⏰ 10,000 hours worked across over 50 happy customers on Upwork.
🎖 Certified in Agile Development with Jira Software (ACP-JSW)
🎖 Certified Confluence Administrator (ACP-CA)
🎖 Certified in Managing Jira Projects for Cloud (ACP-MJCP)
🎖 Pro Skills Badge: Jira Reporting and Dashboards (APB-JRAD)
🎖 Skills Badge: Customizing Jira Workflows (APB-JRAD)
🎖 Pro Skills Badge: Confluence Space Administration (APB-CSA)
🎖 Skills Badge: Confluence Content Management (ASB-CCM)
Product Management Credentials:
✅ PMC Level 1 Certified
I can help you by
⭐ Assessing business requirements/needs and translating them into Atlassian tools with various applications
⭐ Initially setting up Atlassian tools (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo, Jira Align, etc)
⭐ Supporting those tools on an ongoing basis. Maintenance, further configurations and customizations, and reporting are all areas of expertise
⭐ Training on all things related to Atlassian. Once the initial setup is complete, if your team would like a handover, I am happy to train the team on Jira basics then give some others training on administration.
⭐ Cleaning up your Jira instance. When instances are setup by people without experience or if your team has too many admins, things can spiral out of control and cause more harm than good. I help to clean the mess up and provide some
⭐ Safely and securely allowing external users to access your Jira instance. If you would like customers or 3rd part agents to access your system, there is a safe and secure way to permission the entire instance so that they do not see sensitive information. Examples of unwanted information could include other user's names (GDPR requirement) or internal projects/Spaces.
⭐ Migration from Server to Cloud or Data Center
⭐ Vetting, validating, installing and configuring Atlassian Marketplace apps
⭐ Integrating Jira with external tools such as Aha! Roadmaps, Monday.com, and GitHub
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