) - Internal Documents (employee handbooks, how-to processes, on-boarding/policy docs) - Marketing/Web (white/topic papers, social media posts, Linkedin blogs, video text, websites) - Events (invites/follow-ups, press releases, brochures, agendas/event flyers, executive bios) - Imagery: Canva, PDF, Microsoft, intermediate in Adobe Illustrator/Photoshop LinkedIn Profile & Resume Consultant | - initial creation, updates/refreshes to include new info, reframe for new job type/industry