Hire the Best Trello Specialists in New York

If you need someone who can step in, figure things out, and keep things moving — that's what I do. I have spent nearly a decade supporting operations across industries including healthcare technology, media, finance, and the arts. I have managed full office operations, built documentation and knowledge bases from scratch, handled HR and onboarding, administered business systems, and served as the go-to person for keeping things from falling through the cracks. What I bring to your business: - Operations and admin support - Documentation, SOPs, and knowledge base creation - Social media management and scheduling - Project coordination using tools like Trello, Airtable, Notion, and Asana - Google Workspace and system administration - Clear, professional written communication I work well independently, communicate proactively, and take ownership of what I am given. If your business needs structure, support, or someone to handle the details so you can focus on the bigger picture, I am ready to get to work.

✨Hi! I'm Yamel, a detail-oriented, bilingual bookkeeper with 6+ years of experience helping businesses streamline their finances through accurate bookkeeping, payroll processing, and vendor management. I’ve consistently used cloud-based tools like QuickBooks Online, Ramp, Bill/Divvy and Melio to manage finances, collaborate with leadership, and meet strict deadlines. ✅Core Services: 🧾Full-Cycle Bookkeeping (A/P, A/R, Reconciliation, GL) 💰Weekly/Bi-weekly Payroll Processing 🧑‍🧒‍🧒Vendor & Expense Management 📈Financial Reporting & Cash Flow Tracking 🛠 Tools & Platforms: QuickBooks Online, Microsoft Office, Google Workspace, Viventium, Ramp, Bill/Divvy, Melio. I’m self-motivated, organized, and fully set up to work remotely — with strong communication skills, a reliable home office, and a deep respect for client confidentiality. I’m ready to help you clean up your books, stay on top of payroll, and make confident business decisions. ✅ Open to long-term work ✅ Fluent in English & Spanish Let’s connect and make your numbers work for you!✨

With over 7 years of experience, I specialize in live chat support, customer service, and virtual assistance. I help businesses streamline their operations, enhance customer satisfaction, and drive growth through effective communication, problem-solving, and efficient support systems. From e-commerce platforms to CRM tools, I ensure fast response times and high-quality service. * Core Skills & Expertise: - Customer Support & Chat Management: Expert in managing live chat, and phone support. Skilled in resolving billing issues, refunds, returns, and technical queries with a focus on first-contact resolution and client retention. Proficient with Zendesk, Freshdesk, Gorgias, and Tawk.to. - E-commerce & Shopify Support: Providing Shopify and WooCommerce support, managing product listings, order processing, inventory management, customer inquiries, and dropshipping support. Specialized in handling refunds, returns, and customer service for online stores. - CRM & Ticket Management: Expertise in Zendesk, Freshdesk, Intercom, and HubSpot for managing support tickets, issue tracking, and automating workflows to optimize service delivery and efficiency. - Virtual Assistance & Administrative Support, calendar scheduling, task coordination, data entry, and project management using tools like ClickUp, Trello, Asana, and Notion to improve productivity. - Problem-Solving & Client Relations: Known for resolving issues effectively and building strong relationships through personalized, customer-focused support. Focused on reducing friction and improving customer satisfaction. * Tools & Platforms: - Customer Support Platforms: Zendesk, Freshdesk, Gorgias, Tawk.to, Intercom - E-commerce Platforms: Shopify, WooCommerce, AliExpress, BigCommerce -CRM & Project Management: HubSpot, Salesforce, Zoho CRM, ClickUp, Asana, Trello -Communication & Scheduling: Google Workspace (Docs, Sheets, Gmail, Calendar), Zoom, Slack, Calendly * Key Results & Achievements: - Increased customer retention by 35% by streamlining live chat support and first-contact resolution processes for e-commerce clients. - Reduced support response times by 40% by optimizing ticket management and automating workflows using Zendesk and Freshdesk. - Boosted e-commerce sales by 20% for a Shopify store by improving order management, product listings, and customer support, resulting in higher customer satisfaction and repeat business. - Saved clients 30+ hours per week by handling support management, calendar coordination, and administrative tasks, allowing clients to focus on business growth. - Achieved 99% customer satisfaction scores through timely issue resolution and personalized support. - Improved operational efficiency by 25% by automating key workflows and optimizing the use of CRM systems and task management tools. * Why Choose Me? - Proven Experience: With 7+ years of experience in chat support, customer service, and virtual assistance, I deliver consistent results that improve customer satisfaction and operational efficiency. - Client-Focused: My top priority is providing timely, accurate, and high-quality support to help your business grow and achieve long-term customer loyalty. - Results-Driven: I am committed to delivering measurable improvements such as increased sales, reduced response times, and improved customer retention. - Adaptability & Efficiency: I quickly adapt to new tools and processes, providing flexible, efficient solutions tailored to meet your business’s unique needs. - Excellent Communication: I pride myself on clear, professional communication, whether working with clients, managing customer inquiries, or collaborating with internal teams. * Client Testimonials & Success Stories: - Increased customer retention by 35% and improved first-contact resolution for e-commerce clients by optimizing live chat and support processes. - Saved 30+ hours per week for clients by streamlining administrative tasks and improving client management, allowing clients to focus on business growth. - Boosted client satisfaction by 45% through proactive issue resolution and efficient communication, building stronger client relationships. - Reduced response times by 60% for clients by optimizing ticket management systems and ensuring faster resolutions. * Let’s Collaborate! If you are looking for a reliable and results-driven professional to handle your chat support, customer service, and virtual assistance, I am here to help. Lets discuss how I can optimize your workflows, enhance customer experiences, and drive measurable results for your business.

I am ANGEL, a Rising Talent freelancer on Upwork, helping businesses automate their workflows, improve their CRM systems, and build AI-powered processes that work 24/7. If you give me a repetitive process, messy workflow, broken CRM, or manual business operation, I can help turn it into a clean automated system that saves time, reduces errors, and helps your business run more efficiently. I specialize in AI automation, Claude AI agents, ChatGPT integrations, GoHighLevel, Make, n8n, Zapier, Airtable, Google Sheets, APIs, webhooks, and custom no-code automation systems. Whether you need an AI agent to qualify leads, a CRM automation to follow up with prospects, a booking workflow, a sales pipeline, an onboarding system, or a full business automation setup, I can help you build it properly. A little more about what I do: I help business owners, agencies, coaches, service providers, and growing teams automate lead management, customer follow-up, appointment booking, internal notifications, data movement, email/SMS workflows, AI chat systems, and CRM processes. My goal is simple: remove manual work, reduce missed opportunities, and create systems that help your business operate faster and smarter. If your team is stuck copying data between platforms, manually replying to leads, missing follow-ups, or trying to connect too many tools together, I can help you design and build a reliable automation system that works in the background while you focus on growth. I can help with: • AI agents for lead qualification, customer support, sales follow-up, and internal workflows • Claude AI and ChatGPT integrations for smarter business processes • GoHighLevel CRM setup, pipelines, workflows, funnels, calendars, triggers, and automation • Make, n8n, and Zapier workflow automation • API integrations, webhooks, and data syncing between platforms • Automated lead capture, follow-up, appointment booking, and reminder systems • AI chatbot setup for websites, CRM, and customer communication • Google Sheets, Airtable, Slack, Gmail, Calendly, Stripe, Twilio, and CRM integrations • Sales automation, onboarding automation, and business process automation • Custom no-code and low-code tools that work without needing a full development team My approach is not just to connect apps together. I focus on understanding your actual business process first, then building an automation system that is practical, reliable, and easy to manage. I care about clean workflows, clear communication, proper testing, and making sure the system works exactly the way you need it to work. If you invite me to your project, I can review your current process and explain how I would build the automation, what tools would be needed, and how the full system would work from start to finish. 🔧 EXPERTISE: AI Automation | Claude AI Agent | ChatGPT Integration | GoHighLevel | Make. com | n8n | Zapier | Workflow Automation | CRM Automation | AI Chatbots | API Integration | Webhooks | Lead Automation | Appointment Booking Automation | Sales Pipeline Automation | Business Process Automation | No-Code Development | Airtable | Google Sheets | Twilio | Stripe | Calendly | Customer Support Automation | AI-Powered Follow-Up Systems

A highly effective collaborative communicator continually focused on building relationships. A self-starter adept at account development, budgeting, event planning, marketing, and nurturing existing business to drive positive change. Demonstrated record of accomplishment of successfully managing small to large projects from start to finish with an emphasis on improving efficiency, productivity, and organizational consistency. Knack for managing time-sensitive projects with unsurpassed organization. Areas of expertise include... RFP RFQ PO Creation Problem Resolution Customer Service Data entry Proposal Preparation and Follow Through Invoice Creation Manage Expense Reports Account Management & Growth Partner Relationship Development Wholesale Account Management Excel G Suite Trello Click Up Microsoft Office

I Book Qualified Meetings for SaaS, Agencies and Service Businesses Outbound sales is full of people who overpromise and underdeliver. I have a 100% Job Success Score across every client I have worked with on Upwork because I do the opposite I show up daily, communicate clearly, and do the work I said I would do. That consistency is what my clients come back for. My background is in high volume outbound. I have run campaigns across energy, telecom, SaaS, health supply, and local services environments where you learn fast or you get cut. I was trained inside a structured outbound operation where ICP development, script building, and proper call disposition were not optional. That training changed how I approach every engagement. What I bring to your outbound: Cold Calling and Appointment Setting High volume outbound with structured scripts and real objection handling. Every call is properly dispositioned so you know exactly what the market is telling you not just a call count at the end of the day. Lead Generation and Prospecting List building and contact research using Apollo, Seamless.ai, and Prospeo. Lists built around your actual ICP, not random scrapes from Google Maps. CRM and Pipeline Management GoHighLevel and HubSpot. Follow-up sequences, contact management, and pipeline hygiene so no lead goes cold from neglect. Who I work best with: SaaS founders building their first outbound motion. Agencies that need consistent appointment flow. Local service businesses moving beyond referrals. Logistics companies prospecting new freight or carrier relationships. I work on an hourly basis. I do not take commission-only engagements. I do not promise a specific number of meetings because list quality, offer strength, and market timing all affect that number and anyone who guarantees meetings without knowing your offer is lying to you. What I guarantee is consistent daily volume, clean documentation, and honest weekly reporting on what the market is saying about your offer. If you want someone who shows up, communicates, and does the work every single day look at my track record and let's talk. Tools: Apollo · GoHighLevel · HubSpot · Seamless.ai · Prospeo · Clay · PhoneBurner · LinkedIn Sales Navigator · Google Workspace · JotForm, Pipedrive. Languages: English (Fluent) · Urdu (Native)