Top 41 Virtual Receptionist agencies
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Offshore Executives
Cebu City, Philippines
Working with Offshore Executives gives you a number of strategic benefits, including: * High touch onboarding services that review your needs, requirements, desires, and goals. * A proactive company culture that provides systematic and well-defined feedback, development coaching, ongoing educational opportunities, and in-depth mentorship to your primary and back-up virtual assistant. * The ability to manage high-value tasks such as prospect development and lead generation, CRM data entry and maintenance, travel arrangements, scheduling, expense reporting, document preparation, email management, incoming and outgoing calls, resume builder and so much more. * Highly specialized, educated, English speaking virtual assistants who are experienced with the tools and processes needed to support your business. * Management support available during your local business hours.
Phone Support
Web Design
Lead Generation
Graphic Design
Bookkeeping
Management Skills
Customer Support
Hourly rate
$7.00 - $10.00
Member since Jan 24, 2019
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Frequently asked questions
What is a virtual receptionist service?
Sometimes known as a virtual answering service, a virtual receptionist service provides businesses with an assistant who works from a remote location. This person's job is to answer phone calls and to handle any queries callers have.
Some virtual receptionist agencies offer their clients virtual assistants who can help with general administrative tasks. Others specialize in live receptionists whose sole responsibility is to answer inbound calls. Many virtual receptionist agencies engage workers in different time zones so that they can provide round-the-clock service to their clients.
What is the difference between a traditional receptionist and a virtual receptionist?
A traditional receptionist works at a physical location within a company, usually the front desk. Their job is not only telephone answering but also meeting and greeting clients in person. By contrast, a virtual receptionist works at a remote location (usually their home) and their core responsibility is to answer calls.
What are the benefits of a virtual receptionist?
By outsourcing responsibility for inbound calls to a virtual receptionist, an organization frees up its workers to focus on more valuable tasks. These workers no longer need to decide between answering a call or letting it go to voicemail—a virtual receptionist is always there to offer customer support. Providing a positive experience for potential clients is particularly important for law firms, real estate agencies and other companies where lead generation is vital.
How much does a virtual receptionist cost?
Pricing for these kinds of assistant services varies widely. The best virtual receptionist services charge between $1 and $1.50 per minute, depending on the service plan. The industry standard for phone answering services is to charge per minute, though some agencies charge per call. Additional call answering service charges may include set-up or account activation fees, plus additional costs for reception services over holiday periods.
How do I become a virtual receptionist?
To become a virtual receptionist, you can apply for a position right here on Upwork or apply at a virtual receptionist company. These firms look for remote workers who can field client calls at odd hours and who are dedicated to providing excellent service and a positive customer experience. Callers can come from a wide variety of backgrounds, so virtual receptionists who are bilingual or fluent in Spanish are often in demand. You will also need a home setup that allows you to operate as a virtual office, with at least one landline and a computer with a high-speed internet connection.
What are some different types of services a virtual receptionist can provide?
A virtual receptionist's primary responsibility is to answer incoming calls and ensure customer satisfaction. Beyond that, they may also schedule appointments and log calls in a customer relationship management (CRM) system. Depending on the needs of the business owner, a virtual receptionist might also engage in web chat, text messaging, and managing social media feeds.