Hire the Best Atlassian Confluence Developers
in the United States

Nathan Ruhl Staff System Engineer / Atlassian Admin Nathan Ruhl is a seasoned professional with a diverse background in the world of technology. With a career journey that began in database development and has encompassed roles as a web developer, Jira administrator, and technical team lead, Nathan brings a wealth of experience to the table. His primary areas of expertise lie in software development, agile methodologies, and the administration of Jira and Confluence. Nathan's ability to understand the unique needs of engineering teams and his knack for analyzing complex problem statements to devise effective solutions have earned him a reputation as a valuable resource. Nathan is well-versed in a range of technologies and tools, including Jira, Confluence, Scriptrunner, JWME, and various add-ons related to Atlassian products. He leverages his development background to create custom scripts that enhance Atlassian solutions. Nathan's commitment to excellence has not gone unnoticed, as he has received accolades for his pivotal role in migrating his current company to a unified cloud instance. His track record includes multiple awards for improving efficiency and streamlining processes. With a passion for helping teams become more efficient through the Atlassian suite of products, Nathan Ruhl is dedicated to making a positive impact on organizations and their technological journeys.

You’re here because Jira isn’t working. It’s draining time, money, and resources. If you’re tired of duct tape fixes and want a Jira environment that drives results, lets fix that! Click “Invite” or “Message,” share your biggest Jira headache, and I’ll show you how we’ll solve it fast. I’m Josh, a senior Atlassian and Jira architect trusted by industry leaders like Volkswagen, PBS, Patreon, and FiveTran to transform chaos into high-performance systems. And here is the truth that others wont tell you: Most “Jira admins” are just clicking around in settings. I build enterprise systems that ACTUALLY scale. Every client I’ve worked with has saved at least 100+ hours per month. - Agents move faster. - Execs brag about the ROI. - Tickets stop slipping through the cracks. - Managers finally get reports they can actually use. Keywords: Jira Administration, Jira Administrator, Jira Admin, Jira Developer, Jira Dev, Jira Architect, and Jira Service Management, Atlassian Administration, Atlassian Guard, Atlassian Jira, Atlassian Confluence, Atlassian Intelligence, and Atlassian Rovo are essential, Jira and Rovo, Jira Virtual Agent, Jira Support, Jira Help, and Atlassian Solutions, Jira AI Expert, Jira Dashboards, Jira Reporting, Jira SCRUM and AGILE, Jira Workflow Management, Jira Integration, Jira Customization, Jira Permissions, Jira Project Configuration, Jira Issue Tracking, Jira Automation, Atlassian Marketplace, Jira Plugins, Jira User Management, Jira Analytics, Jira Performance Optimization, Jira Data Migration, Jira Best Practices, Jira Training, Jira User Experience, Jira Cloud Services, and Jira On-Premises, Jira API Integration.

|| Data Engineering (15+ years) || o Technical background as a designer, developer, and manager of database applications, data warehouses, and Business Intelligence. o Extensive SQL work on complex queries, procs, and object definition (tables, views, indexes). o Dev Ops responsibility for Azure environments including technical resource allocation and Disaster Recovery Planning. o Power BI proficient having created dozens of Power BI dashboards using a mix of data sources. o Created Production Quality Assurance techniques which dramatically increased data quality while fostering a high level of confidence in Stakeholders and Senior managers. || SDLC Tools and Process Definition (15+ Years) || o Extensive use of Smartsheet and earlier versions of MS Project. o Expert Administrator for Jira, JSM, Confluence, and other Atlassian products. o Power BI dashboard and integration expertise providing project status, milestones, and resource utilization pulling data from varied sources (JIRA, ServiceNow, Smartsheet, etc.) o Successfully designed processes and procedures that support Sarbanes Oxley and have passed audits conducted by KPMG and other 3rd party consultants. || Product Owner (7+ years) || o Comfortable working with Business Stakeholders at all levels of an organization. o Delivered Product Roadmaps, written Epics and Stories, planned Sprints, conducted Sprint ceremonies, and managed the backlog according to Corporate Objectives and Priorities. o Actively participated in the delivery process by creating prototypes for requirements, reviewing test results, and evaluating Issues and Defects. || Project Management (10+ Years). || o Experienced managing projects using Agile, Waterfall, and custom methodologies. o A true believer in Process Right-Sizing using tools efficiently to support the team. o Led a 7 person PMO overseeing a 30-million-dollar, 200 person data warehousing project. o Worked with international teams and clients from Costa Rica, India, Saudi Arabi, and Israel. o PMBOK background and member of Project Management Association.

Most companies scale faster than their technology can keep up. I bridge that gap. I'm a hands-on Technical Program & Product Manager, Back-End Developer, and Systems Lead who specializes in digital and business transformation — helping growing companies stabilize overloaded tech environments and reshape how their teams actually operate. Whether it's a global ERP rollout, a CRM rebuild, an HRIS implementation, a Contract Management System overhaul, a cloud migration, a Web/App/CMS migration and buildout, or a messy Jira environment, my focus is the same: establish a high-velocity rhythm, make delivery predictable — and actually ship. I specialize in digital and business transformation — the kind where the technology is only half the story, and changing how people work is the other half. What makes me different is that I don't just "manage." I work directly with business stakeholders to define requirements, shape vision, prioritize roadmaps, and translate ambiguity into build-ready specifications. Then I stay close to execution — configuring workflows, mapping data, reviewing pull requests, validating integrations, and sometimes writing code when it makes sense. I work across: • Product & Delivery Lifecycle: Requirements gathering, user stories, roadmap prioritization, and managing the handoff between stakeholders and engineering teams. • Agile & Scrum Leadership: Designing intake models, sprint planning, release management, and clearing bottlenecks to ensure predictable shipping cycles. • System & Workflow Architecture: Configuring Jira and ServiceNow for maximum team efficiency and designing the "plumbing" behind complex API integrations. • Digital Transformation & Business Process Redesign: Leading organizational change alongside technology rollouts — so adoption sticks and teams don't revert to old habits six months later. • Enterprise Platforms & Systems: Deep execution experience across ERP, CRM, HRIS, and Contract Management Systems — including NetSuite, Salesforce, Dynamics 365, HubSpot, Workday, Evisort, and DocuSign CLM — as well as large-scale data migrations where getting it wrong wasn't an option. I've spent two decades embedded with both executives and engineers, which means I know where projects actually break down — unclear requirements, bad prioritization, fragile integrations, and poor handoffs between product and engineering. I don't add management layers. I remove friction. If you need someone who will define it, configure it, and help your team build it — let's talk.

JIRA CONSULTING I've been involved with over 1,000 project teams in Jira during my 10+ years as an Atlassian Architect. These projects came from all business functions, and there were a few that I helped grow into 500-1,000 person initiatives. While working with 3M, the user presence went from 2,000 users to over 14,000. I was able to scale our operations along with this exponential growth and received several customer services accolades even though the size of our team stayed the same. I have an extensive background in agile, process improvement, and lean six sigma. After running many successful installations, upgrades, integrations with other systems, and optimization projects within this space - I take pride in delivering a quality experience & empowering end-users. PROJECT/PORTFOLIO MANAGEMENT I have led more than a dozen projects over the past few years within the software development space. Leveraging my PMP, Agile Scrum Master, & Product Owner certifications - these have largely been a success. I enjoy being able to work with teams around the globe and have been able run projects in a wide variety of businesses: Medical, Sales, Automotive, Aerospace, Personal Safety, & End-user training.

I help organizations improve project delivery, operational efficiency, and decision-making through strong project management, governance, process improvement, and practical AI-enabled workflows. With experience leading cross-functional initiatives across operations, technology, data, and business teams, I specialize in bringing structure, visibility, and accountability to complex projects and operational challenges. Areas of expertise include: • Project & Program Management • PMO & Governance Frameworks • Executive Reporting & Stakeholder Communication • Risk Identification & Mitigation • Business Process Improvement • Workflow Design & Optimization • Operational Performance Improvement • AI-Assisted Workflow Analysis & Automation Opportunities I have supported organizations in improving reporting processes, strengthening governance, managing operational risk, coordinating complex initiatives, and identifying opportunities to reduce manual effort through process redesign and AI-enabled solutions. Whether you need help recovering a struggling project, improving team workflows, establishing governance processes, or evaluating opportunities for AI-assisted operational improvements, I can help create practical, sustainable solutions that deliver measurable results.