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Profile: 9+ years of experience in Software Testing which includes understanding the system under test and functional requirements, and creating the needed test assets to perform necessary functional and non-functional testing. My recent experience was working as a QA with Virtual Presenz Inc. and I had worked with Multi National Organisations like Accenture, Herbalife and Misys. I have also contributed to the Steller Payments as a freelancer through Upwork. I have worked in Agile software release eco-system, staying up to date with daily scrum and give clear status about my work on what’s completed, what’s that I would be working on and what’s blocking my current work deliverables. Raising risk at the right time and highlighting the severity of the issue is something I believe is a must and strong skill a QA should possess, which helps the team to set proper priority around the issue. I am currently working as a QA Engineer at Virtual Presenz Inc., where I ensure system compliance with stringent safety standards through automation testing using Python and Selenium.Beyond QA, I have experience working with AI microservices, integrating them into web dashboards to display security analytics metrics, including Crowd Analytics, Weapon Detection, and Environment Analytics. I have also contributed to basic UI development by:Writing efficient, testable code using Flask and Python best practices.Developing responsive user interfaces with Material Dashboard and HTML/CSS. Before that I have experience working with eCommerce organization , where I was tasked to maintain the end to end software quality of an eCommerce Distributor Administration web application, which is hosted in a cloud eco-system. Prior to that I have experience in working with Business and Finance domain. These are some of the testing tools I’m proficient in but not limited to, Quality Center, Test Foundation Server and Jira including Tracking, Traceability, Execution, Reporting and Management. I enjoy working very closely with Business Analysts, Product owners, developers and my QA peers for proper understanding of the Product functionality and its nuances to test the application in maximum possible detail but also be efficient with my time. I have created detailed status reports and templates to inform the stakeholders about the daily progress and risks/dependencies with other teams. Succesfully completed Prompt Engineering Certification – edX in 2025 Completed Python Programming course from Harvard University in 2018 Work status: Currently on Employment Authorization to work in the United States and I do not require Visa Sponsorship, however my nationality is Indian.

I am a SAFe 6.0 certified Product Owner and Business Analyst with a Master's in Health Informatics and a data analytics foundation that most POs do not have. I have owned live product backlogs, run SAFe ceremonies, written hundreds of user stories and acceptance criteria, administered Jira end to end, and driven delivery across engineering and stakeholder teams in healthcare, government, and SaaS environments simultaneously. What makes me different from a typical PO freelancer: I can sit in a technical conversation with your engineers and actually follow it. I came up through data analytics and Python before moving into product ownership -- which means I bridge business and engineering without needing a translator in either direction. What I deliver for clients: - Product roadmaps, backlog builds, and prioritized feature sets - User stories, acceptance criteria, and PRDs engineers trust - Sprint facilitation, backlog grooming, and release coordination - Jira and Azure DevOps administration and automation - Stakeholder alignment across technical and non-technical teams - Requirements documentation and gap analysis Domain experience includes healthcare data products, government SaaS platforms, and e-commerce operations. SAFe 6.0 certified across Product Owner, DevOps, and Teams tracks. I use AI tools daily for spec writing, requirements structuring, and workflow design. If you need someone who can take product decisions off your plate and drive execution independently, let's talk.

With a strong background in web/software testing, technical writing, project management, and business analysis, I possess a diverse set of technical skills that enable me to drive successful digital transformation initiatives. My expertise spans various domains, including product management, agile methodologies, web development, and data-driven decision-making. Product Management and Agile Methodologies As a Certified Scrum Product Owner and ScrumMaster, I excel in leveraging agile frameworks to deliver high-quality products and solutions. I have extensive experience in creating and prioritizing user stories, managing product backlogs, and facilitating sprint planning, grooming, and retrospective meetings. My proficiency in tools like Azure DevOps, JIRA, and Airtable allows me to streamline product development processes and ensure seamless collaboration among cross-functional teams. Web Development and Content Management I possess hands-on experience with web development technologies such as HTML, CSS, and JavaScript, enabling me to contribute to front-end development efforts. Additionally, my expertise in content management systems and search services like Sitecore and Coveo empowers me to lead website personalization and optimization initiatives. I have successfully implemented A/B testing strategies, resulting in significant improvements in user engagement and conversion rates. Data Analysis and Process Optimization With a Lean Six Sigma/DFSS Green Belt certification, I am adept at conducting gap analyses, identifying process inefficiencies, and implementing data-driven solutions to streamline operations. My ability to map current and future state processes, coupled with my expertise in tools like PowerAutomate and Roadmunk, allows me to design and implement optimized workflows that enhance productivity and operational efficiency. Collaboration and Communication Effective communication and collaboration are at the core of my approach. I excel in liaising between IT partners, business stakeholders, and development teams, ensuring that requirements and technical constraints are well-understood by all parties. My ability to facilitate cross-functional collaboration and foster a shared understanding of project goals and objectives contributes to the successful delivery of complex initiatives. With a diverse skill set spanning product management, agile methodologies, web development, data analysis, and process optimization, I am well-equipped to drive digital transformation initiatives and deliver innovative solutions that align with business objectives. My technical expertise, coupled with strong communication and collaboration skills, positions me as a valuable asset in driving organizational success in today's rapidly evolving digital landscape.

I’m a Registered Nurse with 9 years of professional experience and a detail-oriented product and content evaluator, writer, presenter, and visual communicator. I combine the accuracy and critical-thinking skills of my clinical background with experience in product testing, content review, presentations, and visual design. I can help with: Product, App & Website Testing - Product testing and detailed user feedback - App and website usability testing - UX evaluation from a real user’s perspective - Identifying bugs, confusing features, and usability issues - Reviewing setup, instructions, navigation, and overall experience - Clear, organized reports with specific suggestions for improvement Content Review & Evaluation - Content evaluation and quality assurance - AI response review and comparison - Fact-checking and research - Error detection and attention to inconsistencies - Editing and proofreading - Reviewing content for clarity, accuracy, tone, and usefulness Presentations, Infographics & Visual Content - Presentation and slide deck design - Infographics and visual learning materials - Flowcharts, algorithms, and process guides - Document and layout design - Simplifying complex information into easy-to-understand visuals - Writing and editing presentation content My professional background is in nursing, where accuracy, critical thinking, clear communication, and attention to detail are essential. My work has expanded well beyond traditional clinical responsibilities. As a Clinical Content Author, I create and review written and visual resources designed to make complex information easier to understand. As a National RN Rounds Lead, I design and present educational slide decks for a national audience. I also create graphics, presentations, and other visual materials as an Engagement Ambassador. I especially enjoy projects where I can look closely at something - whether it’s a product, website, app, piece of content, or complex set of information - and identify what works, what doesn’t, and how it could be clearer or more effective. While I bring a strong healthcare background, I welcome projects across industries and enjoy learning about new products, topics, and audiences.

I started out as a Business Analyst and slowly grew to Project Manager and Product Owner. I have 10 years of experience in these roles. I love being part of the negotiation that happens between business needs, stakeholders, and development. I am excellent at communicating the best solution to allow the company or the product growth. I have experience in creating software based on the business needs, creating the road map, translating the business needs into use cases, and communicating the progress to all stakeholders. I have also implemented new software, provided user training, and helped with the software upgrades done after the initial implementation. I have been in charge of end user testing, analyzing system impacts to enhancements. I can write project documents such as project plans, business requirements, use and user cases, test scripts, and upgrade communications to name a few.

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!