Product Manager job description template

17+ years of experience in managing products and projects on the web and mobile platforms, on diverse domains such as E-Commerce, ERP, Cloud-Based SaaS, Video analytics, Utility apps, etc. Key Skills: Agile Methodologies | Scrum Product Owner | Product Strategy | Product Life Cycle Management | New Product Development | Metrics and KPI's | Market Research | Competitor Analysis | Data analytics | Technical Communication | Accurate Reporting Technical Tool Skills: Atlassian Jira | ClickUp | Adobe XD | Google Analytics | R Analytics | MS VSTS | Moqups | Github | Google Cloud Platform | Amazon EC2 | Microsoft Azure Expertise & Competencies: • Level 5 leadership with a proven track record of building high-performing teams • Defining product features, business roadmaps & overall value propositions. • Customer discovery, segmentation, and validation • Creating and driving overall product strategy • Setting success metrics and KPIs • Functional & non-functional requirement documentation • Drafting product backlogs as epics and user stories, along with their use case design with acceptance criteria • Oversight of product engineering & implementation • Synthesize and analyze test data • Conducting sprint planning & sprint reviews, and gathering focused, actionable feedback • Monitoring of latest market trends and competitor analysis • Developing pricing frameworks

I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!

Looking to work with product-led companies with growth mindset and experimentation culture, or help them bootstrap. Message me for a free consultation and I will get back to you the same day. Let's discuss your gig!

Expert product manager and data manager with 10 years of experience and extensive portfolio of 200+ projects, products and setting up tracking systems for both mobile apps and web apps. Certified: — Mixpanel Partner — Segment Expert — Shopify — Looker — Google Analytics Professional — Amplitude Expert — Databox — Product Owner With my software and data engineering background, I can freely communicate with developers, verify their work and suggest technical solutions. I specialise in: — Segment implementations for product and marketing analytics — product analytics - Mixpanel — Google Analytics & Google Tag Manager configuration — Databox full setup — Product MVP and product development What I can do for your business: ✔️ Configure data infrastructure - Segment ✔️ Create a professional tracking plan ✔️ Lead product initiatives and roadmaps ✔️ Set up tracking and analyze the data: • Google Analytics; • Behavior analytics - Mixpanel, Google Analytics • Mobile attribution providers - Branch, Braze • Heatmaps - Hotjar • Customer messaging - Intercom • Automated marketing - Facebook, Instagram, Twitter ✔️ Configure and implement: - tracking for SaaS and B2B and B2C apps, - tracking for React/Angular SPA (Single Page Applications), - cross-domain and subdomain tracking, - conversions and revenue tracking for Google Ads/Bing Ads/Facebook Ads; - tracking pixels (Facebook Pixel, etc), - events tracking, - iframe tracking, - goal funnels, - custom reports, - dashboards. ✔️ Blend data from different marketing sources ✔️ Set up tracking for CMS (Shopify/Magento/Wordpress/WooCommerce) or website builders (Webflow/Unbounce),

I am a highly responsible, hardworking and organized person with over 9 years of experience in application development. Always committed to deliver high standards with selt-motivation and determined to achieve the goals that I set mind into.

Hello! I am an experienced end to end Product & UX designer and lecturer of UX design in NPUA university and college, online classes, and Design Mentor at Children of Regions NGO. Both my Bachelor's and Master's degrees are in Product design. I have 10 years of experience in this field, so your work will done professionally including the additional knowledge of ergonomics and cognitive psychology, development and marketing. As I know development too my designs are constructed to be ready and easy for implementation from the developer point of view too. I have experience of working as a UX/UI designer for various companies and individual clients. What I do is: ✔ User Research ✔ Competitor Research ✔ User Flow ✔ Sitemaps ✔ Wireframes ✔ Wireflows ✔ Interaction Design ✔ Visual Design ✔ Prototyping I always use components to keep my files organised, and provide all the editable files in the end. Which software I work with? Whichever you need, doesn't matter, but the main softs I usually use for UX design are: ✔ Figma (+FigJam) ✔ Adobe XD ✔ Miro or Whimsical ✔Axure RP For additional graphics, icons and illustrations I use: ✔ Adobe Illustrator, Adobe Photoshop etc.

Hi there! I help businesses grow by creating compelling digital experiences for their customers. I've had the privilege to work with some amazing organizations, like Water.org, KPBS San Diego Public Radio, and Golfweek Magazine. I've built dozens of Squarespace sites, coded the frontend of enterprise web apps, and managed $300k website builds. Through it all I have always focused on delivering a product that my client's customers love. Today I build sites with Squarespace because they're easy for my clients. - Easy means: If you can use email, you can edit your Squarespace site. - Easy means: If you want to move something around on the page, you can just drag it to where you want it. - Easy means: You never need a developer to handle endless theme and plugin updates. My development process makes Squarespace even easier. Together, we will: 1. Discover - We'll dive into your business and explore how your website fits into your customer's journey. - I'll help you create goals for every page on your site and show you how to map out your content to convert visitors into leads. - We'll go beyond Squarespace's templates to create a site that's uniquely yours. 2. Build - You can get back to business while I lay out your content and create a clean design. - I'll get your forms, services, and all the technical stuff setup. - Together, we'll review, revise, rinse & repeat until your site is a polished gem. 3. Launch - I'll tune your site for SEO success and let Google know about all the new changes we're making. - We'll walk through your site together, making sure you know exactly how easy it is to make updates. - Finally - I'll flip the switches and launch your site into the great, wide internet. From day one, your site is going to be laser-focused on connecting your audience to your content - and through your content - to you. The focus on content is key, because your customers aren't looking to engage with a website. They're looking to buy your product, ask a question, learn about your services, make a reservation, or hire you. To resonate with those needs, your website needs to be built around your customer's experience. And I've designed my process to do just that, using industry best practices in UX (User Experience) Design. I can help you if: 1. You want to build a clean, easy-to-use site on Squarespace 2. You need help updating or redesigning your existing Squarespace site 3. You aren't sure how to organize your site effectively 4. You want your site to convert visitors into customers If you like the sound of how I work, I'd love an invite to your project!

I am a hard working, product manager with deep experience in business operation and strategy that has been proven to successfully co-founded a startup. Our product has been used by several major brands to improve their business process from customs perspective. I have over 8 year experience in product development and management, business operation and strategy, and marketing and sales. A few of my accomplishments include: - Successfully built a product that has been used by several major brands and generated sales for more than $ 1 million - Successfully implemented ERP in several projects - Built a business from ground up My passion is to create products that have a substantial and positive impact on society. Therefore, I would love to help you address certain paint points and build a product based on them.

⏰ 8,000 hours worked across nearly 50 happy customers on Upwork. Atlassian Credentials: 🎖 Certified in Agile Development with Jira Software (ACP-JSW) 🎖 Certified Confluence Administrator (ACP-CA) 🎖 Certified in Managing Jira Projects for Cloud (ACP-MJCP) 🎖 Pro Skills Badge: Jira Reporting and Dashboards (APB-JRAD) 🎖 Skills Badge: Customizing Jira Workflows (APB-JRAD) 🎖 Pro Skills Badge: Confluence Space Administration (APB-CSA) 🎖 Skills Badge: Confluence Content Management (ASB-CCM) Product Management Credentials: ✅ PMC Level 1 Certified I can help you by ⭐ Assessing business requirements/needs and translating them into Atlassian tools with various applications ⭐ Initially setting up Atlassian tools (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo, Jira Align, etc) ⭐ Supporting those tools on an ongoing basis. Maintenance, further configurations and customizations, and reporting are all areas of expertise ⭐ Training on all things related to Atlassian. Once the initial setup is complete, if your team would like a handover, I am happy to train the team on Jira basics then give some others training on administration. ⭐ Cleaning up your Jira instance. When instances are setup by people without experience or if your team has too many admins, things can spiral out of control and cause more harm than good. I help to clean the mess up and provide some ⭐ Safely and securely allowing external users to access your Jira instance. If you would like customers or 3rd part agents to access your system, there is a safe and secure way to permission the entire instance so that they do not see sensitive information. Examples of unwanted information could include other user's names (GDPR requirement) or internal projects/Spaces. ⭐ Migration from Server to Cloud or Data Center ⭐ Vetting, validating, installing and configuring Atlassian Marketplace apps ⭐ Integrating Jira with external tools such as Aha! Roadmaps and Monday.com Keywords: Atlassian Consultant, Jira Consultant, Atlassian Jira Consultant, Confluence Consultant, Atlassian Confluence Consultant, Jira Service Management Consultant, Atlassian Jira Service Management Consultant, Atlassian Expert, Jira Expert, Atlassian Jira Expert, Confluence Expert, Atlassian Confluence Expert, Jira Service Management Expert, Atlassian Jira Service Management Expert, Atlassian SME, Jira SME, Confluence SME, Jira Service Management SME, Jira migration, Jira Professional, Jira Workflows, Jira Screens, Jira Permissions, Jira Custom Fields, Jira Automation, Jira Architect, Jira Support, Jira Services, Jira Administrator, Jira Admin, Confluence Administrator, Confluence Admin, Automation for Jira, Atlassian Consultancy, Jira Consultancy, Confluence Consultancy, Jira Service Management Consultancy, Advanced Roadmaps, Jira Align

I am a business analyst looking to help improve your e-commerce business. Through the use of business analysis methodologies and technical understanding I will help you complete projects and help you meet your performance goals. My educational background consists of an undergraduate degree in finance and management information systems and a masters of business administrations. I have experience owning and operating an eBay electronics wholesale e-commerce business. I have experience across a number of software systems and have experience coding in several computing programing languages. I have handling projects utilizing Microsoft Excel and PowerPoint and made tools using SharePoint and PowerApps. I hope to help your e-commerce business with inventory management and list writings. I can assist with market research to determine the best approach to selling your product and areas of opportunity. My expertise allows me to understand various technical terms and systems to monitor keywork optimization and engagement analytics. Ultimately, I hope to help your company identify and execute on strategies to improve marking, product, revenue, and engagement performance.

Marketing is more than strategy, is about connecting with others, getting to the heart of our customers. Thus, sales become just part of the equation when outstanding customer service, communication, and brand positioning are on the mind and heart of our target market. Passionate about corporate strategies, I consider myself to be a futurist coach, someone capable of seeing patterns for growth where others see a comfort zone. This translates into documented financial plans and scenarios. Some of my personal and professional skills and achievements include: 1. Strong marketing and financial skills to improve business, sales, profits, customer satisfaction and to anticipate new market opportunities. 2. International experience working with foreign suppliers from Australia, the United States, Germany, Spain, and Brazil. 3. Multilingual capability (English and Spanish) Business prospecting and analysis, competitive analysis, client relationships, and creative services. 4. Well-built values, beliefs, teamwork-oriented, and dedication to the projects. 5. Coaching competencies for leadership development, team building, and communication.

10+ years of experience in IT, Software Development industry. For 6 years in total I worked on huge business transformation programs as a Team Lead and Manager. For 4,5 years — in the USA and Canada. Most of my experience I worked with distributed teams (within big teams and organizations as well as in smaller ones). Practicing Agile since 2011 (certified as PAL). Scrum - in particular (certified as PSM I, PSM II, PSPO I, PSPO II, and SPS). Good knowledge of XP, Kanban (certified KMP, PSK), OKR, SAFe, LeSS (certified LeSS Basics). Use Lean principles in my day-to-day life. Experienced in designing teams and organizing processes within and between them. Focused on putting mess in order and continuous improvements to reach transparency and efficiency. As a final goal I see — building organizational units which can operate without me after some time. Ideal case for me is when they become self-organized. Actively use mentoring, coaching and motivation mechanisms to achieve this. Have a strategic and visionary view which allows to make long-term investments which mitigate risks, prevent potential issues or add new value. Not only on project/program/team/product level but also at scale of whole organization. Have good communication and presentational skills. Made a plenty of presentations and demos both for teams level and for higher management. Created my own trainings as an author. Good in facilitation and conflict resolution. Having analytical mind, my favorite questions are: "Why?" and "For what purpose?" I like to explore new, analyze, strategize and check hypotheses. It allows me quickly dive into context and get new knowledge and experience. Interested to work with something real that is wholly connected to what people get in the end. Interested in innovations. Basic values I share are: partnership, openness and initiative.

Turning words into dollars is my forte. I was once named 'Copywriter of the Year'. I've literally marketed English to the English! With over 12 years marketing experience in New Zealand, Australia, the UK and USA, I've been around. I have proven experience delivering commercially successful direct marketing campaigns. These have been both online and via traditional media channels - B2B and B2C. I've worked across varied industries including fitness, sport, education, tourism, travel, liquor, DIY, home-ware and consumer goods. i will efficiently identify your audience - create the required message - and get the audience to act. No matter what the industry or outcome you require. Words without action aren't successful. Let me take your brief, turn it into the right words, and generate sales...

Hi, I'm Victoria, a fashion designer. I can help you to start your own fashion business. In addition, I can resolve the issues such as trend forecasting, fashion collection development, materials sourcing, producing garments and much more. My Bio: - 2013-2015 New Academy of Fine Arts in Milan, master of fashion and textile design, diploma with honors - 2014 Pratt New York, extracurricular exchange program - 2011 graduated from Moscow fashion design university, diploma with honors Experience: I Have been designing for famous brands such as Roberto Cavalli, Missoni, Pandora, Tosca Blu and independent labels worldwide.
 Developed seasonal capsule collections of mine since 2008 and showed them at Mercedes-Benz Fashion Week Russia, Beijing Fashion Week, Milano Moda Graduate promoted by The National Chamber for Italian Fashion. Created high-fashion casual outfits for celebrities as well as couture dresses for red carpet. 
Actively participated in international fashion exhibitions and fashion shows in New York, Milan, Beijing, Prague, Moscow and was awarded numerous prizes. Local and international printed and internet media (such as Cosmopolitan Italy, Huffington Post UK, Schon Magazine UK, Collezioni Russia, Fashion TV international) published illustrations, pictures and videos featuring my designs as well as my comments on fashion trends and I have done a number of interviews on my creative work. 
 Also, I’m a problem solver and can help you with the following things:
 - Tech packs development - Material sourcing from overseas suppliers - Prototypes development and garments manufacturing Sorry but I can’t help you if: - You look for cheap services - You look for free contacts and unpaid consultations
 Feel free to reach out to me; I’ll be happy to discuss your project ;)




*TOP RATED PLUS FREELANCER* with a LARGE experience in PROJECT MANAGEMENT and WEB development. Certified as : ---SCRUM PRODUCT OWNER--- ---ITIL V4 foundation--- I am an experienced Project manager/Product Owner/WEB Designer with a demonstrated history of working in the Information Technology industry. Strong information technology professional with a Master of Science (M.Sc.) degree focused on Information Systems Management, from University of Tirana, Faculty of Economy. For more than 10 years focused on : 1. PROJECT Management 2. Web Development 3. Product owner 4. JIRA Expert 5. UX/UI 5. WooCommerce 6. Podcast website 7. Landing pages 8. Elementor Expert 9. SEO/ Website Security / Site Speed Optimization 10. Affiliate Marketing 11. Google analytics reports / Implementation of CRM system GoHighLevel Works well independently and in a team, have great prioritization, estimation and leadership skills. Quick learner and problem solver. The most important thing for me is to deliver high quality work and build long term relationships with my clients :)

Jay Breakstone is passionate about the evolution of computer-based technology. With successful careers as an engineer, technologist, and marketer, he understands the importance of how technology addresses the pain points of its users, and yet has been disappointed with how technology in the data center has not reached its full potential. So, in 2013, he founded Liqid and assembled a team of talented industry professionals to change all of that. Since then, as Chief Executive Officer and Board Director he has built and grown a business that has raised nearly $25 million in funding and has driven partnerships with powerhouse hyperscale, IT service providers, and fortune 500 enterprises. Before Liqid, he founded and ran an award winning enterprise storage technology company, pureSilicon, paving the way for the proliferation of solid-state technology in the data center. Additionally, he founded and ran the SSD division within a leading $1 billion computer products company and managed their largest, $300 million technology product line. He is considered a thought leader in his field, and has been asked to speak and act as an advisor for leading Wall Street firms as well as provide technical diligence insight for top tier venture capital funds. Some notable accomplishments include: Forbes published, multi-time business plan competition winner, and 22 + patents with many more pending. He has extensive experience in starting technology companies, raising venture capital, valuation, building technical and non-technical teams, patent strategy, software and hardware product architecture, product design, branding, trade shows, sales and marketing strategies, UI/UX, industrial design, technical and non-technical writing, and more. His biggest passions are the startup process, product conceptualization, and business strategy. In his free time he enjoys skiing, canyon carving in his cars, relaxing with his wife, playing with his seven year-old and infant daughters, and enjoying everything the beautiful State of Colorado has to offer.

I've spent the last 15 years as a developer and designer in a number of areas primarily focused on web, mobile, print and games. Whether I'm coding a new web app or designing a logo, I love problem-solving on every level. I've had the great fortune to work on a variety of amazing projects over the years. Skills & Experience Web Design & Development - HTML / CSS / JS / JQuery - WordPress - Ruby on Rails - Node.js / Express - PHP / Codeigniter / Laravel - Python / Django / Google App Engine - Heroku / AWS / Google Cloud Platform Game Design & Development - Unity (8 Years Experience) - MonoGame / XNA - Cocos2D - Godot - Gamemaker - The Debug Log - Host of a podcast about game development (thedebuglog.com). Mobile - iOS - Objective-C / Swift - Cross Platform - Phone Gap, Xamarin Graphic Design - Photoshop / Illustrator / Indesign / Premiere / AfterEffects - Sketch / Procreate - Branding Strategy / Logo Design / Cover Art - Marketing Materials / Emails / Banner Ads / Posters - UX Strategy / UI Interface Design / Mockups I am a very detail-oriented person who likes coming up with creative solutions to hard problems. I have worked on several different freelance projects over my career ranging from simple design work to full-blown web apps and games. You will not regret considering me for your next project. Thanks, Andrew Currie

A bright and highly-motivated person with over ten years of working experience in foreign companies' internationalization in China, company establishment, and supplier/distributor/partner candidate finding. My key value is to help you understand the Chinese market and reach business goals more efficiently and effectively. If you would like to learn more information about me, please reach out.

Digital product director and product designer with over 20 years experience in: - defining strategic vision - creating meaningful and relevant user experiences - designing product interfaces - leading iterative software development My niche is complex user interactions and dynamic data primarily in B2B and some B2C spaces where there are extensive customer touchpoints. I do a lot of UX auditing/revision work and Shopify storefronts (theme modification). I have backgrounds in financial controllership, full-stack development, heavy enterprise-scale creative and user experience.

Creative problem solver! Trustworthy – Adept at handling confidential materials Dependable - Provides confidence by completing each job efficiently Organized – Maintain priority list as new tasks arrive, effectively manage project's start to finish. Honest – Provide constructive feedback Motivated - I’m here to help, so tell me what you need! Communication - Ability to get in the weeds with colleagues for the day to day to learn, but can present high level overview's and status updates to Executives. Experienced in database management and increasing system efficiency Ability to separate the forest from the trees Skilled supervisor with management and leadership attributes Experienced gmail and video conferencing (Zoom, Loom, Teams) Copywriter for articles, blog posts, and product descriptions Facebook Ads Manager (Digital Marketer) Klaviyo and Go High Level Marketing Campaign Builder Shopify familiarity Panjiva Researcher and Data Analyst NetSuite ERP Administrator (4 years) Project Management software experience: Asana, Trello, Hive, Monday, ClickUp

I'm a project manager that was asked to take on the challenge of implementing project management for the start-up I am working for. I took on the challenge with no official project management training. In my third year, we have implemented a strategy for continuous improvement and development documentation to help standardize the project management role. I've helped implement Wrike as our task and project management tool to help us understand what our priorities are and what needs to get down. I enjoy helping people improve processes that impact their day-to-day life.

I am a highly experienced IT business analyst who has extensive knowledge in business and system analysis, requirements gathering & documentation, and process design. I have been working in the IT industry for more than five years. Currently, I am a technical system analyst in an IT company. My daily work includes: • Act as a Product Owner and Subject Matter Expert regarding business analysis methodologies and techniques • Create software design and API documentation • Facilitate requirements gathering meetings, design sessions, and demos • Elicit technical and business specifications; communicate complex concepts with the engineering team and business • Participate in migration, new product development, and process improvement projects I have a PRINCE2 Foundation certification, and I have 2 Master's Degrees - one in IT Project Management and one in Data Science.

Thanks for viewing my profile! My name is Scott and I am an expert at utilizing analytics to increase traffic flow and optimize listings, conversion, and sales for your amazon store. I got into the Amazon realm about three years ago where I grew a successful, profitable amazon company. What separates me is that I have gained my experience through REAL hands on training. I currently work with both small businesses and fortune 500 company's to help them dominate the Amazon Platform! Reach if you need help with: - PRODUCT LISTINGS - PPC CONSULTATION - PRODUCT SOURCING - AMAZON STORE SETUP - PRIVATE LABEL CONSULTATION - WHOLESALE CONSULTATION - CATEGORY APPROVAL - PRODUCT RESEARCH - COMPETITION ANALYSIS My passion is to help company's succeed and provide value to my clients. I am excited to learn more about your business and provide value where needed!