Hire the Best Operations Managers in North Carolina

We all know how important having strong systems and routines are when dealing with multiple moving pieces and projects in our business and homelife. If your strengths are the big ideas and not so much the tedious task, or if you are new to business and need an extra hand and second brain, I am more than eager to help with all the back end, behind the scenes needs. My strategy is observing the details and habits of your business, researching and implementing the best templates/ automations and habits that create flow to your schedule. Task delegation is KEY for CEO’s and innovators; I will also help with delegation and completing the task needed to streamline the work in your business that allow you to focus working on your business. Let me help you turn your weak spots into areas of opportunity through strategy, planning, and timely execution of task. I have a flexible schedule and a tenacity for learning new things(:

Nonprofits run on lean teams, tight timelines, and high stakes. I've spent 5+ years making sure their projects don't suffer for it. I'm an Operations and Project Manager based in Charlotte, NC, with hands-on experience across US nonprofits, Caribbean NGOs, and international agencies. My background spans multi-stakeholder project coordination, CRM and database management (Salesforce, 500+ records), stakeholder communications, and end-to-end event coordination. At my peak I was managing 20+ events annually. I hold Graduate Certificates in Project Management and Policy Development in Global Health from the University of Washington, so I understand not just how to run a project, but why it matters to the communities you serve. What sets me apart right now: I layer AI-assisted workflows into my practice, using Claude and ChatGPT as thought partners for drafting, organizing, and communicating. My clients get faster turnaround without sacrificing the human judgment and discretion their work demands. Whether you need a program coordinated end-to-end, a newsletter operation built and systematised, or stakeholder communications that actually land, I bring structure, follow-through, and modern tools to every engagement. Let's talk about what's blocking your team right now.

I'm a PMP and CSM certified fractional Chief of Staff and Executive Project Manager with 14 years of experience leading internal + client-facing engagements, building revenue ops, streamlining operational workflows, and establishing PMO infrastructure for SaaS/tech startups, cybersecurity firms, and Fortune 1000 enterprise organizations. Most companies reach a point where the founder/CEO's vision is clear but they lack the operational architecture to execute efficiently and effectively, or what exists hasn't kept pace with growth. Delivery is inconsistent, revenue starts to plateau, client satisfaction is declining, and the leadership team is unsure where the bottlenecks are. The gap between where the company is and where it needs to be keeps widening; technical and operational debt is piling up and the usual hotspot fixes for clients has turned into a roadmap of its own. I work at the intersection of business strategy and operational architecture: designing the systems, structures, and AI roadmaps that close that gap and help companies become well-oiled machines. Whether I'm building from zero or redesigning what's already in place, I start by mapping current state, stakeholder workflows, and ideal state. That process surfaces the real bottlenecks, not the assumed ones. From there, we prioritize by cost-benefit as a leadership group and build in the right order. WHAT CLIENTS HIRE ME FOR → PMO builds and client implementation rescues — Smartsheet, Asana, Jira, Notion, ClickUp, Monday → Cross-functional leadership alignment — OKRs, KPIs, delivery frameworks, communication cadences, and decision matrixes for C-Suite and VP-level leaders → Defining SOPs — process mapping, sales, operations, and client delivery playbooks, and risk, change, and cost management frameworks → Cost tracking and margin analysis — surfacing hidden losses in project or program delivery and broken pricing models → Portfolio and project backlog management across internal and external teams → Revenue operations — sales pipeline, client onboarding, churn prevention → Client Onboarding & Implementations — enterprise client project management - standardizing and defining process, tools, templates, and team performance metrics → AI stack audit, automation mapping, and phased AI roadmap → Scrum implementation and Agile coaching for engineering teams → GTM strategy and multi-channel marketing — inbound marketing, network marketing, and content marketing RECENT RESULTS: ✔ 40% increase in on-time delivery · 75% CSAT improvement · $750K overhead recovered — Series B Construction AI SaaS ✔ 50 international go-lives in 5 months · 83% of 90-project backlog addressed — Global Cybersecurity Enterprise ✔ $57K+ in hidden client implementation losses surfaced by building cost tracking from scratch — Boutique Cybersecurity MSP ✔ $2.3M Client onboarding and implementation PMO built from zero · Collaborated with CFO of Client Delivery FP&A · 2 engineering teams moved to Scrum — Series B AI SaaS Startup ✔ $462.5M Fortune 1000 divestiture delivered on a hard legal deadline — mid-pandemic Industries: B2B SaaS · Cybersecurity · Construction Tech · Financial Services · Digital Marketing · M&A / Divestitures · B2C Coaching and Training TOOLS & PLATFORMS: • Project & PMO: Asana · Smartsheet · ClickUp · Jira · Monday · Notion · Trello · Confluence • CRM & RevOps: Salesforce · Pipedrive · Odoo · HubSpot • AI & Automation: Claude · ChatGPT · Gemini · Fireflies · Replit · Make/Relay.app · API integrations • Productivity: Google Workspace · Microsoft 365 · Slack · Zoom · Loom • Finance & Reporting: FP&A modeling · KPI dashboards · P&L oversight

With 15 years of experience in event, project, and virtual administrative management, I specialize in keeping projects organized, on track, and executed seamlessly. My background includes managing logistics, vendor relationships, calendars, inboxes, documentation, and cross-functional communication—all while supporting busy teams and entrepreneurs behind the scenes. I’m highly organized, detail-driven, and proactive, with a strong ability to anticipate needs, streamline processes, and manage multiple priorities under tight deadlines. Whether I’m coordinating large-scale events, handling day-to-day virtual admin tasks, or supporting complex projects from start to finish, I bring clarity, structure, and reliability to every role. Let’s work together to keep your projects running smoothly and stress-free.

Adaptable and driven with a strong work ethic and ability to thrive in a team-based or individually motivated setting. Ambitious healthcare professional eager to contribute developed knowledge in a healthcare administrative role. Results- driven service professional with a passion for attention to detail. Experience in clinical research, medical laboratory, specialty doctor’s office, clinic settings, data reviewer, artificial Intelligence and home health. Healthcare administrative skills in customer service, call center, data entry medical records, scheduling appointments, and innovation skills.

Canva Designer | Digital Content & Brand Design I help brands, creators, and small businesses turn ideas into polished, scroll-stopping digital designs using Canva. From branded content and digital products to books, journals, and marketing assets, I create clean, professional visuals that feel aligned, intentional, and easy for clients to use and scale. With a strong eye for layout, storytelling, and brand consistency, I specialize in: • Canva design (fully editable + client-friendly) • Digital products (journals, planners, workbooks, templates) • Branding & visual identity • Social media & marketing graphics • Amazon KDP interiors & covers • PDFs, lead magnets, and printable assets I’m detail-oriented, communicative, and collaborative — I listen first, design intentionally, and deliver work that actually works for your audience. If you need a designer who understands both creativity and clarity, I’d love to help bring your vision to life.