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Groect

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Dover, United States

Cold Calling | Appointment Setting | Websites That Convert Tired of finding the right talent that actually delivers results? NOT ANYMORE — you're in the right place. We don’t just promise; we deliver. If we're not confident in achieving results, we won’t take on your project simply. At Groect, we specialize in: 📞 Cold Calling & Appointment Setting: Real connections that fill your calendar with qualified prospects. 🎯 Sales Development: We prospect, nurture, and close, boosting your sales pipeline. 💻 Web Design That Converts: Beautiful websites that turn visitors into loyal customers. 🔍 Lead Generation & CRM Management: We handle outreach and keep your sales process running smoothly. Why Choose Us? 🔥 Real Results: Genuine calls, real conversions, and websites that drive sales. 🔥 End-to-End Support: From the first call to a closed deal, we manage the entire sales cycle. 🔥 Flexible Plans: Tailored to your needs - whether it's 10 appointments or a full sales engine. Ready to take your business to the next level? Text Us Now!

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BPO Call Center
Cold Calling
Graphic Design
Sales
Sales Development
Telemarketing
B2C Marketing
Hourly rate $10.00 - $10.00
Agency size 2-10 workers
Member since Aug 4, 2024
Future Door Technologies Avatar

Future Door Technologies

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
New Delhi, India

Future Door Technologies provides virtual business services to entrepreneurs and businesses ranging from general admin and customer service to social media and web development. Being a multi-VA team, we match you with the best VA, and if we don’t have what you are looking for, then we will find that special person for you! The advantage of hiring a team is that you will always have a trained backup to guarantee your continuity of service. We offer various services to help our clients focus on their core business. Below services we provide for outsourcing: Web Design Web Development Android and iOs Mobile App Development Virtual Assistants Data Entry SEO (Search Engine Optimization) PPC (Pay Per Click) SMO (Social Media Optimization) Bookkeeping Real Estate Assistants Contact Center Services

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ASP.NET MVC
BPO Call Center
Core PHP
Custom Content Management System
Lead Generation
Shopify
Social Media Optimization
Hourly rate $12.00 - $12.00
Agency size 11-50 workers
Member since Sep 30, 2019
SankaraTech Avatar

SankaraTech

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Lviv, Ukraine

We are a vibrant, driven team of hard-working individuals that will take your business ideas to the next level. When approaching a project we aim to reduce costs while increasing the project quality leading to a more polished, integrated effective result. Each project we accept presents a world of its own and our solutions are always innovative, efficient and comprehensive. Our main office is located in Israel and technology team in Ukraine.

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Android App Development
Angular 4
BPO Call Center
Cloud Computing
Front-End Development
Google Analytics
Internet of Things
Hourly rate $15.00 - $28.00
Member since Jan 22, 2018
Job Well Done ® Avatar

Job Well Done ®

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
United States

We are Based in New York City, US. Specialty Includes Graphic Design - Logo design, Album artwork, Book covers, Flyers & any graphic design request you as a client would like to get done. Illustration- Great Caricatures, Logos, Visual aid and more. Visual Marketing- We can create the best Ad campaign for all social media platforms: Includes HD Instagram & Facebook Ads for your company, HD social media post for your business. Datat Entry/ Virtual Call Center We have a team that is dedicated to providing data entry and call center service in a timely manner and with great accuracy.

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BPO Call Center
Data Entry
Graphic Design
WordPress Theme
WordPress
Podcast
Hourly rate $12.00 - $12.00
Member since Dec 19, 2016
Sylvan Solutions Avatar

Sylvan Solutions

Rating is 0 out of 5.
(2 jobs)
San Pablo City, Philippines

SYLVAN SOLUTIONS is the top choice for outsourcing freelancers online. Whether your project requires well-trained and trustworthy home-based customer service reps, data entry specialists, transcription services, online gatekeepers, lead generation, B2B contact, recruitment hunters, virtual assistants, SEO copywriters, graphics specialists, telemarketers, and much more, SYLVAN SOLUTIONS has the perfect candidate for you. With the advent of AI, our agency has enforced a strict rule of no A.I. unless requested by clients. As many A.I. companies use compromised datasets and unreliable A.I. that hallucinates its output, we ensure 100% human-centric business practices. This is a guarantee of competence, reliability, and trustworthiness from Sylvan Solutions. Ultimately, our goal is always to help the client succeed in achieving success. COLLABORATE WITH US TODAY!

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Article Writing
B2B Marketing
BPO Call Center
Customer Experience
Graphic Design
Outbound Sales
Search Engine Optimization
Hourly rate $5.00 - $30.00
Agency size 11-50 workers
Member since Jan 8, 2016
Pollux BPO Avatar

Pollux BPO

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Lancaster, United States

Hi there, this is Luis, General Manager at Pollux BPO, we are an outsourcing office with many services. Locations: Headquartered in Southern California Physical equipped offices in El Salvador Virtual Agents anywhere with a good internet connection and top hardware and software specs. Services: - Fully equipped physical offices located from 3 hours away from main business hubs in the USA - Customer Service - Spam Likely caller id - Technical Support - Phone Answering services - Secure paper-free physical spaces - Recruiting - Agent handling and supervision - Client Data Organization - CRM Handling - International Agent Payroll - Internal team communications - Agent time management - Data Analytics - Inbound and outbound calling - Outsourcing video editing - Social Media Management - Amazon sales enhancement strategies - Local Events (Southern California) for product showcasing Some of our associate's profiles Ask me for a google sheets document where you will be able to see the following information from our associates: - Name - email - Area of expertise - Years of experience - Computer Specs - Internet Speed - Picture of equipment - Location - Voice Recordings - Notes We are here to help. Let's set a meeting via zoom, just let me know when it works for you. Thank you! Luis Pineda

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BPO Call Center
Call Center Management
Customer Acquisition
Customer Service
Data Analysis
Recruiting
Sales
Hourly rate $7.00 - $13.00
Minimum project size $1K+
Agency size 11-50 workers
Member since May 6, 2022
Bright Freelancers Avatar

Bright Freelancers

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Taytay, Philippines

Hello, our valued clients! :) Are you looking for Passionate, Committed, and Excellent Professionals to work with? We have years of experience providing a comprehensive range of remote services to business owners, start-ups, and entrepreneurs. We can perform and work with excellence, that's for sure. As Bright Freelancers, we have extensive skills for the following: - Outbound calls/Cold Calling - Appointment Setting - Telemarketing - Inbound calls - Lead Generation - Technical Support - Email Support - Sales - Administrative follow up - Ecommerce Development - Shopify Store Management - Inventory Management - Product Uploads With Real Estate Cold Calling, we can make more than 100 calls an hour with more than 3 confirmed appointments each day. We are well-trained in using a dialer and entering details in CRM. Software/Tools we are fully equipped to perform our tasks efficiently: - Mojo Triple Dialer - Xencall - Follow Up Boss - Hubspot - Vulcan7 - Podio - Zillow - Google Voice - Skype We also have team members that specialized in product listings, product research, Inventory Management, Promotional Arrangement, Shopify Store management from back to front end and manage marketplaces like Best Buy, Amazon, Hudson Bay, Ebay and many more. As an Ecommerce Coordinator we played an important part in running a successful online presence working cross-functionally with every department in the company. We maintained all current ecommerce business optimized, ensures all orders are fulfilled on time and customers are satisfied. Remaining in constant communication with my assigned accounts is important keeping everyone up to date and on the same page while building a stronger relationship for future business. Furthermore, we will continuously look to improve ecommerce operations in multiple ways, including adding new products, refining current listings, and seeking promotional activity. We are looking for clients who want to work with a passionate, determined and effective Customer Support/VA. If you are that client, kindly send us a message. I would love to hear from you. Thank you so much. :)

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BPO Call Center
Cold Calling
Customer Service
Data Collection
Data Entry
Ecommerce Website Development
Lead Generation
Hourly rate $7.00 - $15.00
Minimum project size None
Agency size 11-50 workers
Member since Sep 30, 2021
Digital Globe Markitech Avatar

Digital Globe Markitech

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Lahore, Pakistan

Digital Globe Markitech is a full-service digital marketing agency. We specialize in helping businesses of all sizes grow their online presence and achieve their marketing goals through targeted and effective digital campaigns. Our team of experienced professionals includes web designers, content writers, social media experts, and SEO strategists who work together to create comprehensive marketing strategies that drive results. We pride ourselves on our ability to understand our clients' needs and tailor our services to meet their specific goals. Some of the services we offer include: Website design and development Search engine optimization (SEO) Social media marketing Email marketing Content marketing Pay-per-click (PPC) advertising Influencer marketing At Digital Globe Markitech, we believe in the power of collaboration and open communication. We work closely with our clients to ensure that their campaigns are on track and meeting their desired outcomes. We also offer ongoing support and consultation to help our clients stay ahead of the curve in the ever-evolving digital marketing landscape. If you're looking for a reliable and results-driven digital marketing agency, look no further than Digital Globe Markitech. Contact us today to learn more about how we can help your business succeed online.

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BPO Call Center
Call Center Management
CallTools Call Center Software
Cold Calling
Digital Marketing
Digital Marketing Strategy
Outbound Sales
Hourly rate $50.00 - $50.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 27, 2021
Call Direct Solutions Avatar

Call Direct Solutions

Rating is 0 out of 5.
(2 jobs)
Baguio, Philippines

Call Direct Solutions is a Global Support Solutions Provider, officially registered in the US (Florida) and Philippines. We provide remote call center support service options. We pride ourselves as one of your best option in running any of your online service’s needs. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia. Call Direct Solutions specializes in the below Call Center Support services: - Customer Service - Order Processing - Telemarketing - Telesales - Phone Support - Chat Support - Data Entry - Email Support - Administrative Support - Virtual Assistant - Bookkeeping - Other Call Center Services BENEFITS OF WORKING WITH US: If you decide to work with us, you will have a Dedicated Project Manager and access to our home-based professionals here in the Philippines. This will enable you to work with a team of more than 50 exclusive agents/contractors experienced in the outsourcing industry. These agents/contractors went through a multi-tiered recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for you, our client. Give us an opportunity to work with you and you will not be disappointed!

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Administrative Support
BPO Call Center
Call Center Management
Customer Service
Data Entry
Lead Generation
Order Processing
Hourly rate $10.00 - $10.00
Agency size 11-50 workers
Member since Mar 30, 2021
Bequest Virtual Solutions Avatar

Bequest Virtual Solutions

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Cabuyao City, Philippines

A team comprise of highly skilled call handling individuals, Bequest is an outsourcing service dedicated to give extraordinary support to businesses across different industries. We specialize in Telemarketing, Lead Generation, Order Fulfillment, and Appointment Setting. Our team consists of accountable and competent people that shares the same goal, letting you do more out of 24/7.

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BPO Call Center
Business Development
Online Chat Support
Lead Generation
Outbound Sales
Phone Support
Sales Development
Hourly rate $6.25 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Mar 13, 2021
Noctua Systems Avatar

Noctua Systems

Rating is 0 out of 5.
(2 jobs)
Port Townsend, United States

A well designed eCommerce technology suite should be easy to use, eliminate unnecessary tasks, and provide value to your company. Our goal in client engagements is to provide value quickly and improve the quality of life for all users of your tech stack. I founded Noctua Systems as a Business Technology Solutions Architect with a decade of experience designing and building holistic business technology solutions for enterprise level companies. My primary expertise is with Gorgias & Klaviyo. My responsibilities integrating and administering over a hundred other Saas systems has informed my holistic knowledge of business technology. I was Groupon's Customer Service System Administrator during its time as the fastest growing company in history, eventually rising to be the right hand to an SVP who created Amazon Prime. I redesigned the Groupon's end to end data flow, retooling our Zendesk, Salesforce, and Reporting Systems. I moved on to become an Implementation Analyst at the leading SAP HR consulting firm, designing and building holistic technology stacks for enterprise level clients before finally striking out on my own. Now I run a team whose members are experts in developing support systems, analytics, and email marketing. We can design and build tech stacks for your company from the ground up, or explore your current processes and technical infrastructure in order to automate processes, maximize productivity and employee/customer satisfaction. Our systems are built with scalability and accurate data in mind, ensuring your software provides a meaningful feedback loop which provides value to the rest of your business. We meet, discuss your needs, gather requirements, then provide a bullet list of tasks you can choose to have us tackle. Here are some examples of the type of work we do: - build and integrate your systems with other support related software (Gorgias, & Klaviyo buildouts, data analysis systems, etc.) - create process documentation and training materials for the above systems - create macros (pre-canned responses) for common issues - create automations to reduce busywork and address easily resolved issues - create self help knowledge bases directed internally, to clients, or to customers - map out your end to end data flows from lead generation, sales, to post sale customer service, to provide robust business analytics and a meaningful feedback loop highlighting process improvement opportunities - create and optimize operation processes Our overarching philosophy is that our company should add value quickly and pay for itself. Our goal is to be the best at setting our clients up to reach the next level. Please reach out to schedule a call if you are interested in our services.

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BPO Call Center
Continuous Improvement
Customer Relationship Management
Freshdesk
Process Improvement
Zendesk
Marketing Data Analytics
Hourly rate $200.00 - $200.00
Agency size 2-10 workers
Member since Jan 22, 2021
Mediatrix Avatar

Mediatrix

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Kenitra, Morocco

At Mediatrix, we have extraordinary resources, but the most valuable of all is our word. For us, commitment means keeping our promises, not only for the employees but also to our customers, otherwise, we would not be the key strategic partner that we are today. We invest in human resources and working environment. When they thrive, this has a significant impact on them, their customers and their business partners. We believe that making business more human leads to a better customer experience.

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BPO Call Center
Call Center Management
Cold Calling
Customer Acquisition
Customer Experience
Customer Service
High-Ticket Closing
Hourly rate $12.00 - $45.00
Agency size 11-50 workers
Member since Sep 8, 2020
Digi Honor Avatar

Digi Honor

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Islamabad, Pakistan

DigiHonor Team here. We're an online IT services provider and online marketing agency which specializes in Search Engine Optimization, Digital Marketing, Website design & development, Mobile Applications and software development, content writing and Ecommerce store building, Google Adwords, Social media optimization and marketing, Email marketing. we are also provide best BPO call communication services like Inbound & outbound services, 24/7 live chat support, customer care center services, dispatcher services, virtual assistant, offshore recruitment.

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AMP Framework
BPO Call Center
Content Writing
Digital Marketing
Game Development
Google Ads
Mobile App Development
Hourly rate $10.00 - $10.00
Agency size 2-10 workers
Member since Jul 17, 2020
VAfromEurope Avatar

VAfromEurope

Rating is 0 out of 5.
(2 jobs)
Lviv, Ukraine

Administrative Support  calendar management  emails processing  document and template preparation  presentation compilation,  document translation  transcription  business trip planning  expenses collection  other assisting tasks Client Support  Level-first support over the phone or email  order collection and processing  ticket management  direct client communication Email Schedule/Management  running email campaigns  preparing message templates  compiling contact lists  email scheduling  using MailChimp  analyzing results Internet Research  information search  contacts search using different tools like eGrabber  data list compiling  data entry  generating research reports and statistics Social Media Profiles Management  creating Twitter/FB/Linked/G+ profiles  Post-preparation and scheduling  tweeting/retweeting  commenting on  growing followers and likes Web Content Management  preparing content for webpages  article writing  post and image preparation  comments review and answering  WordPress administration Copywriting  Website content creation  Descriptions for E-commerce websites  Writing articles for website blogs and other sources aimed at your business promotion  Other (reacting to comments, compiling relevant replies, reviews, etc.) Call Center Support (Currently specialize in Medical Office Customer Support. However, we are open to different business vectors.) Сustomer support  Order taking  Virtual receptionist  Call handling services (inbound, outbound)  Call transferring  Handling voicemails E-commerce  Product Listings: - uploading and editing product photos: size/color change, finding the right style - creating product descriptions or searching for required descriptions online - changing and updating prices  Constant monitoring and updating of online store data, removing sold-out products  Order management  Invoice management  Bank statement reconciliation  Expense and income classification  Customer service and customer support  Shipping  Managing inventory  Digital Marketing  Website development and content writing  Email and reviews/comments management  Marketing strategy

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Administrative Support
BPO Call Center
Call Center Management
Content Writing
Copywriting
Customer Service
Data Entry
Hourly rate $15.00 - $15.00
Agency size 11-50 workers
Member since Jun 25, 2020
Amicus Corp Avatar

Amicus Corp

Rating is 2.4 out of 5.
2.4/5  (2 jobs)
Chittagong, Bangladesh

To provide clients with full satisfaction by giving my best effort in the relative fields like microsoft powerpoint, excel, word, adobe photoshop, Search Engine Optimization (In page and Off page), and call center agent. I will give my very best to do the job successfully and in given time.

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BPO Call Center
Content Creation
Content Writing
Data Entry
Forex Trading
MetaTrader 4
SEO Backlinking
Hourly rate $3.33 - $9.00
Minimum project size $100K+
Agency size 11-50 workers
Member since Jul 28, 2019
Adept Technologies Avatar

Adept Technologies

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Nairobi, Kenya

Machine Learning & Software Development Partner for Startups & SMBs Founded in 2007, Adept Technologies is a delivery-focused partner helping startups and growing businesses scale without expanding internal teams. We specialize in Machine Learning operations and software development, supporting product teams with reliable execution, high-quality outputs, and secure handling of sensitive data. Our clients focus on building and shipping products. We handle the work that slows teams down. Core Services (Primary Focus) * Artificial Intelligence & Machine Learning * Image & Video Annotation * NLP Data Labeling & Text Processing * 3D LiDAR & Radar Annotation * Data Cleansing, Validation & Enrichment Built for fast-moving teams that need accuracy, consistency, and scale. Software Development * Web & Application Development * Back-end & Data-Driven Systems * Internal Tools & Workflow Automation * Product Support & Maintenance We work as an extension of your team, not a black-box vendor. Why Adept * 17+ years of delivery experience * Trusted by organizations including Educational Testing Services (ETS), iflix, audiotranscription.org, and Samasource * Proven experience handling confidential, high-volume work * Responsive communication and predictable delivery * Socially responsible outsourcing with real impact Our team consists of highly skilled, digitally trained professionals experienced in supporting global clients. How We Work * Flexible engagement models * Dedicated team members * Clear communication * Fast onboarding You don’t need to grow your team to grow your business. Message us if you’re looking for a dependable ML or software development partner. We look forward to partnering with you. Best regards, Adept Technologies

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Administrative Support
BPO Call Center
Computer Vision
Data Entry
Image Processing
Machine Learning
General Transcription
Hourly rate $7.00 - $37.00
Minimum project size None
Agency size 51-200 workers
Member since Jun 21, 2019
G9OUTSOURCING Avatar

G9OUTSOURCING

Rating is 3.9 out of 5.
3.9/5  (2 jobs)
Makati, Philippines

G9Outsourcing is a full business process outsourcing company that has been in the business since 2004. Initially a call center offering inbound and outbound customer support for New York Teleconference, Inc. (NYTelecon), a facilities-based, FCC 214 licensed long distance service provider in New York City, USA. In 2007, we expanded our business to include content editing, photo editing/retouching, print ad production, medical coding, medical billing and data entry in the services we offer. Our mission is to enable our customers to outperform competitors with our commitment to service excellence. In the process, we create value and opportunities for our customers, employees, shareholders and communities. Through the years, G9Outsourcing has developed standards and metrics in monitoring the output of all our employees. Our software engineers programmed a customized customer relationship management (CRM) software that allows us to monitor their daily output per day, month and year allowing us to properly compensate and motivate our agents. We are able to customize the CRM software based on each client’s needs. We have specialized in the events marketing campaign wherein we call visitors of certain exhibitors in the shows in Hong Kong, China, Singapore, Malaysia and Dubai reminding them to visit these exhibitors located in certain booth numbers. We also do inbound customer support for a telephone company in the U.S. and an I.T. company in Singapore. We provide outbound telemarketing services for home improvement, mortgage companies, and insurance and credit card companies in the U.S. We have expanded our reach by servicing various campaigns in Singapore, Hong Kong, Malaysia and Australia. We have continued to grow with our clients expanding our services to data entry, content and graphic editing for online platforms as well medical coding and medical billing for our insurance clients. From a modest size and mix, our client base has grown considerably through the years, attaining its present level in a relatively short time. Our membership in the Business Process Outsourcing Association of the Philippines (BPAP) has allowed us to benchmark and make our performance at par with the other players in the industry. Our services include: E-COMMERCE BACK OFFICE SUPPORT: -Content Copywriting & Proofreading -Product List Creation, Uploading and Items Set-up -Product Description Writing -Content Management -Price Analysis & Research -Catalog Processing CREATIVE ART & DESIGN: - Photo Retouching / Editing (small to large volume) - Layout Designing and Typesetting - Art and Illustration - Logo Design and Branding - Poster and Flyer Designs - Newspaper Designs and Layouts - Mood Board Planning (interior designs) - Sketches and Renders (interior and architecture) DATA ENTRY & PROCESSING: - Data Entry - Data Mining - Internet / Online Research - Lead Generation - Data Entry and online research - Audio and Video Transcription - Medical Coding and Billing - Bookkeeping, Accounting and Tax Preparation - Bank and Finance Data Entry -Form Filing CUSTOMER SERVICE SUPPORT: -Inbound/outbound phone call handling -Live Chat Response -Order Processing -Email Response -Forum Response -Virtual Assistance -Ticket Tracking and Reporting -Process Refunds -Process Order Cancellation -Social Media and Website Response -Zendesk Customer Service Support -Zoho Customer Service Support -Shopify Store Customer Service Support -Drop Shipping Customer Service -Product Listing -or we can customize service according to your requirements TELESALES: - Appointment Setting - Lead Generation - Sell Products or Services - Clean and Update Lists - Perform Research or Surveys - Announce/Register People for an Event - Inbound/Outbound Telemarketing

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Adobe Lightroom
Bookkeeping
BPO Call Center
Online Chat Support
Customer Service
Data Entry
Data Mining
Hourly rate $8.00 - $8.00
Minimum project size None
Agency size 201-500 workers
Member since Mar 21, 2019
PhilWork Solutions Avatar

PhilWork Solutions

Rating is 0 out of 5.
(2 jobs)
Santiago, Philippines

PhilWork Solutions is a group professionals in the Philippines who are expert in different fields. They have been working as Freelancers in Upwork for several years. Through the years, they are able to establish their credibility through providing excellent service to their clients. The following are the services that our team can provide. -Creating/updating/maintaining databases and CRMs -Collating business cards into an Excel sheet for uploading to CRMs or address books -Data entry -Basic bookkeeping -Data mining / online research -Typing up notes -Minute taking - -Video creation/editing/uploading -Social media set up/maintenance/content research/scheduling -Facebook, Twitter or Google ads – creating, monitoring and analysing -Setting up/managing webinars and podcasts -Forum commenting/monitoring -Setting up LinkedIn groups -Photoshop work -Transcription -Marketing – creating sales pages/squeeze pages/pop up email boxes -Creating/editing/formatting templates and guides -Event coordination – venue finding and confirmation/collating attendees and documents/on-site support -Chasing outstanding invoices -Diary/calendar management – scheduling meetings, syncing with devices, adding upcoming events -Email management and detox -Writing/editing/formatting reports and presentations -Researching/making travel and accommodation arrangements -Lifestyle management – personal duties inc buying gifts, dry cleaning, booking restaurants and events, house moving, researching cheaper utility companies, paying bills etc -Blog set up/writing/SEO/editing/scheduling -Website set up/writing/SEO/editing/scheduling - -Newsletter set up/writing/autoresponders/editing/maintenance/scheduling - -eBook editing/formatting/publishing -Gmail set up, importing and creating labels/filters/folders - -Designing/formatting infographics, logos, banners, social media profile images

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Accounting
Affiliate Marketing
AppFolio
BPO Call Center
Buildium
Cold Calling
Customer Service
Hourly rate $3.00 - $15.00
Member since Aug 16, 2018
Qleads Solutions Avatar

Qleads Solutions

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Cairo, Egypt
Rising Talent

Generating over $50,000+ in revenue from the healthcare sector, powered by 25+ skilled agents, and achieving 1,000+ sales, QLeads Solutions is your go-to partner for exceptional Business Process Outsourcing (BPO) services. At QLeads Solutions, we empower businesses to achieve remarkable growth through top-tier BPO services. Specializing in leveraging Egypt's unique talent pool 🇪🇬, we deliver outstanding results across sales, customer engagement, and operational support. Our mission is to foster a professional and supportive environment for our agents 🌟, enabling them to deliver exceptional results for our clients. We envision Egypt becoming the global leader in Telemarketing and Telesales expertise, driven by our commitment to excellent service, dedication to client needs, and consistent delivery of successful outcomes. Why Choose QLeads Solutions? Elite Egyptian Talent: We handpick the best agents in Egypt, renowned for their exceptional fluency in English, often mistaken for native speakers. This linguistic prowess ensures crystal-clear communication and superior customer interactions. 🗣️ Comprehensive Service Offerings: -Best Sale Agents 💰 -Telesales 📞 -Appointment Setting 🗓️ -Live Chat Support 💬 -Customer Support 🤝 -Phone Support 🎧 -Email Support 📧 -Data Entry ⌨️ -Administrative Support 📋 -Virtual Assistant 🧑‍💻 Cost-Effective Solutions & Transparency: ❇️Complimentary Auto Dialer Facility ❇️Complimentary Manual Dialer Facility ❇️Complimentary Access to Call Recordings

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BPO Call Center
Online Chat Support
Cold Calling
Customer Service
Lead Generation
Phone Support
Telemarketing
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Jun 8, 2025
Happy Customer Support Solutions Avatar

Happy Customer Support Solutions

Rating is 0 out of 5.
(1 jobs)
Nairobi, Kenya
Rising Talent

Happy Customer Support Solutions is a small closely-knit group of customer service-obsessed professionals. All we want to do is provide quality customer support services to your business. The company was formed from observing a desperate need for quality customer services lacking in smaller businesses. Sure, the Fortune 500 company can afford to set up and train the best support in the world, but what about that small e-commerce business on Shopify, Woocommerce, Etsy, and other platforms? What about that digital entrepreneur who wants to excel while starting with a lean team (a team that includes himself/herself and maybe only one other person. After keenly observing this pain point, a team of experienced Customer Support Professionals came together and decided to start Happy Customer Solutions, a company committed to providing quality customer support services and providing businesses such as yours with leverage and a competitive edge that is good customer service. Our goal is to always provide value through quality professional care of your customers. We either provide excellence or go home. Looking forward to partnering with your business, feel free to ask us any questions that pertain to Customer Service or Admin Support in the chat button below. We can also send you helpful material, to help you navigate your Customer Service plan.

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Administrative Support
BPO Call Center
Online Chat Support
Communications
Customer Experience
Customer Service
Customer Support
Hourly rate $8.00 - $25.00
Agency size 2-10 workers
Member since Nov 16, 2023

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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