Telehealth Registered Nurse | Medical Assistant | Patient Support & Clinical Operations Specialist
Are you looking for a reliable healthcare professional who can provide exceptional patient support while streamlining your practice’s daily operations? I am Amarachi, a Licensed Registered Nurse (RN) and Medical Virtual Assistant with over 5 years of experience supporting telehealth providers, private practices, and healthcare organizations across the United States.
My clinical background, combined with strong administrative expertise, allows me to bridge the gap between patient care and operational efficiency. I help healthcare teams improve patient experiences, reduce administrative burdens, maintain HIPAA compliance, and create seamless workflows that support both providers and patients.
I specialize in telehealth support, patient coordination, appointment scheduling, clinical documentation, and healthcare administration. My patient-centered approach ensures that every interaction is handled with empathy, professionalism, and attention to detail, helping practices improve patient satisfaction, retention, and overall operational performance.
Core Services
✔ Virtual Patient Support (Phone, Email, and Chat)
✔ Appointment Scheduling and Calendar Management
✔ Patient Intake and Onboarding
✔ Referral Coordination and Prior Authorizations
✔ Insurance Verification and Eligibility Checks
✔ EMR/EHR Data Entry and Documentation
✔ Inbox and Chart Management
✔ Clinical Triage and Follow-Up Support
✔ HIPAA-Compliant Documentation
✔ Billing Support and Administrative Assistance
✔ Workflow Optimization and Process Improvement
EMR/EHR Systems & Healthcare Tools
• Epic
• Athenahealth
• Kareo
• AdvancedMD
• eClinicalWorks
• SimplePractice
• OptiMantra
• Google Workspace
• Microsoft Office Suite
• Zoom
• RingCentral
• Nextiva
• Dialpad
• Slack
• Microsoft Teams
• Asana
• Trello
• Monday
• Airtable
• Calendly
• DocuSign
What You Can Expect
✓ Accurate and timely documentation
✓ Strong communication and patient advocacy
✓ Confidential handling of sensitive healthcare information
✓ Excellent organizational and multitasking skills
✓ Dependable support across U.S. time zones
✓ Commitment to delivering outstanding patient experiences
Whether you need a Telehealth Nurse, Medical Virtual Assistant, Patient Support Specialist, Care Coordinator, or Clinical Operations Support Professional, I am ready to help your practice operate more efficiently while ensuring patients receive the attention and care they deserve.
Let’s discuss how I can support your healthcare team, improve your workflows, and help your patients have a better care experience. Send me a message or invite me to your project today, I typically respond within one hour.
Ally F.
Your Right-Hand Virtual Assistant | Email, Calendar & Marketing Magic
Denver, Colorado
$35/hr$35 per hour5.0 (3) 8 jobs $10K+ total earnings
Running a business means wearing a dozen hats. I help you take a few of them off.
I'm Ally, a virtual assistant and marketing support specialist based in Colorado. For the past several years I've been the behind-the-scenes engine for small business owners, coaches, medical practices, consultants, and service providers who need more than a task-doer. My clients hand me entire areas of their business, from social media and content to operations and client systems, and trust that they'll run smoothly without constant oversight.
Here's what I can take off your plate:
WEBSITE DESIGN AND BUILDS
I design and launch clean, professional websites for small businesses and solo practitioners. That includes layout and design, copywriting, mobile optimization, and deployment, plus the details most builders skip like connecting your scheduler, email list, and contact forms so your site actually works for your business from day one. I also handle ongoing updates and maintenance for existing sites.
SOCIAL MEDIA MANAGEMENT
Full-service strategy, content creation, scheduling, and community management across Instagram, Facebook, LinkedIn, and more. I currently manage social for clients in healthcare, wellness, finance, golf and hospitality, and professional services, so I know how to adapt voice and strategy to your industry rather than forcing a template on it.
MARKETING SUPPORT
Email newsletters, Substack management, content calendars, launch support, and ad coordination. I work comfortably in Mailchimp, Canva, Hootsuite, and the rest of the modern marketing stack.
OPERATIONS AND ADMIN
CRM setup and migration (Dubsado, HoneyBook), client onboarding systems, ClickUp and project management buildouts, invoicing and QuickBooks support, SOPs, and the day-to-day coordination that keeps a business moving.
What makes me different is my focus on long-term client relationships. Most of my clients have been with me for years and treat me as part of their team. I'm proactive, I communicate clearly, and I catch the things that would otherwise slip through the cracks.
If you're looking for someone who can own a piece of your business and run with it, let's talk. I'd love to hear what's on your plate.
Audrey T.
Virtual Assistant, Sales Force, SAP Records
Denver, Colorado
$25/hr$25 per hour5.0 (1) 2 jobs $40 total earnings
SUMMARY
Sector of Natural Resources: Oil & Gas, Power, Refinery, Land, and Water
• Dynamic and achievement driven professional with ample experience providing high-performance project support, database administration, and electronic document management in several companies in the oil exploration, energy, government, and IT solutions sectors.
• Participated in IT projects involving data cleansing and reorganization, requiring knowledge in SAP, SalesForce, Oracle, and JD Edwards ERP systems, delivering expected outcomes on time, within budgets, and order specifications.
• Experience in Compliance Management working with regulatory well permits, spud dates, logs, core data, directional plans and surveys, drilling schedules, WBDs, perforations and coil tubing.
• Contributed to enhancing database administration efficiency required in successfully implementing document management systems.
• Detailed, analytical and methodical with critical thinking to resolve work issues even under stress.
• Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
TECHNICAL SKILLS:
• Metadata Entry: Citrix, Quorum, SAP, ERP, JD Edwards, CRM & Oracle
• Apps: OpenText Documentum, OpenText Livelink, Business Objects, OpenWells, MS Access,
Lotus Works, AutoCAD, Peloton WellView, Crystal Reports, & Quorum Citrix
• Accounting Tools: A/P, A/R Posting, Peachtree, MAS90, Petroleum Accounting Systems for O&G
• Internet: Email/Webmail, Social Networking, WordPress, Web Design
• Office Tools: MS Office 2010 & 2016 (Word, Excel, PowerPoint, Access, & Outlook), & Lotus Notes
Pertaining to the Remote Data Entry / Salesforce / Migration position, attached is a copy of my resume. Besides having 5 years of college and utilizing intermediate to advanced MS Office skills, I have had several years working with metadata, database management and word processing as well as used MS Outlook, MS Teams, Zoom and Lotus Notes. Have entered data into Salesforce, SAP, Oracle, IBM Main Frame System for OpenText Documentum, OpenText Livelink, Job Control Language at the Denver Federal Center. For several of my jobs, I have done internet research to find whatever information the Client is interested in obtaining. I have created databases in MS Access for Christian Singles Network that ran reports for the president of the company and Stone & Webster Engineering, where I learned to edit the lines on the reports and moved fields around in the reports. I have dragged and dropped the query boxes and have taken 7 SQL Tutorials, but never have I gotten a job utilizing SQL. Most recent Sales Force Data Migration was January-February 2020 where I helped transfer records from one version to another at Arrow Electronics.
Document Controller/ Document Management Systems
• Completed various projects involving knowledge in SAP, Oracle, Documentum, Livelink, P&IDs, FDA Regulations, Compliance and Retention, PIMS, Document Control Systems, Project Management and JD Edwards systems in several industries on time
• Document Management (Documentum, Livelink, PIMS, Aconex, ECM, EDM, OpenWells, SAP, Oracle, Citrix)
• Processed and documented project specifications, reports, and transmittals, recording, digitizing, and archiving technical documents and drawings of power plants, refineries and field buildings into ‘Documentum’
• Experience in Compliance Management working with regulatory well permits, spud dates, logs, core data,
directional plans and surveys, drilling schedules, contracts, AFEs, Leases, WBDs, perforations and coil tubing
Database Administration
• Migrated files from a Shared Drive to an Internet cloud-based Livelink Database, using OpenWells, conducting research and data entry methods as necessary to hasten data migration using a custom format of the Livelink database that would eventually become SharePoint.
• Performed database cleansing and reorganization. CRM Dynamic, SalesForce, metadata, queries
• Contributed to enhancing database administration efficiency required in successfully implementing document management systems
• Detailed, analytical and methodical with critical thinking to resolve work issues even under stress.
• Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Project Administrator/ Document Management Systems
• Filed/Organized documents, drawings in both print and electronic format. Controlled lifecycle of documents.
• Reported to a Senior Project Manager, providing administrative support
• Specifications, Transmittals, Departmental Memos, Emails (Lotus Notes, Outlook), Zoom, MS Teams, Visio (in college, one used a plastic stencil for flowcharting, Primavera, MS Project
• Assessed, analyzed, researched, and categorized legal land documents, digitizing print and accurately conducting data entry from land files into Quorum/ Citrix/ Excel
• Worked with regulatory well permits, compliance
Results-driven professional with a strong dual background in recruitment and executive support, offering over nine years of experience in operations, administrative management, and organizational efficiency. With four years of recruiting experience, I have a proven track record of identifying and attracting top-tier talent across diverse industries, while providing high-level support to C-suite executives. I am adept at managing calendars, coordinating complex travel and meetings, handling confidential information, and streamlining office operations. I thrive in fast-paced environments requiring multitasking, discretion, and adaptability.
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