I help growing teams turn operational friction into systems that actually hold up. As an operations consultant with 20+ years of experience and a Master's in Organizational Leadership, I partner with clients across three key areas:
š¹Asana & Workflows: Workspace architecture and adoption-focused setups.
š¹Fractional Ops & PM: Steady, high-level project direction and ops leadership.
š¹SOP Development: Turning tribal knowledge into clear, repeatable processes.
I believe teams do their best work when three things come together ā solid structure, smart workflows, and people who know how to use the tools in their toolbelt. Whether you're a five-person team or a department inside a much larger company, the same principle applies. The system has to serve the people, not the other way around.
Here's how we can work together:
1ļøā£ WORKFLOW ARCHITECTURE & ASANA IMPLEMENTATION
As a Certified Asana Service Provider, I design workspace structures that scale and lead adoptions that stick. I don't just configure features ā I build architecture your team can actually maintain, turning messy cross-functional workflows into environments people trust and use.
2ļøā£ FRACTIONAL OPERATIONS & PROJECT MANAGEMENT
When operations feel chaotic but a full-time hire isn't the right move, I step in to provide fractional leadership and high-level project direction. Drawing on my organizational leadership background, I help manage complex projects, clarify roles, and establish the communication rhythms teams need to keep moving.
3ļøā£ PROCESS MAPPING & SOP DEVELOPMENT
A great tool can't fix a broken process. I help teams pull tribal knowledge out of the people who carry it and translate it into clear, actionable SOPs. The result is faster onboarding, fewer bottlenecks, and a lot less "wait, how do we do this again?"
BACKGROUND & CREDENTIALS
š¹Proven Track Record: 20+ years consulting and helping teams move projects forward.
š¹Deep Tool Expertise: 10+ years as an Asana & workflow consultant (Certified Service Provider since 2015).
š¹Leadership Backing: Master's Degree in Organizational Leadership.
š¹Published Author: "Practical Productivity: Simple Habits for Busy Humans" (2026).
Whether you need a full Asana overhaul, a clean set of SOPs, or an experienced operational leader to help steady the ship, I'd be glad to talk. Let's schedule a time.
Project Workflows
Asana
Automated Workflow
Business Process Automation
Business Process Modeling
Process Documentation
Process Improvement
Operational Planning
Procedure Documentation
Management Consulting
Business Strategy
Strategic Planning
Cross Functional Team Leadership
Leadership Development
Business Consulting
Project Management
Business Operations
Change Management
Team Management
Leadership Training
Muhammd Umair H.
Flushing, New York
$25/hr
4.6
76 jobs
āTop Rated | ā Trusted by Clients | šUpworkās Top 10%
I'm a WordPress Developer with over 6 years of experience in creating high-performing, modern websites using Elementor, Divi, WooCommerce, and custom solutions. I also integrate GoHighLevel (GHL) with WordPress to improve lead generation and marketing automation.
Iāve worked with clients in various sectors, including healthcare, legal, and retail. Whether you need a new website, a redesign, or ongoing maintenance, I focus on delivering fast, responsive, and SEO-friendly sites that drive business growth.
Services:
ā WordPress Design and Development (Custom Themes, Premium Themes, ACFs, and more)
ā Responsive Web Design
ā Custom Websites (Turning PSD into HTML/WordPress)
ā Page Speed Optimization for Peak Performance
ā Innovative Designs Using Adobe XD
ā eCommerce Solutions (Custom Development for Shopify / WooCommerce)
ā Engaging Landing Pages
ā Proficient in HTML / CSS / jQuery / JavaScript / PHP / Liquid / Bootstrap / Ajax
ā Transforming Your Design Concepts into Functional Websites from Adobe XD / Sketch / Figma / Illustrator / Photoshop
ā SEO-Optimized Websites to Boost Your Visibility
ā Reliable Website Maintenance
I prioritize clear communication, attention to detail, and delivering high-quality work on time. My goal is to create websites that not only look appealing but also perform effectively and align with your business objectives.
Letās discuss how I can help bring your project to life.
Warm regards,
Umair
WordPress
WordPress Website
WordPress Landing Page
Elementor
Divi
WordPress Optimization
WordPress Theme
WordPress Bug Fix
WordPress Plugin
WordPress Development
WordPress e-Commerce
WordPress Website Design
WordPress Customization
WooCommerce
CRM Development
HighLevel
Funnel Testing
ClickFunnels
Automated Workflow
Automation
Jacob C.
New York, New York
$80/hr
4.4
56 jobs
I build the kind of WordPress and backend systems that don't fit into a page builder, such as custom plugins, REST API integrations, MySQL-backed application logic, and the engineering layer that ties the rest of a business's stack together.
Most of my clients come to me when:
ā Their site is too complex for junior developers
ā Plugins don't do what they need and someone has to write real code
ā They need a system, not just a website
ā Performance is poor and things keep breaking
ā They need a senior engineer to own the technical side
--- Proven Track Record ---
"Jacob is 100% the best freelancer I've ever hired."
ā» Andrew Epprecht, Phase5Analytics
"You're an incredible WordPress developer⦠now our site is lightning fast."
ā» Denise Deverelle, Multifamily Utility Company
"Went above and beyond. One of my best experiences on Upwork."
ā» Ryan Jordan, XNEffect
"Gets things done faster than any developer I've ever worked with. And done well."
ā» Chris Johnson, CTO, CrisisTextLine
--- What I Do Best ---
Custom WordPress Development
ā Custom plugins built around specific business logic
ā Custom Gutenberg blocks and modern block themes
ā WooCommerce customizations and integrations
ā Headless / API-driven WordPress architectures
ā Performance, Core Web Vitals, and security hardening
API & Integration Development
ā REST API design and third-party API integrations
ā Payment gateways and external service connections
ā Custom internal tools and admin dashboards
ā Data synchronization and workflow automation
ā Bridging WordPress with external SaaS, ERPs, and CRMs
Backend Engineering
ā PHP application development beyond CMS contexts
ā MySQL schema design and query optimization
ā Refactoring legacy codebases into something maintainable
ā Custom business logic and workflow engines
ā Production-grade architecture for systems that need to scale
--- Who I Work Best With ---
I'm a great fit if you:
ā Need a senior engineer who can take real ownership of the technical side
ā Have a growing business with real technical challenges, not a side project
ā Care about code quality, maintainability, and long-term stability
ā Want a long-term technical partner, not the cheapest hourly rate
I work with a small number of clients at a time, so each engagement gets the attention it deserves.
--- Who I'm Not a Fit For ---
I'm probably not the right developer if:
ā You're looking for someone to wire up Elementor, Divi, or another page builder
ā Your project is a simple theme tweak or one-off plugin installation
ā You want the lowest hourly rate available on Upwork
ā You need design, copywriting, or UX work
That's not a knock on those projects. They just aren't the kind of work I'm built for, and there are excellent freelancers on Upwork who specialize in them who'll be a better fit than I would.
--- How I Work ---
I work best on ongoing engagements, such as monthly retainers, multi-month projects, or technical-lead partnerships where I can take real ownership of the codebase. Short, one-off task gigs usually aren't a good fit on either side, though I'll occasionally take on a well-scoped project as a working trial. I communicate clearly, set realistic timelines, and take full responsibility for my work.
--- Let's Talk ---
If you need a senior developer who can actually solve hard problems, in WordPress, in PHP, or in custom backend systems, click the "Invite to Job" button and tell me what you're trying to accomplish.
WordPress Development
WordPress Customization
Plugin Development
WooCommerce
API Integration
PHP
JavaScript
MySQL
Performance Optimization
REST API
WordPress Plugin
Theme Development
WordPress Optimization
WordPress Security
WordPress e-Commerce
Angel M.
New York City, New York
$25/hr
5.0
6 jobs
I am ANGEL, a Rising Talent freelancer on Upwork, helping businesses automate their workflows, improve their CRM systems, and build AI-powered processes that work 24/7.
If you give me a repetitive process, messy workflow, broken CRM, or manual business operation, I can help turn it into a clean automated system that saves time, reduces errors, and helps your business run more efficiently.
I specialize in AI automation, Claude AI agents, ChatGPT integrations, GoHighLevel, Make, n8n, Zapier, Airtable, Google Sheets, APIs, webhooks, and custom no-code automation systems. Whether you need an AI agent to qualify leads, a CRM automation to follow up with prospects, a booking workflow, a sales pipeline, an onboarding system, or a full business automation setup, I can help you build it properly.
A little more about what I do:
I help business owners, agencies, coaches, service providers, and growing teams automate lead management, customer follow-up, appointment booking, internal notifications, data movement, email/SMS workflows, AI chat systems, and CRM processes. My goal is simple: remove manual work, reduce missed opportunities, and create systems that help your business operate faster and smarter.
If your team is stuck copying data between platforms, manually replying to leads, missing follow-ups, or trying to connect too many tools together, I can help you design and build a reliable automation system that works in the background while you focus on growth.
I can help with:
⢠AI agents for lead qualification, customer support, sales follow-up, and internal workflows
⢠Claude AI and ChatGPT integrations for smarter business processes
⢠GoHighLevel CRM setup, pipelines, workflows, funnels, calendars, triggers, and automation
⢠Make, n8n, and Zapier workflow automation
⢠API integrations, webhooks, and data syncing between platforms
⢠Automated lead capture, follow-up, appointment booking, and reminder systems
⢠AI chatbot setup for websites, CRM, and customer communication
⢠Google Sheets, Airtable, Slack, Gmail, Calendly, Stripe, Twilio, and CRM integrations
⢠Sales automation, onboarding automation, and business process automation
⢠Custom no-code and low-code tools that work without needing a full development team
My approach is not just to connect apps together. I focus on understanding your actual business process first, then building an automation system that is practical, reliable, and easy to manage. I care about clean workflows, clear communication, proper testing, and making sure the system works exactly the way you need it to work.
If you invite me to your project, I can review your current process and explain how I would build the automation, what tools would be needed, and how the full system would work from start to finish.
š§ EXPERTISE:
AI Automation | Claude AI Agent | ChatGPT Integration | GoHighLevel | Make. com | n8n | Zapier | Workflow Automation | CRM Automation | AI Chatbots | API Integration | Webhooks | Lead Automation | Appointment Booking Automation | Sales Pipeline Automation | Business Process Automation | No-Code Development | Airtable | Google Sheets | Twilio | Stripe | Calendly | Customer Support Automation | AI-Powered Follow-Up Systems
HighLevel
Automation
Zapier
Make.com
n8n
ManyChat
Claude
AI Agent Development
Google Sheets Automation
Email Automation
CRM Automation
AI Development
AI App Development
AI Code Generator
Custom App
AI Builder
ML Automation
Janine H.
Queensbury, New York
$40/hr
5.0
129 jobs
Words open worlds real and imagined. Whether it is creating characters, painting scenarios, provoking thought, making information come to life, or compelling the reader to emotions and actions words are beautiful and powerful. I help people find their voices and express themselves through the words they might have trouble finding or bringing from thought to page. Already have something written? Let me polish up what you've created to bring your writing to its full potential. For a detailed overview of my writing and editing work, please keep reading. If you're ready to work together, I'm ready to interview.
Professionally, I've been a wordsmith since 2015. From semi-autobiographical fiction to full-fledged fiction and biographies, from business and marketing, academia to history books, About Us pages and mission statements, SEO-rich content to writing from the heart -- I've put it all to page for myself and others. I've helped many transform the scenes, stories, thoughts, and characters in their minds and transform them into words on a page.
My portfolio includes having written and edited numerous published non-fiction books as well as content such as website Homepages, "About Us" and FAQs, and biographies. As a developmental editor, I help authors give depth and life to their work. On the other side of things, I've helped several sites grow working as an SEO-focused copywriter and bringing products to life with creative descriptions. I've also written and edited I'm a versatile writer that can adapt to any tone and style.
I have experience writing long and short articles on a wide variety of subjects including those involving research, blogs, short public speaking pieces and wedding speeches, newsletters, press releases, fun/humorous pieces, and I especially love writing fun song parodies.
AI is great--but it's not a human and it needs skilled human help. Whether you want AI assisted or 100% human writing, I am that skilled help. I've been honing my skills on a professional and volunteer level for many years. I'm also in an ongoing program one night a week aimed at improving research, writing, and public speaking skills. Extensive vocabulary, strong grammar, and syntax skills. I love the Oxford comma! Highly analytical. Strong skills in the logical development of themes and subject matter. See my Upwork test results for proof of skills.
Biography
Creative Writing
Copywriting
Editing & Proofreading
Book Writing
Biography Writing
Slang Writing
Proofreading
Book Editing
Academic Editing
Writing
Copy Editing
Data Entry
Zach H.
Loudonville, New York
$75/hr
4.9
93 jobs
Most teams know AI could erase hours of content and marketing busywork. Very few have someone who understands both the writing and the automation well enough to actually build it. That is what I do.
For the last several years I have been a Top Rated writer on Upwork, producing SEO content, financial articles, and newsletters that rank and drive real traffic. Over that time I quietly rebuilt my own delivery with AI: research, drafting, fact-checking, SEO, and publishing workflows that cut the time per project dramatically without lowering quality. Now I build those same systems for clients.
I am not a developer guessing at what marketers need, and I am not a writer who stops at the draft. I sit in the middle, which is exactly where most AI automation projects fall apart.
What I build most often:
ā Content engines: automated research to draft to SEO to publish pipelines for blog, web, and long form
ā Newsletter and repurposing systems: one input becomes a newsletter, social posts, and summaries
ā SEO and research automation: keyword research, SERP analysis, briefs, and competitive scans on autopilot
ā Marketing and CRM automation: lead capture, enrichment, follow up, and reporting across your stack
ā AI agents and assistants: tools that draft, summarize, classify, and route work for your team
Tools I work in: n8n, Make, Zapier, GoHighLevel, Airtable, OpenAI and GPT, Claude and Claude Code, plus custom API and webhook integrations when off the shelf will not cut it.
How I work: we start with the one workflow costing you the most time. I map it, build it, and hand you something that runs without me. Clear scope, clear timeline, no black boxes.
Ways to work together:
1. Workflow Buildout (fixed price): one automation, scoped and delivered end to end. A great first project.
2. Content Engine (fixed price): a full research to publish content pipeline tuned to your site and voice.
3. Ongoing Automation Partner ($75/hr): retained help to build, maintain, and expand your systems.
If you have a repetitive content, marketing, or ops process and you are tired of doing it by hand, send me the details and I will tell you exactly how I would automate it.
Keywords: AI automation, content automation, marketing automation, workflow automation, n8n, Make, Zapier, GoHighLevel, GHL, Airtable, OpenAI, GPT, ChatGPT, Claude, Claude Code, LLM, RAG, AI agent, agentic workflow, CRM automation, lead generation, GTM engineer, email automation, email marketing, API integration, webhook, prompt engineering, Notion, Slack, HubSpot, Supabase, chatbot, voice agent, SEO automation, content pipeline, newsletter automation, blog automation, content repurposing, social media automation, web scraping, ghostwriting, copywriting, SEO content, virtual assistant automation.
AI Consulting
AI Builder
AI Development
AI Implementation
AI Content Writing
AI App Development
AI Agent Development
Marketing Operations & Workflow
Automated Workflow
Business Process Automation
Automation
Email Automation
Marketing Automation
CRM Automation
Task Automation
n8n
Claude
ChatGPT
API
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