Hire the Best Atlassian JIRA Specialists
in the United States

JIRA CONSULTING I've been involved with over 1,000 project teams in Jira during my 10+ years as an Atlassian Architect. These projects came from all business functions, and there were a few that I helped grow into 500-1,000 person initiatives. While working with 3M, the user presence went from 2,000 users to over 14,000. I was able to scale our operations along with this exponential growth and received several customer services accolades even though the size of our team stayed the same. I have an extensive background in agile, process improvement, and lean six sigma. After running many successful installations, upgrades, integrations with other systems, and optimization projects within this space - I take pride in delivering a quality experience & empowering end-users. PROJECT/PORTFOLIO MANAGEMENT I have led more than a dozen projects over the past few years within the software development space. Leveraging my PMP, Agile Scrum Master, & Product Owner certifications - these have largely been a success. I enjoy being able to work with teams around the globe and have been able run projects in a wide variety of businesses: Medical, Sales, Automotive, Aerospace, Personal Safety, & End-user training.

Systems Analyst, Business Process Mapper, Technical Writer, and Technical Support Specialist Innovative and solutions-focused professional with a B.S. in Information Systems and diverse experience as a Systems Analyst, Technical Writer, and Project Manager. Known for combining technical expertise with a creative mindset to solve complex problems, I excel in streamlining processes, enhancing collaboration, and delivering impactful results in the Information Technology sector. Key Skills: -Creative Problem Solving: Designing and implementing tailored solutions to address business challenges. -Project Management: Expertise in tools like JIRA, Awork, and Trello to lead projects from inception to completion. -Documentation & Knowledge Management: Skilled in Confluence, Lucidchart, and Showpad to create clear, actionable documentation. -Support & Training: Strong background in user training, onboarding, and sales enablement to empower teams. -Collaboration & Communication: Experienced in fostering teamwork through Microsoft Office, Teams, Slack, and Zoom. -Data-Driven Decisions: Proficient in G Suite and Google Analytics to analyze trends and drive strategy. -Creative Design & Media: Leveraging Canva and Hootsuite to develop engaging visual and digital content. Passionate about making complex concepts accessible, I thrive in roles where I can transform challenges into opportunities. Whether managing cross-functional projects, documenting intricate systems, or enhancing team collaboration, I bring a forward-thinking and innovative approach to everything I do. Let’s connect to collaborate on building smarter, more effective solutions!

I help teams deliver projects on time, reduce stress, and collaborate more effectively — whether that’s through stronger Agile practices or better training. Clients hire me when they need a Scrum Master who can run smooth ceremonies, remove blockers quickly, and keep technical and non-technical teams aligned—or a Trainer who can turn complex tools and processes into clear, engaging learning experiences. What I do best: Facilitate Scrum ceremonies (planning, retros, stand-ups) that keep teams focused and productive Design engaging Miro/MURAL retrospectives that spark insights and drive improvement Set up and optimize Jira and Confluence for backlog management, reporting, and transparency Coach Product Owners, Scrum Masters, and teams to adopt Agile practices that actually stick Develop clear, user-friendly training materials that make process adoption easy and lasting Why clients hire me: ✅ Certified Scrum Master (CSM, SAFe SSM) with proven Agile expertise ✅ Skilled in Jira, Confluence, Miro, MURAL, and Trello ✅ Experienced trainer and instructional designer for virtual and technical learning ✅ Strong communicator who bridges technical and non-technical stakeholders ✅ Track record of improving velocity, reducing defects, and building collaboration 💡 Whether you need a fractional Scrum Master, a virtual workshop facilitator, or a custom training guide or course, I’ll help your team work smarter, faster, and with more clarity. 📩 Let’s connect—I’d love to learn about your goals and discuss how I can support your team’s success.

✔️ Automation Testing ✔️ Playwright ✔️ AI-Assisted testing ✔️ Functional QA ✔️ Website testing ✔️ Manual QA ✔️ Bug report✔️ Usability testing & App reviews✔️ iOS and Android app testing ✔️ Regression Testing✔️ Selenium WebDriver ✔️ Cypress ✔️ End-to-end testing ✔️ UI & UX testing ✔️ ChatGPT ✔️ Gemini ✔️ Copilot ✔️ Claud Are you looking to launch a flawless web or mobile app, scale your release velocity, or get deep, critical insights into why your users might be dropping off? As a Senior QA Automation & Manual Testing Engineer with over 11 years of experience across US-based enterprise platforms and high-growth startups, I don't just find bug. I protect your product’s reputation and user experience. I bridge the gap between heavy-duty engineering (building scalable automation pipelines) and high-empathy user advocacy (usability reviews, deep exploratory sessions, and UX feedback). 🚀 High-Demand QA Services I Offer: 1. Premium US-Based Web & Mobile App Reviews & Feedback Real-Device USA Reviews: Testing on actual, physical iOS and Android devices to replicate authentic US user environments, carrier networks, and localized workflows. UX & Usability Audits: Deep-dive reviews looking at user friction points, layout inconsistencies, navigation logic, and accessibility (WCAG). You receive a structured video walk-through or a comprehensive report. Exploratory & Ad-Hoc Testing: Going off-script to mimic unpredictable real-world user behavior, finding edge-case crashes before your customers do. 2. Enterprise-Grade Test Automation Frameworks: Web Automation: Architecting lightning-fast, zero-flakiness End-to-End (E2E) automation frameworks from scratch using Playwright (TypeScript/JavaScript), Cypress, and Selenium (Java).Mobile Automation: Native and cross-platform app test frameworks using Appium.CI/CD Integration: Sharding and parallelizing tests inside GitHub Actions or Jenkins so your dev team gets quality feedback in under 5 minutes on every commit. 3. Functional, Manual, & API Testing Comprehensive test plan/test case design in Jira, TestRail, or Azure DevOps. Robust REST API testing and automation utilizing Postman. Regression and Smoke testing cycles to protect critical business logic during fast-paced sprints. 🛠️ Core Technical & QA Stack: Languages: TypeScript, JavaScript, Java, Python, SQLAutomation: Playwright, Selenium WebDriver, Cypress, AppiumMobile Testing: Physical iOS (iPhones) & Android devices, BrowserStack, Firebase Test LabAPI & Backend: Postman, REST Assured Management & CI/CD: Jira, TestRail, GitHub Actions, Jenkins, Docker 💼 What You Get in Every Deliverable: Clear, Reproducible Bug Reports: Ticket-ready bug descriptions with steps to reproduce, clear environmental context, and attached screen recordings/logs. Actionable UX Feedback: Strategic product reviews detailing why a feature feels clunky and how to optimize it for higher conversion rates. Clean, Maintainable Code: Automation repositories built using the Page Object Model (POM), fully commented and ready for your developers to maintain. Whether you need a quick, meticulous usability review before a major app store launch, or a strategic partner to build an automation testing pipeline from scratch—let's chat. Click the "Invite" button on the top right, and let’s discuss how we can secure your app's quality.

Summary: Highly skilled and experienced Atlassian Administrator and consultant with over 10 years of experience in implementing and managing complex Atlassian environments. Proficient in customizing and integrating JIRA with other systems, as well as training users and providing technical support. Demonstrated ability to deliver successful projects on time and within budget, including experience with successful Jira and Confluence migrations. The past 4 years I have operated as a consultant, working for over 100 companies big and small to help standardize their ecosystem to best practices. Skills: • Extensive knowledge of Atlassian administration and customization • Experience in integrating Jira with other systems such as Slack, Teams, and Smartsheets • Strong problem-solving and communication skills • Ability to train users and provide technical support • Proficient in project management and agile methodologies, including experience with migrations • Familiar with Atlassian tools and plugins such as Jira Service Manager, Opsgenie, Confluence, ScriptRunner, JSU automation, AIO Reports, and more Experience: Chief Atlassian Architect at Hammer Consultants (April 2018 – Present) • Implemented and managed a large-scale Atlassian environment for the organization, including customizations and integrations with other systems • Provided technical support and training to users to ensure successful adoption of Jira • Worked closely with teams to ensure successful project delivery using agile methodologies • Created and maintained documentation for processes and procedures related to Jira • Maintained and optimized the Atlassian environment through regular updates and upgrades • Led successful Jira/Confluence migrations for multiple clients, including data migration, integration with other systems, and user training Atlassian Solutions Architect at Cprime (April 2021 – Dec 2022) • Served as the architect on dozens of projects, instructing system admins on how to build scalable solutions • Advised and provided solutions for migration teams, including resource management and scoping Atlassian Admin at Medical Mutual and Goodyear (June 2014 – Sep 2019) • Created standardization process to keep Jira upkeep as simple as possible • Served as a scrum master and triage in addition to Jira admin duties Atlassian Principal Solutions Consultant (Apr 2018 - Present) Demonstrated success in 100+ environments, ranging from startups to enterprises. Expertise in Datacenter, Server, and Cloud solutions tailored for business growth. Impactful Migrations: Led successful Server to Cloud Migrations for industry leaders, such as HP and Guitar Center. Navigate complex data privacy and audit requirements with precision. Business-Centric Solutions: Customized internal migrations for enhanced efficiency, aligning projects with company objectives. Tech debt cleanup strategies for streamlined operations and cost-effectiveness. Advanced Roadmaps for Strategic Management: Implemented scalable architectures for advanced roadmaps, optimizing strategic project management. Atlassian Mastery for Business Growth: Supported by a team of seasoned administrators proficient in Confluence, Jira Software, Jira Work Management, Jira Service Manager, Ops Genie, Jira Align, and more. Automation solutions to boost productivity and reduce operational costs. Invest in Excellence: Elevate your business with strategic insights, seamless migrations, and optimized operations. Ready to collaborate with your team for unparalleled success. Let's explore how our expertise aligns with your business goals.Strategic Consulting Excellence: Demonstrated success in 100+ environments, ranging from startups to enterprises. Expertise in Datacenter, Server, and Cloud solutions tailored for business growth. Impactful Migrations: Led successful Server to Cloud Migrations for industry leaders, such as HP and Guitar Center. Navigate complex data privacy and audit requirements with precision. Business-Centric Solutions: Customized internal migrations for enhanced efficiency, aligning projects with company objectives. Tech debt cleanup strategies for streamlined operations and cost-effectiveness. Advanced Roadmaps for Strategic Management: Implemented scalable architectures for advanced roadmaps, optimizing strategic project management. Atlassian Mastery for Business Growth: Supported by a team of seasoned administrators proficient in Confluence, Jira Software, Jira Work Management, Jira Service Manager, Ops Genie, Jira Align, and more. Automation solutions to boost productivity and reduce operational costs. Invest in Excellence: Elevate your business with strategic insights, seamless migrations, and optimized operations. Ready to collaborate with your team for unparalleled success. Let's explore how our expertise aligns with your business goals.

Most Jira and SharePoint environments don’t fail because of the tools — they fail because workflows, permissions, and governance were never designed end-to-end. I help organizations fix messy Jira and Confluence setups and, when needed, align them with Microsoft 365 (SharePoint, Entra, Exchange) so teams can actually execute instead of fighting their systems. With 10+ years of experience, I design, migrate, and optimize Jira, Confluence, and SharePoint environments for teams that need reliability, clarity, and scalability — not duct-taped workarounds. Atlassian (Jira, JSM, Confluence) • Jira project, workflow, automation, and permission architecture • Jira Service Management setup (SLAs, queues, request types) • Reporting & visibility (dashboards, SLAs, BigPicture, Tempo) • Cloud migrations, consolidation, and instance cleanup • Confluence spaces, templates, knowledge bases, and governance Microsoft 365 / SharePoint • SharePoint information architecture and site design • Permission models, document management, and metadata strategy • Integration with Teams, Power Automate, and Jira • Governance, compliance, and lifecycle management Solutions Architecture & Optimization • Workflow and process analysis • Jira ↔ SharePoint ↔ Teams integrations • Training, adoption, and best-practice enablement 🌟Why Work With Me • System-Level Thinking – I don’t just configure tools; I design how work flows across Jira, Confluence, and Microsoft 365. • Business-First Design – Every workflow, permission, and automation maps to real business processes. • Proven Delivery – Successful implementations for startups, mid-size companies, and enterprise teams with measurable improvements in delivery and adoption. If your Jira environment is hard to manage, your SharePoint setup is chaotic, or your tools don’t work together, let’s fix it properly. Message me to discuss your current state and the fastest path to a clean, scalable solution.