Hire the best Operations Managers in Tennessee

Check out Operations Managers in Tennessee with the skills you need for your next job.
  • $200 hourly
    Jules has more than a decade of leadership experience in the innovation economy as a venture capital investor, 3x founder, community builder, startup advisor, author, corporate innovation exec and 'intrapreneur.' She is an action-oriented problem solver who specializes in launching new projects, building ecosystems and turning ambiguity into structured growth and helping to guide founders and other fund managers through their business challenges.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Sales
    Web3
    Coaching
    Business Operations
    Venture Capital
    Startup Consulting
    Blockchain
    Entrepreneurship
    Venture Capital Consulting
  • $50 hourly
    Hey there! Thanks for stopping by! I'm here to help you turbocharge your business with top-notch software implementation and customer experience management expertise. With over two decades of industry experience under my belt, I bring a wealth of knowledge and certified prowess as a Zendesk implementation expert. I've had the pleasure of working with a diverse range of businesses, from small enterprises to healthcare organizations and home service professionals. My passion lies in helping businesses like yours thrive and flourish in today's competitive landscape. As your go-to Zendesk guru, I specialize in tailoring the platform to fit your unique business needs like a glove. Whether it's configuring workflows, setting up automations, or generating insightful reports, I've got you covered. With my help, you'll enjoy seamless integration, stellar customer interactions, and streamlined operations. But that's not all! My expertise extends beyond Zendesk. I'm well-versed in other software solutions like Zendesk Sell, Housecall Pro, Simple Practice, Bitrix24, HighLevel, and more. Need a hand with customer experience management? Consider it done! From developing killer support strategies to training your teams for excellence, I've got the skills to elevate your customer service game. My secret sauce? Exceptional management skills. I pride myself on my ability to nip issues in the bud and keep customer satisfaction levels soaring. By implementing smooth processes and fostering open communication, I'll help you keep those customer escalations at bay and boost retention rates. Let's not forget about knowledge management. With tools like Guide, Trainual, and Whale.io in my toolkit, I can create rock-solid knowledge bases that empower your customers and support teams alike. Say goodbye to long wait times and hello to lightning-fast issue resolution and self-service capabilities. Bottom line: I'm pumped to partner with you on your journey to success. Whether you've got a burning question or a full-blown project in mind, I'm all ears. Let's chat and see how we can make magic happen for your business. Hit me up anytime!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Project Management Software
    Knowledge Management
    Business Operations
    Training Design
    Software Configuration Management
    System Configuration
    Ticketing System
    Customer Relationship Management
    Process Improvement
    Customer Service
    Management Skills
    Helpdesk
    Zendesk
  • $80 hourly
    I believe in three things: PJs all day Saturday, the healing power of Häagen-Dazs® ice cream, and the impact of seamless, strategic, and holistic support for small businesses. For more than 19 years, I’ve worked with dozens of entrepreneurs, small business owners, and C-suite executives to optimize and completely transform their administrative and operational systems. As an Online Business Manager (OBM), there’s nothing I love more than using my gifts of administration, organization, and strategic planning to help leaders leverage the unique superpowers of their teams, create effective systems, and prime their businesses for sustainable growth. ------------ ➡️ What’s an OBM? An Online Business Manager or “OBM” is a support professional who manages the day-to-day operations of an online-based business, including the management of projects, metrics, and staff. An OBM is more than a VA, and she goes beyond the mere execution of tasks. She is the right-hand to the business owner, fully owning the operations side of the business. ➡️ What's an OBM responsible for? OBMs are responsible for a host of administrative, operational, and project management duties, including, but not limited to: ✔️ Managing multiple (and concurrent) projects from ideation to execution, including the creation of project plans and implementation of an online, centralized project management system ✔️ Developing and maintaining standard operating procedures (SOPs) and dynamic training guides for the business and team ✔️ Sourcing for and recruiting new team members for specific projects or on an ongoing basis, and conducting onboarding and training of new and existing staff ✔️ Managing the company’s tech stack and making recommendations on how to streamline workflows, automate tasks, and maximize the team’s use of each tool ✔️ Setting priorities, delegating to team members (including vendors), and following up on projects and tasks as needed ✔️ Collaborating on the creation of new products and services and working with the team to set up cross-functional systems and structures for new offerings The list goes on! ➡️ What should I look for in an OBM? Your OBM should have experience in administration, operations, project management, marketing, coaching, and personal development, and must have the ability to think strategically (not just administratively). She will be tech-savvy, detail-oriented, results-driven, a self-starter, and an independent thinker with an entrepreneurial, revenue-generating, and growth mindset. Your OBM will not be just another hired hand; she will be your strategic partner in every initiative, bringing solutions to the table when challenges are faced, offering a brilliantly positive attitude and outlook, and upholding your company’s standards of quality and client care. ------------ If this sounds like the kind of support you need, you’re in the right place. Let’s connect to explore how we can work together to take your business to the next level. 🚀
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Administrative Support
    Business Operations
    Vendor Management
    Policy Development
    Process Improvement
    Communications
    Research & Development
    Client Management
    Presentation Design
    Hiring Strategy
    Team Management
  • $65 hourly
    As a driven and results-oriented professional with extensive experience in business management, operations, strategic guidance, and program implementation, I thrive in challenging environments. My background includes successfully leading small and large teams, optimizing processes, and enabling organizations to achieve their objectives more efficiently. In addition to my experience in business management, operations, strategic guidance, and program implementation, I am also well-versed in administration, customer service, marketing, and sales. These experiences allow me to understand the multitude of interests and points of view that the various stakeholders involved represent. With all the diverse and distinctive environments I have been exposed to, I’ve made sure I learned from the lessons, mistakes, and successes that emanated from them. It’s been very beneficial working with start-ups, small businesses, as well as large corporations as it allows me to recognize the challenges that lay ahead for organizations of all sizes and the opportunities available with proper focus, optimization, and dedicated effort. Lastly, I hold a Master’s degree as well as a Bachelor’s degree. These pair well with my expertise and knowledge and have become a very potent combination. I would greatly appreciate the opportunity to have a conversation to discuss your needs further and allow me to express the passion and perspective I can bring to your organization. Thank you for your time and have a great day! Larry Marquez Mosher
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Team Management
    Customer Service
    Management Consulting
    Management Skills
    Business Consulting
    Change Management
    Program Management
    Project Management Support
    Project Management Office
    General Project Consulting
    Project Management
    Project Management Professional
    Business Operations
    Critical Thinking Skills
    Decision Making
  • $175 hourly
    As an Upwork Top Rated Plus consultant with a 100% job success score, I draw on significant global, strategic, and startup leadership to optimize processes and scale operations as companies expand domestically and around the globe. My proven ability to assemble and lead cross-functional teams, and unique blend of business process, executive management, and technical expertise have been instrumental in optimizing operations, delivering large, complex enterprise projects, and scaling operations globally. PROJECT MANAGEMENT & SYSTEMS IMPLEMENTATION TOOLS EXPERIENCE ✓ Jira ✓ Smartsheet ✓ Asana ✓ Monday ✓ Clickup ✓ Rippling ✓ Power BI ✓ Make.com ✓ OpenAI INDUSTRY EXPERIENCE ✓ Financial Services ✓ Media & Entertainment ✓ Oil & Gas ✓ Medical ✓ Government including FedRAMP & Nonprofits ✓ eCommerce ✓ Online Dating ✓ Telecom ✓ Technology & Startups OPERATIONAL EXCELLENCE ✓ Overhauled software project management practices at a major oil drilling technology firm, bringing predictability and standardization to the process ✓ Defined and oversaw the implementation of significant automation of business processes, allowing a major infusion clinic chain to scale ✓ Led analysis and built business case to extend US teams, processes, and systems to Latin American television channel operations, saving millions. ✓ Consolidated and standardized processes and technology platforms across Facilities, IT, Broadcast, Travel, and Vendor Management after $1.5B acquisition ✓ Successfully scaled operations in US and Internationally for venture-funded technology start-up company ✓ Implemented systems, processes, and teams to support International expansion for a global broadcaster ✓ Tapped into global talent pools to expand the software development capability for a financial services firm ✓ Prevented millions of dollars in duplicate effort through collaboration and software reuse. ✓ Built and led an India-based technology team in a highly structured CMMi Level 5 process environment. PORTFOLIO MANAGEMENT ✓ Implemented a PMO structure at a startup AI-first eCommerce company, providing governance over the complete company project portfolio, aligning the integration, optimization, and transformation portfolios with its strategic plan, and partnering with all functional teams to provide the coordination, consolidation, and best practices to deliver business change through projects. ✓ Built the International PMO for a major media company and implemented governance to review, approve, prioritize, and strategically oversee the International operations project portfolio Instituted standard metrics, operational scorecards, and playbooks ✓ Developed and drove strategic technology roadmaps ✓ Established regular cross-organization touchpoints to ensure information flow and best practices between organizational silos ✓ Partnered with corporate finance to develop comprehensive budget planning tools ✓ Led the process for project capital expenditure reporting IMPLEMENTATION & CHANGE MANAGEMENT ✓ Led the end-to-end technology delivery for a global HR transformation, including technical design, build, test, deployment, integrations, and data conversion  ✓ Established and nurtured strong relationships with executives, stakeholders, and suppliers across the organization and around the globe in highly-matrixed environments ✓ Ensured 360 degree organizational readiness as critical component of transformational project lifecycles ✓ Realigned television channel operations globally to realize $5M in improved annual cash flow ✓ International integration workstream lead for $15B acquisition ✓ Integrated $66M Singapore-based broadcaster acquisition, stabilizing and standardizing operations TECHNOLOGY INNOVATION ✓ Introduced innovative, cloud-based broadcast technology solutions to transform and scale operations ✓ Developed the industry-first Income Management Monitoring suite of financial services tools targeted toward retirees. ✓ Delivered the first private-sector integration with the US Social Security Administration through the government’s eGov initiative. ✓ Championed the use of collaboration tools and promoted best practices for global teamwork ✓ Early adopter of new technologies, frequently partnering with sister organizations to extend their solutions ✓ Submitted “Research Reporting Narrative Automation” invention disclosure for US Patent consideration
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    FedRAMP
    Business Operations
    Project Management
    Post-Merger Integration
    Marketing Operations & Workflow
    Product Management
    Project Portfolio Management
    Program Management
    Project Management Office
    Business IT Alignment
    Digital Transformation
    HR & Business Services
    Media & Entertainment
    Budget Management
  • $150 hourly
    Experienced global leader with demonstrated executive consultation and change management success. Skilled in developing business operations strategy, Start-Ups, Mergers & Acquisitions, and Gross Margin improvement. Professional certifications include; Project Management Professional (PMP), Lean Six Sigma Black Belt (LSSBB), and Certified Change Management Professional (CCMP).
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Executive Summary
    SWOT Analysis
    Risk Analysis
    Executive Coaching
    Nonprofit Organization
    Job Description Writing
    Post-Merger Integration
    Succession Planning
    Business
    Business Management
    Management Skills
    Mergers & Acquisitions
    Strategy
    Business Operations
    Management Consulting
  • $149 hourly
    I help businesses unlock their growth potential, fine-tune their systems, elevate their marketing, and scale their processes and operations - enabling them to achieve sustainable long-term success. I have consulted on content creation and sponsored campaigns with top brands including WISE, Emirates Airlines, American Express, Insta360, MSC Cruise Lines and Nomatic. I have worked with some of the top content creators and influencers helping them scale their personal brands to millions of followers, streamline their operations and grow their businesses. --- I develop and execute data-driven strategies tailored to your business, ensuring optimal performance and tangible results. My expertise includes increasing ROI across marketing channels, automating workflows for efficiency, and growing your social media presence to drive engagement and conversions. Leveraging tools like Go High Level, Make, Zapier, Clickup, Instantly.AI and many others, I help you navigate the complexities of digital marketing and operations management and develop streamlined systems that help you scale. Whether scaling your business, refining marketing strategies, or streamlining operations, I deliver measurable outcomes aligned with your vision. My experience across diverse industries allows me to bring innovative approaches to each project. Let’s collaborate to transform your goals into actionable strategies that drive growth and unlock new opportunities for your business. In my most recent role I served as the COO for a content creation academy helping over 5,000 content creators scaled their businesses and grow their personal brands. I developed and led the marketing and operational growth strategy that led to a 5.3x increase in the company’s monthly revenue and scaled the team from 5 to 19 employees in less than 10 months. I previously served as a fractional CMO for a SaaS startup helping the company scale to over 1,200 active users and position the company for a multi-million dollar Series A fundraising round. I also served as the fractional CMO for one of the fastest growing real estate development firms in all of Mexico leading the development of the international marketing strategy in 14 countries and developed the marketing strategy for the company’s flagship luxury community and helped position the development as the 32nd most luxurious community in all of Mexico. Before serving as a fractional CMO and COO I was the COO and VP of Operations and Strategy for a medical technology startup. As the third employee of the company, I developed the go-to-market strategy that helped the company scale to a multi 8-figure evaluation in under five years. I have consulted on projects and worked with businesses in over a dozen different industries. I am passionate about business and marketing strategy and love helping businesses scale their systems and processes and reach new customers so they can have the time and financial freedom to live a life they love. My goal is to help you develop the strategies, systems and processes that help you scale your business and buy back your time. --- Services and Expertise I offer a comprehensive range of services to help businesses optimize their marketing, streamline operations, and scale effectively: -Email Marketing Campaigns: Expertise in crafting and executing targeted email marketing campaigns using platforms like Mailchimp, Flodesk, and Klaviyo. -Cold Outreach and Lead Generation: Developing and managing effective cold outreach strategies to drive lead generation and sales. -CRM & Sales Automation: Proficient in leveraging tools like Go High Level, HubSpot, and Salesforce to optimize customer relationship management and automate sales processes. -Automation Solutions: Streamlining business operations with powerful automation tools such as Make and Zapier, ensuring efficiency and scalability. -Project Management: Experienced in managing projects and building systems and automations using industry-leading tools like Asana, Trello, Monday.com, ClickUp, Notion, and Airtable, ensuring timely and successful project execution. -Paid Advertising: Driving targeted traffic and conversions with Facebook Ads, TikTok Ads, Google Ads, and YouTube Ads. -Copywriting: Crafting compelling copy for email campaigns, websites, LinkedIn profiles, and other marketing materials to resonate with audiences and drive action. -Content Script Writing: Specializing in scriptwriting for video content to effectively communicate your brand’s message and engage your audience. - Personal Brand Strategy: Helping individuals and businesses develop and execute personal brand strategies to grow their influence and reach. -Social Media Growth: Expertise in growing and managing social media presence on platforms like Instagram, TikTok, YouTube, and LinkedIn, driving engagement and follower growth.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Social Media Advertising
    Go-to-Market Strategy
    Growth Strategy
    Branding
    Marketing
    System Automation
    Automation
    Business Operations
    Marketing Automation
    Digital Marketing
    Brand Development
    Social Media Lead Generation
    Digital Marketing Strategy
    Lead Generation
    Brand Consulting
  • $64 hourly
    📌 Profile Certified Project Management Professional (PMP) with 19 years in performance marketing and 12 years leading teams in tech-driven startup environments. Dedicated to fostering collaboration, integrity, and accountability to build a culture of trust that empowers cross-functional teams. Successfully managed the Email marketing program, delivering 15+ projects that contributed to LeadMax's highest YoY revenue growth from 2020-2023. 💪 Core Skills Project Management Process Improvement Improve and Workflows Leadership Vision Turning ambiguity into action 🛠 Tech Stack Click Up Notion JIRA Trello Slack ChatGPT Google Suite 🔄Career Highlights ✔ Lauded by the CFO for empowering over 100 staff across 6 teams, boosting operational efficiency by 15% and contributed to a 25% revenue growth in strategic sectors. ✔ Acknowledged by the non-profit chapter President for proactive collaboration and was appointed as director for exceptional contributions, including reversing a 5-week project delay in just 11 days. ✔ Improved vendor relations, resulting in $140K savings on procurements through innovative vendor quality tracking. ✔ Managed six BPO teams to deliver 200M broadcast emails monthly, establishing training programs and ensuring accountability, resulting in $5.1M in revenue. ✔ Rescued critical software project, leading to a $100K increase in annual revenue through data-driven analysis and optimization. ✔ Led a cultural transformation initiative, resulting in a 90% improvement in employee engagement, productivity, and collaboration. This effort was recognized for transforming a challenging environment into one of empathy and openness.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Strategy
    Cross Functional Team Leadership
    Project Management
    Business Operations
  • $120 hourly
    Hi there! I work with organizations to gather valuable data, transform it into insights through analysis, and apply it to strategic goals. My expertise is in collecting data through surveys & interviews, synthesizing it using NLP and visualization tools, and translating it into concrete action plans. I am the Director of Operations for a leadership consulting firm (Cairn Leadership), an Innovation Process Facilitator for Vanderbilt University & Medical Center, and a freelance User and Market Researcher. What I do: 1. User Research & Data Collection (DISCOVER) - User Interviews & Focus Groups: Protocol development, moderated & unmoderated sessions. - Survey Development: Google Forms, SurveyMonkey, Typeform, Qualtrics. - Ethnographic Research: Observation, shadowing. - Webscraping (python) - Competitive Analysis 2. Data Analysis (qualitative & quantitative) (ANALYZE) - Natural Language Processing (sentiment analysis, keywords, auto-coding, theme identification) - Data Visualization (dashboards, heatmapping, charts, graphs) - Tools (Python, Excel, Tableau) 3. Strategic Planning & Engagements (ENGAGE) - Action Plan Development (leadership development, innovation strategy, training modules) - Report & slide deck design and delivery - Workshop development (design sprints, team building, culture building, problem-solving) - Curriculum development 4. Small Business Operations & Strategy (SUSTAIN) - Financial tracking and planning (Profit & Loss, Cost Analysis) - Logistics planning and execution - 5-year strategy (mission/vision/values, strategic priorities, KPI development) Some notable projects include: - Training and research lead to identify innovation constraints for Nissan's Product Planning team. - Survey, interview and analysis of leadership team at Workplace Resource to develop customized experiential leadership development program in the mountains outside Winter Park, Colorado. - 3-day design sprint with US Army to redesign the dismounted breach process - 50 ideas/50 solutions/50 days initiative for Vanderbilt University to identify and solve 50 internal challenges for Vanderbilt employees - Competitive market analysis and surveying of Masters program to redesign Masters of Education program. Let's collaborate to turn your data into actionable insights, enhance your user experiences, and drive innovation and collaboration through concrete action plans. Reach out, and let's get started!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Wireframing
    Business Strategy
    Business Operations
    Innovation Strategy
    Project Management
    Research & Strategy
    Process Design
    Qualitative Research
    Market Research
    Product Management
  • $35 hourly
    I've been helping Small Businesses since 2017 by providing out of the box solutions that are customized. 1. Certified Caspio Developer (5+ years of experience) 2. Google Workspace Automations (5+ Years of experience) 3. Zapier (5+ Years of experience) 4. Mapping out & Creating Automation Processes / Workflows (5+ years of experience) 5. Internal Process Creation / Evaluation (5+ years of experience) 6. Data Clean up / Management (5+ years of experience) 7. Project Management / Development Management (5+ years of experience) 8. Building Internal Company Systems with No-Code Solutions (5+ years of experience) 9. Active Campaign (3+ years of experience) 10. Backoffice Support - Internal Reporting / BI creation (5+ years of experience) 11. Data Entry 60+ WPM (10+ years of experience) 12. I have been in a project manager for several projects. 13. Have been in a Leadership Positions for 15+ years+ In addition to having a successful Customer / Employee focused background I also have an Operations Background. Because I have a wide range of skills, it allows me to be able to look at every aspect of a project in regards to how it effects each part of the business. In return this allows me to provide a end product that helps everyone involved. I am always looking for ways for my clients to become efficient, level up the business, and provide the most value for their budget. Below are a couple of LinkedIn Reviews that have been given to me. "Our commercial roofing company has been working with Josh for almost two years. In that time, we have seen tremendous growth and stability with our database management and processes. His ability to work through some of the most challenging scenarios and questions makes him extremely valuable to our day-to-day operations. We highly recommend him to any company that wants to level up and experience success in today's constantly changing business environment." "The Solutions Guy I've had the good fortune to work with Josh on a few different projects and collaboration. If you are looking for a way to streamline your operations or simply a task that is taking up a lot of time... then Josh is your go to guy. His depth in both systems and outside the box thinking allow him to turn your hours into minutes. This allows you to get more done and focus time and energy to growing your business. Josh goes one step further than most... he is constantly looking 3 steps ahead to identify and overcome challenges before they become an issue. We've all seen the great idea in operations that creates a nightmare for the front line staff. Josh has been on the front line and is always keep them and the customer experience in mind when crafting a solution. His version of measure twice and cut once. I highly recommend Josh and his services"
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Web Application
    Business Operations
    Internal Reporting
    Operational Database
    Sales Consulting
    Sales Leadership
    Google Docs
    Google Sheets
    Bubble.io
    Caspio
    Automation
    Google Apps Script
    Business Card
    ActiveCampaign
    Zapier
  • $55 hourly
    PROFESSIONAL SUMMARY High-performing Strategic Operations & Communications Manager with experience in Public Relations, Project Management, Marketing, and Events. Adept in creating and implementing effective communication and operations strategies. Collaborative and committed to nurturing relationships with stakeholders, employees, media, and clients. - Full Project Management from start to finish - Earned media producer in Financial Industry; Yahoo Finance, Transport Topics, Freightwaves, Fleetowner, Bulk Transporter, etc. -Speaking Engagement/Podcast guest acquirer - Business Operations Management - Event Management - Social Media Management - Press Releases/Whitepapers/Marketing Collateral -Operations Support -Podcast production/booking
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Podcast Marketing
    Press Release Writing
    Event Management
    Canva
    Marketing Collateral Development
    Social Media Management
    Business Operations
    Marketing
    Project Management
    Public Relations
  • $22 hourly
    As a customer support and experience expert with a solid foundation in analysis and operations, I specialize in streamlining workflows, improving customer satisfaction, and optimizing operational efficiency. Here’s how I can support your business: -Seamless Customer Support: Promptly managing online inquiries with a focus on efficiency, clear communication, and a personalized, yet professional approach. -Process Optimization: Developing communication templates, SOPs, and workflows to boost response times and team productivity. -Feedback-Driven Insights: Leveraging customer interactions to uncover pain points and actionable opportunities for improvement. -Collaborative Operations Support: Partnering across teams to execute operational projects and deliver high-quality outcomes. Passionate about continuous improvement, I thrive in dynamic environments and love helping businesses refine processes and elevate customer journeys. I work best with flexible arrangements that allow me to manage tasks efficiently on a daily basis, ensuring timely results while maintaining high standards. If you're looking for ongoing support, process optimization, or operational improvements, let's connect to discuss how I can help your business thrive! **Rates are dependent on the specific project needs** **Available for weekly or monthly retainers**
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Administrative Support
    Customer Support
    Project Management Support
    In-App Support
    Trend Analysis
    Quality Audit
    Quality Assurance
    Process Development
    Customer Feedback Documentation
    Procedure Documentation
    Community Management
    Customer Experience
    Business Operations
    Ecommerce Support
    Email Support
  • $45 hourly
    I am experienced in analyzing complex datasets, creating advanced reports, supporting users on data-related issues, improving data accuracy and managing workflows.. - Smartsheet Workflow Management - Data Analysis & Reporting: Data Analysis Tools: Excel, SQL, Python Visualization Tools: Tableau, Power BI
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Data Entry
    Administrative Support
    Business Operations
    Customer Support
    Microsoft SharePoint
    ServiceNow
    R
    Smartsheet
    Tableau
    SAP
    Data Analysis
    Report
    Excel Macros
    ERP Software
    Project Management
  • $300 hourly
    A highly accomplished and forward-thinking Health Systems Executive with extensive experience in operations management, product and process improvement, organizational leadership, budgeting, reconciliations, training and development and strategic planning. Proven aptitude for building new business, securing customer loyalty, and forging strong relationships with stakeholders and business partners. A tenacious leader who leverages exemplary organizational and communication skills to drive operational efficiency, provide sustainable solutions, and maximize company objectives, while maintaining industry-leading standards of excellence.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Human Resources
    Hiring Strategy
    EOS
    Startup Company
    Business Report
    Analytics
    Product Development
    Strategic Planning
    Strategy
    Business Operations
    Healthcare Management
    Healthcare Software
    Healthcare
    AI Consulting
    Management Consulting
  • $55 hourly
    With a dynamic background in the fast-paced and ever-evolving media industry, I am a strategic, detail-oriented leader specializing in creative project management, operational efficiency, and process optimization. I excel at guiding cross-functional teams through complex projects, driving clarity amidst ambiguity, and delivering results with precision. My passion lies in transforming ideas into actionable strategies, streamlining workflows, and building scalable processes that enhance productivity and foster a culture of collaboration and innovation. Whether leading end-to-end project delivery or optimizing operations, I bring a solutions-driven approach that empowers teams and drives sustainable growth.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    ClickUp
    Airtable
    Asana
    Smartsheet
    Business Operations
    Scrum
    Six Sigma
    Agile Project Management
    Resource Allocation
    Project Budget
    Project Delivery
    Operational Planning
    Operations Management Software
    Project Management
  • $60 hourly
    SENIOR BUSINESS OPERATIONS MANAGER An accomplished manager driving operational excellence by optimizing critical systems, implementing best-in-class tools and applications, and developing innovative solutions to business challenges. Analyze operations to identify weaknesses and effect meaningful change that enables businesses to reach new heights of efficiency and performance. Leverage strong interpersonal, communication, and leadership skills to promote cross-team collaboration, influence key stakeholders in adopting process improvements and technology upgrades, and creating a culture of employee engagement/appreciation. SELECT CAREER HIGHLIGHTS * Built the operations function from the ground up at Cro Metrics, working to find solutions to business challenges while increasing efficiencies and enhancing the performance of company systems, tools, and applications. * Transitioned 50+ employee professional services agency from manual project management in Trello to structured project management in Jira. Managed entire change process while keeping operational tempo steady for 35+ clients and their 100+ software development projects. * SaaS admin and process optimization/automation owner for marketing agency with 75+ clients. Solved problem by finding novel automation solution using tools such as Zapier and Jira addons.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Problem Solving
    Project Management
    Project Workflows
    Zapier
    Business Process Automation
    Process Optimization
    Business Operations
    Jira
  • $100 hourly
    17 years experience in leadership and administration at executive level. Have led multiple enterprise-level technology projects. Have managed 300+ people from multiple countries and disciplines. Helped nonprofit client beat annual fundraising goals by 53%. Salvaged troubled project by organizing requirements, tasks and team members. I thrive on leading teams through organizational change initiatives. I'm a big picture thinker with ability to break up a system, process or project into manageable and understandable pieces. Strong organization and communication skills.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Management Skills
    Event Management
    Program Management
    Business Process Reengineering
    Management Consulting
    Project Management
    Business Operations
    Change Management
  • $18 hourly
    I am an experienced nanny with well-developed skills and experience in child care, early childhood development, and home management. I have worked with children since 2015. I am also skilled in time management, organization, and communication. I am flexible, a great team player, willing to learn and acquire new skills.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Child
    Business Operations
    Management Skills
    Time Management
    Scheduling
  • $20 hourly
    I'm a project manager who has assisting experience in creating a small business website, also having owned my own small business I understand what it takes to get good, high quality work done at a fast rate. I'm currently gaining experience in operations, as well as shadowing a supervising role.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Project Management
    Landscaping
    Mechanical, Electrical & Plumbing Systems
    Business Operations
  • $30 hourly
    Are you looking for a jack of all trades or a self-starter to help your business or organization out? My name is Andrea Pineda and I can assure you I have what it takes. I'm a First Generation Graduate from the University of Tennessee where I received my Bachelor's of Science in Business Administration. My focus in this time was in Marketing & International Business where I graduated with honors in Summa Cum Laude. My experience comes from an array of places, anywhere from running school organization's social media accounts, conducting my own thesis and data collection & analysis, or helping run a successful tech company's sales operations in hand with distributors and third-party manufacturers. Skills I excel at are focused around Marketing Strategy, Digital Marketing, Analytics, Operations, and Project Management. I am looking to make an impact in your organization and help support local small businesses with the knowledge I have gathered over the years. I am always open to learning more and continue developing my skill set. I love a challenge so no request is too big for me! If there is a will, there is a way, and determination is a quality I have plenty of. If you have any other questions, feel free to message me. I look forward to getting to know you and collaborating in future endeavors!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Business Operations
    Strategy
    Sales Operations
    Google Workspace
    Project Management
    Graphic Design
    Data Visualization
    Advertising
    Data Analysis
    Microsoft Office
    Market Research
    Social Media Management
    Search Engine Optimization
  • $20 hourly
    Bookkeeper | Accounting Systems Expert | Specialized in Legal & Education Industries As an experienced bookkeeper, I specialize in helping small and medium-sized businesses maintain accurate and organized financial records. With a background in the legal and education sectors, I bring a deep understanding of industry-specific needs and compliance requirements. Whether you need guidance on maintaining your books, require a complete data migration into your accounting system, or are looking for someone to handle your daily bookkeeping and account reconciliations, I can provide tailored solutions to meet your business goals. Services I Offer: Full Data Migrations: Seamlessly migrate your financial data into accounting systems like QuickBooks, Xero, and others. Daily Bookkeeping & Reconciliations: Manage accounts, track expenses, reconcile bank statements, and ensure financial accuracy. Process Documentation & Streamlining: I help document and streamline your financial processes, improving efficiency and reducing errors. I’m dedicated to providing you with the support you need to keep your financials organized and compliant. Whether you're looking for help with your day-to-day bookkeeping or need advice on implementing more efficient financial systems, I am here to help. Let’s connect and discuss how I can help you achieve financial clarity and growth!
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Xero
    QuickBooks Online
    Bill.com
    Process Improvement
    Process Documentation
    Business Operations
    Oracle NetSuite
    SAP
    Bookkeeping
  • $150 hourly
    Derek McLaren is an operational expert and highly accomplished strategic leader with over 30 years of experience building organizations of all sizes from small private start-ups to large publicly traded companies. Derek started his own consulting firm in 2008 and has since worked as a consultant as well as serving in leadership roles for other companies. Most recently, Derek spent six years on the senior leadership team at Diversicare Healthcare Services, leading strategy development, mergers & acquisitions, strategic partnerships, and new project implementation. Prior to Diversicare, Derek led strategic healthcare project engagements for LBMC, a regional accounting and consulting firm. Derek has particular expertise in operational efficiencies, corporate strategy, mergers & acquisitions, financial analysis & forecasting, and startup viability analysis. Derek lives in Middle Tennessee and happy to work with clients nationwide.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Healthcare
    Partnership Development
    Corporate Finance
    Corporate Strategy
    Business Operations
    Process Improvement
    Financial Analysis
    Mergers & Acquisitions
    Strategic Planning
  • $40 hourly
    I am a highly organized individual with a professional demeanor, clear writing/communication skills, fast-acting resourcefulness enabling me to adapt and perform calmly under fast-moving situations. I often act as bridge across the various departments of an organization.
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    Business Operations
    Digital Marketing Management
    Marketing Communications
    Virtual Assistance
    Project Management
  • $100 hourly
    I'm an entrepreneur and educator with strong project management, operations, organization, writing, and communication skills.
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    Customer Support
    Business Operations
    Data Analysis
    Writing
    Project Management
  • $30 hourly
    As the Director of Operations at The P4 Group, I oversee the management and growth of multiple brands in the pet care industry, including The Ark Pet Spa & Hotel, The Ark University, Slobberbones Pet Bakery & Bath, and Jaybird Partners. I have more than ten years of experience in this field, working my way up from Kennel Manager to Director of Operations. I have been instrumental in creating and implementing the handbooks, manuals, and training curriculum for The Ark, which are some of the best in the industry. I have trained and supported over 500 crew members across all franchise locations, ensuring compliance and quality standards. I am passionate about providing excellent care and service to our furry clients and their owners, and I am always looking for new ways to improve and expand our offerings.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Business Operations
    Pets
    Pet Supplies
    Nutrition
    Animals & Pets
    Customer Care
  • $125 hourly
    As a strategy, operations, and technology consultant, I specialize in helping organizations navigate their path to growth and operational excellence. My approach is rooted in a deep understanding of market trends and organizational needs, enabling me to craft bespoke strategies that align with your unique objectives. With a focus on strategic planning, operational efficiency, and the seamless integration of technology, I aim to transform your ideas into successful outcomes. I'm passionate about driving sustainable growth and creating environments where strategy, operations, and technology work in harmony. I'm committed to mentoring and collaborating with professionals and teams who are eager to innovate and make a meaningful impact on their industries. Whether you're looking to refine your business strategy, optimize your operations, or leverage the latest technologies, I'm here to guide you through the process. Let's connect if you're interested in sharing insights, exploring potential collaborations, or finding tailored solutions to your business challenges. Together, we can shape a future that reflects our shared vision for success.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Business Operations
    Strategy
    Business Consulting
  • $125 hourly
    I am a proven nonprofit, editorial, and business leader who left an incredible career in book publishing to dedicate my free time to advocacy and public policy work that will cultivate solutions for systemic challenges facing marginalized communities. While I left the security of full-time work in the industry where I'm most professionally established to do so, I did so with all the skills and development that comes from leading a ~$200M book publishing and merchandising business and team for one of the world's largest nonprofit corporations. I have just finished a year long advocacy project and am ready to dig back into freelance work, so through a partnership with me on an Upwork freelance project, you'll have access to a C-Suite level content and business leader/publisher . . . who is fun, sarcastic, and all about serving my clients with integrity and care.
    vsuc_fltilesrefresh_TrophyIcon Operations Manager
    Book Proposal
    Policy Writing
    Leadership Skills
    Content Development
    Business Management
    Policy Development
    Management Skills
    Mergers & Acquisitions
    Legal Research
    Content Strategy
    Book Editing
    Acquisitions
    Business Operations
    Editing & Proofreading
    Content Writing
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