Top 50+ BPO companies

Find a BPO agency to get even the most complex work done fast.

BPO image

Trusted by leading brands and startups

Browse top agencies

Explore 50+ BPO Agencies on Upwork

Stellar Ops Advisors Avatar

Stellar Ops Advisors

Rating is 0 out of 5.
(1 jobs)
West Windsor Township,ย United States

We help businesses automate, integrate & streamline At Stellar Ops Advisors, we have 20+ years of experience in the Information and Technology industry. Our expertise can help take your business to the next level. We are a full-service consulting firm that specializes in providing customized solutions to businesses of all sizes and industries. Our team of experts has years of experience in helping companies streamline their operations, increase their revenue, and maximize their growth potential. From strategic planning , we offer a wide range of services that are tailored to meet the unique needs of your business. Contact us today to schedule a consultation and hear what we can do achieve your goals. Our Vision Stellar Ops Advisors is to become the go-to IT services provider for small businesses. We aim to achieve our vision by providing exceptional services that help our clients achieve their business goals and stay ahead of the curve in the ever-evolving world of technology.

Read more
Cloud Management
ObserveIT
Cloud Implementation
Platform Migration
Cloud Migration
BPO Call Center
Cloud Engineering Consultation
Hourly rate $10.00 - $25.00
Minimum project size None
Agency size 2-10 workers
Member since May 4, 2024
Cyber Sea Technologies Avatar

Cyber Sea Technologies

Rating is 0 out of 5.
(1 jobs)
Lahore City,ย Pakistan

Cyber SEA Technologies is a leading provider of BPO call center services, admin support solutions, leads generation, and web design & development. With a wealth of experience and expertise, we specialize in delivering top-notch services tailored to meet the unique needs of our clients. Trust Cyber SEA Technologies for comprehensive solutions that drive efficiency, productivity, and success in your business endeavors. Here is the breakdown of over Top notch Services. BPO Services: โ€ข Best Sale Agents โ€ข Best in Information Gathering โ€ข Appointment Setting โ€ข Live Chat Support โ€ข Customer Support โ€ข Auto Dialer Facility โ€“ Free โ€ข Manual Dialer Facility โ€“ Free โ€ข Access to Call Recording โ€“ Free โ€ข Daily Customized KPI's โ€“ Free Admin Support & Lead Generation Expertise: โ€ข LinkedIn Lead Generation โ€ข Product Listings & Mapping โ€ข Data Extraction from Google Search โ€ข Email Extraction โ€ข Email Verification โ€ข Business List Creation โ€ข Business Email List โ€ข Business Directory Scraping

Read more
Phone Support
Real Estate
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Hourly rate $7.00 - $50.00
Agency size 51-200 workers
Member since Feb 23, 2024
TechXellerators Avatar

TechXellerators

Rating is 0 out of 5.
(1 jobs)
London,ย United Kingdom

We provide comprehensive calling and call agent solutions designed to elevate your brand experience, increase conversions, and drive business growth. Whether you're looking to book meetings, create cold calling campaigns or handle customer support, TechXellerators has you covered.

Read more
Phone Support
Virtual Assistance
Call Center Management
Cold Calling
Project Management
BPO Call Center
Content Writing
Hourly rate $7.00 - $7.00
Minimum project size None
Agency size 11-50 workers
Member since Feb 20, 2024
CountOn Solutions Avatar

CountOn Solutions

Rating is 0 out of 5.
(1 jobs)
Lahore,ย Pakistan

Struggling to wear all the hats your brand demands? Customer service whispering empathy? Design craving innovative canvas? Sales and marketing yearning for conversion magic? Don't juggle โ€“ unleash the synergy with CountOn Solutions. ๐— ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป: At Counton Solutions, a leading provider of BPO solutions, we cultivate a collaborative and empowering environment where our talented team thrives. We are dedicated to fostering professional and personal growth by providing abundant opportunities and unwavering support. Through this commitment, we deliver exceptional results for our clients. ๐—ฉ๐—ถ๐˜€๐—ถ๐—ผ๐—ป: We envision a future where our exceptional team drives innovation and expands our impact beyond the walls of our organization. By fostering a culture of excellence, inclusivity, and collaboration, we aim to become a leading force in the BPO industry, creating a ripple effect of positive change and empowering more individuals. - ๐—ข๐˜‚๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ - ๐—ฆ๐—ฒ๐—ฎ๐—บ๐—น๐—ฒ๐˜€๐˜€ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ: Our friendly, highly trained agents deliver impeccable service across all channels, boosting loyalty and brand advocacy. ๐—˜๐˜†๐—ฒ-๐—ฐ๐—ฎ๐˜๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฑ๐—ฒ๐˜€๐—ถ๐—ด๐—ป & ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ: From logos and websites to social media graphics and video production, we craft stunning visuals that tell your brand story. ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ & ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฎ๐˜ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜: We generate leads, nurture them through targeted campaigns, and close deals, driving revenue growth for your business. ๐—ช๐—ฒ๐—ฏ, ๐—บ๐—ผ๐—ฏ๐—ถ๐—น๐—ฒ & ๐˜€๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ: Need a website refresh? A custom app? Our developers build user-friendly solutions that keep your audience engaged. ๐—–๐—ผ๐—บ๐—ฝ๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐—ป๐˜๐—ฒ๐—ป๐˜ ๐˜๐—ต๐—ฎ๐˜ ๐—ฐ๐—ฎ๐—ฝ๐˜๐—ถ๐˜ƒ๐—ฎ๐˜๐—ฒ๐˜€: We write blog posts, articles, social media captions, and more, all infused with your brand voice and SEO magic. ๐—ช๐—ต๐—ฎ๐˜ ๐˜€๐—ฒ๐˜๐˜€ ๐˜‚๐˜€ ๐—ฎ๐—ฝ๐—ฎ๐—ฟ๐˜? ๐—จ๐—ป๐—บ๐—ฎ๐˜๐—ฐ๐—ต๐—ฒ๐—ฑ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ: We boast a team of seasoned professionals across every discipline, ensuring you get the best talent for the job. ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐˜๐—ผ ๐—ณ๐—ถ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ป๐—ฒ๐—ฒ๐—ฑ๐˜€: We adapt to your budgets and goals, whether you're a small startup or a well-established enterprise. ๐—ฃ๐—ฎ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐˜๐—ฒ ๐˜๐—ฒ๐—ฎ๐—บ: Build strong relationships with clients and become invested in their success. Data-driven approach: We track every metric and optimize your campaigns for continuous improvement. ๐Ÿฎ๐Ÿฐ/๐Ÿณ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜: We're always available to answer your questions and address your concerns, giving you complete peace of mind. ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฝ๐—ฎ๐—ฟ๐—ฒ๐—ป๐˜ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: You'll be kept in the loop every step of the way, with regular reports and updates. ๐—จ๐—ป๐˜„๐—ฎ๐˜ƒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐—บ๐—บ๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐˜๐—ผ ๐—พ๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†: Deliver exceptional results that exceed expectations. Ready to experience the CountOn difference? ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐˜‚๐˜€ today and let's unlock your brand's full potential.

Read more
Web Development
Phone Support
Virtual Assistance
Call Center Management
Customer Support
Data Entry
Logistics Management
Hourly rate $7.78 - $7.78
Agency size 2-10 workers
Member since Jan 29, 2024
WIBPO Avatar

WIBPO

Rating is 0 out of 5.
(1 jobs)
Dhaka,ย Bangladesh

As an accomplished researcher with over 60 projects completed during my tenure at Kantar, I have a diverse background that includes serving as a Research Manager for Gallup World Poll in Bangladesh, conducting studies for Malinda Gates Foundation, Marico, British American Tobacco, and NGOs like Pathfinder and ActionAid. I also have experience as a Team Leader in a World Bank-funded project. My expertise includes research design, data analysis, report writing, and stakeholder management. I am committed to delivering high-quality research solutions that drive strategic decision-making and create an impact for my clients.

Read more
Accounting Basics
Data Analysis
Pitch Deck
Data Entry
Qualitative Research
Presentation Design
BPO Call Center
Hourly rate $10.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Oct 7, 2023
Tagrib Avatar

Tagrib

Rating is 0 out of 5.
(1 jobs)
Tanta Qism 2,ย Egypt

Tagrib is an outsourcing company. Our mission is to make the bussiness proccess of our clients easier. Our team currently consist of: The finest customer service agents.

Read more
BPO Call Center
Call Center Management
Customer Service
Hourly rate $5.00 - $5.00
Member since Sep 15, 2023
Kherk Roldan White Label SEO Solutions Avatar

Kherk Roldan White Label SEO Solutions

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Surigao,ย Philippines

If you had a partner who could fulfill all your SEO work while you focus on closing clients, how fast do you think your agency would grow? Most agency owners want to grow, but they get stuck at the same point. They can sell and get clients, but fulfillment slows them down. They end up doing everything themselves, hiring people theyโ€™re not ready to manage, or outsourcing tasks to random freelancers who disappear when work gets heavy. Eventually, their growth stops, not because they lack clients, but because they lack a reliable backend. I built my white-label SEO agency to solve that exact problem. For 15 years, Iโ€™ve seen talented agency owners fail not because they couldnโ€™t get clients, but because the fulfillment part consumed their time, energy, and profit. So I built a system that removes the most challenging part of the business. โญ A system where you get to focus on the front-end, sales, relationships, and building your brand, while my team handles everything behind the scenes. โญ A partner that not only delivers tasks but carries the weight of fulfillment, reporting, systems, and day-to-day operations. โญ A partner that allows you to grow without worrying about hiring, training, or managing a team. You are partnering with an actual SEO company with 200+ staff, office-based, proven systems, and 15 years of experience. 1. If you already run an agency, this partnership will let you increase your revenue without adding to your workload. 2. If you are new and want to start a white label SEO business, we make it simple. You get the clients. We fulfill everything. You profit. 3. Many of our partners started from zero. Today, they manage multiple clients because the most challenging part, fulfillment, is handled by us. We are not a freelance team. We are a full agency doing white-label SEO only. This is why we can offer both quality and pricing. 1. Team of 200+ SEO Specialists 2. Dedicated Account Manager 3. Dedicated Customer Support 4. Dedicated Operations Manager 5. Full Reporting With Your Branding 6. Access to Project Management Dashboard 7. Proven SOPs and 15 Years of SEO Experience 8. No Contract 9. We Can Help You Close Clients 10. You Can Build a Full Business Around This This Partnership Works Because it is a real partnership, not just outsourcing. We are aligned. If your clients grow, you grow. If you scale, we scale with you. If you bring in more projects, we strengthen your backend. This is how our partners built recurring revenue month after month. We believe in long-term relationships. We can only take one partner per month to maintain quality and capacity. If You Are New to White Label SEO We will guide you on: * How to get your first clients * How to pitch SEO * How to structure your offer * How to price it * How to onboard clients * How to manage them * How to close deals consistently If you want to partner with us, send me a message now, and letโ€™s talk.

Read more
SEO Competitor Analysis
Link Building
Real Estate Cold Calling
SEO Keyword Research
Call Center Management
CallTools Call Center Software
SEO Audit
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 201-500 workers
Member since Jun 25, 2023
KONEKTUS CENTER Avatar

KONEKTUS CENTER

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Santo Domingo Este,ย Dominican Republic

We are an outsourcing BPO that thrives to provide best quality service to our partners. We treat your business as if it was our own. Our workforce is diversified with experienced collaborators who speak English, French and Spanish. The team is focused on improvement, innovation, reducing cost efficiently and incrementing profit for your business. We bring solutions to our partners.

Read more
BPO Call Center
Business Process Outsourcing IT Services
Call Center Management
Customer Service
Hourly rate $10.00 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Apr 27, 2023
Technosoft Integration Avatar

Technosoft Integration

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Dhaka,ย Bangladesh

๐ŸŒŸ๐–๐ž๐ฅ๐œ๐จ๐ฆ๐ž ๐ญ๐จ ๐“๐ž๐œ๐ก๐ง๐จ๐ฌ๐จ๐Ÿ๐ญ ๐ˆ๐ง๐ญ๐ž๐ ๐ซ๐š๐ญ๐ข๐จ๐ง! ๐ŸŒŸ We are a highly skilled and versatile digital solutions company offering comprehensive web design, web development, custom software development, digital marketing, graphic design, UI/UX, and business development solutions. ๐Ÿ’ป๐ŸŒ๐ŸŽจ Our team of experienced professionals is dedicated to tackling even the most challenging problems following industry best practices. ๐Ÿ”งโœจ SaaS, eLearning, and cross-platform mobile application solutions are key areas of our knowledge. ๐Ÿ“ฑ๐Ÿ’ก๐Ÿ“š Technosoft Integration manages the entire SDLC: Planning, Product Design, Development, QA, Deployment, Web Maintenance, and Support. ๐Ÿ“ˆ๐Ÿ› ๏ธ๐ŸŒ๐Ÿ›ก๏ธ ๐Ž๐ฎ๐ซ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ: - ๐ŸŽจ Web Design: Our creative minds craft visually appealing and user-friendly websites that leave a lasting impression on your audience. - ๐Ÿ› ๏ธ Web Development: From simple websites to complex web applications, we build robust and scalable solutions tailored to your specific needs. - ๐Ÿ“Š Custom Software Development: We develop tailored software solutions that streamline your business processes and enhance efficiency. - ๐Ÿ“ฃ Digital Marketing: Our strategic marketing approaches ensure your brand reaches the right audience and growth significant results. - ๐ŸŽฏ Graphic Design: Captivate your audience with stunning visuals and designs that convey your brand's message effectively. - ๐ŸŒˆ UI/UX: We prioritize the user experience, creating interfaces that are intuitive, engaging, and enjoyable. - ๐Ÿš€ Business Development Solutions: Unlock your business's potential with our expert guidance and strategies. ๐€๐ซ๐ž๐š๐ฌ ๐จ๐Ÿ ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž: We specialize in SaaS, eLearning, and cross-platform mobile application solutions. Our in-depth knowledge of these domains allows us to craft innovative and cutting-edge solutions for our clients. ๐Ÿ“ฑ๐Ÿ’ก๐Ÿ“š ๐–๐ก๐ฒ ๐‚๐ก๐จ๐จ๐ฌ๐ž ๐”๐ฌ? - ๐ŸŽฏ Tailored Solutions: We understand that each business is unique, and we tailor our services to match your specific requirements. - ๐Ÿ† Proven Expertise: Our track record speaks for itself; we have successfully delivered numerous projects across various industries. - ๐Ÿ˜„ Customer Satisfaction: Our priority is your satisfaction, and we go above and beyond to achieve it. - ๐Ÿ” Innovation: We are always at the forefront of technology, embracing the latest trends and advancements to deliver innovative solutions. ๐Ÿ’ก๐Ÿ”ง๐Ÿš€ Join hands with Technosoft Integration and experience the power of digital transformation. Let us help you unlock your business's full potential and achieve unprecedented success. Get in touch with us today to take the first step towards a digital future! ๐Ÿค๐Ÿ”“๐Ÿš€

Read more
Quality Assurance
Document Version Control
Graphic Design
Software QA
Software Development
UI/UX Prototyping
Motion Graphics
Hourly rate $10.00 - $25.00
Minimum project size None
Agency size 11-50 workers
Member since Nov 9, 2022
Ocean Clicks Outsourcing Pvt Ltd Avatar

Ocean Clicks Outsourcing Pvt Ltd

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Ahmedabad,ย India

Ocean Clicks Outsourcing Is A Pioneer In Assisting Businesses All Across The Globe. Ocean Clicks is a stronghold marketing company with over 12 years of experience at providing Call center services, BPO support, Online/Offline Marketing & Lead generation Services, Accounting & Taxation expertise, and Telemarketing proficiency in domestic and international markets. From 2 fully functional offices including USA & India, our operations are on round the clock and we are growing rapidly. Services offered : 1. Call Center Services : - Outbound B2B/B2C Telemarketing - Lead Generation/Prospect Generation of Potential Sales for Your Business, B2B & B2C Both - Live Transfers for various Industries - Appointment Settings (Phone, Email, Chat & Video Conferencing) - Telesales (Various Small and Large companies or Product based) - Debt Collection - Customer Acquisition & Retention 2. Inbound services : - 24*7 Phone, Email & Chat Support - Customer Support for Various Small and Large Businesses - E-Commerce sites customer support - Order Taking & Tracking - Technical support, Giving resolution virtually and/or Onsite tech scheduling - Customer service related inquiries/problem 3. Back Office Support Services : - Data Management: Data Entry, Data research 4. Virtual Assistants for Telesales, Appointment Setting Outbound/Inbound Calling, Manage your schedules, Collaborate information within your organization via email or phone 5. Chat Support, Email Support, and/or Voice/Non-voice customer service 6. Digital Marketing Services : - Website Development - Search Engine Optimisation (SEO) - Social Media Optimisation (SMO) - SMS & Email Marketing We have Expertise in different tools and CRM's such as: โœ…Google suites: Google Sheets, Google Docs, Google Slides, Google Drive, Hangouts โœ…MS Office: Microsoft Excel, Microsoft Word, Microsoft PPT โœ…Emailing system: Outlook, Gmail, MailChimp and others โœ…CRMs: Zendesk, HubSpot, Shopify, Zoho, Landvoice, RealtyJuggler, Podio, LionDesk, Trello, Gorgias, manychat.com, Espresso, PipeDrive, FreshDesk, Data Axle Genie โœ…VoIP/Softphone: Avaya, X-Lite, Ring Central, Mojo, Zoiper, 3CX softphone, Five9, Vulcan 7, CINC, Vonage, Cloud talk, MyPhoner, DialPad, OpenPhone, Streams โœ…Ecommerce website: Amazon, Shopify, eBay, Alibaba, Etsy โœ…Social media sites: Facebook, Instagram, Pinterest. Linkedin, Twitter We could be your one-stop solution for outsourcing and cost-effective needs. We have gained a lot of knowledge in this industry when it comes to analyzing the process and delivering the best ROI for years. Strong at Operations, Training, Client presentations, Client Retention & Growth planning with execution and Business start-ups. We can help small and mid size business excel in a COST EFFECTIVE manner with our Sales, Support, Online & Offline marketing experiences & expertise.

Read more
Digital Marketing
Outbound Sales
B2C Marketing
Lead Generation
Cold Calling
Customer Support
B2B Marketing
Hourly rate $6.00 - $6.00
Agency size 11-50 workers
Member since Sep 7, 2022

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Data Mining
VoIP Software
Talkdesk
Help Scout
Twilio API
Twilio
VoIP
Hourly rate
Member since Jul 26, 2022
SSR Techvision Pvt Ltd Avatar

SSR Techvision Pvt Ltd

Rating is 4.8 out of 5.
4.8/5ย  (1 jobs)
Noida,ย India

SSR Techvision is a 24/7 top-quality customer service outsourcing company, with working offices in India, Europe and United States. Mr Sushil Singh is the Founder President and Director of SSR. The BPO started its foundations in 2015 with some of the top working professionals of the sector who always look forward to providing the best customer service platform around the world. From healthcare to e-commence, SSR has a rich history of working with top reliable organisation for managing their outscoring work. SSR is well-known for its strong roots in Sales Management, E-Commence, Back Office, Recruiting and Outscoring, making it a one-stop destination for every outsourcing need. SSRโ€™s raison d'รชtre is to make a revolution in the outsourcing sector, which they have been doing since 2015 with some of the top organizations in India, Europe and North America. โ€œOur job is to close the communications lacunas between buyers and sellers and provide solutions for better outcomes, so it can lead our partners to focus on developing business to an extraordinary level,โ€ said Mr Sushil Singh; SSR Founder and Director. Mr Sushil Singh started SSR after earning more than 10 years of golden experience in the BPO sector, which shows the deep understanding of the business he has in his arsenal.

Read more
Inbound Marketing
Outbound Sales
Call Center Management
Ecommerce
Data Entry
BPO Call Center
PDF
Hourly rate $12.00 - $12.00
Agency size 201-500 workers
Member since Jun 8, 2022

A+Virtual Express (AVEx)

Rating is 0 out of 5.
(1 jobs)
Davao City,ย Philippines

Hi! I am Moonyeen Tolibas, the agency owner of A+Virtual Express. My Upwork agency profile may be new, but my work experience and skills are not My previous work experience includes managing a team of sales and customer service associates in one of the biggest contact centers in the Philippines. I also have an extensive experience in Project Management handling a team of virtual rosters for several social media experiments. With an aim to provide companies with the best and most efficient people to work with, AVEx was born. AVEx is a team of multi-skilled virtual experts with incomparable dedication and work ethics. Work requirements for all freelancers under AVEx: Computer laptop and desktop at least I3 OS Fast and reliable internet access ( at least 10mbps above) Back up internet connection (Portable wifi or LAN connection) Back up computer Noise-canceling headset Private room/office conducive to the work environment Active UpWork account Available for part-time (4hrs) and full-time shift (8hrs daily) Feel free to message me via UpWork or email me at mvtolibas19@gmail.com

Read more
Phone Support
Virtual Assistance
Call Center Management
Talkdesk
Data Entry
Zendesk
Customer Engagement
Hourly rate $13.00 - $13.00
Member since Jan 20, 2022
SynerSync Avatar

SynerSync

Rating is 0 out of 5.
(1 jobs)
Bahawalpur,ย Pakistan

Welcome to Synersync โ€“ Where Synergy Meets Success At Synersync, we don't just offer services; we engineer collaborations that propel businesses to new heights. With over 5 years of unwavering commitment to excellence, we have honed our expertise in an array of essential services. Our Services โ€ข Virtual Assistance (Personal, Admin, and Executive Assistance) โ€ข Project Management (Team, CRMs, and Project management) โ€ข Web Development and Design โ€ข SEO (On page, Off page, Technical and optimization) โ€ข Customer Support (Email, Chat and Phone support) โ€ข Cold Calling โ€ข Graphic Design โ€ข Video Editing โ€ข 24/7 Back Office Support โ€ข Lead Generation (Data mining and scraping) Our Diverse Portfolio Our track record speaks volumes: having partnered with over 100 companies, spanning diverse industries such as: โ€ข Real Estate โ€ข Healthcare โ€ข Political Funding โ€ข Law Firms โ€ข Food Chains โ€ข Fitness โ€ข Solar Installation โ€ข Technical Support โ€ข Travels & Tours โ€ข E-Commerce โ€ข Tracking & Logistic Our Unique Approach What sets us apart is our unique approach โ€“ we don't merely provide solutions; we synergize businesses, weaving them seamlessly together to form a cohesive whole. Our collaborative efforts ensure that our clients' operations run smoothly, efficiently, and with maximum impact. Mastering Tools of Success: CRMs and Beyond Our expertise spans across a multitude of platforms and tools, ensuring that we're equipped to handle any challenge that comes our way. From project management tools like Salesforce, Insightly, Monday.com, GoHighLevel, PipeDrive, Asana, ClickUp, Notion, and Trello to SEO powerhouses like SEMrush and Google Console, we've mastered them all. When it comes to customer support, we're adept at leveraging platforms such as Zendesk, Ring Central, and ActiveCampaign to deliver unparalleled service experiences. Your Vision, Our Mission Picture this: Your business operations seamlessly synced, each facet working in harmony to drive exponential growth. That's the power of Synersync. Expertise Across Industries Our team of experts is adept at navigating the complexities of various industries, whether it's managing back-office tasks, crafting compelling marketing strategies, or generating high-quality leads. We've even had the privilege of working with esteemed government contractors, including projects with Congress in NC, USA. Partner with Us But what truly sets us apart is our unwavering commitment to our clients' success. We don't just meet expectations; we exceed them. Our goal is simple: to empower businesses to thrive in an ever-evolving landscape. Your Success Awaits So, why partner with Synersync? Because in today's fast-paced world, success favors the bold. Don't miss out on the opportunity to revolutionize your business and experience unparalleled growth. Reach out to us today and discover the difference that synergy can make. Let's embark on this journey together โ€“ your success awaits.

Read more
Phone Support
Lead Generation
Graphic Design
Call Center Management
Project Management
BPO Call Center
Administrative Support
Hourly rate $5.00 - $25.00
Agency size 11-50 workers
Member since May 3, 2021
CAMPANA call-centre Avatar

CAMPANA call-centre

Rating is 0 out of 5.
(1 jobs)
Kharkiv,ย Ukraine

We are young and promising, energetic and purposeful, cheerful and active. We are a friendly team of the CAMPANA contact center! Our company is a modern and high-tech outsourcing call center operating in the international market.

Read more
Internet Survey
Inbound Marketing
Outbound Sales
Lead Generation
Customer Relationship Management
Call Center Management
Live Chat Operator
Hourly rate $7.00 - $25.00
Minimum project size $1K+
Agency size 51-200 workers
Member since Jul 22, 2020
HoneyComb Avatar

HoneyComb

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Montego Bay,ย Jamaica

If you are looking for a Professional Call handler both inbound and outbound. Experienced in dealing with B2B and BPO customers. Also proficient in Data entry and email handling. I will utilize my skills and knowledge in the development of your organization. If you are looking to turn your irate customers in happy ones, you have found the right rep. I will: * Cold Call for Real Estate investors| Agents. * Set appointments for any industry. * Handle Emails. * Follow up with leads. * Generate quality leads.

Read more
Phone Support
Real Estate
Rapportive
Lead Generation
Cold Calling
Time Management
Data Entry
Hourly rate $4.50 - $12.00
Minimum project size None
Agency size 500+ workers
Member since Apr 3, 2020
Blue Fox Staff Avatar

Blue Fox Staff

Rating is 0 out of 5.
(1 jobs)
Hollywood,ย United States

BLUE FOX STAFF Is a World Class Staffing Agency with a wide range of support, our agents have vast experience in different fields and are ready to provide our services to any company that needs high-quality agents. Through our experience, we are able to bring value to your company by providing the following: MANAGEMENT SUPPORT Get a wide variety of remote staffing options at highly cost-effective rates, covering services in all domains. You can hire an entire team to work dedicatedly or exclusively for you, or you can pick employees to work for you part-time, or you can simply take the remote staffing firmโ€™s resources on board on an hourly basis. PERFORMANCE TRACKING Hiring remote staff eliminates the uncertainties of hiring freelancers. As a client, you get the best of both worlds, your outsourced work is attended by professional and highly trained staff; you can make big savings and can focus on growing your business. TRANSPARENCY Monitor phone calls and screens.

Read more
Email Support
Technical Support
Cold Calling
Management Skills
BPO Call Center
Virtual Assistant
Electronic Medical Record
Hourly rate $5.00 - $20.00
Agency size 11-50 workers
Member since Apr 1, 2020
SES Solution Ltd Avatar

SES Solution Ltd

Rating is 5.0 out of 5.
5.0/5ย  (1 jobs)
Dhaka,ย Bangladesh

SES solution we are highly experienced telemarketers works intimately with you to give quality Lead generating, appointment settings closing sales. services that will guarantee your accomplishment in the Telemarketing lead generating & sales related industry. Our excellent telemarketing, lead generation service incorporates solutions for these popular industries. We are 24/7 available to help you with any of your queries or questions regarding our services. SES solution has earned its fame in the Telemarketing industry from the last couple of years because we understand the difficulties you face in promoting your business. If you are struggling to find the best best place to handle your telemarketing or lead generating process, let ses solution do the diligent work for you, and eliminate all your risks. We guarantee our service at the lowest prices available in the industry. Use us in your telemarketing campaigns to go over your expected profits. Our Guaranteed service is the industryโ€™s best solution for generating new prospects. Use our exclusive trained telemarketer. Our pros can guide you through the whole process and get you up and running with our best telemarketing team. Your sales team is going to be excited and your office is going to be noisy. We understand human communications and how to help agents communicate with your customers. Our proprietary approach to hiring, training, and teamwork delivers performance that adds value to your company. We understand the process and how to manage to consistently get the results you need โ€“ with every interaction. You have a great business and need to get hot leads? The in-house lead generation which youโ€™re doing now. Has itโ€™s drawbacks like dealing with the cost of salaries, high turnover of employees, and taking up the time of management, which pulls them away from revenue-generating activity. When a sales pipeline begins to slow, and it will come at some point! With our Digital marketing services, you will be able to grow your social media presence, have an increased level of engagement and a surge in potential leads thanks to our effective campaigns for lead generation. Our social media marketing experts devise strategies and plan to mitigate any unforeseen crisis in order to manage your SMM campaigns effectively. Website Design & Development- Your website is the first impression of your brandโ€™s identity. This is the first place where your customers interact with you. At Greene.digital our experienced web design team can help you establish a lasting first impression

Read more
Inbound Marketing
Outbound Sales
Cold Calling
BPO Call Center
Telemarketing
Hourly rate $5.00 - $7.00
Minimum project size None
Agency size 11-50 workers
Member since Jan 20, 2020
Scale Experts Inc. Avatar

Scale Experts Inc.

Rating is 0 out of 5.
(1 jobs)
Rizal,ย Philippines

Our Experience Our team has more than 10 years of experience in scaling businesses by helping them out in outsourcing their processes like customer service, content moderation, lead generation, and virtual assistance. We cater to emerging startups and help them grow their business from small to awesome greatness. Our Approach Our service includes a three-step goal: Plan, Execute and Monitor. We start with a comprehensive consult to help identify gaps and opportunities, collecting valuable information as to how to achieve those goals. We execute your plan with the best talent the industry has to offer in business management service, outsourcing, virtual assistance, and customer service, matching their skillsets with the needs of the tasks. For continuous improvement, we monitor the milestones the project is undergoing, and provide rewards system for the team to maintain their optimal performance. Why Us? It's so easy to get freelancers to get you started. However, what if that freelancer goes on a holiday, gets sick, or worse, underperforms your tasks? We at Scale Experts let you avoid the hassle by dedicating an Account Manager for point of contact and a team effort to ensure that we get the work done, all the time.

Read more
Online Research
Outbound Sales
Technical Support
Lead Generation
Graphic Design
Managed Services
Social Media Marketing
Hourly rate $12.00 - $12.00
Minimum project size $1K+
Agency size 201-500 workers
Member since Nov 8, 2019
Integrated Query Care Avatar

Integrated Query Care

Rating is 4.0 out of 5.
4.0/5ย  (1 jobs)
Bacolod,ย Philippines

Over 5 years experience handling different projects here in Upwork and 7 years in a call center offering you an excellent service to help you meet your goals in your business! Skills: - Project management - Real Estate VA / Cold caller - Cold calling - Customer Support - Telemarketer (outbound/inbound) - Web research / data entry - Email handling - Phone /chat support Tools and CRM: - Mojo - Zoho - Podio - capsule - Sales dialer - Sugar CRM - Sales force - Pipeline deals - Trello - Google Drive What I can offer you in hiring my team? Assurance that the logged hours in Upwork is a real time worked hours! My team do work in my own facility to monitor their work performance and ensure the productivity. Due to in demand services of my current and previous client, I've decided to start my small team to provide an excellent service for a long term and repeat business projects. Let me know how I can help you grow your business!

Read more
Online Research
Real Estate
Call Center Management
Cold Calling
Customer Support
Data Entry
Project Management
Hourly rate $4.00 - $10.00
Agency size 2-10 workers
Member since Oct 3, 2019

How to hire BPO agencies on Upwork

Choose your category

Whatever you need, help is at hand

Browse the agencies

There are thousands to pick from

Invite an agency

Read the profiles and approach your favorite

Start a conversation

Explain your goals and get started

Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
Schedule a call