Scrum Master Job Description Template

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Scrum Master Job Description Template

A scrum master plays a key role in facilitating agile processes within a development team, helping the team adhere to the principles of the scrum framework. This role is valuable as it ensures that projects are completed efficiently and that teams continuously improve their performance. Use the job description template below to find the right scrum master for your team on Upwork.

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Job Overview

We are seeking a highly motivated and organized scrum master to join our team. The ideal candidate will guide the team through the scrum process, facilitate meetings, and remove obstacles that hinder progress. You will drive the team to achieve its goals and ensure that all tasks are completed on time and to a high standard.

Key Responsibilities

Facilitate scrum events. Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring that the team follows the scrum framework.
Remove impediments. Actively identify and address obstacles that prevent the team from achieving its goals.
Support the product owner. Collaborate with the product owner to manage the backlog, prioritize work, and define clear team objectives.
Promote continuous improvement. Encourage the team to reflect on their processes and identify opportunities for improvement.
Foster collaboration. Create an environment where team members can work together effectively and communicate openly.
Track progress. Monitor the team's performance, ensuring that they are on track to meet their commitments.
Coach team members. Provide guidance on agile principles and best practices, helping the team to improve its effectiveness.
Report on team performance. Keep stakeholders informed of the team's progress, highlighting any risks or issues that may impact the project's success.
Ensure scrum adherence. Make sure that the team adheres to the scrum framework and that processes are followed correctly.
Facilitate communication. Ensure that all team members and stakeholders are aligned on project goals and status.

Qualifications

Proven experience as a scrum master or in a similar role.
Strong understanding of agile principles and the scrum framework.
Excellent communication, leadership, and problem-solving skills.
Ability to facilitate discussions and guide teams to consensus.
3+ years of experience in agile development or project management.
Proficiency in scrum tools such as Jira or Trello.
A certification in scrum (e.g., Certified ScrumMaster) is preferred.

Preferred Skills

Experience in software development or IT project management.
Familiarity with scaling frameworks such as SAFe (Scaled Agile Framework).
Strong analytical skills with the ability to identify and resolve issues quickly.

Why Join Us?

Join a dynamic company that values innovation and teamwork.
Opportunity to lead challenging projects and work with talented professionals.
Competitive compensation package, including bonuses and benefits.
Work in an environment that supports continuous learning and professional growth.

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What does a scrum master do?

A scrum master is responsible for ensuring that a development team follows the principles of the scrum framework. This role involves leading scrum ceremonies, removing impediments, and fostering a collaborative environment where the team can thrive and deliver high-quality work.

Common scrum master duties and responsibilities

Scrum masters are responsible for a variety of tasks that help teams operate effectively, including:

Facilitating scrum events such as sprint planning and retrospectives.
Removing obstacles that prevent the team from achieving its goals.
Supporting the product owner in managing the product backlog.
Promoting continuous improvement within the team.
Encouraging collaboration and open communication among team members.
Monitoring the team's progress and performance.
Coaching the team on agile principles and best practices.
Reporting on the team's performance to stakeholders.
Ensuring that the team adheres to the scrum framework.
Facilitating clear communication between all parties involved in the project.

How to write a scrum master job description

When writing a job description for a scrum master, follow these steps:

Start with a clear overview that highlights the role's importance within the team.
Define key responsibilities, focusing on the specific tasks and outcomes expected.
List qualifications and preferred skills that align with the role's demands.
Highlight why your company is a great place to work, including culture and benefits.
Use clear and concise language to ensure the description is easy to understand.

Other considerations:

Tailor the job description to your company’s specific needs and goals.
Be specific about the experience and skills required for the role.
Include information on opportunities for growth and development within the company.

FAQ

1. What skills are important for a scrum master?

Key skills include leadership, communication, problem-solving, and a strong understanding of agile principles and the scrum framework.

2. How can I measure the success of a scrum master?

Success can be measured by the team's ability to meet sprint goals, improve over time, and effectively collaborate within the scrum framework.

3. What should I look for in a scrum master’s background?

Look for experience in agile development, project management, and a track record of successfully leading teams through the scrum process.

4. Can a scrum master work remotely?

Yes, many scrum masters successfully work remotely, especially with tools that support virtual collaboration and communication.

5. How does a scrum master support the product owner?

A scrum master works closely with the product owner to manage the product backlog, prioritize tasks, and ensure that the team understands the project's goals and objectives.

Hire scrum masters on Upwork

Ready to hire a scrum master? Sign up for Upwork, browse available scrum masters, and post a job to find the right expert for your agile development needs.

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Scrum Masters you can meet on Upwork

$150 hourly
Paul G.
- 5.0
- (19 jobs)
Pretoria, GP
Scrum
Executive Coaching
Project Management Professional
Project Plans
Technical Project Management
Training
Management Consulting
Leadership Development
Google Sheets
Project Scheduling
Project Management
Asana

Paul Grobler is a servant leader with more than fifteen years of experience starting and managing a variety of projects and teams. He is passionate about how technology can be used to improve productivity. He provides online consulting, coaching, and training to individuals and teams on how to be more productive and get more out of online tools. This includes identifying the right tool for the job, getting set up with a new tool, or consulting on how to use current tools better. As an Asana Service Partner, Forum Leader, and Event Leader, he focuses his work on Asana Work Management. He is also certified as a Professional Scrum Master and has a deep knowledge of Google Workspace.
$75 hourly
Elaine K.
- 5.0
- (1 job)
Charlotte, NC
Scrum
Forecasting
Budget Planning
Agile Project Management
Jira
Technical Project Management
Microsoft Power Automate
Microsoft Excel PowerPivot
Microsoft Power BI Development
Microsoft Power BI Data Visualization
Microsoft Power BI
Microsoft PowerPoint
Microsoft Access
Microsoft Excel
SQL

Results-driven professional with extensive experience in Power BI, financial analysis, complemented by strong leadership capabilities. Proven track record of delivering actionable insights that drive business growth and efficiency. Skilled in data visualization, forecasting, and communicating complex financial information to diverse stakeholders. Known for leading cross-functional teams and leveraging technology to support strategic decision-making and performance improvement. Highly skilled Power BI developer with 10 years of experience in designing, developing and implementing data-driven solutions. Proficient in data modeling, visualization, and advanced analytics with expertise in DAX calculations, measures, data integration, and interactive dashboards.
$45 hourly
Vitaly P.
- 5.0
- (6 jobs)
Dubai, DU
Scrum
SQL
JSON
RESTful API
Lazarus
SOAP
XML
FHIR
Firebird
Microsoft SQL Server
Service-Oriented Architecture
Python
C#
Back-End Development
Delphi

• Proven track record in crafting robust software solutions using cutting-edge n-tier architectures. • Demonstrated expertise in object-oriented programming, leveraging the latest methodologies to deliver efficient and scalable code. • Adept at developing and managing databases, ensuring seamless integration and optimal performance. • Possessing formidable analytical, diagnostic, and problem-solving capabilities to tackle complex challenges in software development. • Recognized for a keen optimization mindset, with the ability to quickly grasp and adapt to emerging technologies, showcasing a commitment to continuous learning and innovation. • Exceptional soft skills, as consistently praised by colleagues, including effective communication, teamwork, and a natural ability to collaborate across diverse teams, making a positive impact on project outcomes.

$150 hourly
Paul G.
- 5.0
- (19 jobs)
Pretoria, GP
Scrum
Executive Coaching
Project Management Professional
Project Plans
Technical Project Management
Training
Management Consulting
Leadership Development
Google Sheets
Project Scheduling
Project Management
Asana

Paul Grobler is a servant leader with more than fifteen years of experience starting and managing a variety of projects and teams. He is passionate about how technology can be used to improve productivity. He provides online consulting, coaching, and training to individuals and teams on how to be more productive and get more out of online tools. This includes identifying the right tool for the job, getting set up with a new tool, or consulting on how to use current tools better. As an Asana Service Partner, Forum Leader, and Event Leader, he focuses his work on Asana Work Management. He is also certified as a Professional Scrum Master and has a deep knowledge of Google Workspace.
$75 hourly
Elaine K.
- 5.0
- (1 job)
Charlotte, NC
Scrum
Forecasting
Budget Planning
Agile Project Management
Jira
Technical Project Management
Microsoft Power Automate
Microsoft Excel PowerPivot
Microsoft Power BI Development
Microsoft Power BI Data Visualization
Microsoft Power BI
Microsoft PowerPoint
Microsoft Access
Microsoft Excel
SQL

Results-driven professional with extensive experience in Power BI, financial analysis, complemented by strong leadership capabilities. Proven track record of delivering actionable insights that drive business growth and efficiency. Skilled in data visualization, forecasting, and communicating complex financial information to diverse stakeholders. Known for leading cross-functional teams and leveraging technology to support strategic decision-making and performance improvement. Highly skilled Power BI developer with 10 years of experience in designing, developing and implementing data-driven solutions. Proficient in data modeling, visualization, and advanced analytics with expertise in DAX calculations, measures, data integration, and interactive dashboards.
$45 hourly
Vitaly P.
- 5.0
- (6 jobs)
Dubai, DU
Scrum
SQL
JSON
RESTful API
Lazarus
SOAP
XML
FHIR
Firebird
Microsoft SQL Server
Service-Oriented Architecture
Python
C#
Back-End Development
Delphi

• Proven track record in crafting robust software solutions using cutting-edge n-tier architectures. • Demonstrated expertise in object-oriented programming, leveraging the latest methodologies to deliver efficient and scalable code. • Adept at developing and managing databases, ensuring seamless integration and optimal performance. • Possessing formidable analytical, diagnostic, and problem-solving capabilities to tackle complex challenges in software development. • Recognized for a keen optimization mindset, with the ability to quickly grasp and adapt to emerging technologies, showcasing a commitment to continuous learning and innovation. • Exceptional soft skills, as consistently praised by colleagues, including effective communication, teamwork, and a natural ability to collaborate across diverse teams, making a positive impact on project outcomes.
$125 hourly
Melissa W.
- 5.0
- (8 jobs)
Scottsdale, AZ
Scrum
Logo Design
Virtual Assistance
Executive Support
Marketing Strategy
Content Marketing
Event Planning
Copywriting
Project Management Professional
Project Management
Graphic Design
Campaign Management
Branding
Social Media Marketing
Web Design

I’m Melissa - Fractional CMO and growth strategist for scaling companies that are ready to move from momentum to machine. For nearly 20 years, I’ve helped startups and growth-stage businesses turn early traction into structured, repeatable revenue. I’ve led marketing from the ground up - building positioning, acquisition funnels, lifecycle systems, and performance dashboards that align directly to revenue goals. I don’t just “do marketing.” I architect it. My background spans real estate, pharma and biotech, service-based, and marketplace businesses. I’ve built brands from scratch, redesigned growth engines mid-flight, and partnered directly with founders to translate vision into measurable pipeline impact. A few highlights: • Launched and scaled a coworking space in San Diego to 90% capacity during the pandemic • Built full-stack marketing infrastructure for early-stage companies • Designed brand + demand generation systems that move from awareness to booked revenue • Operate at the intersection of strategy, performance, and execution What founders appreciate most? I think like an owner. I prioritize ROI. And I build systems that scale beyond one campaign or channel. If you’re looking for someone to manage tactics, I’m not your person. If you’re looking for someone to design and lead the growth engine — let’s talk. Find out more at edgymuse dot com
$65 hourly
Hend A.
- 5.0
- (34 jobs)
Carthage, TUNIS
Scrum
Project Management
Digital Project Management
Automated Workflow
B2B Marketing
SaaS
Ecommerce
Slack
Jira
Notion
ClickUp
Marketing Automation Audit
Marketing Automation
Automation
Agile Project Management
Agile CRM
Marketing Operations & Workflow

Most marketing teams are full of smart people doing the wrong things in the wrong order. as your marketing project manager, I fix that. I'm a marketing operations manager with a track record across 20+ multi-million dollar e-commerce, SaaS, and B2B companies. I sit at the intersection of strategy, systems, and execution, so nothing gets lost between the big idea and the deliverable. Here's what working with me looks like in practice: ✅ I audit where your marketing machine is leaking; campaigns, workflows, team structure and rebuild it with SOPs your team will actually use (Notion, ClickUp, Monday, Asana..). ✅ I run sprint-based delivery as a certified Scrum Master, so projects ship on time instead of getting stuck in review loops. ✅ I took a business from $12K monthly losses to over $1M in quarterly revenue in under 6 months — through systems, not luck. ✅ I led the launch of an AI video ad platform that hit $1M ARR in its first 45 days, with 62% month-over-month growth. ✅ I've scaled a YouTube channel from 0 → 30K and helped a client grow revenue 20× in under a year. ✅ I've operated at the highest levels of global tech events: Web Summit Lisbon, London Tech Week, ISE Barcelona, Shoptalk Europe, DCongress, Money Summit, OMZ, and more including coordinating government pavilions and in-house events across the US and Europe. ✅ I can embed in your in-house team, manage an outsourced one, or run as your fractional marketing project manager. I've done all three. I'm the main contact your team actually wants to hear from. I translate between founders, designers, and developers without the chaos. If your marketing is talented but scattered, let's talk.
$110 hourly
Christian M.
- 5.0
- (1 job)
Meridian, ID
Scrum
Git
Agile Software Development
Apple Xcode
GitHub
Core Data
RESTful Architecture
CloudKit
Firebase
Swift

Senior software developer with 8+ years of experience building real-world products across iOS, front end, back end, and automation, with a strong focus on using AI to deliver faster, higher-quality code. By combining a deep understanding of core programming concepts with advanced AI-assisted workflows, development time is reduced while keeping code maintainable and easy to hand off. What you get • Clean, well-structured code built by someone who understands architecture, not just syntax, and can work comfortably across multiple languages and stacks. • AI-accelerated implementation that still respects best practices, so you get the speed of rapid prototyping without sacrificing reliability or readability. • Clear, direct communication, with frequent check-ins, progress updates, and a focus on aligning technical decisions with your business goals. AI-accelerated development For every project, AI tools are used as force multipliers, not crutches. Because core concepts like object-oriented design, data structures, and modular architecture are well understood, prompts can be written in a precise, technical way that produces higher-quality code suggestions instead of generic boilerplate. This allows rapid switching between languages and frameworks while still keeping a consistent level of quality and performance. Tech background • 8+ years of professional programming experience, including shipping and maintaining production applications. • Hands-on work in iOS (Swift), scripting/automation, and general software development using tools like Git for collaborative workflows. • Experience acting as a “full-stack problem solver,” moving between front end, back end, and infrastructure to get things done instead of being blocked by rigid role boundaries. How projects are handled • Start by clarifying requirements, constraints, and success criteria so the solution fits your actual use case, not a generic template. • Use AI to explore options, generate scaffolding, and refactor code, then manually review, test, and refine to ensure correctness and maintainability. • Communicate in plain, non-jargony language while still being technically precise, making it easy for both technical and non-technical stakeholders to understand tradeoffs and next steps. If you need a developer who understands how to blend solid engineering fundamentals with modern AI tooling to ship faster without cutting corners, this is exactly the kind of work taken on.
$35 hourly
Jana S.
- 5.0
- (24 jobs)
Belgrade, CENTRAL SERBIA
Scrum
Kanban Methodology
Writing
Translation
Agile Project Management

I am a UX/UI Designer with experience in eCommerce, and VA for marketing strategy and technical assistance. My organization skills, strategic planning, devotion, diligence, and professionalism help drive results. What I offer: UX/UI design: - iOS and Android design - Web design - Custom illustrations, icons and pictures - Content creation (blogs and UX writing) - Daily availability VA for marketing strategy and technical assistance: - Presentation creation - Research and Data entry - Marketing strategy and planning - Daily availability Most important tools I use: - Jira, Trello - Adobe XD, Figma, Photoshop, Illustrator - Webflow - Keynote, Powerpoint
$100 hourly
Andrii A.
- 5.0
- (11 jobs)
Prague, PRAHA
Scrum
Startup Company
ClickUp
FinTech
Digital Project Management
Agile Project Management
Process Design
Project Plans
Waterfall
Project Delivery
Jira
Project Planning
Project Management
Agile Software Development
WordPress

Professional Project manager with more than 7 years of experience in IT project management with distributed teams of up to 50 people. PMP certified. 1️⃣ Led the development of over 50 projects in E-commerce, Web, Fintech, and CRM domains; 2️⃣ Technical manager with engineering background and education that helps to speak with developers in the same language; 3️⃣ Can cover both product and project management roles (from requirements definition to release); 4️⃣ Successfully onboarded Agile practices in more than 10 teams (including Agile mindset, scrum/kanban methodologies, estimation practices, refinements, shift-left testing approach). Can help you with setup pf predictable delivery; 5️⃣ PMP / PSM / SAFe certified; Where I can help you: ▷ Define and document technical and business requirements for your project; ▷ Manage project from initiation to release (scope, budget, and timelines); ▷ Establish management processes in your team from scratch or improve the current setup; ▷ Adapt Scrum into your team and coach an agile mindset; ▷ Create project plan, risk register, roadmap, Gant chart, reports, and other different project management documents; ▷ Set up or configure Jira, Confluence, Click up, and Monday.com management tools; ▷ Provide metrics for continuous tracking of project execution; ▷ Help with the definition of MVP without gold plating and additional costs; ▷ Make your project successful; Just contact me and we will discuss how I can help you to make success in your project!
$120 hourly
Carlos J.
- 4.9
- (34 jobs)
San Pedro Garza Garcia, NLE
Scrum
Object-Oriented Programming
DigitalOcean
Software Development
API Integration
Magento 2
Laravel
WordPress Plugin
Magento
WordPress
MySQL Programming
JavaScript
MySQL
PHP
SQL
Agile Project Management

2x Adobe Commerce certified Tech Lead in both development and business consulting, with over 13 years of experience developing e-commerce projects and custom software solutions, leading technical teams, and managing multiple stakeholders in international projects. My strength lies in transforming complex business needs into technical solutions that drive business growth and performance optimization. Got a project that needs extra hands or ongoing development support? We are here to help you succeed. Send me a DM!
$60 hourly
Tudor T.
- 5.0
- (49 jobs)
Bucharest, BUCUREŞTI
Scrum
Agile Software Development
Jira
Scaled Agile Framework
Project Workflows
Agile Project Management
Atlassian Confluence
Article Writing
Project Management
Kanban Methodology
Content Writing
Tech & IT

Hello and welcome to my profile! Since you ended up here, you're probably looking for an Atlassian expert. I'm an Atlassian Certified Expert, holding ACP-120 (JIRA Administration for Cloud), ACP-420 (Managing Jira Service Management Projects), ACP-520 (Atlassian Cloud Organization Admin) and ACP-620 (Managing JIRA Projects for Cloud). Here are some of the things I'm capable of, when it comes to the Atlassian suite: As an Atlassian Expert, I drive enterprise-level implementations and transformations across the complete Atlassian ecosystem. With deep expertise in both technical delivery and solution architecture, I help organizations optimize their digital workflows and maximize their Atlassian investments. My role spans the entire solution lifecycle, from discovery through implementation and continuous improvement. I conduct in-depth discovery workshops to uncover core business needs, architect scalable solutions considering performance, cost, and user experience, and lead complex technical implementations. I specialize in enterprise-scale projects including Server/DC to Cloud migrations, ESM/ITSM implementations, and Agile at Scale transformations. Key achievements include: • Led a multi-regional service management implementation spanning 30+ request types across three regions, incorporating Okta integration and asset management • Architected and implemented three integrated service management solutions featuring custom workflows, automated ticket creation via REST API, and third-party integrations with NetSuite and internal CRM systems • Successfully managed a Data Center to Cloud migration for 2,000+ users, ensuring minimal disruption and data integrity • Designed and implemented a comprehensive JSM solution for an EU institution, featuring complex SLA configurations, change management workflows, and automated asset discovery I excel in: • Enterprise solution architecture and technical leadership • Complex integrations between Atlassian products and third-party systems • Performance optimization and instance auditing • Implementation of portfolio management solutions • Custom workflow design and automation • Training delivery and knowledge transfer My approach combines technical expertise with business acumen, ensuring solutions are not just technically sound but deliver measurable business value. I consistently identify opportunities for process improvement and automation, helping clients achieve greater efficiency and ROI from their Atlassian investments. I'm also open to all types of jobs related to Agile and Scrum, such as: * writing (ghostwriting included) * creation and facilitation of workshops * creation of all sorts of Agile materials (e.g. slide decks) * consultations on various topics related to Agile etc. Some of my other certifications: * ICP - ACC - Agile Coaching certified professional * PSM II - Professional Scrum Master Level 2 * PSM I - Professional Scrum Master Level 1 * ICP - BAF - Business Agility Foundations
$50 hourly
Bogdan P.
- 5.0
- (1 job)
Amsterdam, NH
Scrum
AI Implementation
Project Management
AI Agent Development
Product Design
SaaS Development
GitHub
ClickUp
Jira
Process Design
Automated Workflow
Product Roadmap
Process Improvement
Program Management
Agile Project Management

I cut project noise into clear actions and ship. 20+ years in tech (cyber-sec, SaaS, fintech, e-com) with additional experience in online travel and crypto + founder of Collabix.ai. I join teams when they need speed, structure and working systems - not reports that gather dust. How I create impact ★ Workflow automation (Make.com, n8n, Zapier, Notion, Airtable). I eliminate manual handoffs and repetitive tasks. Built a complete Etsy content pipeline that generates SEO-optimized listings, images, videos and blog posts automatically - zero clicks required. ★ Process mapping & ops audits. I find bottlenecks, redesign workflows, and measure the lift. Typical result: 20-40% faster delivery cycles. ★ AI & no-code agents. AI-powered helpers that handle routine tasks while your team sleeps. ★ Process mapping & ops audits. Find bottlenecks, redesign flow, measure the lift. ★ Deep Jira / JQL setup. Custom fields, scripts, integrations - dashboards that answer business questions instantly. ★ Rapid brand & site builds. Complete brand identity (name, logo, guidelines) + live website in one week. Webflow/Drupal with full analytics integration. ★ Pitch decks & visual stories. Investor-ready presentations, videos and demos that communicate complex ideas fast. Toolbelt Jira | Confluence | ClickUp | Notion | GitHub | Make.com | n8n | Zapier | Airtable | Google Workspace Figma | Sketch | Webflow | Drupal | Elevenlabs | CapCut OpenAI | Midjourney | HeyGen | Lovable | Cursor | V0 | Replit Typical wins - Cut delivery cycle time 30% by automating release pipeline for SaaS team - Launched Ukraine's national Mastercard loyalty platform from concept to millions of users - Built and sold two digital brands; scaling Collabix.ai with the same playbook When you need this - Rescue a slipping roadmap - Automate tedious workflows - Package your product for investors - Launch a brand & site on deadline Send a quick brief and I’ll reply with a plan and a clear quote. Let’s ship!
$40 hourly
Daria M.
- 5.0
- (12 jobs)
Toronto, ON
Scrum
Project Scheduling
Project Workflows
Management Skills
Kanban Methodology
Agile Project Management
Project Risk Management
IT Project Management
Dev & IT Project Management
Project Timelines
Project Planning
Project Budget
Project Delivery
Project Management
Project Plans

I help startups build, launch, and scale mobile apps without the chaos of managing multiple freelancers. I’m a Lead of a development team specializing in mobile apps and backend systems. We work with startups and growing businesses from North America, helping them go from idea → MVP → scalable product. What we do: • Mobile apps (iOS & Android using Flutter) • Backend development (Laravel, Node.js) • MVP development & product scaling • UI/UX design (if needed) • Project Management and QA Why clients choose us: • You get a dedicated team, not a single freelancer • Clear process, timelines, and responsibility • Experience with 200+ projects • English C1-C2 • Toronto timezone How we work: We usually work on milestone-based projects with clear scope, deadlines, and predictable budgets. If you're looking for a reliable team that can take full ownership of your product, let’s talk.
$75 hourly
Danilo S.
- 5.0
- (11 jobs)
Miami, FL
Scrum
Blockchain Architecture
Large Language Model
ChatGPT
Jira
Decision Making
Leadership Skills
Machine Learning
Python
Data Science Consultation
Amazon Web Services
Amazon SageMaker
Solution Architecture Consultation
API
SQL

AI Systems Architect, Technical PM, and AI Adoption Lead. I help companies move from AI curiosity to real business impact, by selecting the right models, designing practical use cases, and delivering production-ready solutions. I turn product vision into secure, scalable AI systems, and organizational chaos into structured, measurable execution. 🏆 Expert-Vetted by Upwork | ☁️ AWS-certified | 🎓 Master’s in Engineering Management | 🚀 10+ years delivering cloud and AI systems --- 🔍 What I bring 🧠 AI Strategy & LLM Evaluation I evaluate and benchmark LLMs (Claude, ChatGPT, Gemini, and open-source models like Kimi, MiniMax) based on cost, performance, and real business use cases. I help teams select the right model and architecture — not just the most popular one. 🏢 AI Adoption & Team Enablement I set up and operationalize tools like Claude for Teams / ChatGPT Enterprise, including plugins, connectors, and MCP-based workflows. Focus: real adoption, governance, and measurable productivity gains across teams. ⚙️ AI Pilots & Business Use Cases I design and deliver targeted AI pilots (2–6 weeks) for specific business functions: – Sales automation – Internal knowledge assistants (RAG) – Document processing – Workflow automation Using official APIs (OpenAI, Anthropic, Google) or OpenRouter when flexibility is needed. 🤖 AI/LLM Engineering & MLOps Hands-on with RAG systems, fine-tuning, inference pipelines, and observability. Stack includes: Bedrock, SageMaker, Vertex AI, LangChain, LangGraph, vector DBs. ☁️ Cloud & Infrastructure Production deployments on AWS and GCP: IAM, VPCs, CI/CD, serverless, containers, monitoring, secure data pipelines. 📊 Product & Delivery Leadership I own delivery end-to-end: clear scope, timelines, stakeholder alignment, and predictable execution. No scope creep. No black-box development. 🔄 Automation & Tooling n8n, workflow orchestration, API integrations, AI-assisted pipelines. --- 🚀 Selected recent work 📌 AI Adoption Enablement — Marketing Agency Set up ChatGPT Enterprise workflows, defined usage guidelines, trained teams, and implemented repeatable AI processes across departments. 📌 LLM Opportunity Analyzer Built a full-stack platform to evaluate and prioritize business opportunities using Gemini + AWS models, with structured outputs and decision support. 📌 RAG Systems for Internal Knowledge Designed and deployed document intelligence systems using vector databases and LLM orchestration. 📌 AI + CRM Integration Integrated AI into Salesforce, HubSpot, and Pipedrive, including data preparation, prompt structuring, and workflow automation. 📌 Automation Pipelines (n8n) Built end-to-end workflows combining APIs, LLMs, and dashboards for decision-making. --- 🧩 Services I offer • AI Strategy & LLM Selection → Model evaluation, architecture decisions, ROI-focused roadmap • AI Pilot (2–6 weeks) → Design + deploy a working AI use case for your business • Technical Product Management → Lead your AI/cloud initiative end-to-end • Cloud & AI Architecture → Production-ready infrastructure with security and scalability • Fractional CTO / AI Advisor → Ongoing strategic and technical guidance --- 🤝 Availability & working style Based in Miami, FL (EST). I work closely with founders and teams through short discovery sessions, then deliver a clear execution plan with fast iterations. If you're exploring AI but want to do it right (not just fast) feel free to reach out.
$35 hourly
Anahit A.
- 4.9
- (20 jobs)
Lisbon, LISBON
Scrum
Requirement Analysis
User Stories
Marketing Management
Asana
Digital Project Management
Minimum Viable Product
Product Backlog
Slack
UX & UI
Project Management
Product Management
Agile Project Management
Product Design
Figma

PMP certified Project Manager and Product Manager with more than 6 years of experience in Telecommunications, Fintech, IoT, e-Commerce, and Website /Application development. - Hands-on experience with Atlassian products(Jira, Confluence), ClickUp, Asana, MS project - Wireframing/Prototyping/Preliminary design with Miro, Moqups, Figma - Product strategy planning, product/market fit/customer analysis - Product requirements creation according to business need - Use cases/use story generation and documentation creation - App flow/App map/Process flow reports - Experience with a team of 10+ people(design, analytics, development) - Business case and product roadmap development - Industry research and best practice implementations - Competitor analysis and evaluation of product functionality - Analytics tracking recommendations/reports recommendations -Experience in Startup management -Experience in payment system's integrations - Project management, initiation, planning, execution, monitoring/control, and closing according to PMI guidelines
$100 hourly
Patrick C.
- 5.0
- (87 jobs)
Ho Chi Minh City, SG
Scrum
DevOps
Automated Workflow
IT Infrastructure
IT Service Management
Atlassian Crowd
Solution Architecture
Cloud Migration
Report
Project Management
ITIL
Scaled Agile Framework
Business Analysis
Automation
Kanban Methodology
Service Management Software
System Configuration
Agile Project Management
Atlassian Confluence
Jira

⭐⭐⭐⭐⭐ Jira Administrator and Atlassian Expert trusted by 80+ clients to configure, automate, and design scalable architectures in their Atlassian stack — Jira, Jira Service Management, and Confluence on Cloud and Data Center. Atlassian Credentials: 🎖 ACP-120: Jira Administration for Cloud 🎖 ACP-MJCP: Managing Jira Projects for Cloud 🎖 Managing Jira Projects for Data Center 🎖 ACP-JSW: Agile Development with Jira Software 🎖 ACP-CA: Confluence Administrator 🎖 Jira Reporting & Dashboards | Customizing Jira Workflows | Confluence Space Administration How I can help: ✅ Jira setup, configuration, and ongoing administration ✅ Jira Service Management (JSM) setup and customer portal configuration ✅ Workflow design, automation rules, permissions, and custom fields ✅ Confluence space setup, templates, and permissions ✅ Data Center to Cloud migration ✅ Marketplace app vetting and configuration (ScriptRunner, Tempo, etc.) ✅ External user access with GDPR-compliant permissions ✅ Integrations with Aha!, GitHub, Monday dot com, and more ✅ Team training and admin handover ✅ Instance cleanup and best practices audit
$260 hourly
Wilhem V.
- 5.0
- (41 jobs)
Washington, DC
Scrum
Product Backlog
Product Development Process
Team Management
Stakeholder Management
Sprint Review
Sprint Planning
Iterative Development
Jira
Product Roadmap
Product Management
Agile Software Development
Project Management
Product Development
Agile Project Management

✅ 𝗘𝗻𝘁𝗿𝗲𝗽𝗲𝗻𝘂𝗲𝗿 𝘁𝘂𝗿𝗻𝗲𝗱 𝗳𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗿. ☑️ 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. 💥 𝟱𝟬+ 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 & 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗲𝘅𝗽𝗲𝗿𝘁𝗹𝘆 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱. 𝗘𝗙𝗙𝗜𝗖𝗜𝗘𝗡𝗖𝗬 ⬆️ - 𝗤𝗨𝗔𝗟𝗜𝗧𝗬 ⬆️ - 𝗜𝗧𝗘𝗥𝗔𝗧𝗜𝗩𝗘 𝗟𝗘𝗔𝗥𝗡𝗜𝗡𝗚 ⬆️ - These are the outcomes you can expect to achieve with your development team sprints while working together. ☑️ 𝗚𝗘𝗧 𝗙𝗨𝗡𝗗𝗜𝗡𝗚 - ☑️ 𝗥𝗘𝗟𝗘𝗔𝗦𝗘 𝗔 𝗣𝗥𝗢𝗙𝗜𝗧𝗔𝗕𝗟𝗘 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 - ☑️ 𝗚𝗘𝗧 𝗜𝗡𝗩𝗘𝗦𝗧𝗠𝗘𝗡𝗧𝗦 - These are the outcomes you can expect after our work is done. What’s 𝗺𝘆 𝘀𝗲𝗰𝗿𝗲𝘁 to delivering exceptional product management? Outside of more than a decade of full-time experience and a proven track record of success, it’s two 𝗕𝗜𝗚 things: 1️⃣ I’ve actually been a business owner and entrepreneur. I have a 360 degree perspective on the pitfalls and fastracks to success you are guaranteed to face. 2️⃣ Best practice obsession. Scrum, Agile and other project management frameworks have 𝗕𝗜𝗚 promises of great results. It only works when they’re 𝗖𝗢𝗥𝗥𝗘𝗖𝗧𝗟𝗬 implemented. Jr. product managers will let you (the client) steer the ship off course with their anecdotal opinions and experience. I will not. I’m not afraid to push back when needed - I’ll lead your team to success and help you understand exactly why my approach will work. ❝ 𝙒𝙞𝙡 𝙞𝙨 𝙩𝙝𝙚 𝙘𝙧è𝙢𝙚 𝙙𝙚 𝙡𝙖 𝙘𝙧è𝙢𝙚. 𝘼+ 𝙡𝙚𝙫𝙚𝙡. 𝙏𝙤𝙥 𝙩𝙖𝙡𝙚𝙣𝙩. 𝙃𝙚'𝙨 𝙩𝙝𝙚 𝙋𝙧𝙤𝙙𝙪𝙘𝙩 𝙖𝙣𝙙 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙚𝙦𝙪𝙞𝙫𝙖𝙡𝙚𝙣𝙩 𝙤𝙛 𝙩𝙝𝙚 𝙖𝙡𝙡-𝙨𝙩𝙖𝙧 𝙖𝙩𝙝𝙡𝙚𝙩𝙚 𝙮𝙤𝙪 𝙗𝙧𝙞𝙣𝙜 𝙞𝙣 𝙬𝙝𝙚𝙣 𝙩𝙝𝙚 𝙜𝙖𝙢𝙚 𝙞𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙡𝙞𝙣𝙚, 𝙢𝙚𝙧𝙚 𝙨𝙚𝙘𝙤𝙣𝙙𝙨 𝙖𝙧𝙚 𝙧𝙚𝙢𝙖𝙞𝙣𝙞𝙣𝙜 𝙤𝙣 𝙩𝙝𝙚 𝙘𝙡𝙤𝙘𝙠, 𝙖𝙣𝙙 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 𝙩𝙤 𝙘𝙤𝙣𝙛𝙞𝙙𝙚𝙣𝙩𝙡𝙮 𝙘𝙤𝙪𝙣𝙩 𝙤𝙣 𝙖 𝙡𝙚𝙖𝙙𝙚𝙧 𝙩𝙤 𝙗𝙚 𝙘𝙤𝙤𝙡 𝙖𝙣𝙙 𝙘𝙖𝙡𝙢 𝙪𝙣𝙙𝙚𝙧 𝙥𝙧𝙚𝙨𝙨𝙪𝙧𝙚, 𝙩𝙤 𝙩𝙖𝙠𝙚 𝙩𝙝𝙚 𝙬𝙞𝙣𝙣𝙞𝙣𝙜 𝙨𝙝𝙤𝙩, 𝙖𝙣𝙙 𝙩𝙤 𝙢𝙖𝙠𝙚 𝙞𝙩 𝙡𝙤𝙤𝙠 𝙚𝙛𝙛𝙤𝙧𝙩𝙡𝙚𝙨𝙨. 𝙒𝙞𝙡 𝙞𝙨 𝙖𝙗𝙨𝙤𝙡𝙪𝙩𝙚𝙡𝙮 𝙘𝙡𝙪𝙩𝙘𝙝. 𝙒𝙞𝙡 𝙝𝙖𝙨 𝙩𝙝𝙚 𝙬𝙞𝙣𝙣𝙞𝙣𝙜 𝙘𝙤𝙢𝙗𝙞𝙣𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙩𝙬𝙤 𝙙𝙚𝙘𝙖𝙙𝙚𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚, 𝙖 𝙘𝙝𝙖𝙧𝙢𝙞𝙣𝙜 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙩𝙮, 𝙩𝙝𝙚 𝙢𝙞𝙣𝙙𝙨𝙚𝙩 𝙤𝙛 𝙖𝙣 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚𝙙 𝙚𝙣𝙩𝙧𝙚𝙥𝙧𝙚𝙣𝙚𝙪𝙧, 𝙩𝙝𝙚 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙡𝙚𝙖𝙙 𝙬𝙞𝙩𝙝 𝙢𝙞𝙣𝙞𝙢𝙖𝙡 𝙜𝙪𝙞𝙙𝙖𝙣𝙘𝙚, 𝙖𝙣𝙙 𝙖 𝙥𝙧𝙤𝙖𝙘𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙚𝙢𝙥𝙖𝙩𝙝𝙚𝙩𝙞𝙘 𝙖𝙥𝙥𝙧𝙤𝙖𝙘𝙝 𝙩𝙤 𝙠𝙚𝙚𝙥 𝙮𝙤𝙪𝙧 𝙢𝙤𝙨𝙩 𝙘𝙧𝙞𝙩𝙞𝙘𝙖𝙡 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙛𝙪𝙡𝙡 𝙨𝙩𝙚𝙖𝙢. 𝙒𝙞𝙡 𝙝𝙖𝙨 𝙤𝙫𝙚𝙧𝙨𝙚𝙚𝙣 𝙤𝙪𝙧 𝙢𝙤𝙨𝙩 𝙝𝙞𝙜𝙝-𝙥𝙧𝙤𝙛𝙞𝙡𝙚 𝙖𝙣𝙙 𝘼-𝙡𝙞𝙨𝙩 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙖𝙣𝙙 𝙝𝙖𝙨 𝙠𝙚𝙥𝙩 𝙩𝙝𝙚𝙢 𝙛𝙪𝙡𝙡𝙮 𝙚𝙣𝙜𝙖𝙜𝙚𝙙 𝙩𝙝𝙧𝙤𝙪𝙜𝙝𝙤𝙪𝙩, 𝙤𝙪𝙧 𝙩𝙚𝙖𝙢𝙨 𝙢𝙤𝙩𝙞𝙫𝙖𝙩𝙚𝙙, 𝙖𝙣𝙙 𝙝𝙖𝙨 𝙢𝙖𝙙𝙚 𝙞𝙩 𝙢𝙪𝙘𝙝, 𝙢𝙪𝙘𝙝, 𝙢𝙪𝙘𝙝 𝙚𝙖𝙨𝙞𝙚𝙧 𝙛𝙤𝙧 𝙢𝙚 𝙩𝙤 𝙧𝙚𝙨𝙩 𝙚𝙖𝙨𝙮 𝙖𝙩 𝙣𝙞𝙜𝙝𝙩 𝙠𝙣𝙤𝙬𝙞𝙣𝙜 𝙩𝙝𝙖𝙩 𝙖 𝙩𝙧𝙪𝙚 𝙚𝙭𝙥𝙚𝙧𝙩 𝙞𝙨 𝙩𝙖𝙠𝙞𝙣𝙜 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙬𝙞𝙩𝙝 𝙩𝙝𝙚 𝙨𝙖𝙢𝙚 𝙖𝙩𝙩𝙚𝙣𝙩𝙞𝙤𝙣 𝙄 𝙬𝙤𝙪𝙡𝙙 𝙜𝙞𝙫𝙚 𝙩𝙝𝙚𝙢 𝙖𝙣𝙙 𝙨𝙤 𝙢𝙪𝙘𝙝 𝙢𝙤𝙧𝙚. 𝙒𝙚 𝙬𝙞𝙡𝙡 𝙘𝙤𝙣𝙩𝙞𝙣𝙪𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙒𝙞𝙡 𝙖𝙨 𝙢𝙪𝙘𝙝 𝙖𝙨 𝙥𝙤𝙨𝙨𝙞𝙗𝙡𝙚, 𝙖𝙣𝙙 𝙄 𝙬𝙤𝙪𝙡𝙙 𝙚𝙣𝙘𝙤𝙪𝙧𝙖𝙜𝙚 𝙮𝙤𝙪 𝙩𝙤 𝙙𝙤 𝙩𝙝𝙚 𝙨𝙖𝙢𝙚. 𝙃𝙚 𝙞𝙨 𝙖 𝙩𝙧𝙪𝙚 𝙘𝙧𝙖𝙛𝙩𝙨𝙢𝙖𝙣 𝙖𝙣𝙙 𝙬𝙤𝙧𝙩𝙝 𝙚𝙫𝙚𝙧𝙮 𝙥𝙚𝙣𝙣𝙮. 𝘿𝙤 𝙮𝙤𝙪 𝙖𝙣𝙙 𝙮𝙤𝙪𝙧 𝙩𝙚𝙖𝙢 𝙖 𝙛𝙖𝙫𝙤𝙧 𝙖𝙣𝙙 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝘼𝙎𝘼𝙋 𝙞𝙛 𝙮𝙤𝙪 𝙖𝙧𝙚 𝙛𝙤𝙧𝙩𝙪𝙣𝙖𝙩𝙚 𝙚𝙣𝙤𝙪𝙜𝙝 𝙩𝙤 𝙛𝙞𝙣𝙙 𝙝𝙞𝙢 𝙬𝙞𝙩𝙝 𝙖𝙫𝙖𝙞𝙡𝙖𝙗𝙞𝙡𝙞𝙩𝙮! ❞ 🗣 𝙅𝙖𝙨𝙤𝙣 𝘼𝙗𝙡𝙚𝙨 - 𝘾𝙀𝙊/ 𝙏𝙚𝙖𝙢 𝘾𝙤𝙖𝙘𝙝 - 𝙀𝙩𝙝𝙤𝙙𝙚 🗣 The types of work my clients commonly ask for my help with include: ☑️ Hands-On Product Management, Product Building Execution & Product Strategy ☑️ Product Growth Strategy ☑️ Project Management (PM) ☑️ Project Management Frameworks (Scrum, Agile, Kanban) ☑️ Sprint & Iterative Development ☑️ Team Efficiency, Consistent Output & Quality Output Improvements ☑️ Team Building ☑️ Churn Rate Troubleshooting ☑️ Roadmaps & Timelines ☑️ Stakeholder Communication Platforms & Software I commonly use include: ☑️ Project Management (Jira, Confluence) ☑️ Product Analytics (Amplitude, Mode) ☑️ Messaging (Slack) ☑️ Development Release Management (Github, CircleCI) ☑️ Design (Figma) ☑️ Visual Frameworks (Miro) ☑️ Email Marketing (Vero) ☑️ Usability Testing (UserTesting) 📞 Invite me to your project on Upwork or send a direct message and I’ll reach out to find out if you would be a good fit to have a complimentary consultation call with me. 📞 Thank you for taking some time to learn about me. Talk soon! Wilhem Van Auken
$100 hourly
Aleksandr P.
- 5.0
- (11 jobs)
Surat Thani, SURAT THANI
Scrum
Data Analysis
Figma
UX & UI Design
Wireframing
Product Management
Product Backlog
Product Roadmap
Product Development
User Stories
Agile Software Development
Implementation Plan
Business Analysis
Jira
Agile Project Management

I help B2B companies turn AI ideas into real, shipped products – from first MVP to production at scale. I’m a Senior Product Manager & founder with 15+ years in software and 2+ years shipping AI/LLM products in B2B SaaS, EdTech, PropTech and Telco. On Upwork, I’ve earned $400K+ across 6,150+ hours, with 100% Job Success, only 5-star reviews, and an Expert-Vetted badge – which basically means clients trust me with high-stakes, long-term work. What you get when we work together: ✔ AI/LLM product strategy – identify high-ROI use cases (agents, copilots, grading/scoring, summarization assistants), define scope, and de-risk with lean experiments. ✔ From idea to MVP to production – discovery, UX flows, requirements, delivery and iteration until the product is in users’ hands and delivering value. ✔ Data-first product management – metric trees, dashboards, and reporting that make decisions grounded. ✔ Strong technical collaboration – I can code MVPs myself (Node.js, React, SQL, Docker, CI/CD, AWS/DO) and talk fluently with engineers and data teams. ✔ Structured leadership – aligning founders, engineering, design and operations so everyone pulls in the same direction. You can find a few recent outcomes in the "Portfolio" section. How I work: ✔ Long-term partner – many of my clients work with me over multiple phases; I care about your business outcomes, not just shipping features. ✔ Clear communication – regular updates, crisp written specs, and transparent risks/assumptions. ✔ Hands-on when needed – I’m comfortable prototyping flows, writing prompts, or hacking together a proof-of-concept to de-risk an idea before we commit more budget. If that sounds like what you need, send me a short note about your product, current challenges, and goals. If we’re a good fit, we’ll define a small, high-value starting scope and grow from there.
$80 hourly
Adrian G.
- 5.0
- (2 jobs)
Chambesy, GE
Scrum
Jira
Business Analysis
Requirements Specification
Functional Testing
Statistical Analysis
Natural Language Processing
spaCy
Deep Learning
Machine Learning
Python Scikit-Learn
pandas
Python

I run a Linkedin system that books 12-24 meetings per month on auto-pilot. DM me GO to learn more. 10+ years of experience in software development. My mission is to build predictable client acquisition systems for business growth. 🌎 I speak French 🇫🇷 • Spanish 🇪🇸 • English 🇬🇧 • German 🇩🇪 (B2) Best Case Studies: 🔹 End-to-end lead engine for a video compression startup (SpeedSize) adding $5k in MRR 🔹 Conversion Rate Optimization for food e-commerce adding $10k in MRR. What Others Say ⭐️⭐️⭐️⭐️⭐️ “Adrian blends technical expertise with sharp sales thinking.” — GP @ Allegory Capital ⭐️⭐️⭐️⭐️⭐️ “A rare combo: data-driven, creative, and reliable.” — Quant Strategist @ Millennium
$70 hourly
Melanie M.
- 5.0
- (3 jobs)
Decatur, GA
Scrum
Agile Project Management
Bug Fix
Project Scheduling
Web Development Consultation
Bootstrap
Web Development
Front-End Development
Web Design
Ecommerce Website Development
Teaching Programming
CSS
Shopify
JavaScript
Wix

I help businesses bring clarity, stability, and momentum to their websites. Clients typically come to me when something feels broken, slow, or unclear—or when they want a second opinion before committing to development work. I specialize in technical website audits, delivery planning, and clearly defined fixes that move projects from “stuck” to “done” without long timelines or scope creep. I’m a Certified SCRUM Master with experience scoping and delivering technical work across cross-functional teams. That background helps me translate ideas and issues into realistic, executable plans—so recommendations are prioritized, well-defined, and actually deliverable. My work is best suited for: -Website technical audits and second opinions -Bug identification and stabilization planning -Project scoping and delivery planning before hiring or rebuilding -Performance and usability improvement recommendations -Lightweight platform setups when a simple solution is the right fit I work primarily with Shopify, Webflow, and Wix for small-to-medium business sites and scoped improvements. I focus on short, clearly defined engagements rather than large, open-ended builds or ongoing retainers.
$34 hourly
Paata K.
- 5.0
- (5 jobs)
Tbilisi, GE
Scrum
Product Management
Notion
Lean Development
Business Plan
Startup Consulting
Blockchain, NFT & Cryptocurrency
Agile Software Development
Lean Startup
Business Process Modeling
Technical Project Management
Software Documentation
Project Management
Agile Project Management
Jira

🚀 Managed projects with $1m+ budget; helped 25+ founders launch the MVP. Delivering projects and products for over 5 years now. Good understanding of product lifecycle and software development operations. 💻📈 Managed products in the fields of: - Blockchain, - SaaS (including Silicon Valley startups). - Fintech, - Enterprise software - etc. 🌍 Fluent in English and having lived in both Europe and the US, I seamlessly communicate with clients from diverse backgrounds. 🌎🗣️ 🎨 As a certified UX/UI enthusiast, I blend aesthetics and functionality to create exceptional user experiences. With a focus on user-centered design principles, I lead teams intuitive and visually appealing solutions ✨ ✨ With a solid background in finance, an BBA from a top university in the country, and invaluable experience at prestigious companies like EY, I bring a unique blend of financial acumen and IT project management expertise. 🎓💼 🌟 As an IT project management team lead in a few agencies, I've fostered a culture of excellence, mentored project managers, and achieved remarkable outcomes. Known for my exceptional leadership skills, I drive team motivation and success. 🌟👥
$35 hourly
Ahmed A.
- 5.0
- (36 jobs)
Lahore, PUNJAB
Scrum
Product Management
Linux System Administration
Help Desk Software
Agile Software Development
IT Service Management
Project Workflows
Agile Project Management
Atlassian Confluence
System Security
ITIL
Cybersecurity Management
Automated Workflow
Jira
Digital Project Management

📣 Certified Atlassian Administrator for Jira Data Center, Cloud, (ACP-100 & ACP-120) and AWS Cloud practitioner. 📣 Top-rated Plus freelancer on Upwork for the Last 5 years with 6800+ hours of success I have helped 200+ teams globally, including Fortune 500, to streamline their IT Backend operations and drive digital transformation in business so they can focus on their business growth. I work with companies struggling with 🌟 Atlassian Stack: Administration, Consultation, Migration, and Integration with current tools 🌟 Jira: Workflows, Dashboards, Project configurations, 🌟 Jira Service Management: Helpdesk Portals, SLA Configuration, and ITSM implementation. 🌟 AWS: Administration, DevOps, Cost optimization, and IAM. 🌟 Windows and Linux Server Management. 🌟 MDM Solutions: Microsoft Intune, Jamf, and Manage Engine Desktop Central. 🌟 Patch management: Vulnerability management and automation using Qualys, SSM, and Ansible 🌟 IAM: Okta Administration, Adaxes, Microsoft EntraID (Azure AD), Active Directory, and LDAP. From Chaos to Clarity, I believe in taking ownership so that you can focus on your business without having stress about backend digital operations with a touch of speedy deliveries and hands-on support. 🏆 Followings are reviews from my clients I worked with, explaining the SME and value I bring to the work. “Ahmed's leadership in migrating Jira from on-prem to the cloud was marked by his comprehensive knowledge of the platform. He ensured a smooth transition and provided our team with in-depth training on the Atlassian stack.” Another one for IT operations, "Ahmed was delivering on time and was proactive. He raised concerns and suggested improvements along the way. We will work with him in the future. Strong recommendation.” 📩 Don’t let IT headaches overwhelm you. Message me, and I’ll handle the tech so you can focus on what matters the most: growing your business.
$50 hourly
Walter M.
- 4.8
- (38 jobs)
Atlanta, GA
Scrum
Microsoft Azure
Agile Software Development
Python
DevOps
JavaScript
Google Cloud Platform
Amazon Web Services
Node.js
React

I am a senior full stack developer with experience across a wide range of industries and technologies. Strong project management skills as well, and exposure to DevOps on AWS and GCP. I graduated with an Economics degree from Cornell University in 2016. I also have an FAA license for remote piloting of drones. ● Over 5 years of commercial experience with React.js and Node.js using modern frameworks (Nest.js, Next.js, CRA, Koa.js, Express.js) and its ecosystem ● Used to working with Scrum and Kanban forms of Agile methodologies in both large and smaller teams ● Predominantly a hands-on engineer with strong system design and architecture experience ● Excellent skills across AWS and GCP (some exposure to Azure) ● API integration experience with Twilio, Contentful, Zoom, Google Calendar, OpenAI, Mapbox, Google Maps, SendGrid, Stripe, Authorize.net, PayPal, Auth0, Okta, Jira, SSO login, Oauth, OpenID Connect ● Keen machine learning and data science enthusiast, with intermediate Python (FastAPI, Flask) and database development skills (SQL-based and MongoDB engines) and some exposure to data processing libraries such as Pandas and R
$35 hourly
Galya I.
- 5.0
- (3 jobs)
Sofia, SOFIA-CAPITAL
Scrum
SQL
Product Management
Agile Software Development
Process Design
System Analysis
Unified Modeling Language
Requirement Analysis
Business Analysis
Jira
Business Modeling

As a Senior IT Business System Analyst, I design and document software solutions in the eCommerce and payments domain, facilitating requirements gathering, design sessions, and demos. I also participate in migration, new product development, and process improvement projects, creating UML diagrams, data mapping artifacts, and OpenAPI descriptions and documentation. With a Master's degree in Information Technology Project Management and another one in progress in Applied Econometrics and Economic Modelling, I have a strong background in both technical and analytical skills. I have worked on several integration projects, analyzing API documentation and composing SRDs, creating mock-ups and design screens using Balsamiq and Figma, and creating use cases, test cases, and various UML diagrams. I am a strong communicator and leader, with a commitment to quality and continuous improvement. I am passionate about bridging the gap between business needs and IT solutions, and leveraging data and technology to optimize business processes and outcomes.
$50 hourly
Younes E.
- 4.9
- (20 jobs)
Fes, FÈS-MEKNÈS
Scrum
J2EE
jQuery UI
Spring Boot
Spring Framework
RESTful Architecture
NGINX
Spring Security
Jakarta Server Pages
Java
HTML5
RESTful API
Java Persistence API
Git

I am a highly experienced Backend Developer with over 5 years of experience in Java/Spring development. I have a strong portfolio, having worked with companies such as Sahmik, Techrivo, Nestle Nespresso, PowerFolder, and SQLI. I have expertise in Java/JEE/Hybris development, and am proficient in HTML 5/CSS 3, JavaScript, ReactJS (basic), Spring Framework, Hibernate, Hybris, Swagger, and Web Services (SOAP, REST). I have a solid understanding of Clean Code, SOLID, GRASP, Effective Java, and Design Patterns principles. I have experience with RDBMS such as Oracle and MySQL and have used tools like Junit, Mockito, IntelliJ, Bitbucket, Git, Maven, Ant, Nexus, Sonar, JIRA, and Jenkins. I am well-versed in Scrum methodology and have experience with Linux, Tomcat, and nginx servers. In addition to my technical skills, I am fluent in Arabic, French, and English, and am a certified Java SE 8 Oracle Certified Associate (OCA). I am dedicated to delivering high-quality, efficient, and well-designed solutions to my clients and am always eager to learn and improve my skills.
$99 hourly
Ed T.
- 5.0
- (3 jobs)
Knoxville, TN
Scrum
Salesforce Sales Cloud
Salesforce Lightning
Salesforce Service Cloud
JavaScript
Apex
CSS
Salesforce CRM
Agile Project Management

My name is Ed Tisdale. I'm a Knoxville, TN based Salesforce admin, developer, project manager and RevOps professional. I love the Salesforce platform, developing on it, admin work on it, etc. There are few organizations that couldn’t use its Salesforce’s Swiss Army Knife of tools to improve visibility into their sales, internal processes or improvements in any number of ways. - 13 years Salesforce Development and Administration Experience - Professional Scrum Master (PSM-1) - Strong project management skills - Familiar with large SF orgs as well as new setup for small business - Apex Triggers, Apex Classes, Lightning Process Builder, Visual Flow, Schema
$45 hourly
Nataliia D.
- 5.0
- (2 jobs)
Rome, LATIUM
Scrum
IT Management
IT Project Management
Cross Functional Team Leadership
CRM Software
Project Planning
Waterfall
Agile Project Management
Project Management
Business Management

IT Project Manager | Product Manager | Business & Documentation Specialist IT Project Manager with a Software Engineering degree and 10+ years of experience managing IT and digital projects, as well as product and project management in apparel manufacturing. Since 2009, I have been working as an independent specialist, managing end-to-end IT projects, web platforms, and business systems. From 2018 to 2022, I also ran my own clothing manufacturing business, where I combined Product Management and Project Management responsibilities — from product concept and production planning to supplier coordination and sales operations. I specialize in project documentation on demand and help businesses turn ideas into clear, structured, and executable plans. I create professional documentation that developers, stakeholders, and teams can actually work with. What I do ✔Manage IT projects from idea to delivery ✔Create project documentation on demand (for startups, founders, and teams) ✔Translate business needs into clear technical and functional requirements ✔Coordinate teams (remote & on-site) and control delivery ✔Manage timelines, budgets, risks, and quality ✔Support both project and product management processes ✔Project & Product Management Experience ✔IT & web projects (full lifecycle) ✔Product management in apparel manufacturing ✔Production planning and process setup ✔Supplier & contractor coordination ✔Business case and roadmap creation ✔Quality control and business-logic validation Core Skills ✔ IT Project Management (Agile / Scrum / Kanban) ✔ Product Management (digital & physical products) ✔ Project documentation (BRD, PRD, SRS, WBS, roadmaps, workflows) ✔ Requirements gathering & stakeholder communication ✔ Team coordination (up to 10 people) ✔ Budgeting & business process understanding Tools & Methods PM Tools: Trello, ClickUp, Confluence, ProjectLibre, Office 365 Methodologies: Agile, Scrum, Kanban Additional: AI tools for documentation, planning, research, and communication 🎯 Goal: Help clients launch and scale projects with clear documentation, structured processes, and predictable results.
$65 hourly
Ioannis T.
- 5.0
- (21 jobs)
Larisa, THESSALY
Scrum
Product Management
Agile Software Development
Cost Control
Team Alignment
Technical Writing
Project Risk Management
Project Management Professional
Digital Project Management
Jira

I am a Technical Agile Project Manager with over 8 years of experience in the IT industry. I hold a bachelor's degree in computer science and possess a strong technical background in coding and project management. Over the past 5 years, I have been working with medium and large-sized remote teams, successfully delivering projects of various budgets, including small, medium, and large-scale initiatives. Areas of expertise: ✔Agile (Scrum) ✔ Web/Mobile/DevOps/IOT/Ecommerce projects ✔ Team Coaching ✔ Project Documentation (including budgeting) ✔ Optimise company processes & workflows ✔ Remote team set up & coaching ✔ JIRA ✔ Client communication ✔ Requirements gathering ✔ Project success ✔ PMO Setup ✔Webflow Need help with your remote business? Let's have a chat!
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