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Running a business means wearing a lot of hats, but you don't have to do it alone. I'm an Administrative & Operations Specialist with 5+ years of remote experience and 15+ years in administrative roles, partnering with small businesses, startups, and growing organizations to keep day-to-day operations running smoothly. My goal is simple: provide dependable, organized support so you can focus on growing your business. Services I Provide: Administrative & Operations *Email and calendar management *Document preparation, proofreading, and formatting *Data entry and database management *File organization and documentation *CRM management *Process improvement and administrative support Finance Support *Accounts payable and accounts receivable *Invoice processing and payment application *Expense tracking and reporting *Budget tracking *Payroll transaction entry and reconciliation *QuickBooks Online Customer Service *Customer communications and issue resolution *Order processing and follow-up *eCommerce support *Vendor and client coordination Project & Recruiting Support *Project coordination *Candidate sourcing and phone screenings *Interview scheduling and candidate communications *Resume revisions and enhancements Website & Business Support *Website updates and maintenance *eCommerce storefront management *Research and other business support as needed I've supported clients across SaaS, eCommerce, hospitality, legal, recruiting, marketing, education, business services, and professional services. I work comfortably with Microsoft 365, Google Workspace, QuickBooks Online, Gusto, Salesforce, Slack, Monday, Jira, Trello, Zoom, Canva, Zendesk, SAP, HubSpot, WordPress, HostGator, Crelate, Airtable, ADP, Gusto, and many other business applications. I'm a quick learner and enjoy adapting to new systems and workflows. If you're looking for someone who is organized, proactive, dependable, and easy to work with, I'd love to discuss how I can support your business.

If you're a business owner who needs someone who can build your marketing systems, not just execute tasks inside them, that's exactly what I do. I'm Kristin, a Marketing Systems Specialist and Virtual Assistant with 5+ years of hands-on business experience. I don't just support businesses, I've built them: grew my own brand from 90 to 26,000 followers in four months, independently published multiple books on Amazon KDP, launched two Etsy shops from scratch, and built a full Kajabi course and community. I know what it takes because I've done it. My expertise now spans HubSpot CRM and marketing automation — workflows, lead scoring, email sequences, and reporting — alongside social media strategy and content creation, LinkedIn growth, email marketing (Mailchimp, Flodesk, Kajabi), Etsy store setup and SEO, Canva design, ManyChat DM automations, Zapier workflows, and comprehensive administrative and operations support. I also bring a background most people in this space can't claim: three years at University Hospital in Colorado, working in the ER and Radiology Scheduling. I understand healthcare language, confidentiality, and the level of precision the industry requires. I'm efficient with ChatGPT, Claude, HubSpot's AI tools, and other AI productivity tools, and I use them to think faster and create sharper content without losing the human voice that actually drives engagement. I'm organized, proactive, and completely self-directed. I flag problems before they happen and treat every client's business like my own. Let's build something great together.

Most businesses don't struggle to attract customers. They struggle to keep their website, bookings, newsletter, and product listings running smoothly at the same time, while also trying to automate the repetitive parts of the job. That's where I come in. I design and build professional websites, sales funnels, online course platforms, eCommerce stores, booking systems, and automation that helps businesses run more efficiently and serve customers better. I help businesses set up and optimize their websites, newsletters, booking systems, product listings, forms, and automation workflows so everything works together instead of creating extra manual work. As an AI Automation Specialist, Shopify Specialist, Wix Designer, Squarespace Expert, Carrd Website Designer, Kajabi Expert, Beehiiv Consultant, Substack Specialist, Jotform Expert, Vagaro Professional, Fresha Expert, and Acuity Scheduling Consultant, I build reliable systems that save time, improve conversions, and support long term growth. My expertise includes: AI automation and workflow automation for business systems AI chatbots, lead follow up automation, and email sequence automation Shopify store setup and optimization Shopify product upload and product listing optimization eCommerce product listing and data entry Product description writing and SEO product listings Bulk product upload via CSV and product catalog management Wix website design and SEO optimization Squarespace website design and customization Carrd website design and landing pages Kajabi website design and course platform setup Kajabi sales funnels and pipeline builder Kajabi online course creation and membership sites Kajabi email marketing and automation Kajabi landing pages and product setup Beehiiv newsletter setup and growth strategy Substack newsletter management and publication growth Jotform form creation, automation, and integrations Booking systems and appointment scheduling (Vagaro, Fresha, Acuity) Vagaro setup and booking optimization Fresha scheduling and appointment management Acuity scheduling integration and configuration Landing pages and lead capture systems Client intake forms and registration forms Email marketing and marketing automation Workflow automation and business process optimization CRM integration and customer onboarding systems I build organized, reliable solutions that connect your Shopify, Wix, Squarespace, Carrd, or Kajabi platform with your booking system, newsletter, CRM, payment gateway, product catalog, forms, and automation tools into one system that runs on its own. With Kajabi, I help businesses build and grow digital product ecosystems, including Kajabi website design, Kajabi sales funnels, Kajabi pipeline builder, Kajabi course setup, Kajabi membership sites, Kajabi landing page design, Kajabi email automation, Kajabi product launches, Kajabi coaching program setup, Kajabi webinar funnels, and Kajabi checkout optimization. Whether you need a Shopify store, Wix website, Squarespace site, Carrd landing page, Kajabi course platform, Beehiiv newsletter, Substack publication, Jotform solution, a booking system through Vagaro, Fresha, or Acuity, AI automation to connect your tools, or product upload and listing services, I can help you build a reliable system made for long term growth. Popular Jotform services I provide include Jotform form builder, Jotform surveys, Jotform registration forms, Jotform payment forms, Jotform conditional logic, Jotform approval workflows, Jotform PDF forms, Jotform automation, Jotform integrations, Jotform CRM integration, Jotform booking forms, Jotform client intake forms, Jotform lead generation forms, Jotform sign forms, and custom Jotform design. I can help you build a reliable system that delivers real results.

✅ EXPERT-VETTED | 🎖 TOP RATED PLUS 🥇 Ranked in the Top 1% of Global Freelancers on Upwork Hi! I’m Jen — a passionate, results-driven freelancer with over 15 years of professional experience across web development, e-commerce, project management, and virtual assistance. I specialize in helping busy entrepreneurs and growing businesses stay organized, scale smartly, and get real results. Clients love working with me because I bring: ✅ Precision and speed (without sacrificing quality) ✅ A proactive, can-do attitude ✅ Clear communication and fast turnaround ✅ A deep toolbelt across platforms and tasks ✅ The ability to jump in and start adding value immediately Whether you need someone to streamline your operations, create killer content, manage your e-commerce storefront, or tackle technical projects, I’ve got you covered. I’ve supported 6-figure product launches, built high-converting funnels, and kept operations running smoothly for brands on Shopify, Amazon, Etsy, and beyond. 💼 Tool Proficiency & Specialties: CapCut video editing UX/UI design in Figma Webflow Development Social media content creation, management & scheduling Facebook & Instagram (Meta) ad campaigns Wordpress & Joomla CMS Executive assistance: data entry, inbox mgmt, mailing list coordination Adobe Suite (Photoshop, InDesign), Canva Shopify product listings & fulfillment E-commerce support (Amazon, Walmart, Etsy, eBay) Salsify product syndication ClickFunnels building & editing BigCommerce Airtable AI-powered tools & automation If you’re looking for a dependable, multi-skilled freelancer who can wear many hats and help your business run like a well-oiled machine — let’s connect! I’m available to start immediately and excited to learn more about your project.

Supporting platforms including Mailchimp, ActiveCampaign, Flodesk, Zapier, ThriveCart, 17Hats, SquareSpace, WordPress, HoneyBook, Dubsado, Keap, GoHighLevel, and more. Helping entrepreneurs simplify the tech and systems that keep their business running. I’m LaKenya Kopf, founder of Kopf Consulting | Virtual Tech Assistance. For more than 18 years, I’ve helped entrepreneurs and small business owners manage the tools, systems, and automations that support their business behind the scenes. From CRMs and email marketing to automations, forms, integrations, client onboarding, and workflow setup, I help make sure your systems are connected, organized, and working the way they should - without you having to spend hours figuring it out yourself. I support a wide range of business platforms, including but not limited to Keap, Mailchimp, GoHighLevel, Kit, FloDesk, ActiveCampaign, Zapier, Dubsado, HoneyBook, Ontraport, WordPress, and SquareSpace. I regularly work within my clients’ preferred tools and existing systems, helping keep everything running smoothly as their business grows. Examples of more niche platforms include MarianaTek, Xplor, Close CRM, NeonCRM, and many others. My focus is helping business owners spend less time frustrated with tech and more time focusing on the work they actually want to be doing. Many of my clients come to me because: • Their systems no longer work well together • Their automations are outdated or inconsistent • Their backend processes have become overwhelming • Their onboarding and follow-up workflows are still manual • Their business has outgrown DIY setup solutions • They are tired of trying to manage all of the tech on their own With a background in customer service, quality assurance, and inbound marketing, I bring both attention to detail and practical business experience to every project. Whether it’s cleaning up automations, connecting platforms, maintaining website content, troubleshooting issues, or improving workflows, I help business owners create systems that are easier to manage and more reliable day to day. Simply put: I support the tools businesses use to convert leads, serve clients, and keep operations moving - while helping business owners remove themselves as the bottleneck. If you’re looking for experienced backend tech support without the overwhelm, let’s connect.

I am a Keap/Hubspot/Active Campaign and social media expert with experience developing marketing campaigns and funnels to acquire online visitors and convert them into paying customers and clients. I understand that marketing is more than just an ad – it’s about targeting the right people with messaging and content that pulls them closer. And I understand how to use online marketing tools to make those processes smooth and seamless. If you’re frustrated with your CRM and integrating it with other tools, I can help. My CRM skills include: 1. Sending out regular newsletters (email broadcasts) to specific segments of your list (tags) 2. Creating campaigns to provide nurture sequences for new leads from free offers; Creating campaigns to follow up once someone has purchased a product 3. Performing list hygiene and creating a re-engagement campaign 4. Setting up integrations between your CRM and other Marketing tools 5. Pulling sales reports for your online business My social media skills include 1. Working with AI to generate recommendations for posts and videos 2. Drafting simple social media posts 3. Using comment tools like ManyChat to help convert followers to your list I also have experience with other online marketing tools such as Wordpress, Facebook Ads, Zoom webinars, Leadpages, Dropbox, Schedule Once, PlusThis, My EcoverMaker, Authorize.Net, and Microsoft Office tools. These combined skills plus my knowledge of online marketing allow me to help clients set up basic sales pages or landing pages to offer free webinars or free ebooks using the latest strategies for lead generation and conversion. I pride myself on being organized and quick to respond. I am very familiar with the online business world, and can often give you my thoughts about your marketing strategies in addition to setting things up for you. How I work: I prefer to get on board to help you as early in the planning phase as possible so that I understand your goals and intentions for your marketing activities. That helps me allocate my time so that you get the attention you need and we have plenty of time to get tasks done. In today’s fast-paced world, I understand that you may have last-minute tasks. I work by scheduled time blocks for my clients and will do my best to accommodate you, however, I do require a 24-hour notice to complete those last-minute activities. Please feel free to email message me through upwork if you have any questions, and I’ll be happy to answer them!