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Over two decades of professional expertise as a Certified Scrum Master, Project Manager, QA Engineering. I help businesses ship quality software on time and on budget, without the chaos. I specialize in two things clients need most: Keeping projects moving (Project Management) and making sure what ships actually works (QA Engineering). As a certified Scrum Master and Product Owner, I bridge the gap between business goals and technical execution. What you get when you work with me: Clear communication -no surprises or excuses Risk first thinking - I catch problems before they become emergencies Agile delivery - sprints that actually deliver value QA that sticks- test plans, defect tracking, and release confidence I've supported teams across healthcare, fintech, SaaS, and e-commerce. If you need someone who will own your project like it's their own, let's talk.

- 20+ years IT veteran seeking to elevate your projects - Proven track record: Project Manager, Scrum Master, Agile Coach - Certified: PMP, CSM, PSM1, PSM2, PSPO1, Google Cloud - E-commerce success with 10+ member cross-functional teams - Expert in: MS Project, Jira, Azure DevOps, GitHub, Confluence, Miro, Visio - Master of Scrum, Kanban, SAFe, SDLC, and Agile ceremonies - Conflict resolver, communication ace, client satisfaction guru - Ready to transform your vision into reality Let's talk and launch your project to new heights!

🧠 Senior Technical Project Manager | Scrum Master | Jira & Confluence Expert | Agile Delivery Coach I help organizations streamline product delivery, align cross-functional teams, and implement scalable Agile practices—especially in fast-paced, regulated, or highly technical environments. With over 20 years of experience across web, software, mobile, and data-driven platforms, I specialize in bridging the gap between business priorities and technical execution through clear communication, hands-on leadership, and process-driven results. ✅ What I Bring to Your Team: - Technical PM leadership across Engineering, QA, DevOps & Data - Full-cycle Agile delivery & Jira workflow automation - Executive-ready dashboards, sprint reports & KPI tracking - Vendor coordination, budget reporting, & contract management - Strong hands-on understanding of software architecture and dev tools I’ve led high-impact initiatives in healthcare, pharma, SaaS, finance, and sports tech, with successful outcomes for startups, agencies, and enterprise clients. Whether you need a Jira consultant, interim Head of Product/Engineering, or delivery-focused Program Manager, I can quickly step in to bring structure, momentum, and clarity. Tools I work with regularly: Jira, Confluence, GitLab/Github, Bitbucket, AWS, Pivotal Tracker, Notion, Trello, Asana, PowerPoint/Slides, Excel/Sheets, Word/Docs 🔧 Let’s connect if you’re looking for: - AI-powered Jira automation for product lifecycle - Agile coaching or delivery audits - Executive reporting, dashboards, and portfolio visibility - Hands-on project management to hit delivery goals Your “go-to” technologist and delivery partner, Javier Rivera

I'm a PMP and CSM certified fractional Chief of Staff with 14 years of experience building revenue, operational, and PMO infrastructure for SaaS/tech startups, cybersecurity firms, and Fortune 1000 enterprise organizations. Most companies reach a point where the founder/CEO's vision is clear but they lack the operational architecture to execute efficiently and effectively, or what exists hasn't kept pace with growth. Delivery is inconsistent, revenue starts to plateau, client satisfaction quietly erodes, and decisions still flow through the founder. The gap between where the company is and where it needs to be keeps widening; technical and operational debt is piling up and the usual hotspot fixes for clients has turned into a roadmap of its own. I work at the intersection of business strategy and operational architecture: designing the systems, structures, and AI roadmaps that close that gap and help companies become well-oiled machines. Whether I'm building from zero or redesigning what's already in place, I start by mapping current state, stakeholder workflows, and ideal state. That process surfaces the real bottlenecks, not the assumed ones. From there, we prioritize by cost-benefit as a leadership group and build in the right order. WHAT CLIENTS HIRE ME FOR → PMO builds and client implementation rescues — Smartsheet, Asana, Jira, Notion, ClickUp, Monday → Cross-functional leadership alignment — OKRs, KPIs, delivery frameworks, communication cadences, and decision matrixes for C-Suite and VP-level leaders → Defining SOPs — process mapping, sales, operations, and client delivery playbooks, and risk, change, and cost management frameworks → Cost tracking and margin analysis — surfacing hidden losses in project or program delivery and broken pricing models → Portfolio and project backlog management across internal and external teams → Revenue operations — sales pipeline, client onboarding, churn prevention → Client Onboarding & Implementations — enterprise client project management - standardizing and defining process, tools, templates, and team performance metrics → AI stack audit, automation mapping, and phased AI roadmap → Scrum implementation and Agile coaching for engineering teams → GTM strategy and multi-channel marketing — inbound marketing, network marketing, and content marketing RECENT RESULTS: ✔ 40% increase in on-time delivery · 75% CSAT improvement · $750K overhead recovered — Series B Construction AI SaaS ✔ 50 international go-lives in 5 months · 83% of 90-project backlog addressed — Global Cybersecurity Enterprise ✔ $57K+ in hidden client implementation losses surfaced by building cost tracking from scratch — Boutique Cybersecurity MSP ✔ $2.3M Client onboarding and implementation PMO built from zero · Collaborated with CFO of Client Delivery FP&A · 2 engineering teams moved to Scrum — Series B AI SaaS Startup ✔ $462.5M Fortune 1000 divestiture delivered on a hard legal deadline — mid-pandemic Industries: B2B SaaS · Cybersecurity · Construction Tech · Financial Services · Digital Marketing · M&A / Divestitures · B2C Coaching and Training TOOLS & PLATFORMS: • Project & PMO: Asana · Smartsheet · ClickUp · Jira · Monday · Notion · Trello · Confluence • CRM & RevOps: Salesforce · Pipedrive · Odoo · HubSpot • AI & Automation: Claude · ChatGPT · Gemini · Fireflies · Replit · Loveable · API integrations • Productivity: Google Workspace · Microsoft 365 · Slack · Zoom · Loom • Finance & Reporting: FP&A modeling · KPI dashboards · P&L oversight

Thanks for visiting my profile! My name is Al and it is my utmost imperative to bring you immediate value to your business! I have helped several clients with their project management migration needs, building kanban workflows, and managing entire dev teams as Product Lead for several growth-stage SaaS startups. Here are some key areas of focus that I will provide to you and your team: 💫 As a former SaaS Co-Founder, I can look at your business pain points from a truly holistic level 💫 As a Scrum-in-Agile Project & Product Lead for several startups, I took on a central role in building SoPs, Scrum-in-Agile adoption, creating high-level roadmaps, and hiring core members. 💫 I am highly experienced in building technical workflows on popular project boards like Monday.com, Monday Dev, Trello, Jira, Asana, and other project management tools. 💫 I have helped my clients with highly-technical project management migrations 💫 My work also included building highly-functional Kanban boards based on specific requirements 💫 I have several formal accreditations including being a Certified Scrum Master and Certified Scrum Product Owner Next steps would include an immediate initial consultation and figure out what your core pain points are. At the conclusion of our call I will provide: 💥 A clear and cogent analysis of your specific pain points. 💥 Present a clear and quantitative action plan that will immediately address your core issues. Listed below are 3️⃣ most common areas I’ve provided maximal value to clients: 1️⃣ Project Management Board Creation, Migration & Onboarding ☑️ Building out your board based on the specs and scope that you require ☑️ Migrating over your core essentials to the new board if needed ☑️ Evaluating/Refining an existing board flow ☑️ Implementing board automations and third-party integrations (e.g., Slack) ☑️ Onboarding your team members and garnering their input ☑️ Creating SOPs (with or without Scrum/Agile integration) into your board ☑️ Creating documentation and tutorials about board management ☑️ Making sure we have stakeholder alignment through every step of the process 2️⃣ Implementing Scrum-in-Agile best practices as an Agile Leader 📈 ➡️ Create a tailor-made Scrum/Agile SoP for your team ➡️ Work with your stakeholders to onboard them into an Agile setting ➡️ Run/manage the Sprint cadence of your dev team ➡️ Populate/refine/groom the product backlog ➡️ Synthesize and construct cogent epics that’ll be the foundation to your product roadmaps ➡️ Decompose epics into translatable and clear user stories for the development team ➡️ Make sure the team adheres to UAC/UAT adoption throughout the sprint ➡️ Designing SoPs specific to block preventions on dev tasks ➡️ Keep the team on task during kickoffs/ daily stand-ups ➡️ Work with stakeholders to audit sprint retrospectives and sprint reviews ➡️ Integrating Agile reporting tools to analyze a development team's progress 3️⃣ Product Strategy 🧠 ✅ Vision and Product alignment instilled with your company’s values ✅ Product Roadmapping ✅ Product and Project Management ✅ Project Management Frameworks (Agile, Scrum, Kanban) ✅ User Acceptance Criteria/User Acceptance Testing ✅ User Personas ✅ User Testing ✅ User Interviews ✅ Prioritization Frameworks (RICE, User Story Mapping, Value vs. Effort) ✅ Stakeholder Cross-Collaboration & Transparency ✅ SWOT Business Analysis 🧑🏻‍💻 Software Tools I am well-versed in: 🖥️ Monday.com 🖥️ Monday Dev 🖥️ Atlassian JIRA 🖥️ Trello 🖥️ Figma 🖥️ Linear 🖥️ Miro 🖥️ Slack 🖥️ Mural 🖥️ Asana 🖥️ Segment Product and Agile Project Certifications: ⚡️Certified Scrum Product Owner License ⚡️Certified Scrum Master License ⚡️Google Agile Project Management ⚡️Agile with Atlassian JIRA ⚡️User Stories in Trello I owe my 100% Job Success Score and Top Rated Plus status to my amazing clients I had the privilege of working with. Each team is truly unique and also must be treated uniquely in kind. It will be my chief prerogative to build you a truly bespoke solution to your project and provide immediate value to you, your team, and your business! Looking forward to connecting with you soon! 😄 -Al

🦄 𝑺𝒕𝒐𝒑 𝒘𝒐𝒓𝒓𝒚𝒊𝒏𝒈 𝒂𝒏𝒅 𝒈𝒆𝒕 𝒚𝒐𝒖𝒓 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝒔𝒆𝒕 𝒕𝒐 𝒔𝒄𝒂𝒍𝒆🦄 🎓 Masters In Business Administration (MBA)🎓 Certified Scrum Master (CSM) 🎓 PMP 🎓 HubSpot Certified 🎓 ClickUp Power User 🎓EOS 🎤 Native English 💎 Client Facing 🤹🏼Cross-functional Team Leader About me: - INTEGRITY IN EXCELLENCE above all things: Excellent work, on time, every time. I only take on projects I'm certain I can knock out of the park. - I have a Masters in Business Administration with a focus in Strategic Leadership. - I'm a PMP, CSM, and I'm considered "Top Talent" here on Upwork. - Over 20 years of experience assisting firms with strategic planning, streamlining processes, and using technology to automate. 🌟 The businesses I work with are looking for success that scales. I help them crush it: Day-to-day Marketing & Operations Management (I'm looking at you busy CEOs) Operations Analysis & Management / Business Auditing Process Improvement & Operations Optimization Customer Journey Mapping Automations & Workflows SOP Writing & Technical Implementation Cross-functional Team Management (Marketing, Sales, HR, Success, Service, & IT) Marketing Funnels Lead Management (via Hubspot, Salesforce, ActiveCampaign, Keap / Infusionsoft) Account Management / Project Management Task Organization & Management Problem Solving and Strategic Planning KPI's and Analytics Email Marketing Web Analytics ⚡︎I cannot help everybody, but we may be a great fit if you are thinking: ● "There's millions on the line and I want the BEST" ● "I know how to run my business, but maybe I'm too close to it" ● "I'm NOT an expert, and I don't have time to mess around with the day to day!" ● "There's a part of my business that's embarrassing - Something needs to change..." ● "I need a solution that I KNOW 100% will get it RIGHT" Working with me, you will ★ Stop worrying about your business - I handle the detailed work, analytics, scope, research, and schedule. ★ Start having a pulse on the business and start sleeping soundly knowing the right work is being accomplished! ★ Know what's coming in the next months and quarters with accurate forecasting! ★ Uncover rocks to find what truly is and isn't working. ★ Reduce churn, grow, and automate to do less. My clients have a LOT to say about me: ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒓𝒖𝒆 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍. 𝑯𝒆 𝒊𝒔 𝒄𝒍𝒆𝒂𝒓, 𝒄𝒐𝒏𝒄𝒊𝒔𝒆, 𝒂𝒏𝒅 𝒆𝒙𝒕𝒓𝒆𝒎𝒆𝒍𝒚 𝒕𝒉𝒐𝒖𝒈𝒉𝒕𝒇𝒖𝒍 𝒂𝒃𝒐𝒖𝒕 𝒉𝒊𝒔 𝒄𝒓𝒂𝒇𝒕. 𝑾𝒆 𝒘𝒊𝒍𝒍 𝒃𝒆 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒘𝒊𝒕𝒉 𝒉𝒊𝒎 𝒂𝒈𝒂𝒊𝒏 𝒔𝒉𝒐𝒓𝒕𝒍𝒚." ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒆𝒂𝒔𝒚 𝒕𝒐 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒆 𝒂𝒏𝒅 𝒉𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒇𝒂𝒔𝒕 𝒂𝒏𝒅 𝒉𝒊𝒈𝒉-𝒒𝒖𝒂𝒍𝒊𝒕𝒚 𝒘𝒐𝒓𝒌𝒔. 𝑯𝒊𝒈𝒉𝒍𝒚 𝒓𝒆𝒄𝒐𝒎𝒎𝒆𝒏𝒅𝒆𝒅!" ✅ "𝑨𝒍𝒆𝒌 𝒊𝒔 𝒂 𝒕𝒐𝒑 𝒏𝒐𝒕𝒄𝒉 𝒇𝒓𝒆𝒆𝒍𝒂𝒏𝒄𝒆𝒓. 𝑯𝒆 𝒓𝒆𝒂𝒍𝒍𝒚 𝒑𝒓𝒐𝒗𝒊𝒅𝒆𝒔 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒄𝒍𝒊𝒆𝒏𝒕 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒑𝒐𝒔𝒔𝒊𝒃𝒍𝒆. 𝑯𝒆 𝒊𝒔 𝒂𝒍𝒔𝒐 𝒗𝒆𝒓𝒚 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝒅𝒐𝒆𝒔 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒊𝒕 𝒕𝒂𝒌𝒆𝒔 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒂 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍. 𝑰 𝒄𝒂𝒏'𝒕 𝒘𝒂𝒊𝒕 𝒕𝒐 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖 𝒎𝒐𝒓𝒆, 𝑨𝒍𝒆𝒌!" ✅ "𝑨𝒍𝒆𝒌 𝒅𝒊𝒅 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒋𝒐𝒃 𝒐𝒏 𝒕𝒉𝒊𝒔 𝒑𝒓𝒐𝒋𝒆𝒄𝒕. 𝑯𝒆 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒆𝒅 𝒘𝒆𝒍𝒍 𝒂𝒉𝒆𝒂𝒅 𝒐𝒇 𝒔𝒄𝒉𝒆𝒅𝒖𝒍𝒆, 𝒂𝒏𝒅 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒘𝒂𝒔 𝒆𝒂𝒔𝒚." Not every business is my client, though. Some signs we might not be a good fit include: ✗ The company is struggling to pay salaries - can’t do that in good conscience ✗ ”Respect for others” is not a core value - I love working with awesome people I respect What I look for in a new client: ● Open mind, relaxed attitude ● Values integrity & relationships ● Focused on improving, lets their actions speak louder than words ● Knows our minimum scope, and wants the BEST Discount for US military veterans, active service military, first responders and founders w/full-sleeve tattoos Sound like a fit? Next steps: 📺 Reach out to me for a consultation! ~ OR ~ 🟢 Press '...' button then ‘Send Message’ button in the top right-hand corner 💬 Write me a personalized note including why you think we’re a good fit to work together Expertise: 💵 HubSpot 💵 ActiveCampaign 💵 Salesforce 💵 GoHighLevel 💵 🗂 ClickUp 🗂Trello 🗂 Asana 🗂 Jira 🗂 Confluence 🗂 Monday.com 🗂Zoho 📫 LinkedIn Sales Navigator 📫 Apollo.io 📫 Phantombuster 📫 Woodpecker 📫Drip 📫 MailChimp 📫 ZoomInfo 📫 Lusha 📫 Google Sheets 📫Klaviyo 📫Looker Studio 📫OpenSend 📫Active Campaign 📫Seamless.ai 🔎 Facebook 🔎 LinkedIn 🔎 Google 🔎 Instagram 🔎 LinkedIn 📞 Slack 📞 Microsoft Teams 📞 Zoom 💡 Zapier 💡 Make 💡n8n 📊 Google Analytics 4 📊 AppsFlyer 📊 Mixpanel 📊 OneSignal 📊Magento