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I help businesses streamline complex technical projects and deliver scalable digital solutions. I’m Eli Vidal, a Top Rated Plus Freelancer, MBA graduate, and Google-certified Project Manager with 6+ years of experience leading SaaS, CRM, and software development projects. My background bridges both technical knowledge and business strategy—I understand how to keep development teams on track, align stakeholders, and ensure projects deliver real value. From managing CRM implementations and custom integrations to coordinating agile software development sprints, I thrive at the intersection of technology and execution. Core Expertise: Agile Project Management – 2+ years leading sprints, backlogs, and cross-functional teams. CRM & SaaS Platforms – Hands-on experience with implementation, optimization, and integrations. Technical Projects – Strong familiarity with EDI/ERA workflows, front-end development basics, and API-driven environments. Client & Stakeholder Management – Proven ability to translate technical details into clear roadmaps for executives and clients. I’ve helped startups and established businesses alike launch software products, improve CRM workflows, and manage cross-department initiatives that drive measurable ROI. My approach is structured, transparent, and collaborative—I keep teams aligned and projects moving without losing sight of business goals. If you need a technical project manager who can bridge the gap between dev teams and business leaders, I’d love to help. Let’s make your next project not just successful, but scalable and future-proof.

You’re here because Jira isn’t working. It’s draining time, money, and resources. If you’re tired of duct tape fixes and want a Jira environment that drives results, lets fix that! Click “Invite” or “Message,” share your biggest Jira headache, and I’ll show you how we’ll solve it fast. I’m Josh, a senior Atlassian and Jira architect trusted by industry leaders like Volkswagen, PBS, Patreon, and FiveTran to transform chaos into high-performance systems. And here is the truth that others wont tell you: Most “Jira admins” are just clicking around in settings. I build enterprise systems that ACTUALLY scale. Every client I’ve worked with has saved at least 100+ hours per month. - Agents move faster. - Execs brag about the ROI. - Tickets stop slipping through the cracks. - Managers finally get reports they can actually use. Keywords: Jira Administration, Jira Administrator, Jira Admin, Jira Developer, Jira Dev, Jira Architect, and Jira Service Management, Atlassian Administration, Atlassian Guard, Atlassian Jira, Atlassian Confluence, Atlassian Intelligence, and Atlassian Rovo are essential, Jira and Rovo, Jira Virtual Agent, Jira Support, Jira Help, and Atlassian Solutions, Jira AI Expert, Jira Dashboards, Jira Reporting, Jira SCRUM and AGILE, Jira Workflow Management, Jira Integration, Jira Customization, Jira Permissions, Jira Project Configuration, Jira Issue Tracking, Jira Automation, Atlassian Marketplace, Jira Plugins, Jira User Management, Jira Analytics, Jira Performance Optimization, Jira Data Migration, Jira Best Practices, Jira Training, Jira User Experience, Jira Cloud Services, and Jira On-Premises, Jira API Integration.

Dynamic digital entrepreneur and community builder specializing in wellness & personal development. I help online coaches, course creators, and wellness brands grow engaged communities through strategic content, social media, and platform optimization (Skool, Facebook Groups, Discord). What I Deliver: • Community Growth: Built Skool wellness community 0→10+ active members (Month 1) • Content Creation:AI-assisted copywriting, social calendars, email sequences (followers→clients) • Platform Management: Daily moderation, events, high-retention onboarding • Wellness Expertise: Fitness routines, habit systems for lifestyle brands Why Hire Me: • Self starter managing own business + client work (proven multi tasking) • US-timezone flexible • Fast learner because I master your tools (Notion, Canva, Zapier) instantly Perfect For: • SaaS platforms (Skool, Circle) • Wellness coaches scaling communities • Digital creators building growth systems Available NOW: 20-30hr/wk contracts, retainers, projects. Let's build your thriving community!

With my experience and expertise in market research combined, business analysis, I can help you take your business to the next level by delivering actionable intelligence, strategic roadmaps, and persuasive narratives that resonate with your brand. If you're ready to take your business to the next level, I can help you out by providing data driven insights that gives you a competitive edge over your competitors. As an experienced Market Research Expert specializing in researching companies markets, and industries for start-ups, SMEs and larger businesses, I bring a track record of delivering actionable insights to businesses like yours. Below is a list of my services: ✅Market Research: Experienced in market entry analysis, competitive intelligence, and delivering actionable industry insights. ✅Competitor Analysis: Empowering organizations with a comprehensive understanding of competitor products, services, value propositions, and business models through a refined 3-stage competitive review process. ✅Document Management: Proficient in crafting, editing, and organizing documents, presentations, and spreadsheets to optimize workflow and enhance productivity. ✅Data Entry: Detail-oriented with a strong focus on accuracy and efficiency in managing data entry tasks for reliable information processing. ✅Communication: Skilled in written and verbal communication, ensuring clear and effective collaboration with clients, teams, and stakeholders. I’m excited to bring my expertise to your project and help you achieve outstanding results. Let’s work together to make your vision a success! ☑️ NEXT STEPS Click HIRE NOW or INVITE TO INTERVIEW to get started. If you’re new to Upwork, simply click the CONTACT button to connect. 🔑 KEYWORDS Market Segmentation Research | Market Research | Target Market Research | Competitive Analysis | Buyer Persona | Market Research Startup | Industry & Competitor Analysis | Market Research Analysis | Market Research Report | Competitive Research

*UNLOCK HIDDEN OPPORTUNITIES WITH EXPERT MARKET RESEARCH* Are you looking to make data-driven decisions with confidence? I’m Phillip M., a seasoned Market Research Analyst specializing in comprehensive market research, competitive analysis, and feasibility studies. I empower startups, SMEs, and investors by delivering clear, actionable insights that drive growth and reduce risk. My Expertise Includes: - Market Research & Sizing: Detailed analysis of Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM) for new and existing products, services and markets. -Competitive Analysis: In-depth competitor benchmarking, SWOT analysis and differentiation strategies. -Industry & Trend Analysis: Comprehensive overviews of market trends, regulatory landscapes, and industry dynamics. -Customer Research: Development of buyer personas for B2B and B2C markets to enhance targeting and engagement. -Feasibility Studies & Market Validation: Strategic insights for funding, grant applications and business planning. Why Choose My Services? I combine trusted secondary data sources like IBISWorld and Statista with structured analytical frameworks to deliver professionally formatted reports. These include executive summaries, charts, competitor matrices and actionable recommendations tailored to your strategic needs. Clients Partner with Me for: -Reliable market research to identify opportunities and mitigate risks. -Competitive analysis to understand market positioning and differentiation. -Feasibility studies for informed decision-making and strategic planning. -Ongoing market intelligence to stay ahead of trends and competitors. If you’re ready to transform data into your competitive advantage, contact me with your project goals, target market and key questions. Let's craft a data-driven research approach that aligns with your business objectives. Thank you! #Market_Research, #Data_Entry, #Web_Research, #Prospect_Listing, #List_Builder, #Data_Collection, #Data_Mining, #Competitive_Analysis, #Consumer_Research

Resourceful IT support engineer driven to exceed expectations and maximize customer satisfaction. 10+ years of professional experience in customer service industries and team supervision through full lifecycle management. Responsible for application implementation, SaaS architecture, administration, configuration, user triage, accounting for system security and business needs, as well as day-to-day operations. I have worked with various systems and technologies, many jobs requiring quick uptake of new software and tech stacks. Skills: Okta, JAMF, FreshDesk, Zoom, Domo, Salesforce, Google Workspace, Slack, Bettercloud, Microsoft 365, Okta, Okta Workflows, Asana, Parsehub, Scrapestorm, Helpscout, MacOS, Windows OS, Kandji, MDM, Intune, Entra, Asset Management, Helpscout, Jira, ITSM, Lifecycle management, SaaS Architecture, Azure, AWS, Risk Management, Video Conferencing, Meraki, Salesforce, Domo, SLA Management, Process Automation, Onboarding, Offboarding, Support System, PDQ, KnowBe4, BeyondTrust, Dialpad, Documo, Foxit, Adobe, Zoom, 1Password, ITSM